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Firstsource hiring International Voice process

Firstsource hiring International Voice process

Firstsource

0 - 5 years

0 - 2 Lacs

Bengaluru

Posted:2 weeks ago| Platform:

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Skills Required

Bpo Voice Inbound Process Blended Process Customer Service Semi Voice Inbound Calls Voice Process Voice Support Inbound Voice Process Customer Support Domestic Voice Process CSE Domestic Voice Domestic BPO Customer Care International Voice UK Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Handle inbound and outbound international calls professionally.
Assist customers by resolving queries, providing product information, and offering support.
Maintain a friendly and empathetic tone while managing diverse customer interactions.
Document call details and update customer information accurately in the CRM system.
Follow company policies and procedures to ensure consistent service quality.
Achieve daily/weekly targets and contribute to team goals.

B.TECH , B.Sc, Any Post Graduation freshers are not eligible.
Anyone who attended interview before 30 days are not eligible to attend walkin.

Disclaimer:

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