Executive - Client Servicing (Events Industry is Mandatory)

Role & responsibilities 1. Client servicing: Act as the main point of contact between the client and the internal teams. Regularly update clients on project progress, changes, and deliverables. Attend client briefs and meetings to gather detailed event requirements. Work closely with clients to conceptualize and finalize event ideas based on objectives and budget. Collect feedback from clients and share internally for process improvement. 2. Event execution & Operations: Translate client briefs into actionable event plans with clear objectives, timelines, and deliverables. Working closely with ideation, creative, and production teams. Create and manage event checklists, timelines, and action trackers to ensure smooth execution. • Oversee the overall production quality of the event. Coordinate with all stakeholders (vendors, emcees, artists, internal teams) to ensure the event runs smoothly. 3. Project Planning: Preparing detailed project plans, including activities, timelines, and required resources. Assist in venue recce and logistics planning (site layout, flow of activities, entry/exit plans, parking, etc.). Ensure all permits, insurance, and documentation are secured ahead of the event. Ensure timely delivery of event reports, analytics, and post-event documentation. Preferred candidate profile • 2-3 years of experience in Client Servicing in the Events or BTL industry • Graduation in any stream (a must) & Post graduation in Marketing/Mass Media/Advertising/Event Management (preferred) • Good Communication skills • Strong relationship & connect with marketing professionals/ brand managers/ decision makers among the corporate & agencies. • Understanding of brands & their needs to connect with consumers/target audience • Fair knowledge on event set ups. • Proficiency with Microsoft Office, including Excel and PowerPoint is a must. • Passion for the events and entertainment industry is a plus point. • Experience in crafting narratives and engaging clients and agencies in long range strategic partnerships. What do we offer? • Opportunity to work on diverse projects while being part of the growth story • Creative, diverse, nurturing & entrepreneurial work environment • Competitive salary with flexi structure • Flexi & Hybrid working & time off policy including flexi work from anywhere • Comprehensive & gender-neutral parental leave including leave for adoption & Surrogacy • Childcare support Compressed working hours & creche allowance • Family cover for Medical Insurance including same gender partner cover • Preventive health check ups • Gender neutral anti-harassment policy • Access to Mental wellness programs & counselling • Exposure to attending events & concerts