Front Desk Receptionist

Job Title: Front Desk Receptionist – Immigration Services

Location: [Bathinda, Punjab]

Job Type: Full-Time

About Us:

We are a trusted and growing immigration consultancy, committed to guiding individuals and families through successful visa and immigration processes. We are currently seeking a friendly, organized, and professional Front Desk Receptionist to be the first point of contact for our clients and visitors.

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Job Responsibilities:

• Greet and welcome clients and visitors in a professional and courteous manner

• Manage incoming calls, emails, and messages; route them appropriately

• Schedule appointments and maintain the office calendar

• Assist with basic client queries and provide general information about services

• Handle administrative tasks such as filing, data entry, photocopying, and scanning documents

• Maintain a clean, organized, and presentable reception area

• Coordinate with internal departments to ensure smooth client service

• Receive and sort mail/courier deliveries

• Follow up with clients for documentation and appointment reminders

• Maintain confidentiality of all client and business information

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Requirements:

• Minimum high school diploma or equivalent; diploma/degree preferred

• Prior experience in a receptionist or front office role (experience in immigration consultancy is a plus)

• Excellent verbal and written communication skills (Punjabi, Hindi & English preferred)

• Proficient in Microsoft Office and general office equipment

• Professional appearance and a positive attitude

• Ability to multitask, stay organized, and work independently

• Strong interpersonal and customer service skills

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Benefits:• Supportive work environment• Opportunity to grow within the organization• Training provided for immigration-related tasks• Competitive salary (based on experience)⸻How to Apply:[nowon@ethicworksimmigration.com]