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1.0 - 3.0 years

0 - 3 Lacs

Mumbai

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Routing Switching

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8.0 - 13.0 years

10 - 16 Lacs

Navi Mumbai

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Role & responsibilities 1. CCNA/CCNP Certification 2. Understanding about enterprise large IT network & security devices 3. Hands-on Experience in deployment of large enterprise networking 4. Understanding about L3 switching, routers, UTM firewall, Load balancer and other supporting network devices 5. Experience in Network monitoring tools deployment and management 6. Understanding of MPLS, VPN, Site-2-Site tunnel, Proxy servers, SMTP Gateway, 7. Understanding of Any cloud networking concepts and experience of their management 8. Participation of the creation and maintenance of available documentation regarding processes, network mapping, and network configuration. 9. Escalation Management - internal and external 10. Excellent knowledge of best practices around Network management, control and deployment Preferred candidate profile Candidates with proven experience working with network support and security modules along with CCNA certification and exposure in Palo Alto firewall and Azure cloud are strongly preferred. Candidates who can join immediately / within 30 days would be strongly preferred

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1.0 - 5.0 years

3 - 4 Lacs

Gurugram

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Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Whatsapp Your CV @ 9721919721 ( Mention Technical Support ) Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.

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1.0 - 4.0 years

3 - 4 Lacs

Gurugram

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Hi, We are hiring for the Leading ITES Company for Network Support Engineer Profile. Overview A Network Support role involves maintaining, troubleshooting, and optimizing an organizations computer networks to ensure reliable connectivity and performance. Professionals in this role are responsible for monitoring network systems, resolving connectivity issues, configuring hardware like routers and switches, and maintaining documentation and updates. They require a solid understanding of networking protocols (such as TCP/IP, DNS, and DHCP), network security, and basic scripting. Typically, candidates hold a degree in IT or Computer Science and certifications like CCNA or CompTIA Network+. Network Support serves as a foundational role. Job Description : 1. Network Monitoring: Continuously monitor network performance, uptime, and security. Use tools like Nagios, SolarWinds, and Wireshark to detect issues. 2. Troubleshooting & Support: Diagnose and resolve hardware, software, and connectivity problems. Provide Tier 1/Tier 2 technical support to internal teams or clients. 3. Installation & Configuration: Set up and maintain routers, switches, firewalls, and wireless access points. Configure IP addressing, DNS, DHCP, and VPN connections. 4. Maintenance & Updates: Apply patches and firmware updates to network devices. Maintain backup systems and recovery protocols. 5. Documentation: Maintain accurate records of configurations, incidents, and network layouts. Document standard operating procedures (SOPs) and troubleshooting steps. Required Skills Networking protocols (TCP/IP, DNS, DHCP, VPN) Familiarity with Cisco, Juniper, or similar hardware Knowledge of network security principles Understanding of OSI model and IP addressing/subnetting Basic scripting (e.g., Bash, PowerShell, or Python) Typical Qualifications Bachelors degree in Computer Science, IT, or related field Certifications like: CCNA (Cisco Certified Network Associate) CompTIA Network+ ITIL (for service management)

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1.0 - 5.0 years

1 - 5 Lacs

Gurgaon/Gurugram

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BPO Hiring For Technical E- Commerce Voice process 5.00 LPA Gurugram Grad./UG/BE/Btech With 1Yr. Exp in International Bpo With Technical Voice Process Must. Both Side Cab 24/7 5 DAYS Call Dipankar @ 9650094552 jobsatsmartsource@gmail.com

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0.0 - 5.0 years

2 - 6 Lacs

Gurgaon/Gurugram

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BPO Hiring For Technical E- Commerce Voice Process GGN 5.00 LPA Grad./UG/BE/Btech Min. 1 Yr. Exp. In International Bpo Technical Process Customer Service Exp. Must Both Side Cabs 5 DAYS Call Dipankar @ 9650094552 jobsatsmartsource@gmail.com

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1.0 - 5.0 years

3 - 6 Lacs

Gurugram

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Job Description: We are hiring Customer Service Executive for a leading MNC in the Telecom domain . The ideal candidate will be responsible for handling inbound and outbound customer queries, resolving complaints, and ensuring high levels of customer satisfaction. To apply, Call/WhatsApp HR Gufran at 8448837992 Key Responsibilities: Handle customer interactions via calls, emails, or chats related to telecom services. Resolve service-related issues efficiently and professionally. Maintain records of customer interactions and follow-ups. Adhere to quality standards and achieve performance targets. Requirements: Graduate with 1-5 years of customer service experience. Excellent communication skills in English. Willingness to work in rotational shifts. Strong problem-solving and interpersonal skills.

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1.0 - 3.0 years

1 - 2 Lacs

Thrissur

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We are seeking a skilled Desktop Support Engineer to join our team. The ideal candidate will be responsible for providing technical support, managing IT infrastructure, and ensuring the smooth operation of hardware, software, and network systems.

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3.0 - 6.0 years

4 - 6 Lacs

Gurugram

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Desktop Support: Install, configure, and troubleshoot Windows/macOS operating systems and applications Provide technical assistance for desktops, laptops, and peripheral devices Manage software installations, updates, and patch management Set up and maintain user accounts, permissions, and profiles Ensure timely resolution of hardware and software issues Monitor, troubleshoot, and maintain network infrastructure (LAN, WAN, Wi-Fi, routers, switches) Assist in network configuration including firewalls, VPNs, and antivirus solutions Working knowledge of Windows Server and networking is preferred Conduct network performance testing and optimization

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5.0 - 8.0 years

4 - 8 Lacs

Bengaluru

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Bachelor’s degree in Network and/or Telecoms Engineering , 5 to 8 years of computer Networks and deployment experience, Network design, systems engineering, and network security experience mandatory Hands-on experience with network management (Zabbix, SolarWinds & etc) and traffic analysis tools (e.g. Wireshark, iperf) CCNA/CCNP is preferrable. Roles and Responsibilities Under general supervision, develops, codes, test, and debugs new software or enhancements to existing software customers. Requires good understanding of business application. Works with technical staff to understand problems with software and resolve them. Resolves customer complaints with software and responds to suggestions for improvements and enhancements from customers. May assist in development of software user manuals. Demonstrates software. Note: If the incumbent is responsible for the development of software for internal use, please match to a position in the Application Development sub-family grouping.

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1.0 - 3.0 years

4 - 4 Lacs

Gurugram

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Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Shadiya @ 7898822545 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.

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5.0 - 8.0 years

0 - 16 Lacs

Hyderabad

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Roles and Responsibilities : Design, implement, and maintain complex network infrastructure using Cisco ACI, Cisco Switches, Microsoft Azure, Google Cloud Platforms (GCP), and Terraform. Collaborate with cross-functional teams to identify and resolve technical issues related to networking equipment failures or performance problems. Develop automation scripts using Ansible for repetitive tasks and improve overall efficiency of the team's workflow. Troubleshoot complex network issues using various tools such as Wireshark, Network Probe, etc. Job Requirements : 5.5-8 years of experience in IT Services & Consulting industry with expertise in Technology Operations. Strong Experience in Cisco ACI, Cisco Switches, Azure, GCP technologies.

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2.0 - 5.0 years

3 - 5 Lacs

Noida, New Delhi, Gurugram

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Greetings from KVC CONSULTANTS LTD! We are hiring for Technical Voice Process for a leading ITES MNC in Noida and Gurgaon. ELIGIBILITY : - Graduates with minimum 18 months of Technical Support experience can apply. SALARY :- Upto Rs 5 LPA [Hike Based on Last Drawn] 5 days working Rotational shifts -- 24 / 7 --- 2 WEEK OFFS Perks & Benefits Both sides Cab -Excellent communication skills required. To discuss further on the hiring and to get your telephonic interviews scheduled kindly reach out to our' HR Ayushi- 86022 79217 khushi- 80851 24583 **NO PLACEMENT CHARGES** Warm Regards, Eshu HR TEAM KVC CONSULTANTS LTD.

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1.0 - 3.0 years

4 - 4 Lacs

Gurugram

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Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Shadiya @ 7898822545 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.

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1.0 - 5.0 years

3 - 5 Lacs

Gurugram

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Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Shadiya @ 7898822545 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.

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5.0 - 8.0 years

0 - 16 Lacs

Hyderabad

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Professional & Technical Skills: - Must To Have Skills: Proficiency in Wireless Technologies Operations. - Experience with Wireless Network Strategy & Design, Cisco Firewall, Hybrid Cloud Solutions. Very good knowledge in Information Technology, specifically with network and connectivity (3 years experience) in an hybrid cloud network environment (GCP & Azure) and with offices distributed around the world. - Very good experience in the following solutions and technologies: Cisco Switches, Routers and Wireless Access Points, Cisco ACI, Ansible, Terraform, Jira.

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2.0 - 5.0 years

4 - 7 Lacs

Noida, Greater Noida, Delhi / NCR

Hybrid

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Hiring: NOC Operations Engineer | Location: Noida (Hybrid) | Candidates must be open to rotational shifts . We are looking for professionals with 25 years of experience in network/server monitoring and IT infrastructure support . Key skills: LogicMonitor, Dynatrace, AWS CloudWatch, Excel, ticketing tools, basic networking(TCP/IP, DNS, VPN) . Responsibilities include real-time system monitoring, incident detection, basic troubleshooting, log analysis , and collaboration with internal teams/vendors to ensure system uptime. Work with a US-based global IT services firm with presence in 10 countries.

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2.0 - 5.0 years

3 - 5 Lacs

Noida, New Delhi, Gurugram

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Greetings from KVC CONSULTANTS LTD! We are hiring for Technical Voice Process for a leading ITES MNC in Noida and Gurgaon. ELIGIBILITY : - Graduates with minimum 18 months of Technical Support experience can apply. SALARY :- Upto Rs 5 LPA [Hike Based on Last Drawn] 5 days working Rotational shifts -- 24 / 7 --- 2 WEEK OFFS Perks & Benefits Both sides Cab -Excellent communication skills required. To discuss further on the hiring and to get your telephonic interviews scheduled kindly reach out to our' HR Riya: 9628373761 Simran : 9821182647 Mehvish : 9628373766 **NO PLACEMENT CHARGES** Warm Regards, Riya HR TEAM KVC CONSULTANTS LTD.

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1.0 - 5.0 years

3 - 5 Lacs

Gurugram

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Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Shadiya @ 7898822545 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.

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1.0 - 3.0 years

4 - 4 Lacs

Gurugram

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Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Shadiya @ 7898822545 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.

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1.0 - 4.0 years

3 - 5 Lacs

Noida

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Hi, We are hiring for the Leading ITES Company for Network Support Engineer Profile. Overview A Network Support role involves maintaining, troubleshooting, and optimizing an organizations computer networks to ensure reliable connectivity and performance. Professionals in this role are responsible for monitoring network systems, resolving connectivity issues, configuring hardware like routers and switches, and maintaining documentation and updates. They require a solid understanding of networking protocols (such as TCP/IP, DNS, and DHCP), network security, and basic scripting. Typically, candidates hold a degree in IT or Computer Science and certifications like CCNA or CompTIA Network+. Network Support serves as a foundational role. Job Description : 1. Network Monitoring: Continuously monitor network performance, uptime, and security. Use tools like Nagios, SolarWinds, and Wireshark to detect issues. 2. Troubleshooting & Support: Diagnose and resolve hardware, software, and connectivity problems. Provide Tier 1/Tier 2 technical support to internal teams or clients. 3. Installation & Configuration: Set up and maintain routers, switches, firewalls, and wireless access points. Configure IP addressing, DNS, DHCP, and VPN connections. 4. Maintenance & Updates: Apply patches and firmware updates to network devices. Maintain backup systems and recovery protocols. 5. Documentation: Maintain accurate records of configurations, incidents, and network layouts. Document standard operating procedures (SOPs) and troubleshooting steps. Required Skills Networking protocols (TCP/IP, DNS, DHCP, VPN) Familiarity with Cisco, Juniper, or similar hardware Knowledge of network security principles Understanding of OSI model and IP addressing/subnetting Basic scripting (e.g., Bash, PowerShell, or Python) Typical Qualifications Bachelors degree in Computer Science, IT, or related field Certifications like: CCNA (Cisco Certified Network Associate) CompTIA Network+ ITIL (for service management)

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5.0 - 10.0 years

6 - 8 Lacs

Hyderabad

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SUMMARY Job Description: Network Administrator/Engineer Mandatory Technology: Switching/Routing Experience: 5+ years Location: Hyderabad/Mumbai Must - Have: The candidate should have 3 years of relevant experience in routing and switching, along with Network L2 support. Job Brief: We are seeking a Network Engineer to maintain and support our client's expanding network infrastructure across PAN India. The individual will be part of the WAN team responsible for creating and maintaining highly available network architectures that align with business objectives and SLAs. Responsibilities: Verify configuration and plan various network devices and services such as routers, switches, and SD-WAN. Demonstrate knowledge of dynamic routing protocols and actively participate in project planning and implementation. Monitor system performance, availability, and reliability, along with resource utilization and capacity planning. Provide Level 2 support and troubleshooting, collaborating with stakeholders to address downtime and network outages. Adhere to established configuration and change management policies and work with the security team to implement security tools and policies. Collaborate with vendors, ISPs, and other IT personnel to resolve issues and ensure network device hardening and compliance. Requirements Requirements: Proven hands-on network experience in configuring and troubleshooting, particularly in a NOC environment. Certification in CCNA, CCNP (Routing and Switching). Hands-on experience with networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS, EIGRP) and Cisco Nexus switches. Solid understanding of the OSI or TCP/IP model and core knowledge of routing and switches. Proficiency in monitoring, network diagnostics, and network analytics tools (e.g., SolarWinds, HP OpenView). Proficient in MS Office and effective coordination with service providers and branch users. Proven hands-on network experience in configuring and troubleshooting, particularly in a NOC environment. Certification in CCNA, CCNP (Routing and Switching). Hands-on experience with networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS, EIGRP) and Cisco Nexus switches. Solid understanding of the OSI or TCP/IP model and core knowledge of routing and switches. Proficiency in monitoring, network diagnostics, and network analytics tools (e.g., SolarWinds, HP OpenView). Proficient in MS Office and effective coordination with service providers and branch users.

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1.0 - 3.0 years

4 - 4 Lacs

Gurugram

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Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Shadiya @ 7898822545 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.

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1.0 - 5.0 years

3 - 5 Lacs

Gurugram

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Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Shadiya @ 7898822545 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.

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7.0 - 12.0 years

10 - 15 Lacs

Pune

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Role & responsibilities Administer and maintain LAN/WAN networks, including Cisco routers, switches, firewalls, and wireless controllers. Manage and configure firewalls (SOPHOS, Cisco, etc.) to ensure network security and compliance. Handle installation, configuration, and troubleshooting of hardware (servers, desktops, printers, etc.) and software across the organization. Oversee administration of Active Directory, DNS, DHCP, VPNs, and VoIP systems. Manage cloud infrastructure including AWS, Azure, or GCP for hosting, backup, and disaster recovery. Maintain virtualization platforms like VMware and Hyper-V to support virtual environments. Monitor system performance, perform routine audits and backups, and ensure high availability of IT services. Coordinate with vendors and service providers for hardware/software support and procurement. Ensure adherence to IT security protocols, access control, and data protection standards. Provide technical support to internal users and ensure timely resolution of IT issues. Preferred candidate profile Bachelors degree in Information Technology, Computer Science, or related field. Minimum 7 years of hands-on experience in IT administration and network engineering. Proficient in managing Cisco infrastructure, including routers, switches, firewalls, and wireless controllers. Strong knowledge of firewall technologies (SOPHOS, Cisco ASA, etc.). Expertise in cloud platforms (AWS, Azure, GCP) and virtual environments (VMware, Hyper-V). Strong troubleshooting and diagnostic skills for both hardware and software issues. Experience in administering and securing Active Directory, DNS, DHCP, VPNs, and VoIP systems.

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