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2.0 - 3.0 years
1 - 2 Lacs
Jalandhar
On-site
Job Summary: We are seeking a highly organized and proactive Logistics Team Leader to oversee the day-to-day logistics operations and ensure smooth coordination of warehousing, inventory, and transportation activities. The ideal candidate will lead a team, manage workflow, and optimize procedures to meet performance targets while maintaining high levels of safety, accuracy, and efficiency. Key Responsibilities: Supervise and coordinate the daily operations of the logistics team. Assign tasks and monitor productivity of warehouse staff, drivers, and logistics coordinators. Ensure accurate and timely processing of orders, dispatches, and deliveries. Oversee inventory control, stock audits, and storage compliance. Monitor inbound and outbound shipments and resolve any delays or issues. Coordinate with vendors, transporters, and internal departments for smooth operations. Maintain and enforce health, safety, and hygiene standards in the logistics area. Generate and analyze daily/weekly reports on stock movement, transportation, and performance metrics. Train, motivate, and evaluate team members to ensure high performance. Identify process improvements to increase efficiency and reduce costs Requirements: Bachelor’s degree in Logistics, Supply Chain Management, or related field. Minimum 2-3years of experience in logistics or warehouse operations, with at least 1 year in a supervisory role. Strong leadership and team management skills. Excellent communication and problem-solving abilities. Proficiency in logistics software and MS Office (Excel, Word). Good knowledge of inventory procedures, dispatch operations, and safety regulations. Ability to work in a fast-paced environment and meet tight deadlines. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Work Location: In person
Posted 10 hours ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
About the Role: We are looking for a motivated fresher with an educational background in Biotechnology or Technical Engineering who is eager to join a product-based organization . The ideal candidate should have a basic understanding of secondary research , proficiency in MS Excel , and decent communication skills . Key Requirements: Fresher with a degree in Biotechnology, Bio-technical Engineering, or related field Basic knowledge of secondary research Good skills in MS Excel Decent written and verbal communication skills Eagerness to learn and grow in a product-driven environment Training Period: 6 months Post-Training: Opportunity for full-time role based on performance GHX: It's the way you do business in healthcare Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions. It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe. Disclaimer Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement. GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.
Posted 10 hours ago
3.0 years
4 Lacs
Kapūrthala
On-site
PENNEP is seeking a results-driven and detail-oriented Production Manager to join our Client's team. The ideal candidate will oversee day-to-day production activities, maintain strict quality and safety standards, and drive operational efficiency across the plant. Key Responsibilities: Manage daily production schedules to meet output targets Ensure compliance with food safety and hygiene standards (HACCP, FSSAI, FDA) Monitor production lines to maintain high quality and minimize waste Supervise and train production staff for optimal performance Coordinate with procurement, QA, maintenance, and dispatch teams Oversee the availability and usage of raw materials and packaging Enforce cold chain protocols for frozen food integrity Maintain plant equipment and coordinate preventive maintenance Track production KPIs and prepare daily/weekly reports Ensure adherence to workplace safety and environmental regulations Required Skills & Experience: Bachelor’s degree in Food Technology, Engineering, or related field 3+ years of experience in food manufacturing (preferably frozen food) Strong knowledge of HACCP, GMP, and other food safety standards Experience with cold chain logistics and frozen product handling Proficiency in production planning and resource optimisation Excellent team leadership and problem-solving skills. About PENNEP PENNEP works with national, multinational clients and strives to become one of the world's leading professional services companies with a vision to transform clients' business, operating, and technology models for the digital era. Our leaders have 50 years of combined and unique industry knowledge with a consultative approach that helps clients envision, build, and run more innovative and efficient businesses. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview. PENNEP is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We provide engineering excellence practices training for all our employees. Job Types: Full-time, Permanent Pay: From ₹35,000.00 per month Benefits: Commuter assistance Paid time off Provident Fund Schedule: Morning shift Supplemental Pay: Performance bonus Yearly bonus Ability to commute/relocate: Kapurthala, Punjab: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Are you familiar with food safety regulations such as HACCP, FSSAI, or FDA guidelines? Have you managed cold chain logistics or handled temperature-sensitive food production before? Have you managed a production team or supervised frontline workers in a factory or plant? Do you have experience coordinating with QA, maintenance, procurement, and logistics teams? Experience: Production management: 3 years (Required) Willingness to travel: 25% (Required) Work Location: In person Expected Start Date: 01/07/2025
Posted 10 hours ago
5.0 - 7.0 years
6 - 7 Lacs
Mohali
Remote
About the Company We are looking for a proactive, process-oriented, and people-focused Assistant Manager to join our HVAC Call Center operations. This role requires strong team management skills, process compliance, coordination across functions, and performance improvement focus. The ideal candidate will assist in overseeing day-to-day operations, managing internal performance metrics, streamlining back-office functions, and supporting the Operations Manager in ensuring service excellence for our US-based HVAC business. About the Role Biorev has been managing the HVAC (Heating, Ventilation, and Air Conditioning) Call Center process for over two years as the official franchise holder of One Hour Heating & Air Conditioning, serving the Frisco, Texas region. The India team handles complete back-office and customer service operations, including inbound/outbound customer calls, technician scheduling, membership promotions, invoice handling, and QA. Supported by tools such as Rilla Voice AI, ServiceTitan, and Dialpad, the process is structured to maintain high service standards, technical efficiency, and customer satisfaction, aligning with One Hour’s brand promise. Visit www.onehourairfrisco.com for more information. Responsibilities Assist in day-to-day operations and workforce planning for the HVAC call center team Oversee scheduling, shift rosters, and attendance in coordination with Team Leads Supervise the performance of back-office agents, including CSRs, appointment setters, and QA staff Track and analyze key KPIs: AHT, CSAT, FCR, appointments booked, invoice accuracy, and QA scores Work with the Quality team to review audit reports and implement performance improvement plans Liaise with US-based technicians or managers for escalations, scheduling gaps, or process clarifications Support hiring, onboarding, and training of new joiners in coordination with HR and Trainers Own reporting and documentation for internal operations and management reviews Recommend and drive improvements in CRM usage, reporting, scripts, and customer interactions Escalate process breakdowns and support in crisis resolution (missed calls, appointment errors, etc.) Monitor adherence to SOPs, call handling protocols, and membership policies Collaborate with cross-functional teams including QA, Training, and Tech Support for seamless workflow Represent the Operations Manager in internal huddles, reviews, or while interacting with US counterparts when delegated Qualifications Educational Qualification: Graduate & above 5-7 years of experience in BPO/Call Center operations, preferably in HVAC/home services/US-based processes At least 2-5 years in a supervisory or team lead/AM role managing a team of agents Strong analytical skills and a hands-on approach to team performance tracking Experience working night shifts and managing US process dynamics Excellent verbal and written communication skills Proficient in Google Sheets, Excel, and CRM platforms (e.g., ServiceTitan, Zoho, Salesforce) Ability to thrive under pressure and manage team dynamics Preferred Skills Prior experience in HVAC, plumbing, or home services domain Familiarity with Rilla Voice AI, Dialpad, or similar tools for call monitoring Knowledge of call center metrics and quality standards (CSAT, FCR, QA Score, AHT, etc.) Exposure to remote team management or cross-shift handover protocols US client process experience in a back-office or voice support function Pay range and compensation package Location: Mohali Shift : Night Shift Saturdays are working in Summer with fixed Sunday off Type: In-house, Full-time Package: Starting at ₹55,000/month (depending on experience) Appointment Letter: 11-month renewable contract with Biorev LLC Website: onehourairfrisco.com Job Types: Full-time, Permanent Pay: ₹50,000.00 - ₹65,000.00 per month Schedule: Night shift US shift Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Preferred) Experience: Team Lead: 1 year (Preferred) International Call Center: 3 years (Preferred) CRM software: 2 years (Preferred) Shift availability: Night Shift (Preferred) Work Location: In person
Posted 10 hours ago
1.0 - 2.0 years
3 - 6 Lacs
Mohali
On-site
Customer Service Representative (Outbound Calling)– HVAC Call Center Process Job Overview We are looking for a highly motivated and detail-oriented Customer Service Representative to join our Outbound Call team specializing in the HVAC (Heating, Ventilation, and Air Conditioning) Call Center process. The ideal candidate will be responsible for making outbound calls to customers, providing information, scheduling appointments, promoting membership plans, and ensuring accurate data capture. This role requires excellent communication skills, a strong customer service orientation, and the ability to work effectively in a fast-paced environment. About the HVAC Process at Biorev Biorev has been managing the HVAC (Heating, Ventilation, and Air Conditioning) Call Center process for over two years as the official franchise holder of One Hour Heating & Air Conditioning, serving the Frisco, Texas region. The India team handles complete back-office and customer service operations including inbound/outbound customer calls, technician scheduling, membership promotions, invoice handling, and QA. Supported by tools such as Rilla Voice AI, Service Titan, and Dialpad, the process is structured to maintain high service standards, technical efficiency, and customer satisfaction in line with One Hour’s brand promise. Visit www.onehourairfrisco.com for more information. Key Responsibilities Initiate outbound calls to customers for various purposes, including: Scheduling and confirming service appointments. Following up on previous service calls or inquiries. Promoting and explaining membership plans and special offers. Conducting customer satisfaction surveys. Accurately record and update customer information, call dispositions, and service details in CRM platforms. Adhere to call scripts and company guidelines to ensure consistent and high-quality customer interactions. Maintain a high level of product and service knowledge to effectively assist customers. Meet daily and weekly targets for outbound calls, appointments scheduled, or membership enrollments. Required Qualifications Educational Qualification: Graduate & above. Experience: 1-2 years of experience in an outbound call center role, preferably in a service-based or sales environment. Communication Skills: Excellent verbal and written communication skills in English, with clear and professional phone etiquette. Technical Proficiency: Basic computer literacy and ability to navigate CRM systems and other call center tools. Customer Focus: Strong commitment to providing excellent customer service. Work Ethic: Ability to work independently and as part of a team, demonstrating a proactive and results-oriented approach. Preferred Qualifications Prior experience in the HVAC, home services, or membership-based sales domain. Familiarity with CRM systems like Service Titan or similar Apps. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹50,000.00 per month Schedule: Night shift US shift Supplemental Pay: Commission pay Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Preferred) Experience: Outbound voice: 1 year (Preferred) Call center: 1 year (Preferred) CRM software: 1 year (Preferred) Language: English (Preferred) Shift availability: Night Shift (Preferred) Work Location: In person
Posted 10 hours ago
0 years
1 - 2 Lacs
Jalandhar
On-site
We are looking for a detail-oriented and proactive Process Coordinator to support the smooth execution of business operations. The role involves coordinating daily workflows, monitoring processes, and identifying areas for improvement. You will be responsible for maintaining and updating standard operating procedures (SOPs) and ensuring alignment across teams. The Process Coordinator will assist in implementing tools and systems to enhance efficiency and track key performance indicators (KPIs). You’ll collaborate with cross-functional teams, support audits, and ensure compliance with internal policies and external regulations. Strong communication skills are essential, as you’ll regularly interact with different departments. You will also handle troubleshooting of operational issues and escalate problems when needed. This role plays a key part in driving continuous improvement and maintaining high-quality standards across all processes. The ideal candidate is organized, analytical, and comfortable working in a fast-paced environment. Job Type: Permanent Pay: ₹14,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person Speak with the employer +91 7717301720
Posted 10 hours ago
5.0 years
6 - 7 Lacs
Mohali
On-site
Window World is a leading manufacturer and distributor of aluminum doors and windows, serving both residential and commercial markets. We are committed to delivering high-quality, innovative, and sustainable solutions for our customers. We are seeking a dedicated and experienced Operations Head to lead our manufacturing and supply chain operations, ensuring the highest standards of product quality, cost-efficiency, and customer satisfaction. Key Responsibilities: Operations Leadership: Lead and oversee all aspects of manufacturing and supply chain operations, ensuring that production processes run smoothly, efficiently, and within budget. Quality Assurance: Implement and maintain rigorous quality control procedures to ensure that all aluminum doors and windows meet or exceed industry standards. Production Planning: Develop and manage production schedules, ensuring on-time delivery of orders and optimal utilization of resources. Cost Control: Monitor and optimize production costs, including labor, materials, and equipment, to maximize profitability. Inventory Management: Manage inventory levels, minimizing excess and obsolete stock while ensuring timely availability of raw materials and finished products. Team Management: Build and lead a high-performance operations team, providing coaching, guidance, and support to achieve departmental goals. Health and Safety: Promote and enforce a culture of safety in the workplace, ensuring compliance with relevant regulations and standards. Continuous Improvement: Drive process improvements, lean manufacturing practices, and operational efficiency initiatives to enhance productivity and reduce waste. Supplier Relationships: Manage relationships with suppliers, negotiate contracts, and assess vendor performance to ensure the timely delivery of quality materials. Reporting and Analysis: Generate and present regular operational reports to senior management, including key performance indicators (KPIs) and areas for improvement. Customer Satisfaction: Collaborate with the sales and customer service teams to ensure that customer orders are met with high satisfaction levels. Skills and Qualifications: Bachelor's degree in Operations Management, Engineering, or a related field. Master's degree is a plus. 5+ years of experience in operations management, with a proven track record in the aluminum doors and windows industry or a related manufacturing sector. Strong leadership and team management skills with the ability to motivate and develop a high-performing team. In-depth knowledge of aluminum door and window manufacturing processes, materials, and quality standards. Proficiency in lean manufacturing principles and continuous improvement methodologies. Excellent problem-solving and decision-making abilities with a focus on cost control and operational efficiency. Strong communication skills, with the ability to collaborate effectively with cross-functional teams. Experience in supply chain management, including procurement and inventory control. Health and safety compliance expertise, including knowledge of relevant regulations. Proven ability to analyze data and generate actionable insights to drive operational improvements. Exceptional project management skills with a focus on meeting deadlines and achieving goals. The Operations Head for the Aluminum Doors & Windows industry is a critical role in ensuring the smooth, efficient, and profitable operation of the manufacturing and supply chain processes. The ideal candidate will have the necessary skills and experience to lead these operations successfully and contribute to the company's growth and success in the industry. Job Type: Full-time Pay: ₹50,000.00 - ₹65,000.00 per month Schedule: Morning shift Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Experience: Aluminum Doors & Windows industry: 5 years (Required)
Posted 10 hours ago
1.0 years
1 - 3 Lacs
Amritsar
On-site
Textile Manufacturing is a dynamic and innovative organization committed to excellence and growth. We are looking for a dedicated HR Operations Specialist to join our HR team and support our expanding operations. This is an excellent opportunity for a detail-oriented professional with a passion for human resources and operational efficiency. (FEMALE CANDIDATES ONLY) Oversee and manage daily HR operations including employee records, HRIS, and compliance documentation. Administer employee benefits programs, including health insurance, retirement plans, and other company offerings. Process and manage payroll, ensuring accuracy and timeliness. Assist in the development and implementation of HR policies and procedures. Provide support to employees on HR-related inquiries and issues. Coordinate and conduct new hire orientations and onboarding processes. Ensure compliance with federal, state, and local employment laws and regulations. Support the recruitment process by posting job ads, scheduling interviews, and managing candidate communications. Assist with performance management processes and employee development initiatives. Participate in HR projects and initiatives aimed at improving operational efficiency and employee satisfaction. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Experience: HR: 1 year (Required) total work: 1 year (Preferred) Language: English (Preferred) Work Location: In person
Posted 10 hours ago
0 years
2 - 3 Lacs
India
On-site
Senior Accounts Manager We, PR ASSOCIATES, are looking for e Senior Accounts Manager to join our growing team. In this pivotal role, you'll be responsible for overseeing all financial transactions and acting as the overall finance controller for the company. You'll play a critical role in ensuring the accuracy of our financial records, optimizing our financial performance, and providing strategic financial guidance to management with a strong analysis Responsibilities: Financial Management & Reporting: Oversee and manage all daily accounting operations, including accounts payable, accounts receivable, general ledger, and payroll. Prepare and analyse financial statements, including profit and loss statements, balance sheets, and cash flow statements, ensuring compliance with accounting standards. Conduct regular financial analysis and provide insights on company performance, trends, and forecasts to senior management. Manage the monthly, quarterly, and annual closing processes efficiently and accurately. Ensure timely and accurate filing of all statutory returns (e.g., GST, TDS, income tax). Manage all aspects of the company's loan portfolio, including loan applications, disbursements, repayments, and compliance with loan covenants. Monitor cash flow and liquidity, optimizing treasury operations to ensure sufficient funds for operations and investments. Develop and implement strategies for debt management and financing with bank. Financial Control & Compliance: Develop and implement financial policies and procedures to ensure operational efficiency and compliance. Lead and manage internal and external audits, ensuring all necessary documentation is prepared and provided.Provide financial analysis and recommendations to support business decisions and strategic initiatives. Qualifications: Bachelor's degree in Accounting, Finance, or a related field. Proven experience in managing financial transactions, loan portfolios, and overall company finance. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Weekend availability Work Location: In person
Posted 10 hours ago
3.0 - 6.0 years
0 Lacs
Bhubaneshwar
On-site
Date: Jun 23, 2025 Location: Bhubaneswar, OR, IN Company: Suntory Global Spirits Join Our Suntory Global Spirits Family Suntory Global Spirits is a world leader in premium spirits with $5.5 billion in annual revenues and an ambition to become the World’s Most Admired Premium Spirits Company. We have a strong vision and strategy, an incredible brand portfolio grounded in quality and craftsmanship, an unwavering commitment to sustainability and top talent across the organization. Known for its craftsmanship of premium whiskies, including Jim Beam®, Maker's Mark®, Basil Hayden® and Knob Creek® bourbons; Japanese whiskies, including Yamazaki®, Hakushu®, Hibiki® and Toki™; and leading Scotch brands including Teacher's, Laphroaig® and Bowmore®, Suntory Global Spirits also produces leading IMFL brand Oaksmith in India. We are focused on driving value across key priorities including American whiskey, Japanese Spirits, Scotch, Tequila and Ready-to-Drink. Headquartered in New York City, Suntory Global Spirits is a subsidiary of Suntory Holdings, which is world renowned for delivering quality and excellence across a range of products and categories. For more information, on our brands and commitment to social responsibility, please visit www.suntoryglobalspirits.com and www.drinksmart.com. What makes this a great opportunity? Our culture is anchored deeply in a set of core values, including our East-Meets-West Culture, Yatte Minahare spirit, Giving Back to Society, Delighting Consumers, responsibly and Embracing Diversity & Inclusion. We are focused on driving value across key priorities including American whiskey, Japanese Spirits, Scotch, Tequila and Ready-to-Drink. Headquartered in New York City, Suntory Global Spirits is a subsidiary of Suntory Holdings, which is world renowned for delivering quality and excellence across a range of products and categories. Mission of Role We are looking for people who bring something unique to Suntory Global Spirits - themselves. We value differences, and we appreciate what each of us can contribute. We inspire each other, and challenge ourselves to innovate, improve, advance new ideas and try new things. We create endless opportunities to Unleash Your Spirit every day in a culture that is charged, creative, challenging and fun. Role Responsibilities 1. The candidate for the post will be accountable for delivering KPIs like - Volume achievement, driving visibility, ensuring maximized distribution and market coverage. 2. Effective utilization of allocated investment budgets for the territory and drive equity and maximize trials of portfolio brands. 3. The indicators of success also include maintaining and strengthening customer relations, account management, query handling, planning & implementing consumer activation along with executing related assignments as desired by management. 4. Ensuring healthy inventory level at the customer’s point, understanding the category, brand strategy, marketing concepts, consumer behavior, brand promotions, brand creation, communication, development & measuring effectiveness of all the consumer promotions 5. Providing necessary input to the immediate manager on customer development initiatives like Visibility programs, Distribution expansion and efficiency building programs. In addition, help in designing and recommending tactical initiatives basis on competitor’s activities and market intelligence. 6. Setting qualitative as well as systematic execution standards through significant employee engagement with more Inclusivity. 7. Propel organizational Diversity, Equity and Inclusivity goals to make it a better and safe place of everyone to join, perform and prosper. 8. Play an active role in resolving any customer service-related matters, conflicts and escalate any issues to immediate manager for timely resolution. 9. Reflect Suntory Leadership Spirits in all day-to-day business-related activities, working collaboratively and celebrating the moments with teammates. Qualifications Graduate/MBA in market, business, or engineering 3-6 years’ experience in Spirits & Beverages Sales of FMCG companies
Posted 10 hours ago
2.0 years
3 - 4 Lacs
Raurkela
On-site
Summary: The Team Lead in the BPO sector plays a crucial role in managing and leading a team of customer service representatives or other specialized roles within the outsourcing environment. The primary responsibilities include overseeing daily operations, ensuring team productivity and efficiency, and maintaining high-quality service delivery to clients. Responsibilities: 1.Team Management: Lead and supervise a team of BPO professionals, providing guidance, support, and coaching. Foster a positive and collaborative team culture that encourages continuous improvement and professional development. Conduct regular team meetings to discuss goals, address concerns, and disseminate important information. 2.Performance Monitoring and Evaluation: Monitor individual and team performance against established KPIs (Key Performance Indicators). Implement performance improvement plans as needed and recognize and reward high-performing team members. Conduct regular performance reviews and provide constructive feedback to team members. 3.Client Interaction: Serve as the main point of contact for clients regarding day-to-day operations and issue resolution. Collaborate with clients to understand their expectations, gather feedback, and ensure service levels meet or exceed expectations. Maintain strong client relationships and act as a liaison between the team and the client. 4. Process Improvement: Identify opportunities for process improvement and implement efficient workflows to enhance overall team productivity. Work closely with the operations and quality assurance teams to ensure compliance with client requirements and industry standards. Troubleshooting of contact center software, devices and connectivity problems. 5.Training and Development: Develop and implement training programs to enhance the skills and knowledge of team members. Provide ongoing training and support to address skill gaps and keep the team updated on industry trends and best practices. 6.Reporting and Documentation: Generate and analyze performance reports to track team and individual performance. Maintain accurate and up-to-date documentation related to team activities, client interactions, and process improvements. Qualifications and Skills: Bachelor's degree in management (Preferred Master's degree) Fluency in Advance English (C2-Proficient) and Hindi Language. Proven experience in a BPO environment, with a minimum of 2+ years in a leadership or supervisory role. Knowledge of customer service best practices. Strong interpersonal and communication skills. Excellent problem-solving abilities and the ability to make informed decisions under pressure. Proficient in using BPO tools and technologies. Familiarity with relevant industry regulations and compliance standards. Capabilities to handle projects related to contact center operations such as implementing new software, process improvements or system updates. Apply on the link: https://sites.google.com/venturesathiglobal.com/job-application-form?usp=sharing Job Type: Full-time Pay: ₹350,000.00 - ₹450,000.00 per year Benefits: Flexible schedule Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Shift allowance Yearly bonus Education: Diploma (Preferred) Language: English (Required) Expected Start Date: 01/07/2025
Posted 10 hours ago
2.0 years
1 - 2 Lacs
Bhilai
On-site
We are looking for a skilled Electrical Production Technician (or Engineer) to support the electrical aspects of our production process. The role involves assembling, testing, troubleshooting, and maintaining electrical components and systems in a manufacturing setting. Key Responsibilities: Assemble and wire electrical panels, control systems, and other components according to blueprints, diagrams, and schematics. Perform routine inspections, testing, and preventive maintenance on electrical equipment and systems. Identify, diagnose, and repair faults or malfunctions in electrical systems during production. Assist in the installation and setup of new production equipment. Collaborate with the engineering and production teams to improve processes and reduce downtime. Document test results, maintenance activities, and any modifications made to systems or components. Maintain tools, equipment, and work areas in good working condition. Support continuous improvement efforts in production efficiency and product quality. Qualifications: ITI/Diploma in Electrical Engineering, Electronics, or related field. 2+ years of experience in a manufacturing or production environment. Knowledge of PLCs, control systems, and industrial electrical equipment. Ability to read and interpret electrical schematics, technical drawings, and production manuals. Job Type: Full-time Pay: ₹12,000.00 - ₹20,000.00 per month Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person
Posted 10 hours ago
1.0 years
3 - 5 Lacs
India
On-site
We are seeking a detail-oriented and analytical Business Analyst with +1 years of experience in business analysis and relevant certifications. The ideal candidate will be responsible for gathering and analyzing business requirements, improving processes, and supporting project implementation to enhance business efficiency and performance. Key Responsibilities: Work closely with stakeholders to gather, document, and analyze business requirements. Conduct gap analysis and identify areas for process improvement. Create functional and technical documentation, including BRDs, FRDs, and user stories. Collaborate with cross-functional teams, including developers, testers, and project managers, to ensure seamless project execution. Assist in designing business solutions by mapping out workflows, processes, and system functionalities. Conduct market and industry research to support business decisions. Participate in meetings, presentations, and workshops to communicate findings and recommendations. Support user acceptance testing (UAT) and ensure alignment with business requirements. Provide ongoing support for implemented business solutions. Required Qualifications and Skills: Minimum +1 years of experience in business analysis. Must be willing to work from office, 5 days a week in Raipur, Chhattisgarh. Bachelor's degree in - Business Administration, Information Technology, Computer Science, or a related field. Strong analytical and problem-solving skills. Proficiency in business process modeling and documentation techniques. Knowledge of Agile, Scrum, or Waterfall methodologies. Excellent communication and interpersonal skills. Ability to manage multiple tasks and work under tight deadlines. Proficiency in Microsoft Office (Excel, Word, PowerPoint) and business analysis tools (e.g., JIRA, Trello). Preferred Skills: Proficiency and practical knowledge of ERP systems, CRM, or other enterprise software. Exposure to cloud-based business solutions and digital transformation initiatives. What You'll Gain: Hands-on experience in business analysis, process mapping, and client requirement gathering Exposure to real-world software solutions, custom development projects, and data-driven decision-making Opportunity to collaborate closely with leadership, developers, and cross-functional teams Certificate of Internship and Letter of Recommendation upon successful completion Strong possibility of full-time employment based on performance If you meet the above qualifications and are ready to take on an exciting challenge, we encourage you to apply! Send your resume to careers@klaimify.in with the subject line “Application for Business Analyst - Raipur” . Job Type: Full-time Pay: ₹300,000.00 - ₹500,000.00 per year Benefits: Paid sick time Paid time off Schedule: Monday to Friday Work Location: In person
Posted 10 hours ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Roles and Responsibilities: IAM Strategy and Architecture: Develop and implement IAM strategies and architectures for hybrid environments, integrating on-premises and cloud-based solutions. Design IAM frameworks that support scalability, flexibility, and compliance with security standards. Active Directory and Azure AD Management: Oversee the management, optimization, and security of on-premises Active Directory environments. Administer Azure AD environments, ensuring seamless integration with on-premises AD. Design and implement policies, group structures, and access controls for both Active Directory and Azure AD. Azure Cloud Security: Implement and manage security controls in Azure, including Azure Security Center, Azure Policy, and Azure Sentinel. Collaborate with the cloud security team to enhance Azure security posture and compliance. Monitor and respond to security incidents in Azure environments. Identity Lifecycle Management: Develop and implement identity lifecycle management processes for both on-premises and cloud-based identities. Automate user provisioning, de-provisioning, and access reviews to ensure efficiency and accuracy. Single Sign-On (SSO) and Federation: Design and implement SSO solutions for seamless user authentication across on-premises and cloud applications. Configure and manage federated identity solutions, ensuring secure access to cloud resources. Cloud Access Controls: Design and implement access controls for Azure resources, including role-based access control (RBAC). Ensure least privilege access principles are applied to cloud identities. IAM Integration with Azure Services: Integrate IAM solutions with Azure services, such as Azure AD, Azure Key Vault, and Azure Monitor. Collaborate with application owners and cloud development teams to implement IAM controls in Azure-native applications. Incident Response and Cloud Security Monitoring: Lead IAM-related incident response efforts in both on-premises and cloud environments. Utilize Azure Security Center and other tools for proactive monitoring and detection of security incidents in the cloud. Documentation and Knowledge Transfer: Document IAM and Azure Cloud Security processes, configurations, and best practices. Conduct knowledge transfer sessions for team members and stakeholders. Collaboration and Leadership: Collaborate with cross-functional teams, including IT, security, compliance, and cloud operations. Provide leadership and mentorship to junior team members. Requirements: Bachelor's or Master's degree in Computer Science, Information Security, or related field. Extensive experience in Identity and Access Management with a focus on Active Directory and Azure AD. Proficient in Azure Cloud Security with relevant certifications (e.g., AZ-500, CISSP, etc.). Strong scripting and automation skills (PowerShell, Python, etc.). In-depth knowledge of IAM technologies, cloud security, and Azure services. Excellent problem-solving and analytical skills. Strong communication and collaboration skills. Proven ability to lead and drive IAM and Azure Cloud Security initiatives. Up-to-date knowledge of IAM and cloud security trends, threats, and technologies. Project management skills with the ability to handle multiple tasks and priorities.
Posted 10 hours ago
10.0 years
0 Lacs
Mumbai
On-site
About WiredScore Company WiredScore is a VC-backed, PropTech company on a mission to make the world’s buildings smarter and better connected. The company assesses and improves digital connectivity and smart technology within offices and homes around the world. Founded in 2013, WiredScore is backed by renowned investors like Beringea, Fifth Wall and Bessemer Venture Partners. Today, WiredScore has offices in NYC, London, Paris, Berlin, Toronto and Singapore, with 1,000 clients (including 8 of the 10 largest landlords in the world), and works with over 3,700 buildings. Building on their growth across North America and Europe, WiredScore launched in Singapore in March 2022 as part of its global expansion plan. It has since expanded its APAC footprint with its launch in Hong Kong, Thailand, New Zealand, and India. The business has gathered strong momentum in the APAC region across their 6 APAC markets (Australia, Singapore, Hong Kong, Thailand, New Zealand, India); having worked with ~75 landlords to certify >250 buildings and 100m+ square feet. Clients include Hines, Swire Properties, Brookfield, Blackstone, Keppel REIT, Frasers, Lendlease, Charter Hall, and GPT Group. Wiredscore owns and operates two products; the WiredScore certification program, the first and only rating system for mobile and internet connectivity in buildings which helps landlords assess, improve, benchmark and promote their buildings and SmartScore, the smart building certification which helps landlords understand, improve and communicate the user functionality and technological foundations of their buildings. Background WiredScore was founded in New York, with endorsement from Mayor Bloomberg, and support from leaders in real estate, technology and telecommunications. The idea was born out of a response to tenants’ clear need for clearer data on connectivity. WiredScore set out to improve New York’s technological infrastructure, supporting entrepreneurs in driving digital advances, creating jobs and advancing the economy. Two years later, following success in the US, WiredScore won the Greater London Authority’s tender to be the official Mayor of London’s Digital Connectivity Rating Scheme, leading WiredScore to launch in the UK. In 2021 Wiredscore launched a global smart building certification ‘Smartscore’ alongside the expansion of their accredited professional program. WiredScore provides certification to qualify buildings as tech ready and able to fulfill renter’s digital requirements across both corporate and residential properties. The business works closely with landlords and developers to understand, benchmark, improve, promote and monitor the digital connectivity in their buildings and developments, ensuring renters can find properties that meet their needs. The WiredScore certification involves a full assessment process where WiredScore’s operations team identifies improvements to help futureproof buildings and reduce the need for costly refits. Additionally, once certified, WiredScore’s suite of reporting tools help keep buildings up to date with new technology and trends. Setting the global standard for in-building connectivity, WiredScore provides an independent verification to both occupied properties and those under development. By driving understanding of digital capabilities and improving development through optimizing design, WiredScore certification can help tenants make faster leasing decisions and differentiate buildings from the competition. According to a recent report with Moody’s, a WiredScore Certified building delivers increased performance across all majors indicators, including a 3.8% lower vacancy and higher rents averaging $6.50 per square foot in North American office buildings that are WiredScore-certified compared with similar profile non-certified buildings. The report also found a 1.5 to 2.7% rental premium increase for WiredScore-certified office buildings in New York between January and September 2022, demonstrating that WiredScore certification makes buildings more resilient to tougher market conditions. Opportunity As part of expansion across India, we’re looking for a Business Development resource to support our existing India business. This role is based in Mumbai with travel across India & APAC regularly. If you’re a scrappy entrepreneur at heart with business development and relationship building skills, a strong work ethic, and you enjoy the challenge of closing a deal and building a successful business, we would like to meet you. The position is a unique opportunity to: Join a high-growth real estate tech start-up that’s solving problems for both landlords and tenants in an area that is fundamental to all businesses today - technology. Contribute materially to the success of the businesses’ geographical expansion, driving the growth and expansion in India, alongside a group of talented team members. Form relationships with senior decision makers at the top commercial real estate firms in the world. Primary Responsibilities: Lead/ Support end- to-end business development and sales for the Indian market, from initial prospecting by account, through to closing deals. This includes but is not limited to: identifying prospects and successfully setting up 10+ meetings a week meeting with multiple stakeholders in each client account, incl. high-level decision makers effectively conducting discovery to qualify deals, understanding a prospects ' challenges, ideal end state, and opportunities for WiredScore to support effectively communicating WiredScore value proposition ultimately closing deals to grow adoption of the product. Build relationships with existing and new advocates and partner organisations in the market, by establishing and empowering our network of Accredited Professionals to generate leads and scale our capacity to certify buildings across the region Grow awareness of and advocacy for WiredScore by developing strategic relationships with real estate firms, brokerage agencies, industry organisations, city government, etc. Represent WiredScore on panels and at industry events Design and help implement local marketing initiatives by working closely with WiredScore's Marketing team to drive demand for the product. Serve as an ongoing advisor for our clients to ensure the properties we work with are best positioned to serve the needs of today’s tenants Collaborating across the global WiredScore business and capitalising on existing relationships to tap into new markets as well as to ensure strategic initiatives are market ready and effectively executed. Key attributes we’re looking for in a candidate: The ideal candidate will have a minimum of 10+ years experience in a direct revenue-generating, with a track record of delivering results Experience working within the Indian real estate industry, including a strong network Experience working with industry associations (e.g. Corenet, GRI, ULI) and other relevant bodies (e.g. local government) to create awareness and evangelise the opportunity space. Executive presence - ability to communicate effectively to senior stakeholders and represent WireScore as the key presence in the market Knowledge of the key trends within the APAC property market with active curiosity to ensure awareness of market opportunities. Additionally, the best person for the role will be an independent go-getter who can point to a demonstrated history of successful prospecting and deal closing in a B2B capacity. This person is both action-oriented and a strategic thinker. They can creatively identify targets, craft the best means to reach those targets, and execute with the perfect mix of efficiency and hard work ethic to get deals over the line. Life at WiredScore If you want to know more about life at WiredScore, please follow this link. Diversity & Inclusion: WiredScore celebrates and supports diversity for the benefit of our employees, our business, and our community. We are proud to be an equal opportunity employer and a workplace which thrives on the diversity and inclusion of everyone in the team. We are eager to hear from a diverse range of candidates. If this opportunity is interesting as a permanent role with a degree of flexibility, please discuss this with us. Disabilities are not a barrier to employment at WiredScore.
Posted 10 hours ago
15.0 years
4 - 10 Lacs
Mumbai
On-site
Description To support our ambitious growth in APAC, we are seeking a Senior Finance Manager – India to lead and strengthen our finance operations in this rapidly expanding market. As a key member of the India Leadership Team, you will play a pivotal role in shaping financial strategy, ensuring compliance, and driving business insights that fuel sustainable growth. Reporting to the Finance Director for India and Japan, this role requires a hands-on leader who thrives in a fast-paced environment and is eager to make a significant impact. High performers in this position may be considered for an accelerated promotion to Finance Director – India based on demonstrated success. Role expectations Team Leadership & Development Build and mentor a high-performing finance team, fostering a culture of accountability, collaboration, and continuous improvement. Inspire and drive operational excellence while ensuring high morale across departments. Directly manage 3 direct reports (FPA Sr. Analyst, AR Sr. SV, Acct Mgr.) and oversee 7 indirect staff (6 AR collectors, 1 Accountant). Financial Management & Compliance Oversee timely and accurate financial closings (US GAAP & local statutory) for three legal entities: Commercial, R&D, and Clinical. Ensure compliance with Indian tax laws, managing statutory and tax reporting alongside external auditors and advisors. Lead internal and external audits, proactively identifying gaps and implementing robust financial controls. Drive efficiency by enhancing financial processes and optimizing working capital management, including AR collections and payment processing. Strategic Business Partnering & FP&A Lead budgeting, forecasting, and long-range financial planning, collaborating closely with the GM and leadership team. Partner with Sales, Marketing, Clinical, and Operations to deliver accurate financial insights and drive data-driven decision-making. Provide strategic financial analysis, identifying key business trends to support growth, investments, and cost optimization. Ensure the integrity of financial data and challenge assumptions to drive profitable expansion. Special Projects Support various business initiatives as assigned by management. What we're looking for Bachelor’s degree in Accounting or Finance; CPA required, MBA preferred. 15 years of progressive finance experience in India operations within a multinational corporation. Experience in Dental, Medical, or Retail industries is a plus. Proven leadership ability with a track record of building and developing finance teams. Strong business partnering & interpersonal skills; able to collaborate within a multidisciplinary team. Highly proactive, creative, and autonomous, with a strategic mindset and ability to drive impactful financial decisions. Resilient leadership, capable of thriving in a high-pressure, fast-paced environment. High Proficiency level in Excel & Power point About Align Technology Your growth and well-being: At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect: Health and well-being programs to keep you thriving in both body and mind. Employee-exclusive discounts on Invisalign products. Learning opportunities through online learning resources and support for your individual development plans. Inclusive, global workplace that fosters collaboration, recognition and belonging. Country and/or role specific details will be shared with you by your recruiter during the interview process. Discover Align: We are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day. Align’s core values of agility, customer, and accountability are more than words to work by, they are words we live by. The actions we take every day speak to who we are as a company and our focus on being truly impactful. We celebrate our differences, and the many ways we support one another— ultimately creating a more inclusive organization and world as we continue transforming smiles and changing lives. We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration. At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time. As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation. Eager to learn how we embrace our global differences and nurture employee well-being? Explore Align's culture here! Want to discover more about exocad and Cubicure ? Click on their names for additional information. Applicant Privacy Policy: Review our Applicant Privacy Policy for additional information. Equal Opportunity Statement: Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.
Posted 10 hours ago
3.0 years
6 - 9 Lacs
Pune
On-site
About VOIS In 2009, VOIS started operating in India and now has established global delivery centers in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VOIS India supports global markets and group functions of Vodafone and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more. About VOIS India VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, VOIS has evolved into a global, multi-functional organization, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone Job Description Role Title : Public Cloud DevOps Engineer Key Accountabilities and Decision Ownership Manage project-driven integration and day-to-day administration of cloud solutions. Develop prototypes, design, and build modules and solutions for Cloud Platforms in iterative agile cycles, maintaining and optimizing business outcomes. Conduct peer reviews and maintain coding standards. Drive Cloud solution automation and integration activities for Cloud Provider (AWS) and Tenant (Project) workloads. Build and deploy AWS cloud infrastructure using CloudFormation and Terraform scripts. Use Ansible and Python to perform routine tasks like user management and security hardening. Provide professional technical consultancy to migrate and transform existing on-premises applications to Public Cloud and support all Cloud-related programs and existing environments. Design and deploy direct connect network between AWS and datacenter. Train and develop AWS expertise within the organization. Proven troubleshooting skills to resolve issues related to cloud network, storage, and performance management. Core Competencies, Knowledge, and Experience Profound Cloud Technology, Network, Security, and Platform Expertise (AWS). Expertise in AWS cloud services like VPC, EC2, ECS, S3, EBS, Glacier, ELB, Elastic IPs, etc. Working experience with AWS Lambda services. Expertise in automation and workflow tools like CloudFormation templates, Ansible scripts, and Python scripts. Proficiency with DevOps Tools such as AWS CodePipeline, HashiCorp Stack (Packer, Terraform, etc.), Docker, Kubernetes. Work experience in AWS organization and multi-tenant accounts setup. Understanding of multiple programming and markup languages such as HTML, CSS, JavaScript, Java, Ruby, SQL, XML, JSON, YAML, and Python. Good documentation and communication skills. Degree in IT or a related field, with 3 years of experience in cloud computing or 5 years in enterprise IT. Technical and Professional Qualifications Required Qualifications Proficiency in ITIL, SOX, and security regulations: The candidate must demonstrate a thorough understanding of ITIL frameworks, SOX compliance, and security regulations. Three to five years of work experience: The candidate must have substantial experience in programming and/or systems analysis, particularly in applying agile frameworks. Experience with Web applications and Web hosting: The candidate should possess significant skills in developing and managing Web applications, alongside proficient Web hosting capabilities. Experience with DevOps in cloud environments: The candidate must be well-versed in DevOps concepts and practices within cloud environments. Managing highly business-critical environments: The candidate should have practical experience in overseeing environments that hold critical business importance. VOIS Equal Opportunity Employer Commitment India: VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics. As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion, Top 10 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2023. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do. By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills! Apply now, and we’ll be in touch!
Posted 10 hours ago
0 years
1 - 1 Lacs
Bhiwandi
On-site
SMT Operator with experience in soldering and surface mount technology. Proficient in operating SMT equipment, including pick-and-place machines and reflow ovens. Strong attention to detail and ability to work efficiently in a fast-paced manufacturing environment. Committed to producing high-quality products and meeting production targets. Key Responsibilities: Process Monitoring & Quality Control: Inspect components before and after placement to ensure quality and alignment. Identify and correct misplacements, soldering defects, or other production errors. Conduct first-piece and in-process inspections to ensure product compliance. Production Efficiency & Documentation: Ensure machines operate at optimal speed and efficiency without compromising quality. Maintain records of production output, defects, and material usage. Follow Standard Operating Procedures (SOPs) and safety guidelines. Collaboration & Continuous Improvement: Work closely with engineers, quality control teams, and production supervisors to improve processes. Suggest improvements in machine operation, component handling, and workflow. Assist in training new operators on pick-and-place machine operations. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Day shift Supplemental Pay: Overtime pay Yearly bonus Work Location: In person
Posted 10 hours ago
14.0 years
0 Lacs
Mumbai
Remote
Company Overview: DentistFind is a leading marketing technology company based in Canada, with 14 years of expertise in empowering dental practices across the globe. Our mission is to facilitate seamless and sustainable growth for dental practices through our innovative PracticeFuel platform, which leverages data-driven digital marketing strategies and cutting-edge technology solutions. By focusing on increasing patient acquisition and retention, DentistFind provides a stable and prestigious work environment that offers opportunities for growth and international exposure. Our comprehensive approach combines advanced technology with personalized consultation, equipping dental professionals with the tools and guidance necessary to achieve their goals. The intuitive platform delivers real-time notifications, actionable reports, and performance reviews, while our expert consultants offer tailored training and support. This focus on ease of use and collaboration allows dental practices to concentrate on delivering exceptional patient care, ensuring steady growth and success in the ever-evolving dental industry. Role Purpose: The Executive Assistant / Chief of Staff will serve as the CEO’s right hand, freeing the CEO from routine tasks and ensuring seamless execution of strategic initiatives. This role requires strong AI literacy, exceptional problem-solving abilities, and the capacity to independently triage and resolve issues using a consultant mindset. The EA will own key operational processes, draft high-stakes communications, and maintain continuous improvements across departments, enabling the CEO to focus on vision, sales, and growth. Key Responsibilities: Decision Triage & First‑Pass : Review inbound requests (email, Slack, project boards), solve standard issues (70–80%) independently, escalate only novel or critical items AI‑Driven Research & Reporting : Use ChatGPT and other AI tools to draft briefs, summarize data, and produce one‑page “What/Why/Outcome/Input” documents Calendar & Project Management : Block CEO’s time, protect focus hours, and coordinate cross‑department initiatives with status updates and action‑item tracking Process & SOP Management : Identify operational bottlenecks, propose process enhancements, document and train new SOPs system‑wide High‑Level Communications : Draft and proofread CEO communications, board meeting materials, investor updates, and client‑facing reports Stakeholder Liaison : Coordinate with Marketing, Sales, Client Success, Finance, and HR to ensure alignment and on‑time deliverables Risk & “Luck” Monitoring : Maintain a weekly runway and “luck vs. risk” dashboard, ensuring the CEO has early warnings of critical issues Key Performance Indicators (KPIs): Issue Resolution Rate : 80% of routine requests closed without CEO intervention SOP Completion : Document and publish at least 3 new process guides per month Calendar Utilization : Maintain 90% adherence to CEO’s weekly focus blocks Accuracy Score : Zero major errors in CEO‑facing communications (target 99% first‑pass accuracy) Project Timeliness : 100% on‑time project milestone delivery, tracked in Freedcamp Required Skills and Qualifications: Bachelor’s degree in Business, Communications, or a related field. 5+ years of experience as an Executive Assistant, Chief of Staff, or similar role supporting C-suite executives. Expert proficiency with AI tools such as ChatGPT and prompt engineering. Outstanding written and verbal communication skills, with experience drafting executive-level materials. Proven track record of independently triaging and resolving complex tasks. Strong organizational skills and proficiency with project management tools like Freedcamp, Asana, or Notion. Certifications in project management or related fields are highly desirable. Preferred Skills and Qualifications: Master of Business Administration (MBA) or equivalent advanced degree. Experience in a marketing or professional services environment. Familiarity with Google Ads, Meta Ads, and CRM platforms. Prior success in documenting SOPs and developing training materials. Experience working with remote teams and multicultural environments. Demonstrated ability to manage confidential information with integrity and discretion. Ideal Candidate: The ideal candidate is a proactive and strategic thinker who thrives in a fast-paced environment. They possess excellent analytical skills and have a knack for leveraging technology to streamline operations. Adaptability, integrity, and a commitment to continuous improvement are crucial. The candidate should be comfortable working independently and collaboratively, demonstrating leadership and initiative in all tasks. Additional Information: The Executive Assistant will report directly to the CEO, acting as an extension of the CEO’s decision-making capabilities. Alignment with the company’s core values and the ability to handle confidential information with integrity are non-negotiable. Company Culture & Values: Analytical Decision Making: Data-driven strategies guide our decisions. Speed & Agility: We prioritize efficiency and speed in execution. Strategic Focus: Long-term success through strategic actions. Continuous Improvement: Relentless pursuit of excellence and growth. Integrity & Transparency: Building trust through honesty and accountability. Challenge-Oriented: Embracing challenges as opportunities for innovation. What We Offer: Opportunity to work in a fast-paced, innovative environment. Ability to make a significant impact on the growth and success of dental practices. Professional development and growth opportunities. Collaborative and supportive remote work culture. Work Environment and Work Hours: Set-up: Full-time, Remote Schedule: Monday-Friday, for 7.5 working hours between 6am and 5pm Eastern Standard Time Zone (EST). Shift options: 6 AM-2 PM (1st shift), 9 AM-5 PM (2nd shift) The Team: The Executive Assistant will be part of a dynamic and diverse team spread across the globe, including regions like the Philippines, Nigeria, Pakistan, Indonesia, and India. As part of a remote-first organization, the team values open communication, collaboration, and a shared commitment to the company’s mission. You will work closely with the CEO and various department heads, playing a pivotal role in ensuring alignment and advancing strategic objectives. How to Apply: Interested candidates should submit their resume, cover letter, and any relevant portfolio pieces demonstrating their expertise and success stories. You are encouraged to apply directly through our official job board for a more streamlined application process. This ensures your application is reviewed promptly by our recruitment team. Click here to apply https://dentistfind.hrpartner.io/jobs and become a part of our team.
Posted 10 hours ago
0 years
2 Lacs
India
On-site
Mutual Fund Operations – Female Candidates Only Location: Dadar, Mumbai Company Overview: PROSPERi5 – a next-generation, multi-asset wealth platform catering to both individual investors and financial advisors. Our ecosystem offers a wide range of financial solutions including but not limited to Mutual Funds, AIFs, PMS, Multi-Asset Broking, Insurance, Loans, Fixed Income Instruments, and new-age investment products – all delivered through a seamless, paperless, and secure digital experience. Job Overview: As a Mutual Fund Operations professional, your responsibility will be to oversee the operational aspects of mutual funds, ensuring seamless execution and compliance with industry regulations. You will handle all key functions such as client onboarding, trade processing, reconciliations, compliance management, and client servicing. Your role is crucial in maintaining efficiency, accuracy, and regulatory adherence in mutual fund operations. Key Responsibilities: Client Onboarding: Facilitate end-to-end client onboarding, ensuring smooth account setup and documentation completion. Maintain accurate records of client onboarding processes for audit and compliance purposes. Trade Processing: Execute mutual fund trade orders accurately and within designated timelines. Monitor trade settlements and ensure timely completion. Identify and resolve trade discrepancies efficiently. Reconciliation: Perform daily, monthly, and quarterly reconciliations of transactions, positions, and cash balances. Investigate and resolve any discrepancies identified during reconciliations. Coordinate with internal teams and external parties for accurate reconciliation processes. Compliance Management: Stay updated with regulatory requirements and ensure adherence to industry standards such as Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations. Conduct periodic compliance audits and reviews to ensure regulatory compliance. Implement and maintain internal controls to mitigate compliance risks. Client Servicing: Assist clients with mutual fund transactions, account inquiries, and operational concerns. Address client queries professionally and in a timely manner. Build and maintain strong client relationships to enhance satisfaction and trust. Investment Operations Coordination: Facilitate coordination with AMCs, PMS providers, AIFs, Bonds, etc., for various investment operations and investor onboarding processes, ensuring compliance and operational alignment. Reporting and Documentation: Prepare and distribute reports related to mutual fund activities, including trade confirmations, NAV calculations, and performance reports. Maintain accurate documentation of transactions, processes, and compliance activities. Assist in regulatory filings and respond to regulatory inquiries as required. Process Improvement: Identify opportunities for process enhancements to improve operational efficiency. Collaborate with cross-functional teams to implement automation and workflow improvements. Stay updated on industry trends and best practices to enhance mutual fund operations. Qualifications and Skills: Bachelor’s degree in Finance, Business Administration, or a related field. Certifications such as CFA (Chartered Financial Analyst) or CFP (Certified Financial Planner) is a plus. Experience in mutual fund operations, fund accounting, or financial services is preferred. Strong knowledge of mutual fund regulations, including SEC guidelines. Excellent analytical skills with keen attention to detail and accuracy. Ability to work effectively in a fast-paced environment and manage multiple tasks. Problem-solving mindset with a proactive approach to issue resolution. Interested candidates can email their resume to laxmi.devi@midasfintechsolutions.com Job Type: Full-time Pay: From ₹20,000.00 per month Schedule: Day shift Application Question(s): Have you handled the end-to-end client onboarding process in your previous role? Work Location: In person
Posted 10 hours ago
0 years
6 - 9 Lacs
Pune
On-site
About VOIS In 2009, VOIS started operating in India and now has established global delivery centers in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VOIS India supports global markets and group functions of Vodafone and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more. About VOIS India VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, VOIS has evolved into a global, multi-functional organization, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone Job Description Job Title: Kubernetes Cloud DevOps Engineer Role Purpose The Leadership Hiring Recruiter is responsible for leading all leadership hiring activities in India/ Egypt/ Romania/ Hungary/UK. To develop, build, implement and operate 24x7 Public Cloud infrastructure services mainly into the GCP and technology solutions for internal Vodafone applications and customers. To design, plan and implement a growing set of public cloud platforms and solutions used to provide mission-critical infrastructure services to Vodafone internal customers. To constantly analyze, optimize, migrate and transform the global Vodafone legacy IT infrastructure environment into cloud ready & cloud native solutions and responsible for providing software-related operations support, including managing level two and level three incident and problem management. Roles and Responsibilities Manage project-driven integration and day-to-day administration of cloud solutions. Understand the Helm chart provided by the vendor or customer. Modify the Helm chart based on the requirement and the environment (Dev, test, and prod). Application deployment on Kubernetes using Helm Chart or Manifest files along with CD tools like ArgoCD and GOCD or Jenkins. Troubleshoot application deployment issues. Build Docker files, Container Images for frontend and backend applications. Solutioning on DevOps Domain. Core Competencies, Knowledge, and Experience Profound Cloud Technology, Network, Security, and Platform Expertise (AWS). Excellent working experience on DevOps Tools: Git, Terraform, EKS (Elastic Kubernetes Services). Excellent knowledge of Helm Chart, application deployment using Helm Chart and Manifest. Excellent knowledge of Docker, Docker files, Source to Image and Continuous Integration using CI tools. Good understanding of AWS cloud services like VPC, EC2, ECS, S3, EBS, Glacier, ELB, Elastic IPs. Must-Have Qualifications Adapt in ITIL, SOX and security regulations: Proficiency in ITIL (Information Technology Infrastructure Library), SOX (Sarbanes-Oxley Act) compliance, and various security regulations is essential. Three to five years of work experience: Demonstrated experience in programming and/or systems analysis with practical application of agile frameworks. Experience with Web applications and Web hosting: Proven skills in developing and hosting Web applications. DevOps in cloud environment: Familiarity with DevOps concepts in a cloud-based setting. Managing critical environments: Hands-on experience in managing environments that are highly critical to business operations. GCP Cloud Engineer / GCP Professional Cloud Architect certification: Preferred certification along with relevant experience. Telecommunications industry experience: Professional experience and knowledge in the Telecommunications sector is preferred. VOIS Equal Opportunity Employer Commitment India: VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics. As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion, Top 10 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2023. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do. By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills! Apply now, and we’ll be in touch!
Posted 10 hours ago
0 years
0 Lacs
Pune
On-site
Pune, India Development - Engineering - India / Mid-Senior Level / Onsite Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins. Why join Coupa? Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence. Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa. The Impact of a Sr. Manager, Software Engineering at Coupa: As the Sr Engineering Manager for advanced supplier collaboration, you will manage and lead a team that defines and builds products that enable seamless collaboration between our customers and suppliers to manage and reduce supply chain risks, ensuring on-time and on-quality delivery of planned goods/services. This is a new, challenging area of focus but obvious, rewarding, and ripe for a solid execution-minded engineer leader. You are an innovator with a strong bias for action and an unwavering commitment to making our customers successful. #LI-Hybrid #LI-VB1 Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. Please be advised that inquiries or resumes from recruiters will not be accepted. By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Posted 10 hours ago
8.0 - 12.0 years
4 - 6 Lacs
Neral
On-site
The Training Manager – Cum F&B Consultant is responsible for developing and implementing training programs across all departments with a strong focus on Food & Beverage operations. The role involves enhancing staff capabilities, improving service quality, ensuring SOP compliance, and supporting the F&B team in optimizing overall guest experience and revenue performance. Key Responsibilities:Training & Development: Conduct training needs analysis across departments, with a focus on F&B service and kitchen operations. Design and implement training modules including onboarding, customer service, hygiene standards, upselling, and leadership development. Monitor and evaluate training effectiveness through feedback, performance metrics, and audits. Maintain training records and prepare monthly reports on training activities and outcomes. F&B Operations Support: Advise on menu planning, pricing strategy, food costing, and inventory control. Train staff on F&B service standards, guest engagement, table etiquette, and complaint handling. Audit F&B departments regularly for SOP adherence, service quality, and hygiene compliance. Support the culinary and service teams in improving operational efficiency and guest satisfaction scores. Quality Assurance: Ensure implementation of brand and quality standards. Conduct regular mock drills, service audits, and role plays. Recommend corrective action plans for service shortfalls and staff performance gaps. Skills & Competencies: Strong knowledge of F&B operations including kitchen, service, bar, and banquet. Effective training and presentation skills. Excellent communication and interpersonal abilities. Leadership and team motivation skills. Problem-solving and analytical mindset. Qualifications & Experience: Degree/Diploma in Hotel Management or related field. 8–12 years of experience in F&B operations, with at least 3 years in a training/consultant role. Prior experience in luxury hotels/resorts or reputed hospitality chains preferred. Certified Trainer or experience with L&D tools is an added advantage. Job Type: Full-time Pay: ₹40,000.00 - ₹50,000.00 per month Benefits: Health insurance Work Location: In person
Posted 10 hours ago
20.0 years
5 - 8 Lacs
Mumbai
On-site
Thomson Reuters SurePrep is a leader in 1040/1041/990/BTR tax automation software and services. Our clients include CPA firms, wealth management firms, and other tax professionals. By emphasizing innovation, SurePrep provides the most comprehensive productivity tax solutions on the market. These include scan-and-populate with an optional OCR verification service, tax preparation outsourcing, advanced workpaper management software, and a mobile solution that eliminates the traditional tax organizer. About the Role In this opportunity as Vice President, Operations and Site Leader, you will be involved in: Strategic Planning: Develop and execute strategic plans to achieve organizational goals, aligning operational objectives with the overall business strategy. Monitor industry trends and competitor activities to identify opportunities for improvement and growth. Leader needs to drive the teams through clear metrics & achieve the organization goals. Operational Management: Oversee and optimize the day-to-day operations of the organization, ensuring smooth and efficient processes across all departments. Identify areas for operational enhancement, implement best practices, and establish performance metrics to monitor progress. Hands on experience in managing large operational teams. Design and implement performance management frameworks, policies, and procedures to ensure effective performance evaluation and feedback processes. This includes setting performance goals, defining performance criteria, and establishing performance measurement metrics. Team Leadership: Provide strong leadership and guidance to a geographically dispersed team, fostering a positive work culture, and ensuring alignment with the company's vision and objectives. Oversee the planning, execution, and delivery of global projects, ensuring adherence to timelines, budget, and quality standards. Provide strong leadership and guidance to department heads and operational teams, fostering a culture of collaboration, accountability, and continuous improvement. Develop and mentor team members, promoting professional growth and succession planning. Experience in managing large global teams. Manage and lead cross-functional teams located in the US and India. Provide clear direction, set performance goals, and ensure teams are working towards common objectives. Foster a collaborative and inclusive work environment. Process Improvement: Identify and implement process improvements to streamline operations, enhance productivity, and reduce costs. Implement effective performance measurement systems and key performance indicators (KPIs) to drive operational efficiency and quality. Collaborate with stakeholders to understand business requirements and identify areas where technology automation can bring significant improvements in efficiency, productivity, and cost savings. Implementing programs & initiatives in partnership with HR to enhance employee engagement, job satisfaction, and work-life balance, thereby increasing retention. Budgeting and Resource Allocation: Collaborate with finance and other departments to develop operational budgets, ensuring effective allocation of resources to support organizational objectives. Monitor budget performance and take corrective actions as necessary. Need to manage the P&L for the function & ensure of needed intervention. Quality Assurance: Develop and implement quality assurance programs and standards to ensure high-quality products, services, and customer experiences. Monitor and address customer feedback and complaints, taking proactive measures to continuously improve quality. Risk Management: Identify and mitigate operational risks by implementing robust risk management strategies and protocols. Ensure compliance with regulatory requirements and industry standards. Stakeholder Management: Collaborate with internal and external stakeholders, including senior management, department heads, clients, and partners, to align operational activities with business goals and maintain strong relationships. Work with the cross-function teams including TR labs & Automation COE leaders and teams to improve efficiency & productivity. Site Leader Responsibilities: As a site leader, you are responsible for leading and managing the operations of the site. This includes setting goals and objectives, developing strategies, and ensuring that the site functions efficiently and effectively. Actively seek opportunities for continuous improvement within the site. This involves identifying areas for enhancement, implementing process improvements, and fostering a culture of innovation. The site leader would need to work with all the other leaders across the site collaboratively and drive various initiatives including setting up for BRG’s, various councils, people engagement, driving OHI, partnering closely with Facilities, HR function to ensure that the complete site is engaged and is developed. Continuous Improvement: Foster a culture of continuous improvement by encouraging innovation, promoting efficiency initiatives, and implementing technology solutions to optimize operations. About You You are fit for the role of Vice President, Operations and Site Leader if you background includes Bachelor’s or master’s degree in business administration, operations management, or a related field. An MBA is preferred. Minimum of 20 years of experience and 15 years in Leadership roles. Candidates with Tax & Accounting background is preferred. Proven experience in a senior leadership role, with a focus on operations management. Excellent leadership and team management skills. Sound knowledge of operational best practices and process improvement methodologies (e.g., Lean Six Sigma). Strong business acumen and financial management skills. Assertive and clear style of communication. Strategic thinking, honesty, and ethics in business dealings. Unmatched budgeting, presentation, and interpersonal abilities. Excellent supervisory and conflict resolution skills. Willingness to embark on local and international travel, as needed. Ability to thrive in a fast-paced, dynamic environment. Demonstrated track record of driving operational excellence and achieving results. Hands on Leader who can drive volume, work in a fast-paced environment, effective people skills both locally and globally. Hire and monitor the duties of Department Heads to ensure their alignment with our strategic plans. Host regular meetings with executive staff to discuss plans and address concerns. Assess structures and procedures and tweaking these, where necessary, to ensure that objectives are met. Mediate disputes to promote amicable and co-operative relationships amongst staff. Represent our company at local and international gatherings. Supervisory responsibilities include: Recruits, interviews, hires, and trains management-level staff in the department. Oversees the daily workflow of the department. Provides constructive and timely performance evaluations. Handles discipline and termination of employees in accordance with company policy. Collaborates with executive leadership to develop and meet company goals while supplying expertise and guidance on operations projects and systems. Collaborates with other divisions and departments to carry out the organization's goals and objectives. Identifies, recommends, and implements new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials. Ensures that departmental decisions and project plans such as those for staffing, development, organization, material efficiency, hardware acquisitions, and facilities are in line with the organization's business plan and vision. Establishes, communicates, and implements operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution. Reviews and approves cost-control reports, cost estimates, and staffing requirements for projects. Establishes and administers the department's budget. Presents periodic performance reports and metrics to the Managing Director and other leadership. Maintains knowledge of emerging technologies and trends in operations management. Identifies training needs and ensures proper training is developed and provided. Performs other related duties as assigned. #LI-SS4 What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.
Posted 10 hours ago
15.0 years
0 Lacs
Pune
Remote
Job summary Entity: Customers & Products Job Family Group: Procurement & Supply Chain Management Group Job Description: About the role The Global Supply Chain Function is creating a Business Technology Centre (BTC) which has its main hub in Pune, India and a secondary hub in Kuala Lumpur, Malaysia that will service the Asian markets. This is an exciting opportunity to play a key role in a new global organisation that has a customer-centric and streamlined design at its core, and that seeks to fully integrate all geographies and the many internal functions that sit within Supply Chain. The global function is passionate about standardisation and digitalisation with the goal being the creation of a digitalised end-to-end supply ecosystem that empowers teams to make data-driven decisions and share and demonstrate consistent data seamlessly. The BTC will bring together Sales & Operations Planning activity and decision-making delivering greater agility, reducing duplication and enabling Global Supply Chain to respond to business and customer needs more quickly, and to improve crisis management responsiveness! The Sales & Operations Planning (S&OP) Team Leader will support the onboarding of a team of planners and provide day-to-day guidance to the team. They will be responsible for creating an open and supportive environment where people can learn and develop in their roles and chip in to the growth and success of the Business Technology Centre. Strong communication, decision-making and problem-solving skills are essential for this role. The team leader has responsibility for driving the S&OP process across different markets within the region, and ensures there is close alignment between Sales, Operations, Finance and the Supply Chain teams to optimize inventory levels, enhance service levels and drive overall business efficiency and strategic planning. The role holder must demonstrate excellent organisational and facilitative skills as they will be leading team members in monthly planning meetings and communicating with colleagues and leaders from across the business. They must be comfortable challenging the status quo and voicing a different perspective to leadership and offer alternative ideas. Central to this role is the ability to analyse business needs based on capacity and capability as well as being able to identify trends or issues quickly to drive problem solving and find data-driven solutions that enable the business to meet their forecasts and targets. This position requires experience with digital planning and forecasting tools (e.g. Kinaxis or Integrated Business Planning (IBP), together with good analytical skills and ideally some knowledge of Enterprise Resource Planning (ERP) systems (e.g. SAP ECC or /S/4). The role holder must be skilled at fostering collaborative working relationships across the global supply chain function, and cross-functionally with colleagues in Pune and other markets. What you will deliver (responsibilities) Team Leadership Demonstrable experience leading and developing teams; given this will be a new team experience in building and supporting teams as they grow would be highly valued. Experience in handling and measuring performance and conducting employee performance reviews Highly skilled at fostering open and supportive communication that meets the needs of all team members, and adept at creating inclusive and open work environments. Adept at providing guidance and support to individuals and understanding when there is a need to be more hands-on and involved. Skilled at providing feedback and ongoing coaching to their teams. Sales & Operations Planning Lead and facilitate the monthly S&OP process for the business, ensuring appropriate input, outputs and discussions happen on a regular cadence; which includes consensus discussions enable and drive actions and decisions for internal business planning within Demand, Supply and Management. Work closely with Sales & Marketing teams to ensure that promotions, and new product forecasts are included in the aggregate of demand. Facilitate monthly business review meetings and provide all vital materials and inputs to enable leadership to make informed decisions regarding resource allocation and plans to mitigate supply imbalances Collaborate closely with Supply Planning teams to prepare medium to long term Supply Projections including capacity plans, supplier risks, and other insights to drive and advise the Supply Review meeting and business discussions. Leverage planning tools to gather data for analysis and supervise key indicators to ensure alignment with financial planning and identify any gaps or discrepancies in the plans. Drive continuous improvement of best-in-class demand planning and S&OP processes, working closely with the Global Centre of Excellence (CoE) for implementation. Champion best practices and standardised processes for S&OP across the regions and share findings and insights to drive recommendations for change. Measure, control and improve S&OP planning accuracy using clearly defined and agreed performance metrics (e.g. forecast accuracy, forecasting biases or capacity constraints) to challenge assumptions and enable appropriate amendments to the next planning cycle. Provide performance reporting and dashboards to leadership to feed into annual strategic planning cycles. What you will need to be successful (experience, job requirements & qualifications) Education Bachelor’s degree in Supply chain management, Economics, Business Administration, or related field APICS certification Professional Experience Minimum of 15 years of proven experience including 5 years of leading the S&OP function, with an excellent understanding of the end-to-end planning cycle (preferably gained from working within a global business environment) from demand through to supply and inventory planning. The role holder must be an experienced user of digital planning tools (such as Kinaxis Maestro or IBP). Requirements Demonstrated ability to lead, empower and develop a team of planning professionals (ideally within a global environment) including performance management and fostering an open, inclusive and encouraging work environment. Prior line management experience is essential for this position. Experience in performance management, including setting objectives, providing feedback and conducting performance reviews. Ability to resolve conflicts, cultivate collaboration and build a positive working environment. Expertise in S&OP – preferably with experience leading the function in a global or international business. Highly organized individual who has strong facilitative skills. Good analytical and problem-solving skills with a clear ability to analyse complex data and identify trends. Excellent Communication and Interpersonal skills being able to communicate optimally with partners and colleagues at all levels, and to work efficiently with a diverse set of partners. Willingness to challenge the status quo and voice a different perspective or idea. Proficient in digital tools (ideally Kinaxis) and ideally some exposure to ERPs (SAP ECC, S4 Hana). Curious approach that is passionate about problem-solving and finding solutions using data and analytics to enable the business to grow. Good coaching and mentoring skills to enhance team members’ capabilities and support the growing team. Experience with recruiting and onboarding teams (desirable). You will work with The wider Supply Chain planning team, Regional Planning teams, S&OP managers and S&OE delivery leads across the function, teams and colleagues from across the business including Finance and Sales. Why join bp At bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Travel Requirement Negligible travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is not available for remote working Skills: Agility core practices, Analytical Thinking, Commercial Acumen, Communication, Cost Management, Creativity and Innovation, Decision Making, Digital fluency, Inventory Management, Negotiation planning and preparation, Resilience, Risk Management, Sourcing strategy, Supplier Performance Management, Supply Chain Development, Supply chain management, Sustainability awareness and action Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
Posted 10 hours ago
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The job market for efficiency roles in India is growing rapidly as companies strive to optimize their operations and improve productivity. Efficiency jobs encompass a wide range of positions, from process improvement specialists to supply chain analysts. Job seekers with a knack for streamlining processes and maximizing resources are highly sought after in various industries across the country.
Entry-level efficiency professionals can expect to earn around INR 3-5 lakhs per annum, while experienced individuals with specialized skills can command salaries ranging from INR 8-15 lakhs per annum.
In the field of efficiency, career progression typically follows a trajectory from Junior Analyst to Senior Analyst, then to Manager, and finally to Director or Head of Operations. Advancement often hinges on demonstrated results in optimizing processes and driving cost savings.
As you explore opportunities in efficiency roles in India, remember to showcase your problem-solving skills, analytical mindset, and ability to drive results. Prepare thoroughly for interviews by familiarizing yourself with common efficiency concepts and practices, and approach each opportunity with confidence and enthusiasm. Good luck on your job search journey!
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