Elite Banker-NRI

The role of an Elite Banker-NRI in the Retail Liabilities department is crucial to the bank's operations. As the Acquisition Manager, your primary responsibility will be to attract new customers and facilitate the account opening process efficiently. Your focus will include driving mobile banking usage, enhancing cross-selling of products, and enrolling customers in the relationship banking program. It is essential to prioritize customer satisfaction, retention, and possess a comprehensive understanding of the bank's offerings, RM goals, systems, and product cross-sell procedures. Your key responsibilities will involve sourcing new customers through digital leads and references, ensuring seamless onboarding, promoting bank products, and building up the CASA value post-account opening. Additionally, you are expected to address customer queries promptly, comply with bank policies, and advocate the benefits of the Relationship Banking program. In addition to your primary duties, you will play a role in auditing for compliance, delivering exceptional customer service, and fostering a customer-first culture within the team. Your managerial responsibilities extend to leading by example, monitoring team performance, optimizing data analytics for marketing strategies, and overseeing the recruitment of VRM zonal heads as per zonal requirements. To qualify for this position, you should hold a graduate or post-graduate degree and possess 2-5 years of relevant experience in banking or allied business. Your expertise, leadership skills, and customer-centric approach will be instrumental in achieving customer satisfaction, operational excellence, and business growth.,