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Hungry Mrinal
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Front Desk Receptionist

Front Desk Receptionist

Hungry Mrinal

2 years

1 - 2 Lacs

India

Posted:10 hours ago| Platform: GlassDoor logo

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Skills Required

processing billing payments report communication multitasking service management software

Work Mode

On-site

Job Type

Full Time

Job Description

Department: Front Office / Billing

Should be willing to work with flexible shift hours, including weekends and holidays, as per restaurant schedule.
Responsible for managing and processing customer bills.
To ensure accurate billing of orders.
To handle cash/card/UPI payments, and maintain daily financial records.
Responsible for providing excellent customer service.
To address billing-related customer queries politely and effectively.
To answer phone calls and address guest inquiries and requests promptly and professionally.
Building rapport with guests and resolving guest complaints effectively.
Report any discrepancies or issues to the manager immediately.
Maintain a clean and organized billing counter area.

Skills Required:

Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Customer service orientation.
Proficiency in using hotel management software and other relevant technology.
Problem-solving and conflict-resolution skills.
Ability to work effectively in a fast-paced environment.

Job Type: Full-time

Pay: ₹12,000.00 - ₹18,000.00 per month

Benefits:

Food provided
Paid time off

Education:

Higher Secondary(12th Pass) (Preferred)

Experience:

Customer Handling and computer operations: 2 years (Preferred)

Language:

English, Hindi and Malayalam (Preferred)

Work Location: In person

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