Ecommerce Dispatch assistant

As an experienced and talented e-commerce executive, you will play a pivotal role in optimizing our online business operations and delivering exceptional customer service. Your primary responsibilities will include maintaining all sales touchpoints such as the website, online marketplaces, and aggregators. You will oversee online sales, manage stock inventories, and focus on enhancing the overall customer experience. Your responsibilities will include handling order processing, delivery challan, and invoicing. You will be responsible for ensuring that all packages are properly packaged and sealed before delivery. It will also be your duty to fulfill customer orders promptly and efficiently, as well as manage the inward and outward movement of goods for inventory management purposes. You will need to coordinate effectively with the sales and order processing team, receive customer requests for services through various channels, and coordinate with drivers to assign pickups and drop-offs. It is essential to ensure compliance with relevant laws and regulations governing shipping and logistics while maintaining accurate records of dispatch activities. To qualify for this role, you should possess a Bachelor's degree in logistics, supply chain management, or a related field. A minimum of 2 years of proven experience in e-commerce dispatch operations is required. Strong organizational skills, multitasking abilities, excellent communication, and interpersonal skills are essential. Familiarity with inventory management software and shipping platforms is preferred, along with problem-solving skills and the ability to work effectively within a team. Knowledge of relevant laws and regulations in the shipping and logistics industry is also necessary. This is a full-time position with a day shift schedule. The preferred education level is a Bachelor's degree, and the preferred experience includes 1 year in e-commerce, 2 years of total work experience, and 1 year of inventory management experience.,