Front Office Supervisor

You will be responsible for overseeing the daily operations of the front desk in Nellore as a Front Office Supervisor at Royal Orchid & Regenta Hotels. Your main focus will be on ensuring exceptional customer service and smooth check-in and check-out processes for guests. This full-time on-site role involves supervising front office staff, handling guest reservations, addressing special requests and complaints, and ensuring overall guest satisfaction. Your duties will also include training new staff, maintaining records, and collaborating with other departments to enhance the guest experience. To excel in this role, you should possess strong supervisory skills, receptionist duties experience, and a deep understanding of front desk operations. Excellent customer service, communication, and leadership skills are essential, along with proficiency in hotel management software and tools. Flexibility to work weekends and holidays is required, and previous experience in the hospitality industry would be advantageous. A Bachelor's degree in Hospitality Management or a related field is preferred for this position.,