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1.0 - 5.0 years
0 Lacs
hyderabad, telangana
On-site
As an experienced and talented e-commerce executive, you will play a pivotal role in optimizing our online business operations and ensuring exceptional customer service. Your responsibilities will include maintaining all sales touchpoints such as the website, online marketplaces, and aggregators. You will oversee online sales, manage stock inventories, and focus on enhancing the overall customer experience. Your duties will involve handling order processing, delivery challan, and invoicing. You will be responsible for ensuring that all packages are properly packaged and sealed, meeting customer order requirements promptly, and managing the movement of goods for inventory management. Coordination with the sales and order processing team, receiving customer service requests, and coordinating with drivers for pickups and drop-offs will also be part of your role. Moreover, you will need to ensure compliance with shipping and logistics regulations, maintain accurate records of dispatch activities, and shipping manifests. The qualifications and skills required for this position include a Bachelor's degree in logistics, supply chain management, or a related field, along with at least 2 years of proven experience in e-commerce dispatch operations. Strong organizational and multitasking abilities, excellent communication and interpersonal skills, familiarity with inventory management software and shipping platforms, problem-solving skills, and knowledge of relevant shipping and logistics laws and regulations are also necessary. This is a full-time position with a day shift schedule. A Bachelor's degree is preferred, and experience in e-commerce, inventory management, and total work experience of 2 years are preferred qualifications for this role.,
Posted 2 days ago
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