Executive-Client Servicing & Operations

About The Company

About The Role

Key Responsibilities

• Serve as the main point of contact for clients, ensuring clear and timely communication at all stages of the project.
• Build and maintain strong, long-term client relationships by understanding their goals and consistently delivering high-quality solutions.
• Take full ownership of event management, including ideation, planning, execution, and post-event wrap-ups.
• Coordinate with internal teams to align on deliverables, timelines, and creative requirements.
• Handle on-ground execution of events, ensuring all elements run smoothly and meet client expectations.
• Collaborate and negotiate with vendors for event-related services, ensuring timely and quality delivery.
• Maintain and grow a reliable vendor network to support various operational requirements.
• Prepare and deliver professional presentations to clients and internal stakeholders.
• Assist with budgeting, cost tracking, and efficient resource allocation for projects.
  

Requirements

• 6 months to 4 years of relevant experience in client servicing, event management, and operations.
• Proven ability to manage clients independently and execute events end-to-end.
• Prior experience working directly with clients on live projects is a must.
• Excellent verbal and written communication skills.
• Proficiency in creating and presenting impactful presentations.
• Ability to handle multiple projects simultaneously and deliver under tight deadlines.