Front Office Caller

Company Description

Visionary Services is a full-service data-driven digital marketing agency. We specialize in Graphic Designing, Search Marketing Optimization, Social Media Marketing, Paid Media, Content Marketing, Website & App development, and Printing services. Our core services are designed to meet the evolving needs of marketers and help them achieve their online marketing goals while maximizing ROI. By identifying marketing requirements and devising tailored strategies, we empower businesses to stand out in the market. Our approach involves analyzing your brand and target audience to deliver optimal results and meet your objectives.

Role Description

This is a full-time on-site role for a Front Office Caller located in Pune. The Front Office Caller will be responsible for managing incoming and outgoing calls, addressing customer inquiries, scheduling appointments, and providing information about company services. The role includes maintaining call logs, coordinating with internal teams, and ensuring excellent customer service and client satisfaction.

Job Location - NIBM Undri, Pune - 411060

Qualifications

• 1 year or experience required
• Exceptional communication and interpersonal skills
• Experience in managing calls and customer service
• Ability to handle multiple tasks and prioritize effectively
• Basic computer skills and familiarity with office software
• Excellent organizational skills
• Problem-solving abilities and a customer-centric attitude
• High school diploma or equivalent; additional qualifications in customer service or administration are a plus
• Previous experience in a front office or call center role is advantageous