172 Fraud Control Jobs

Skill required: Insurance Services - Property and Casualty Insurance Designation: Risk Engineering Analyst Qualifications: BE/BTech Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Insurance is a legal agreement between two parties the insurer and the insured, also known as insurance coverage or insurance policy. The insurer provides financial coverage for the losses of the insured that s/he may bear under certain circumstancesUnderstanding and management of property and casualty insurance companies that provide insurance against the loss of real property, tangible assets and/or income. What are we looking for Collaboration and interpersonal skillsAdaptable and flexibleAbility to work well in a teamAbility to perform under pressureRisk managementInsurance Risk ManagementRisk Analysis & Modeling Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification BE,BTech

International Baking for Bangalore location Min 1 year exp 5 days work 2 week off 1 way cab US Rotational shift & Off Salary-decent hike based on last salary Work from office Call HR Raksha@9900969073 raksha@Thejobfactory.co.in

What are we looking for Audit and manage effective implementation and delivery of functional processes within operations to mitigate risk. e.g. Policies; Anticorruption, BCM, InfoSec, P104, Records Management and Contractor controls. Establish processes to audit/validate current control effectiveness and drive improvements wherever required. Audit and manage effective implementation and delivery of functional processes within operations to mitigate risk. e.g. Policies; Anticorruption, BCM, InfoSec, P104, Records Management and Contractor controls. Establish processes to audit/validate current control effectiveness and drive improvements wherever required. Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Lead and manage key projects like the Falcon upgrade Manage Falcon upgrades across retail, institutional, and merchant sectors. Drive and support institutional fraud-related projects. Lead and provide expertise on fraud and financial crime risk management. Manage and deliver major projects like Falcon upgrades, AML updates, and merchant fraud migrations. Collaborate with financial institutions to develop effective fraud detection and prevention strategies. Ensure systems like Falcon and AML tools are up-to-date and optimized. Stay compliant with financial crime regulations and help develop internal policies. Train and mentor teams on fraud prevention best practices. Conduct risk assessments and report findings to senior management.

Role & responsibilities Will be responsible for overseeing the operation for Banking and Capital Markets. This role demands a deep understanding of US Banking operations, regulatory and compliance policies. Will lead a team of managers, ensuring efficient and effective service delivery, compliance with regulatory standards, and the implementation of best practices in banking service delivery, SLA and KPIs. Maintain metrics and reporting for senior management and committee presentations. Support clients risk governance initiatives and working groups to facilitate alignment across key operational areas. Support first line operational/business risk program to assess, measure, monitor, mitigate, and educate at-risk business units regarding risk operations for various clients. Participate in implementation of new processes and procedures both internal and external due to regulatory changes and/or industry events. Collaborate with stakeholders to confirm comprehensive and consistent practices are followed to allow for a successful oversight client operations program Perform incident reviews to identify control / process vulnerabilities and partner with various stakeholders to assess potential strategic / tactical remediation opportunities. Preferred candidate profile 14 plus years of experience in the operations management for US clients in financial services industry; preferably in Fraud/AML/Chargeback. Demonstrate an understanding of various project management frameworks and requirements. Strong at identifying key control points and providing an assessment. Ability to work in a fast-paced, high-demand environment, both independently and as part of a team, under tight deadlines and with the ability to manage multiple priorities concurrently, efficiently, and effectively. Attention to detail, strong analytical, quantitative, and investigative problem-solving abilities; with the ability to make actionable recommendations. Strong interpersonal, verbal, and written communication skills; capable of writing documentation, training users in complex topics, making presentations to an internal audience, and interacting positively with management, colleagues, and clients. Strong proficiency with Microsoft Office products, specifically Excel and PowerPoint.

Risk & fraud Analyst Education Qualification: BE / BTECH / BCOM / BSC / BBA / BA / BBM Any Graduates Pursuing candidates are not eligible . Skills Required: Excellent communication skills with a proactive and positive approach to tasks. Strong work ethic and ability to work with minimal supervision. Highly adaptable and tech-savvy, with strong internet research skills. Strong critical thinking and problem-solving ability. Minimum one year of experience in one organization. Excellent Time Management skills. A passion for identifying, investigating, and preventing fraudulent activity. Strong analytical and logical reasoning skills. Only Experienced & Graduates are eligible to apply. Candidates who are willing to work from Office are preferable. Rotational shifts & Rotational week off including night shifts. We have 2-way cab availability. 5 days work (2 days week offs. Documents to Carry: Resume. Govt. ID proof Passport Size Photograph 1 Previous organization pay slips and relieving letter Mandatory Skills: Customer Service(Product&Service).

Key Accountabilities Accountability Cluster Maintaining a lean and efficient RCU sampling ratio Identifying all possible triggers in the profiles and documents submitted in the loan applications. Efficient Co-ordination with RCU vendors to maintain a healthy TAT for RCU reports. Monitoring the loan application process for any discrepancies and promptly escalating the same to the RCU manager. Cross checking of CPV report status based on intelligent sampling Cross checking of receipt allocation to customers by collection vendors. Publishing daily sampling/screening/hold tracker to sales team across India. Cross verification of F1 reports.

Role & responsibilities 1. Carry out forensic investigation to identify fraud involved in the loan process in order to mitigate the risk 2. Candidate would be responsible for investigating suspected/fraud cases based on the various fraud triggers 3. Close all investigation cases within TAT 4. Manage and achieve monthly standard investigation target of cases 5. Qualitative approach of investigation by collecting all relevant evidence to support your investigation 6. Co-ordinate with various verticals within operation such as Sales 7. Adhering to compliances and guidelines during investigation 8. Should be able to deal with situation to manage spike in volume with quality. Preferred candidate profile Based our from Delhi NCR Experienced in Fraud Investigation in Two Wheeler Loans would be Better. Good Communication Skills and Stakeholder management Aware about Investigation, KYC, Fraud Investigation and Monitoring

Roles and Responsibilities Conduct AML checks on clients to ensure compliance with regulatory requirements. Verify client documents for Know Your Customer (KYC) procedures. Perform fraud control activities to identify potential risks and prevent financial crimes. Desired Candidate Profile 0-4 years of experience in anti-money laundering, document verification, or a similar field. Strong understanding of AML regulations and their application in banking industry. Excellent communication skills for effective collaboration with internal stakeholders Night Shift- 5:30 PM to 2:30 AM Both side cab Immediate joiner

locationsPune - West time typeFull time posted onPosted 3 Days Ago time left to applyEnd DateMay 31, 2025 (30+ days left to apply) job requisition idJR-0007903NADisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

Process Support Visits to Branches for Process Adherence Surprise Vigilance Visits to Branches and doing a random check of critical items of branch banking processes Pre and Post Account opening sampling of data for RCU Manage Team & Agencies to drive field level Initiatives, activities & Investigations Follow ups on the Unusual Events to ensure timely closure Support for counterfeit note reporting to authorities Ensure Fraud benchmarks are achieved with a view to minimize fraud numbers and plug in controls for product/ process lapses identified through proactive & hind-sighting measures. Understanding emerging fraud patterns from a strategic perspective and thereby guide the teams to develop effective controls, systems & processes. Liaison with legal & other govt. enforcement agencies The measurable will be – Branch Audit Ratings Effectiveness of control in the branches in terms of tracking control items Critical findings in the vigilance visits Number of Unusual Events/Operational events coming out of the branches and their closures Number of STRs coming out of the branches.

RoleRCU TPP Team Member JOB ROLE: To ensure the collation of RCU sampling MIS for Pan India and to release monthly Dashboard to Business/Credit. To ensure getting vendor Bill processed. To ensure sharing Deliverables post Address Change/ Limit Enhancement/ reinstatement of Purged Cases for pan India. To ensure coordinating with Pan India and getting the MIS released on below activity Field investigation report’s cross check Collection agency visits and collection receipt calling To ensure RCU check on Onboarding for Outsourced/ On roll Employees(gap in employment) To maintain MIS/reports of Fraud investigation for pan India. To update RCU reject cases in NCIF. To ensure Sharing fraud trends with respective Credit Managers at locations. To support Business for consumer asset products for identifying risk parameter. To ensure calling activity done on mobicule & Core receipts done across locations. JOB : Strong Communication skills with assertive attitude. Good Analytical skills & eye for details. Capability of pre-empting risk lines & trends through data. Strong follow-up ability & keenness Proficient in Excel. Good Presentation and networking Skills.

Skill required: Fraud investigations - Fraud Investigations Designation: Fraud Investigations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Systematically and effectively conduct inquiries and examinations to uncover, analyze, and mitigate instances of fraudulent activities within an organization or system. What are we looking for Qualifications and Skills Work experience in related or similar Fraud Investigation area (such us Payments Money Laundering, anticorruption) Desired English level:Intermediate/Advanced (oral and written) Required Ability to work independently and efficiently with minimum supervision. Establish and maintain active relationship within members of the team to achieve a successful teamwork environment Roles and Responsibilities: Perform analysis on fraud investigations to identify possible trends/patterns, evaluate and escalate matters containing suspicious activity, suspected/confirmed fraud, and related matters. Conduct deep, objective, fair, impartial, and timely investigations into allegations of fraud or abuse committed by internal employees against our company. Reviews transactions in multiple systems as well as input from other sources to identify fraud Evaluates alerts for potentially fraudulent activity. Collect, review and research evidence/documents to analyze the overall fact pattern of claim. Share best practices on obtaining/analyzing information when performing an investigation that may contribute to future or ongoing process. Assist with the evaluation of investigations results performed, develop proper action plan, and provide recommendations on best actions towards investigated employees, and track audit finding remediation activities in an efficient manner. Communicates with internal and external sources related to potentially fraudulent activity. Provides input on new ways of identifying fraud as well as improving existing fraud models. Assists in evaluating new processes for fraud risks that helps mitigate the same. High organizational skills needed to manage and prioritize the volume of cases. Be responsible for providing support and leadership to lower - levels resources in the team. Qualification Any Graduation

Skill required: Insurance Services - Property and Casualty Insurance Designation: Risk Engineering Analyst Qualifications: BE Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Risk Engineering provides guidance on risk mitigation for multiple disciplines and occupancies. The objective is to enable global property underwriters to make more informed underwriting decisions.The team performs the risk assessment of various commercial and industrial occupancies from a property insurance loss prevention perspective in support of global Account Engineers and Underwriters. The types of risk include large variety of occupancies like commercial and residential real estate, hospitals, hotels, IT parks, shopping and other service-oriented occupancies as well as all industrial manufacturing occupancies. What are we looking for Engineering graduate with strong engineering foundation in any of the core Mechanical, Chemical, Electrical and Civil engineering disciplines with 1-5 years of experience.Should be able to understand basic engineering equipment terminology, technical specification etc.Eye for details with strong analytical, problem solving skills and good understanding of basic MS toolsPrior experience in data migration/analysis and MIS will be preferredExcellent interpersonal, written and verbal communications skills as the activity involves frequent interaction with onshore partners Roles and Responsibilities: Perform risk assessments of various Commercial occupancies from a Property Insurance Loss Prevention perspective in support of Global Account Engineers and Underwriters.The risk assessments will be completed by conducting an analysis of submitted values, as well as various construction, protection and occupancy features which would be determined through the receipt of loss prevention survey reports from a variety of sources.The candidate must be able to interpret these reports and be able to translate the information into risk quality ratings and fire/Nat Cat loss estimates following company guidelines and utilizing available tools and utilities. Qualification BE

Conduct both pre-sanction and post-sanction field verifications for Home Loan applicants to ensure authenticity and reduce risk. Thoroughly examine KYC documents, income proofs, and property papers to confirm their genuineness and completeness. Validate the applicants residence and employment/business details through physical field visits and interactions. Coordinate closely with Credit, Sales, and Legal departments to collect necessary information and resolve discrepancies. Detect and flag any suspicious activities, inconsistencies, or potential fraud for immediate escalation. Adhere strictly to the defined Turnaround Time (TAT) to complete verifications promptly without compromising quality. Prepare structured, accurate, and timely verification reports with clear observations and recommendations. Update internal systems or mobile applications with verification findings and maintain status logs. Ensure strict confidentiality of customer data and follow internal security protocols to safeguard information. Participate in regular audits and reviews of past verification files to ensure compliance and identify process improvements. Conduct re-verifications or additional checks as needed in case of escalations or alerts from other departments. Support training of new team members or field agents in verification processes and company standards. Maintain updated knowledge of fraud trends, KYC norms, and regulatory requirements relevant to the home loan sector. Communicate clearly and professionally with applicants during field visits to obtain accurate information. Prepare MIS or daily reports for the Risk Manager or Regional RCU Head to support decision-making.

Skill required: AML fraud mgmt. Financial Crime & Fraud Management Designation: Service Delivery Ops Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help clients transform their compliance function from reactive to proactive through an intelligent compliance operating model powered by data, intelligent technologies and talentLooking for someone with AML and Fraud mgmt experience.Strategize, architect, Analyse, design, implement and contribute to engagements involving tools and processes associated with the prevention (or management ) of fraud. What are we looking for Strategize, architect, Analyse, design, implement and contribute to engagements involving tools and processes associated with the prevention (or management ) of fraud.Strategize, architect, Analyse, design, implement and contribute to engagements involving tools and processes associated with the prevention (or management ) of fraud. Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Greeting from Infosys BPM Ltd., We are hiring candidates for Fraud Skill. Please walk-in for interview on 25th & 26th June at Bangalore Location Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume *** Process Specialist- 1Yr to 5Yrs experience: https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-EXTERNAL-216794 Interview details: Interview Date: 25th & 26th June Interview Time: 9:30 AM till 12 PM Interview Venue: JP Nagar: Infosys BPM Limited., #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki, 1st Phase. J P Nagar, Bengaluru, Karnataka 560078. Landmark: Near Sindhoor Convention Centre (NOTE: No Candidate parking facility will be available Documents and things to Carry:: Carry a print out your updated resume; Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport). All original education documents need to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree) Candidates to carry mobile charger and ear/headphones to the hiring venue for in-person assessments and evaluations Job Description: 2A/3A Executes transactions as per prescribed guidelines within agreed timelines, with an objective to meet SLA Ensure the defined performance parameters are met and exceeded within guidelines, policies agreed between Infosys and client. Should have experience in Fraud domain (Overall experience of 1.5 years +), specifically relating to Check Fraud Detection & Deposit Fraud Detection Need to possess knowledge on hold, regulation CC, losses, impacts of losses, how to mitigate loss In depth knowledge in applications like STEP, FCMS, Actimize, Image Explorer etc Intermittent knowledge in MS Excel, Power point Good communication Interview Location: JP Nagar Work Location: Bangalore Qualification: Graduates & Post graduation Designation: Senior Process Executive/ Process Specialist Job Level: 2A/3A Shifts: US Shift Experience: 1Yr to 5Yrs Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance Regards, Infosys BPM Recruitment team.

Greetings, We are looking for Fraud Investigation Analyst with 3+ Years of Fraud investigation Experience. Job Description: In the capacity of a Fraud Investigation Specialist, the individual will act as a primary point of contact for customers impacted by fraudulent activity. Approximately 7080% of time will be spent engaging directly with customers, providing empathetic support, conducting detailed investigations, and guiding them through resolution processes. Identify and monitor suspicious activities and potential fraud based on customer interactions and behavioral patterns. Conduct thorough investigations into reported fraud cases, ensuring timely and accurate resolution. Provide clear communication and reassurance to customers throughout the investigation process. Required Candidate Profile 3 to 6 years of experience in client handling or outbound call operations (preferably international calling). Prior experience or exposure to fraud operations and investigations. Strong understanding of credit card fraud and financial fraud patterns. Excellent verbal and written communication skills in English. Strong active listening and conflict resolution skills. High level of confidentiality and ability to handle complex and sensitive customer information. Strong analytical and problem-solving skills. High emotional intelligence and resilience under pressure. Flexible to work in 24/7 shifts Regards, Prajit Grover H.R. TEAM KVC CONSULTANTS LTD

Profile-KYC/AML Exp-2 to 7 Yrs Pkg- 5.5 LPA Loc- Bangalore Skills- KYC, KYC Operations, CDD, EDD, AML, Client Onboarding etc. (Only international KYC/AML experience is considered) Deepanshi 8920254429 deepanshi.imaginators@gmail.com

Profile-KYC/AML Package- Upto5.5LPA Experience- 1-5yrs (Only international KYC/AML experience is considered) Anushika anushika.imaginators@gmail.com 9511159022

Urgent Hiring For Anti Money Laundering (AML} /Fraud Investigation Experience- Minimum 6 Months on paper exp as a AML Analyst. Undergraduate can apply. Shit- 24/7 , Any 9 hours, Package - 4.25 Lpa Immediate joiners. connect on HR Sangeeta 7693928266 Required Candidate profile 6 month of experience preferred in "Anti money laundering" field. Excellent verbal and written communication Problem-solving and time management skills Immediate joiners only

Greeting from KVC CONSULTANTS LTD Hiring for Leading ITES Company In Gurgaon for FRAUD INVESTIGATION SPECIALIST. Key Highlights: 1: Graduate with min 3 year experience in FRAUD INVESTIGATION 2: Salary upto 6 LPA 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred As a Fraud Investigation Specialist, the individual will act as a primary point of contact for customers impacted by fraudulent activity. Identify and monitor suspicious activities and potential fraud based on customer interactions and behavioral patterns. Conduct thorough investigations into reported fraud cases, ensuring timely and accurate resolution . KINDLY CALL OR DM -- WITH RESUME RIYA - 9628373761 SIMRAN - 9821182647 Key Responsibilities: Provide clear communication and reassurance to customers throughout the investigation process. Educate customers on fraud prevention techniques and secure financial practices. Collaborate with internal teams and external agencies to identify fraud patterns and strengthen prevention strategies. Document investigation findings and prepare detailed reports in compliance with company policies and financial regulations. Resolve customer complaints and queries within defined service levels and quality standards. Meet and exceed performance metrics including call quality, resolution time, and customer satisfaction scores.

Hiring: Fraud & Collections Sr. Associate | Global Retail Process Location: Bengaluru (Work from Office) Shift: Rotational (Including Night Shifts) Experience Required: Minimum 12 months in Customer Service / Collections / Fraud Mitigation Job Type: Full-time Work Level: WL1 Frontline Role Industry: BPO / Shared Services / Online Retail Support Client: Leading Global Retail Brand Job Overview: We are hiring Fraud & Collections Sr. Associates for a global retail process. This role focuses on fraud prevention, collections, and ensuring customer satisfaction by providing timely resolutions through voice and non-voice support channels. Key Responsibilities: Assess and approve customer applications based on credit and fraud risk guidelines Identify and mitigate fraud risks using internal tools and market intelligence Handle inbound and outbound collection calls for customers in arrears Recommend credit limits and payment terms for new and existing customers Support customer care teams in resolving sensitive or complex cases Stay updated on fraud trends and recommend process improvements Maintain compliance with internal credit policy and external regulations Ensure accurate documentation of customer interactions Candidate Requirements: Minimum 12 months of relevant experience in fraud control, collections, or customer service Experience in online/mobile/telecom support preferred Strong communication and negotiation skills Ability to work under pressure and handle escalated situations Familiarity with fraud detection tools and credit assessment techniques Flexible to work in 24/7 rotational shifts How to Apply: Call or WhatsApp to book your interview slot: 9986267393 / 7829336034 / 9380300644

Only Experience in KYC Compliance / KYC /Transaction Monitoring. Work location: Chennai Should have Good communication Graduation mandatory 5 days working Salary 5lpa Core Knowledge in International KYC is Required Call Swathi 6357012499 . . . Required Candidate profile Candidate should have minimum 1 yr Experience in International KYC compliance / KYC and Transaction Monitoring. Immediate joiners preferred Refer your Friends & Colleagues

TATA AIG General Insurance Company Limited is looking for Manager - Special Investigation Unit to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.