E-commerce Operations Executive

Designation – E-commerce Operations Executive

Location – 1st Floor, Tower-A, UNITECH CYBER PARK, Durga Colony, Sector 39, Gurugram, Haryana 122003

Days of working – 5 (Sat& Sun fixed off)

Role Overview:

We are looking for a detail-oriented and process-driven E-commerce Operations Executive to manage backend operations across marketplaces like Amazon, Flipkart, and others. The ideal candidate should have 2–3 years of experience in handling product listings, catalog management, inventory updates, and platform coordination, with a strong grasp of backend systems and e-commerce workflows.

Key Responsibilities:

Product Listing & Catalog Management-

• Create and manage product listings on Amazon, Flipkart, and other platforms.
• Execute both new and partial uploads using platform-specific templates (bulk sheets, flat files, etc.).
• Ensure accuracy in product titles, descriptions, feature bullets, images, and pricing.
• Set up product variations (parent-child) and maintain proper category mapping.

Backend Operations & Platform Handling

• Manage platform dashboards and seller panels for inventory, pricing, and stock updates.
• Conduct regular catalog audits to fix listing errors, suppressed SKUs, or data mismatches.
• Raise and manage Retail Contributions (RCs), Case IDs, and escalate platform issues when required.

Inventory & Content Coordination

• Monitor stock levels, pricing hygiene, and inventory movement across channels.
• Work with internal teams to gather content, images, and product data for listing readiness.
• Maintain master catalog sheets with real-time SKU/ASIN mapping and listing statuses.

Operational Oversight

• Oversee day-to-day marketplace operations, ensuring timely uploads, updates, and hygiene.
• Ensure all listings adhere to platform guidelines and are optimized for search and conversions.
• Collaborate with account managers and content/design teams to ensure smooth go-live execution.

Key Skills & Requirements:

• 2–3 years of hands-on experience in e-commerce backend operations.
• Strong knowledge of Amazon Seller Central, Flipkart Seller Hub, or equivalent platforms.
• Proficient in handling bulk upload templates, partial updates, inventory, and content files.
• Understanding of product variation setup, catalog structure, and platform taxonomy.
• Ability to troubleshoot upload errors, suppressed listings, and backend technical issues.
• Excel proficiency (VLOOKUP, Pivot Tables, Data Cleanup) is a must.
• Excellent attention to detail, task ownership, and ability to manage multiple accounts simultaneously.