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9.0 - 11.0 years
11 - 16 Lacs
Pune, Chennai, Bengaluru
Work from Office
Hexaware Technologies Title : Test Lead Performance Experience : 6 years and above Location : Pune, Bengaluru, Chennai and Coimbatore Role & responsibilities Good conceptual knowledge in Performance & Load Testing using Loadrunner, Jmeter or Neoload. Should have good knowledge on AppDynamics, Dynatrace, Splunk. Proficient in using API testing tools like postman, Rest API, SOAP. Good Knowledge in Analysis the Performance bottlenecks and Code Optimization. Good knowledge on the DB testing and Optimizations. Preferred candidate profile Any
Posted 2 weeks ago
15.0 - 19.0 years
40 - 65 Lacs
Pune
Work from Office
We are looking for SRE Expert(Architect) for Pune location, please refer the details below: Exp. Range:- 15 to 19 Years Location:- Pune Job Description: What does a successful Site Reliability Engineer (SRE) Expert do at Fiserv? The Site reliability engineer blends the principles of software engineering with the discipline of operations to create high-performing and reliable software systems. They are tasked with designing and implementing tools, processes, and systems to improve the reliability, scalability, and performance of large-scale applications and services. What will you do: Automation and reduce toils Create sustainable systems and services through automation. Automate operational mundane jobs, health checks, release and deployments. Measure and optimize system performance and innovate for continuous improvement Observability - Run the production environment by monitoring availability and taking a holistic view of system health. Use monitoring systems for alerting and dashboards Process reengineering – Mapping the business process / customer journey maps to find reliability gaps. Gather and analyze metrics from operating systems and applications to assist in performance tuning and fault finding. Development Operations partnership - Participate in system design consulting, platform management, and capacity planning. Documentation – Drive operations teams on documentation SOP’s, Configurations and infrastructure maps, knowledge articles, known errors resolution, etc Chaos engineering and Testing – Design Chaos engineering plans and test all applications components and Infrastructure. Document the plans to address the gaps KPI’s and Error budget – Measure the availability and downtime along with error budgets and develop strategies to maximize availability. What you will need to have: Bachelor’s degree in computer science or related technical field and/or 7+ years of relevant work experience 14+ years of relevant work experience in Site reliability engineering (SRE) in Fintech / product organization. 10+ years of experience in automation of toils working with Python or Java, Ansible, Powershell , etc 10+ years of experience in Observability and monitoring tools working with Dynatrace, Splunk, Moogsoft, Grafana, etc Experience in managing CI/CD pipelines and automation (GITLAB, Harness, Nexus, Terraform, SonarQube, etc) Experience in SDLC including associated deployment methodologies, Onboarding, QA processes, and performance tuning efforts and Source Code Management with GitLab/Github. Strong problem-solving skills and critical thinking to analyze root causes, implement solutions, and prevent future disruptions proactively. Effective communication is also the key for SREs to collaborate with cross-functional teams, share knowledge, and address incidents promptly. Experience interacting with customers to analyze, validate, specify, verify, document and manage solution requirements.
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
chennai, tamil nadu
On-site
About Client Our client is a global technology consulting and digital solutions company that enables enterprises to reimagine business models and accelerate innovation through digital technologies. Powered by more than 84,000 entrepreneurial professionals across more than 30 countries, it caters to over 700 clients with its extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes Job Role: Performance tester Experience: 5 to 9 years Work Mode: Work from office Employment Type: Full Time CTC: 2000000 LPA Location: Chennai Notice period: Immediate to 30 days Job Description 9 years of experience in Performance Testing and Engineering Domain Have handson experience in Performance Bottleneck Analysis Infrastructure Application and System level Solid experience in providing Performance Tuning Recommendations Experience in creating performance test strategy design planning work load modelling and elicitation of nonfunctional requirements for testing Handon experience in at least one of the Load testing tools Load Runner Primary Jmeter VSTS SOASTA etc Hands on experience in profiling and performance monitoring Handson experience in using analytic tools like Omniture google analytics and monitoring tools like Dynatrace Appdynamic Tivoli Sitescope etc Handson experience in at least one Object Oriented Programming Language Java C etc would be an added benefit Prior Customer Facing Experience is a must Experience in Mobile App DevelopmentMobile Performance Testing would be an added benefit Be able to recommend test methodologies approach strategic direction for testing and improving applications performance Insurance domain performance testing experience is a plus Soft Skills Excellent analytical and problem solving skills Excellent verbal and written communication skills Successful teamwork experience and demonstrated leadership abilities are required Proven ability to transfer knowledge and stay aware of current trends and technical advancements Ability to articulate and present different pointsofviews on various technologies,
Posted 2 weeks ago
1.0 - 3.0 years
3 - 6 Lacs
Hyderabad
Work from Office
Objective Monitor the availability of the operational IT applications,infrastructure, platforms, and devices, as well as the automated workloadprocesses (batch) in order to prevent downtime and/or to guarantee thecontinuity of business-critical batch processes, in accordance with thepredefined SLEs. Key Responsibilities Monitor, handle and solve IT events/Incidents: Monitor IT Events and carry out the controlactions associated with each event. Take action to solve IT incidents based oninstructions, agreements and/or documented solutions, or escalate IT incidents. Register IT incidents and (research) actionsalready taken; actively monitor SLEs. Continuous batch processes Proactively monitor the workload automationenvironment (batch) and take the appropriate action(s) in case of detectedproblems and/or delays. Realize IT service requests Carry out specifically assigned ICT service requestson demand and in accordance with instructions in the context of IT infrastructure and workload automation. Realize IT changes Carry out IT changes in case of "Move toProduction", within the specified "change window" and inaccordance with instructions and procedures. Developed craftsmanship Invest in the personal and technicaldevelopment, keeping knowledge up to date by following training and coaching. KeyActivities: Main focus is to monitor the IT Infrastructureof Colruyt Group (24x7x365) using the tools OMI, BMC Control-M, Dynatrace,Tivoli etc. and trigger relevant actions. Handle IT Infra events (Basic) based on theirpriority and trigger relevant actions by following the instruction text/KB's. Handle Batch events (Basic) and batch cancels(e.g. rerun, force ok, put on hold etc.) as requested by the end users. Handle incidents (Create/modify/escalate/close)as relevant. Perform the SYST Batch Ombuds tasksIndependently after 1 month of hands-on experience. Perform Operational tasks (as Ombuds) of Prodenvironment under guidance. Execute Standard(Basic) changes independently byfollowing the procedure/KB's after 1 month of hands-on experience. Identify and involve relevant stakeholders incase of events arising out of (un)planned interventions (e.g. IT changes,outages etc.) ' Flag/request to create a KB as and whennecessary. Prepare and send a daily Operations Report/Worktransfer template with clear, relevant information along with the actionstriggered. Ensure that the Batch Planning AJF (Active JobFile) is as UpToDate during the shift handover process. Ensure the deliverables meet expected Quality,Efficiency and Effectiveness (QEE). Requirements Skillsrequired Technical Good understanding of ITIL V4 Fundamentals Fundamental awareness of tools like MF OMI, BMC Control-M, Dynatrace, Tivoli., etc. Basics of Windows, Linux Mainframe operating systems Good foundation of networking concepts Behavioral Flexible to work in 24x7 shifts which also includesNight and Weekend-shifts Very good communication coordinationskills Very good team player Very good analytical thinking and problem-solvingabilities Self-driven, committed, process Oriented andable to handle challenging situations Qualifications : B.Tech CSE/ECE (Pass-out of 2023 or 2024)
Posted 2 weeks ago
5.0 - 8.0 years
7 - 11 Lacs
Bengaluru
Work from Office
About The Role Skill required: IX Intelligent Asset Management Operations - Asset Data Management Designation: Asset Performance Mgmt Senior Analyst Qualifications: Bachelors of Information Technology Years of Experience: 5 to 8 years Language - Ability: English(International) - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Industry X operations enables end-to-end operations integration through data & digital twin to operate client core processes and client product centric operations. Moving to an intelligent operating model powered by data, digital technologies and talent unlocked value at the seams Define and deliver asset data management solutions, to capture, validate and improve plant, equipment, bill of material and maintenance plan data and install base management. What are we looking for Asset ManagementAsset Performance Management (APM)Asset Portfolio AnalysisData Analytics Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Bachelors of Information Technology
Posted 2 weeks ago
7.0 - 12.0 years
5 - 10 Lacs
Bengaluru
Work from Office
About The Role Project Role : DevOps Engineer Project Role Description : Responsible for building and setting up new development tools and infrastructure utilizing knowledge in continuous integration, delivery, and deployment (CI/CD), Cloud technologies, Container Orchestration and Security. Build and test end-to-end CI/CD pipelines, ensuring that systems are safe against security threats. Must have skills : Docker Kubernetes Architecture and Design Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a DevOps Engineer, you will be responsible for building and setting up new development tools and infrastructure utilizing knowledge in continuous integration, delivery, and deployment (CI/CD), Cloud technologies, Container Orchestration and Security. You will build and test end-to-end CI/CD pipelines, ensuring that systems are safe against security threats. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Implement and maintain CI/CD pipelines.- Ensure system security against threats.- Automate deployment processes. Professional & Technical Skills: Strong experience with infrastructure as code (IaC) tools like Terraform in an enterprise Git environment.Hands-on experience with cloud platforms such as Azure, GCP, or AWS.Proficiency in configuration management tools like Chef and/or Ansible.Experience with CI/CD tools such as Jenkins, GitLab CI, or similar.Solid understanding of networking, security, and systems administration in cloud environments.Strong scripting skills in Bash, Python, or similar languages.Excellent communication and collaboration skills, with the ability to work in a team-oriented environment.Familiarity with observability tools like Prometheus, Dynatrace, Zabbix, Splunk, ELK, etc. Additional Information:- The candidate should have a minimum of 7.5 years of experience in Docker Kubernetes Architecture and Design.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
5.0 - 10.0 years
0 - 0 Lacs
Bengaluru
Work from Office
Job Purpose We are seeking an Observability Architect to join our team and be responsible for the design, implementation, and maintenance of our company's observability practices and tools. The Observability Architect will work closely with the Lead Engineers, Managers and Architects of other departments to gather requirements and provide solutions for ensuring our systems' reliability, availability, and performance. They will also implement monitoring, logging, and alerting strategies and be responsible for monitoring and optimizing system performance. This role will require hands on experience and skills. Role & responsibilities Design, implement, and maintain observability practices and tools Work closely with Lead Observability Engineers and Architects/engineers of Other departments to gather requirements and provide solutions Implement monitoring, logging, and alerting strategies Develop and implement dashboards, alerts, and metrics to track system health and performance Monitor and optimize system performance Identify and resolve system-related issues Keep up-to-date with new technologies and industry trends Skills: Strong knowledge of monitoring and logging tools such as Prometheus, Grafana, and Elasticsearch Experience with APM tools like Dynatrace, New Relic, Data Dog, Splunk Experience with Cloud monitoring service like AWS CloudWatch, Azure Monitor, GCP StackDriver Strong understanding of distributed systems and containerization technologies such as Kubernetes, and Cloud GCP/AWS Strong problem-solving and analytical skills Excellent communication and teamwork abilities Be able to mentor and build a team of engineers who will be specialized in observability engineering
Posted 2 weeks ago
15.0 - 20.0 years
20 - 25 Lacs
Mumbai
Work from Office
Current position is under ISPL CIB IT Architecture team to work with the Technical Architecture team, to perform technical assessment of CIB applications and ensure application teams adhere to CIB Technology standards. The role is pretty hands on role to design, build & enhance enterprise applications & assist teams at ISPL to provide technical solutions. Direct Responsibilities Validate technical architecture of CIB applications as a part of the ITSVC & Innovation pipeline process Ensure application teams adhere to CIB Technology standards while designing & building their solutions Contribute/review the technical design and/or specifications Responsible for managing & reporting technical risks Participate in Global architecture initiatives and finding ways to roll out to the ISPL teams Involve into studies of specific technologies or families of technologies & present synthesis documents to senior management Contributing Responsibilities Contribute towards innovation; suggest new technical practices for efficiency improvement Contribute towards recruitment efforts for the team Technical & Behavioral Competencies Mandatory Skills: Proficient in defining architecture solutions for complex enterprise applications Strong knowledge about design patterns, integration patterns Good experience in technical analysis of n-tier applications with multiple integrations using object oriented, APIs & Microservices approaches Strong knowledge in Core Java, J2EE, Spring framework, Spring Boot, Hibernate/JPA Strong knowledge in RDBMS / SQL with Oracle or SQL server or Postgres Very good understanding of principle behind various DevSecOps practices and working experience of industry standard tools Troubleshooting & Performance tuning using any profiling tools e.g. Dynatrace, JProfiler etc. Significant development experience in building complex enterprise level applications Excellent communication and co-ordination skills Ability & willingness to learn & work on diverse technologies (languages, frameworks, and tools) Inclination to constantly keep up to date on new technologies and frameworks Self-motivated with good inter-personal and organization skills Nice to have Skills: Good knowledge on front-end technologies preferably Angular. Good knowledge on containerization & orchestration tools Exposure to financial domain Knowledge on Software methodology practice Agile Methodology & SCRUM practices Specific Qualifications (if required) Skills Referential Behavioural Skills : (Please select up to 4 skills) Decision Making Attention to detail / rigor Critical thinking Communication skills - oral & written Transversal Skills: Analytical Ability Ability to develop and leverage networks Ability to anticipate business / strategic evolution Ability to inspire others & generate people's commitment Ability to develop others & improve their skills Education Level: Bachelor Degree or equivalent Experience Level At least 15 years
Posted 2 weeks ago
3.0 - 8.0 years
5 - 9 Lacs
Nagpur
Work from Office
About The Role Project Role : Performance Engineer Project Role Description : Diagnose issues that an in-house performance testing team has been unable to. There are five aspects to Performance Engineering:software development lifecycle and architecture, performance testing and validation, capacity planning, application performance management and problem detection and resolution. Must have skills : Dynatrace APM Good to have skills : DevOps, Appdynamics APM, splunk, datadogMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Performance Engineer, you will diagnose issues that an in-house performance testing team has been unable to. Your role involves addressing five key aspects of Performance Engineering:software development lifecycle and architecture, performance testing and validation, capacity planning, application performance management, and problem detection and resolution. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Implement performance testing strategies.- Analyze and interpret performance test results.- Develop and execute performance test scripts.- Collaborate with cross-functional teams to optimize application performance.- Identify and troubleshoot performance bottlenecks. Professional & Technical Skills: - Must To Have Skills: Proficiency in Dynatrace APM.- Good To Have Skills: Experience with DevOps, Appdynamics APM.- Strong understanding of performance testing methodologies.- Knowledge of capacity planning and application performance management.- Experience in problem detection and resolution. Additional Information:- The candidate should have a minimum of 3 years of experience in Dynatrace APM.- This position is based at our Nagpur office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
5.0 - 10.0 years
6 - 10 Lacs
Bengaluru
Work from Office
The engineer/developer is working closely with his team members and business teams to develop features according to a requirement. He must also ensure that developments are aligned with best practices and monitor what has been promoted on higher environments. Production or tests environments supports activities are also part of the position (job monitoring, issues solving, ) Responsibilities Direct Responsibilities - Participate to all the Agile ceremonies of the squad (Dailys, Sprint plannings, backlog refinements, reviews, etc) - Communicate ASAP on the blocking points - Estimate, design and build technical solution for business needs & requirements according to the Jira requirements (Change, bug fixing, ). - Do the unit tests of the code developed to deliver the code for user acceptance test - Design technical solution for business needs & requirements - Maintain a clean code or a robust infrastructure (depending on developer / OPs expertise) - Raise technical improvements and impediments Contributing Responsibilities - Accountable to deliver the amount of jira tickets assigned to him/her during a sprint - Accountable to do the daily support/monitoring - Accountable to contribute to the Engineer Chapter events and Tribe community (Guild with the Engineer Techlead) - Accountable on the platform behavior ensure platform is up and running (stability) with the tech lead and other members of the guild Technical & Behavioral Competencies Be autonomous on his asset (Senior to expert level) and motivated on the daily tasks. Be an active member of the squad (often multi-technologies). Be proactive by raising alerts when its flagged, try to understand the global context and suggest how to solve an issue (without focusing only on his subpart). it will also help to understand better the rest of the team (who will not necessarily work on the same tool) Be able to provide proofs that developments are matching to the requirement (tests cases) Have proper communication with the Business. (English language) Have some knowledge regarding deployment/versioning tools (Git, Jenkins, ) Have some knowledge on project tracking software (Jira, QC, ) Have some knowledge regarding monitoring tools (Centreon, Dynatrace, ) Have a strong background in SQL and be able to check some test cases on his own directly by launching some SQL requests on the different databases Provide his technical expertise to suggest optimization and technical enhancements Unix/Windows Specific Technical skills required for this role: Java (V8/V17) mainly backend Springboot (V2/V3)/Maven/Git/Jenkins Container (Docker/Kubernetes) Having some skills around Python and Kafka can be an advantage. Specific Qualifications (if required) Skills Referential Behavioural Skills : (Please select up to 4 skills) Attention to detail / rigor Adaptability Creativity & Innovation / Problem solving Ability to deliver / Results driven Transversal Skills: Analytical Ability Ability to develop and adapt a process Ability to anticipate business / strategic evolution Ability to understand, explain and support change Ability to develop others & improve their skills Education Level: Bachelor Degree or equivalent Experience Level At least 5 years Other/Specific Qualifications (if required) -
Posted 2 weeks ago
5.0 - 10.0 years
3 - 6 Lacs
Mumbai
Work from Office
Responsible for L2 support activities for an applications which are used for Global payment solution applications. This is an extended team which works along with the team located in Paris. Shift working to support application which is implemented globally. Shift timings 07:00AM-03:30PM/09:30AM - 06:00PM/01:30PM - 10:00 PM. Also required to provide on call support during weekends or weekdays on rotation basis. Flexibility to support the application on Mumbai Bank Holidays on rotation basis. Responsibilities Direct Responsibilities L2 Production support activity using Unix, SQL and Dynatrace. Understanding of Application architecture. Proactive monitoring using tools such as Dynatrace and Splunk Deployments of the application on Production environment. Daily health check reporting and Active Monitoring. Knowledge on monitoring tools such as Autosys will be an added advantage. Mandatory shell scripting Develop APS jobs on Ansible Tower Implementation of improvements to prevent incidents and maintain accurate documentation Effective problem and change management Automation of tasks and ongoing continuous improvement Contributing Responsibilities Responsible for Incident/Change/Problem Management. Responsible to drive meetings for Support related Activities. Technical & Behavioral Competencies Mandatory Skills: Linux - Certified Ansible Very good level required. Nice to have certification. Oracle, SQL Managing Java application Good to Have: Autosys/MQ Kubernetes Devops/Service now/Dynatrace Strong written and verbal communication skills Good Knowledge on Unix and Oracle, PL/SQL ITIL Process knowledge Ability to work in shifts and flexible hours on holidays and weekends in exigency situations Self-motivated, with strong ability to work both independently and with the team Strong Analytical skills Preferred to have ITIL Certification Prior Knowledge on Application Production Support Knowledge on Payment and Finance domain applications. Specific Qualifications (if required) Graduate in any discipline or Masters in Information Technology Overall 3 5 Years of IT experience of which 3 years minimum should be on Application Production Support in banking Domain Skills Referential Behavioural Skills : Ability to collaborate / Teamwork Ability to deliver / Results driven Creativity & Innovation / Problem solving Choose an item. Transversal Skills: Ability to understand, explain and support change Analytical Ability Ability to develop and adapt a process Ability to set up relevant performance indicators Ability to manage / facilitate a meeting, seminar, committee, training Education Level: Bachelor Degree or equivalent Experience Level At least 3 years Other/Specific Qualifications (if required) -
Posted 2 weeks ago
3.0 - 5.0 years
4 - 7 Lacs
Mumbai
Work from Office
Responsible for L2 support activities for an applications which are used for MyCredit Apps. This is an extended team which works along with the team located in Paris. Shift working to support application which is implemented globally. Shift timings 07:00AM-03:30PM/09:30AM - 06:00PM/01:30PM - 10:00 PM. Also required to provide on call support during weekends or weekdays on rotation basis. Flexibility to support the application on Mumbai Bank Holidays on rotation basis. Responsibilities Direct Responsibilities Upgrade of MSBI platform Interactions with Microsoft support Incident / problem management with ServiceNow Liveplay management Coordination with Infrastructure teams (System, DBA, Middleware etc) Monitoring management with Dynatrace Performance analysis Obsolescence / Security management (patching, upgrade) Documentation (Wiki, SharePoint) Contributing Responsibilities Responsible for Incident/Change/Problem Management. Responsible to drive meetings for Support related Activities. DevOps improvement Contribute to IT projects (ITSVC, Technical architecture, Build non-prod environments Technical & Behavioral Competencies Technical Skills n Reporting : MSBI (PowerBI, SSRS, SSIS, SQL, SSAS) n OS : Windows Server n DB : SQL Server n Scripting : PowerShell n Scheduling : Autosys (appreciated) n Monitoring : Dynatrace (appreciated) n Method : ITIL n Business Object (appreciated) Behavioral Competencies - Proactive - Autonomous - Communication - Service oriented Specific Qualifications (if required) Graduate in any discipline or Masters in Information Technology Overall 3-5 Years of IT experience of which 6months minimum should be on Application Production Support in banking Domain Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Organizational skills Creativity & Innovation / Problem solving Communication skills - oral & written Transversal Skills: Ability to understand, explain and support change Ability to develop and adapt a process Analytical Ability Ability to set up relevant performance indicators Ability to manage / facilitate a meeting, seminar, committee, training Education Level: Bachelor Degree or equivalent Experience Level At least 5 years Other/Specific Qualifications (if required) -
Posted 2 weeks ago
3.0 - 8.0 years
4 - 8 Lacs
Bengaluru
Work from Office
BNP Paribas is looking for dynamic and highly motivated individuals for the role of Application Production Support. The person will be responsible to provide level 1 and level 2 functional and technical support. The role will be challenging and will involve high level of commitment and pro-activeness to maintain the 24*7 availability of the applications while being leveraging on other sites in follow the sun model. Job profile at a glance, the role will mainly focus on the functional and technical support of in-scope applications including but not limited to monitoring, troubleshooting, resolving and communicating the production events. The event can be of various type and nature, ranging from simple application error or the infrastructure issue related to server crash. The main responsibility will be to resolve user queries and provide functional support while being leveraging on the systems technical architecture knowledge. Provide technical support by ensuring the smooth execution of batches, delivering the production change; manage Incidents and problem within the in-scope applications. The role also needs to ensure high availability of the application. Ensure that all relevant events and issues are recorded and resolved in timely manner. Responsibilities Direct Responsibilities Act as first line of contact for end users to register their queries and concerns and provide Level1 and Level2 functional and technical resolutions. Coordinate with Level3, Infra or ADM Teams as applicable for quicker resolution of issues/incidents whilst ensuring the timely communications to end users. Monitor batches with the help of provided tools and act proactively on failed batches while being ensuring that the preventive actions were implemented to avoid the future failures. Pro-actively monitor, manage and improve availability and performance of the production environments from presentation and application layers to middleware and databases with the help of provided tools. Create and maintain documentation about issue resolutions and process guidelines for easy resolution of future issues. Ensure logging all issues raised by user or intercepted by monitoring tool in the Banks ticket management system Service Now. Monitor recurrent incidents and perform problem management to ensure permanent fix with the help of IT partners. Coordinate with Infrastructure teams on events of patching & upgradation of servers to ensure the applications are stable & running after the infra work. Active participation in Disaster Recovery exercise to validate the resilience of production ecosystem for business. Explore opportunities of innovation and automation while in line with all policies Ensuring the timely delivery of change in staging and production ecosystem as per the agreed schedule. Handle access management for end users. Perform capacity management of in-scope applications by proactively monitoring the application behavior. Alerts Application Production and Development teams of any potential risks in the future Provide feedback and propose solutions to management on performance improvement and capacity. Customize production tools (monitoring, batch scheduling, backups, deployment tolls, automation) Adopt CIB Standard tools, industrialize monitoring, industrialize Release management whilst seeking reduction of dependency on manual interventions by support staff, e.g leveraging enterprise batch scheduling and enterprise monitoring tools Collaborate efficiently with Dev and release management team to automate release delivery respecting the DEVOPS best practices. Contributing Responsibilities Increasing productivity of team and company as a whole by striving for excellence. Motivating self and the team to take on new tasks. Challenge existing process for continuous improvements. Technical & Behavioral Competencies Technical Skills Must have Strong experience with Windows or Linux based infrastructure platforms Experience with Windows or Linux Server administration Ability to troubleshoot and solve main Linux issues, like identifying process blocking specific port, searching for a specific value in files, ... Strong experience with databases such as Oracle DB or Microsoft SQL Server or any other Database Ability to create detailed technical documents / videos for sharing knowledge Good to have (at least 3 from the below) Experience with IIS Administration / Weblogic /Webshpere administration Ability to troubleshoot IIS / .NET main issues Ability to create / maintain PowerShell scripts. Ability to create / maintain bash script. RHEL experience is an asset. Ability to troubleshoot performance issues Ability to monitor database performances, using monitoring tools or SQL queries Experience with Java application servers like IBM WebSphere or Apache Tomcat. Ability to configure a Java Application Server, notably:JVM settings,HTTP Connector configuration,Database Connection Pool,MQ Connection Pool Experience with Java/ .NET applications Ability to troubleshoot memory issues Perform Memory and Thread dump with Java monitoring tools (Dynatrace, Geneos) Ability to troubleshoot performance issues Investigate application slowness with proper monitoring tools (Dynatrace, Autosys, Geneos) Experience with a scripting languages such as Python, Groovy, Bash, PowerShell. Ability to write a small sample application to validate configuration / connectivity Ability to write / maintain deployments scripts written in Ansible (Python) and Jenkins Pipeline (Groovy) Ability to write / maintain scripts in Bash or PowerShell, to execute directly on Linux / Windows hosts Experience with ELK stack Ability to collect data and send them to Elastic search Ability to create reports and dashboards in Kibana Behavioral Skills Must have Ability to provide step-by-step functional and technical help, both written and verbal. Ability to diagnose and troubleshoot technical and functional issues. Strong skills on coordination, assignment, challenge the status quo and be proactive. Ability to Collaborate /Team Work in multi-location distributed environment. Experience in problem-solving and communication skills Ability to train / mentor juniors in the team. Transformational mindset with strong motivation for automations. Enthusiastic to work in challenging environment. Decision Making Client focused. Transversal Skills Ability to understand, explain and support change Analytical Ability Ability to develop others & improve their skills Ability to develop and leverage networks Specific Qualifications (if required) Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Decision Making Ability to deliver / Results driven Ability to share / pass on knowledge Transversal Skills: Ability to understand, explain and support change Ability to develop and adapt a process Analytical Ability Ability to set up relevant performance indicators Ability to develop others & improve their skills Education Level: Bachelor Degree or equivalent Experience Level At least 3 years
Posted 2 weeks ago
7.0 - 12.0 years
4 - 8 Lacs
Chennai
Work from Office
This is for a Lead Support Analyst role, reporting to the Application Support Manager within ISPL ALMT APS.The role includes ITIL Operations, Transition & Design activity, project management, managing ISPL team, strongly collaborating with the global team and the other Technology teams in ISPL. This is an excellent opportunity for a highly motivated and skilled candidate to join a very dynamic company and work in an exciting environment. APS team member would be working on standard banking softwares & in-house applications etc. The APS team member is responsible for providing production functional support, maintenance of key application platforms, deployment within the CIB ALMT APS domain. Responsibilities Direct Responsibilities Candidate must work as level 1/2 support analyst to bring technical and product issues to resolve. Responsible for monitoring production environment and act proactively to prevent performance issues or application crash. Responsible for resolving support issue by using his functional/ technical expertise and flexible enough to look for solutions that may be out of the box. Handling ITIL Methodologies like Change, Incident, Problem, and Service Management Monitoring night batch and ensuring reports are generated well and transferred to client by adhering the SLA defined. Monitor the recurrent incidents, perform problem management and escalate to the next level of support or development team when required Coordinate with Infrastructure teams on events of patching & up gradation of servers to ensure the applications are stable & running after the infra work Responsible for UAT/PROD deployment & validation, Analyzing/documenting problems, recommending solutions, & initiating corrective action Plan and implement application releases, load tests and configuration changes. Customize production tools (monitoring, batch scheduling, backups etc. Contributing Responsibilities Providing coaching and mentoring to junior colleagues, transferring skills and expertise as required. Participate to DRP activities Should have good experience knowledge on L1/L2 Functional Support Eager to learn Banking Domain Knowledge (Corporate & Investment) Technical & Behavioral Competencies Technical:- Must have technologies (Hands on experience) PRIMARY SKILLS BPM Tools None Databases Knowledge on Sybase IQ/Sybase ASE and SQL server UNIX Knowledge on Linux/Unix systems Knowledge on Windows Mounts/NFS ITIL Good Understanding of ITIL framework, especially on Incident, Request, Problem and Change management. Should have worked in ITIL process and best practices. Middleware Knowledge on Apache, Kubernetes, Kafka, MQ series, Consul, Signal Deployment Process Scripting Scripting (Ansible, Python, Shell, SQL ...) and development skills for administration. DEVOPS Tools Knowledge on Jenkins, Ansible Tower, bitbucket Scheduler & Monitoring Tools: Knowledge on Schedulers, Crontab, Autosys /DollarU Knowledge on Monitoring Tools such as Dynatrace, Prometheus, Grafana SECONDARY SKILLS Networking Network topologies, ability to identify Network issues. Database File Transfer/Security Knowledge on CFT, security authentication, certificate renewals Windows/Unix/Linux OS Knowledge on UNIX/ Linux /Windows Operating System andDOS Commands FUNCTIONAL KNOWLEDGE DOMAIN Excellent knowledge on various banking, and finance applications Excellent knowledge on various financial Products in FX, Derivatives Excellent knowledge on Securities domain Excellent knowledge on Payments Tools, Trade Settlement Excellent knowledge on accounting BEHAVIOURAL Proactive with good verbal and written communication skills Good analytical and problem-solving skills Ability to understand and interpret complex technical issues and identify solutions, quickly and efficiently. Ability to prioritize workloads and manage conflicting requests on time in a continually fast-moving environment. Enthusiastic to work in challenging environment Effective problem-solving abilities Ability to adapt to change Exhibits positive interpersonal and team skills Commitment to company quality standards including issue resolution timescales, quality improvement and commitment to resolving issues correctly. Aptitude for learning Specific Qualifications(if required) Skills Referential Behavioural Skills : (Please select up to 4 skills) Communication skills - oral & written Creativity & Innovation / Problem solving Attention to detail / rigor Ability to collaborate / Teamwork Transversal Skills: Analytical Ability Ability to develop and adapt a process Ability to develop others & improve their skills Choose an item. Choose an item. Education Level: Bachelor Degree or equivalent Experience Level At least 7 years -
Posted 2 weeks ago
15.0 - 20.0 years
9 - 14 Lacs
Mumbai
Work from Office
This position is for Site reliability Engineer within Client Engagement and Protection APS team. The primary purpose is to be accountable for all core engineering / transformation activities of ISPL Transversal CEP APS Responsibilities Direct Responsibilities Automate away toil using a combination of scripting, tooling, and process improvements Drive transformation strategies involving infrastructure hygiene / end of life Implementing new technologies or processes to improve efficiency and reduce costs eg:- CI/CD implementation Monitoring system performance and capacity levels to ensure high availability of applications with minimal downtime Investigating any service disruptions or other service issues to identify their causes Performing regular audits of computer systems to check for signs of degradation or malfunction Developing and implementing new methods of measuring service quality and customer satisfaction Conducting capacity planning to ensure that new technologies can be accommodated without impacting existing users Conducting post-mortem examinations of failed systems to identify and address root cause Drive various Automation, Monitoring & Tooling common purpose initiatives across CEP APS and other teams within CIB APS Accountable for generation, reporting and improvements of various Production KPIs, SLs and dashboards for APS teams Accountable for improvements in service and presentations for all governances and steering committees Accountable for maintenance and improvement of IT continuity plans (ICP) Contributing Responsibilities Technical & Behavioral Competencies Strong knowledge of DevOps methodology and toolsets Strong knowledge of Cloud based applications/services Strong knowledge of APM Tools i.e. Dynatrace / AppDynamics Strong Distributed Computing and Database technologies skillset Strong knowledge of Jenkin, Ansible, Python, Scripting etc. Good understanding of Log aggregators i.e. Splunk/ELK Good understanding of observability tools i.e. Grafana / Prometheus Ability to work with various APS, Development, Operations stakeholders, locally and globally Dynamic, proactive and teamwork oriented Independent, self-starter and fast learner Good communication and interpersonal skills Practical knowledge of change, incident & problem management tools Innovative and transformational mindset Flexible attitude Ability to perform under pressure Strong analytical skills Preferred to have ITIL Dockers/Kubernetes Prior knowledge on Site Reliability Engineering / Dev-Ops / Application Production Support / Development background Specific Qualifications (if required) Graduate in any discipline or Bachelor in Information Technology 15 of IT experience Skills Referential Behavioural Skills : Ability to collaborate / Teamwork Creativity & Innovation / Problem solving Ability to deliver / Results driven Communication skills - oral & written Transversal Skills: Ability to manage a project Ability to set up relevant performance indicators Ability to anticipate business / strategic evolution Ability to develop and adapt a process Analytical Ability Education Level: Bachelor Degree or equivalent Experience Level At least 15 years
Posted 2 weeks ago
3.0 - 8.0 years
6 - 10 Lacs
Chennai
Work from Office
Support for the technical IAM Infrastructure (Sailpoint): is a position to maintain and monitor the infrastructure, ensure that the applications are up and running and manage incidents and requests. Responsibilities Direct Responsibilities Infrastructure Maintenance Ensure the IAM infrastructure (SailPoint/ ETAC/ LDAP IDM) is available and functional with a daily Monitoring check Check and remediation: exploration errors, Authorization, Servers integration Provisioning check and remediation on servers to meet KPI expectations Infrastructure/ Application availability & monitoring Incident Management: First user contact: Support users in the resolution of incidents (ServiceNow/Email) Incident analysis and resolution Entry point for Expert escalation Contribution to continuous production optimization (curative and preventive) Service Requests management: Support people of end user queries (ServiceNow/Email) Strong hands-on experience on Web and Application servers Provide technical leadership and Propose improvements related to the support activity (job performance, service request, production incidents) Good knowledge on Incident/Change/Problem management process (ServiceNow). Have good knowledge on setting up monitoring of servers through Dynatrace tools Contributing Responsibilities Contribute to the knowledge transfer with Paris OPS teams Contribute to the definition of procedures and processes necessary for the team Help build team spirit and integrate into BNP Paribas culture Contribute to the regular activity reporting and KPI calculation Contribute to continuous improvement actions Contribute to the acquisition by ISPL team of new skills & knowledge to expand its scope Technical & Behavioral Competencies Knowledge of ITIL General IT infrastructure knowledge Strong infrastructure skills Cloud & OPEN (OS Linux RHEL, Windows Server, Middleware, etc.) Particular knowledge and experience with IAM tool: SAILPOINT/ Cyberark - Entreprise Password vault Good written and spoken English French speaking will be appreciated Measure and identify areas for improving Quality and overall Delivery Able to communicate efficiently Good Team Player Specific Qualifications (if required) Strong infrastructure skills Cloud & OPEN (OS Linux RHEL, Windows Server, Middleware, etc.) SailPoint expertise. LDAP IDM knowledge nice to have Strong interest in Incident Management with analytical and investigative skills Skills Referential Behavioural Skills : (Please select up to 4 skills) Adaptability Ability to collaborate / Teamwork Client focused Attention to detail / rigor Transversal Skills: Analytical Ability Ability to understand, explain and support change Ability to manage a project Ability to develop and adapt a process Ability to develop others & improve their skills Education Level: Master Degree or equivalent Experience Level At least 3 years
Posted 2 weeks ago
10.0 - 15.0 years
6 - 10 Lacs
Bengaluru
Work from Office
The principal objective of this position is to provide expert level support for the EMEA Region UNIX environment. Provide 1st, 2nd and 3rd line support ensuring full availability of the environment during production hours. The engineer will play an active role on all Safety & Trust initiatives as well as day-to-day support activities, administration and all projects associated with LINUX infrastructures and their associated applications. Expected to establish and maintain the organizations technical standards, policies, and procedures, collect, monitor, and analyze systems performance data and troubleshoot LINUX servers when applicable. Due to large number of assets to manage, being able to automate the BAU tasks is a key point. Vulnerability and obsolescence remediation, proactive improvements and action plan for incidents are part of the day to day of this position. Responsibilities Direct Responsibilities Provide 24/7/365 primary support of all RedHat Linux, Centos, Ubuntu & AIX servers. Proactively monitor all UNIX systems utilizing BNP Paribas standard tools. Designing and implementing solutions, using Git and Veritas Cluster & Volume manager Management of SAN and NAS at server side Administrating both volume managers, Veritas and LVM Maintaining and adapting the configuration of server software and system components lifecycle Management. Leverages Red Hat Ansible Automation Platform whenever and wherever possible (or other automation skills valuable like Puppet for developing and maintaining automation scripts) Maintaining and monitoring the infrastructure using different tools Tickets resolution through incidents, problems and different requests from the clients or other infrastructure teams Troubleshooting, co-ordination with third party suppliers and vendors as well as with the central IT department of the customer. Providing training about subject matters in scope to colleagues Advising the project team in areas such as capacity management. Contingency planning, environment planning, configuration management and other relevant tasks related to the role. Maintaining the relevant documents/manuals describing the system and its infrastructure. Escalating incidents internally or to 3rd party partners when required. Participating, on a punctual basis, on specific projects related to your specialty. Liaise with application developers to gather requirements, design, and deploy standard systems, which clearly differentiate between Production, DR, Test and Development. Identify operational and infrastructure risks within the environment and work with the application development team and Equity business to make corrections and mitigate risks. Ensure that all systems are backed up according to the business requirements and notify the data owners when there are failures. Ensure optimal resilience of deployed systems; and meet all disaster recovery requirements specified by the business. Maintain top-notch technical skills and business knowledge through proactive self-learning in addition to any formal instructor-led training provided by BNP Paribas. Contributing Responsibilities Degree in Information Systems 10+ years of experience in Linux/ UNIX environment within the financial services industry Expert knowledge of RedHat Enterprise 8.x, 9.x and solid footing in Centos and Ubuntu Expert Knowledge of UNIX kernel and network subsystem tuning and optimization desirable. Good knowledge of system performance and monitoring tools such as Dynatrace, sar, iostat, etc. Good programming skills with Perl, Awk, Sed, Shell script, Puppet, Ansible. Solid understanding of TCP/IP and basic networking ability to use and understand output of tcpdump/snoop Administration of Unix core services and applications such as NIS, NFS, Automount, DNS, DHCP, CIFS, SendMail, Apache, NTP, PTP, Sudo, Jumpstart/Kickstart, LDAP, SSH. Hands-on experience with technologies (Veritas Infoscale, OpenSVC, VMWare, KVM etc.) Comfortable performing system upgrades, installing layered products, and analyzing and troubleshooting complex production systems. Hands-on experience with various hardware including Dell and HP servers. Good knowledge of EMC SAN storage arrays and NetAPP Network Appliances Should be familiar with system administration regarding relational databases (Sybase, Oracle), Middleware (WebSphere MQ), and market data distribution (Reuters RMDS) a plus. Ability to interface with users at all levels of the organization and good end-user support skills. Must be well organized, responsible, a good project manager, have good verbal and written communication skills, and able to multitask in dynamic trading environment. Work as a member of a team, adhere to corporate standards and change management processes, and work to improve IT standards and policies. Proficient in English. Good interpersonal and communication skills. Technical & Behavioral Competencies Required Technical Knowledge/Skills : At least 10+ years of technical experience in as many of these operating systems (OS): Red Hat Enterprise Linux 8.x / 9.x & Ubuntu 18.x / 20.x & CentOS 7.x Red Hat Satellite Veritas Cluster (VCS) OpenSVC Veritas Volume Manager (VxVM) Ansible Devops methodologies Cloud experience Handles the product lifecycle of the Unix infrastructure to assure operational availability; designs and specifies changes for implementation. Candidate must be competent on how to install the OS on physical servers and virtual servers. Troubleshooting Knowledge on RHEL 8.x / 9.x Scripting Knowledge. Hardware and Networking Knowledge on Server Hardware Multiple Vendors, Remote Management Tools, Software & Hardware RAID, Technical understanding on network topologies & devices, Storage Devices Strong knowledge on governance, server build and administration of IT services in cloud-based environments. Patching through Satellite & Client-side yum configuration. Develop and maintain system documentation, including configuration guides, and standard operating procedures. Direct and be responsible for the implementation effort. Provide technical guidance and mentorship to team members. Assess demand for their service or technology area and develop plans to meet future capacity needs and makes recommendations to the manager. Aware of all critical changes to infrastructure and applications that could impact service delivery to their business customers. Able to work autonomously and as part of a team using strong analytical skills. Be service oriented, customer focused, positive, committed and have an enthusiastic can do attitude. Demonstrate a systematic and logical approach to problem-solving. Able to follow the banks standards, processes, and procedures. Escalating incidents internally or to 3rd party partners when required. ITIL 4 Foundation qualification. Requirements [only in bullet points, technical & leadership & soft skills, nice to haves etc. on the same place, no splits]. Example: English (mandatory) Expertise on high availability environments. Redhat/Ubuntu distribution Devops methodologies Cloud experience OpenSVC Veritas cluster (VCS) Eager to learn. Analytical mind-set Ability to work well under pressure, ability to work autonomous and in team environment. Good interpersonal and communication skills. Experience of delivering strategic priorities within strict timelines. Experience on production environment and support Specific Qualifications (if required) Red Hat Certified System Administrator (RHCSA) Red Hat Certified Engineer (Ansible 2.8) Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Communication skills - oral & written Client focused Ability to deliver / Results driven Transversal Skills: Ability to understand, explain and support change Ability to develop and adapt a process Ability to manage a project Analytical Ability Ability to develop others & improve their skills Education Level: Bachelor Degree or equivalent Experience Level At least 10 years Other/Specific Qualifications (if required) IPU (In Place Upgrade in RHEL) Participating in standby 7x24 (1 week per month). Evaluate emerging system technologies and align their benefits with the business strategy of BNPP. -
Posted 2 weeks ago
12.0 - 17.0 years
11 - 16 Lacs
Mumbai
Work from Office
The role of Technical Architect is to design, implement, and maintain a robust and scalable applications. This framework would require ensuring compliance with regulatory requirements while optimizing operational efficiency. Technical Architect would play a pivotal role in safeguarding BNPP Group against fraud, money laundering, and other financial crimes by leveraging advanced technologies and innovative solutions. This position is critical in driving technical vision, strategy of core banking team, thereby contributing to the overall risk management and integrity of the organization. Position will require to work in a globally distributed setup. Responsibilities Direct Responsibilities Lead the design of enterprise-level software solutions leveraging technology frameworks Collaborate with cross-functional teams to gather requirements and create architectural blueprints for complex systems Design and implement scalable, resilient, and secure distributed architectures which are cost-effective. Provide technical guidance and mentorship to development teams on best practices, design patterns, and coding standards. Contributing Responsibilities Perform architectural reviews, code reviews, and technology assessments to ensure adherence to BNPP CIB defined architectural principles and standards. Stay abreast of industry trends, emerging technologies, and best practices in architecture. Lead automation and guide teams to align with shift left and shift right strategy by encouraging a mindset for automation first and reduce recursive manual efforts Take ownership of technical feasibility studies, demos, proposal development and represent in ITSVC (architectural committee) Technical & Behavioral Competencies Strong knowledge in RDBMS / SQL with Oracle or SQL server or Postgres Troubleshooting & Performance tuning using any profiling tools e.g. Dynatrace, JProfiler etc. Hands-on experience with containerization and orchestration tools such as Docker, Kubernetes, and Helm. Experienced on building CI/CD pipelines, Bitbucket, Git, Jenkins, SonarQube, infrastructure as code (IaC), and serverless computing. Excellent communication and interpersonal skills, with the ability to articulate complex technical concepts to diverse audiences. Ability & willingness to learn & work on diverse technologies (languages, frameworks, and tools) Specific Qualifications (if required) Project Management skills in Core Banking systems Good hands on MS Office (Excel, PowerPoint, MS Projects) Handson experience in Project Management Tools (Clarity / JIRA / ServiceNow) Good to have exposure to Oracle, Autosys /Unix/Linux Certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, or Google Professional Cloud Architect. Skills Referential Behavioural Skills : Ability to collaborate / Teamwork Client focused Ability to deliver / Results driven Attention to detail / rigor Transversal Skills: Analytical Ability Ability to develop and adapt a process Ability to develop others & improve their skills Choose an item. Choose an item. Education Level: Bachelor Degree or equivalent Experience Level At least 12 years
Posted 2 weeks ago
5.0 - 10.0 years
6 - 10 Lacs
Mumbai
Work from Office
The ISPL RE APS team is being built to set-up a global Real Estate APS delivery of services in synergy with teams in France & other international sites of Real Estate APS. Leveraging BNP Paribas Paris teams expertise and ISPL IT skills, the goal is to enable applications flawless production. The mutualized APS team is meant to provide a set of added value technical services to Real Estate business lines, contributing to major IT transformations including infrastructure obsolescence management, infrastructure security updates, modernization of our tools & technologies, automation of our operations thus building a secure and stable production environment. The ITOps/Production Engineer for the RE APS team will be primarily responsible for technical upgrades, actions on applications infrastructure and some security-related actions, including security and obsolescence patching, server decommissioning, access requests management, etc. Resources will also be responsible for incident, problem & change management. This team will actively co-ordinate & lead together with France team on different transformation levers of Real Estate Production. To meet these challenges, the APS team will be using BNP Paribas procedures and processes defined by Paris teams or jointly defined with ISPL teams. A strong relationship is also to be built between the RE APS team and dedicated business lines teams. The teams scope will be expanded in the future beyond the first set of described activities depending on business applications needs and the overall BNP Paribas IT organisation. Responsibilities Direct Responsibilities Execute requested actions based on defined procedures and processes: o Ensure the quality of change/incident/problem tickets o Animate Change Approval Board o Communicate the planned changes and the results. o Coordinate and communicate on notable and major incidents. o Lead incident crisis meetings. o Ensure SLAs and processes are met o Report KPIs o Consolidate and animate the Steering Committees for all countries Contributing Responsibilities Ensure the audit and alignment of Production to the IT Group Governance and Target Operating Model by setting up and deploying controls to maintain a high level of quality of the production activities. Ensure the quality of KPIs Centralize Production KPIs and processes Manage Confluence and SharePoint of the Production. Following and managing IG recommendations Managing and ensuring that the production operational activities are documented and referrenced to the group Procedure Technical & Behavioral Competencies Strong Knowledge of ITIL Strong knowledge IT infrastructure Familiarity with Monitoring tool like Dynatrace Familiarity with database technology is required: Oracle and SQL Server Good written and spoken English. Measure and identify areas for improving Quality and overall Delivery. Able to communicate efficiently and effectively. Good Team Player Specific Qualifications (if required) Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Ability to deliver / Results driven Communication skills - oral & written Creativity & Innovation / Problem solving Transversal Skills: Choose an item. Analytical Ability Ability to develop and adapt a process Ability to understand, explain and support change Ability to manage / facilitate a meeting, seminar, committee, training Education Level: Bachelor Degree or equivalent Experience Level At least 5 years
Posted 2 weeks ago
8.0 - 13.0 years
11 - 15 Lacs
Mumbai
Work from Office
We are seeking an experienced Application Production Support having experience in platform support to join our team focused on production infrastructure management. The ideal candidate will have strong skills in automation, monitoring, troubleshooting, and incident management across a variety of tools and platforms. This position is ideal for an engineer who enjoys working in a dynamic, fast-paced environment and has a passion for production support, infrastructure optimization, automation and inclination towards problem solving Responsibilities Direct Responsibilities Automation & Scripting: Drive automation initiatives using Ansible/Shell scripting, and/or Python to optimize operational workflows, deployments, and system configuration. Middleware & Application Debugging: Monitor, debug, and maintain platform i.e. IIS / Apache to ensure stable application operations and uptime. Support production migrations to cloud/ virtual machines to enhance system performance and reliability. Production Support & Incident Management: Manage and resolve incidents on IIS / Apache, and database components, focusing on areas such as long-running queries and server performance. Perform root cause analysis (RCA) and implement corrective actions to prevent future occurrences. Handle MQ troubleshooting and performance issue/failures. Lead deployments and manage certificate renewals, ensuring seamless deployments and minimizing downtime. Monitoring & Alerting: Set up and manage Dynatrace alerts, analyze performance during incidents, create and maintain dashboards to provide real-time insights. Exposure building custom dashboards in Grafana for production system visibility. Capacity Planning: Analyze current and projected application capacity to ensure adequate resources are provisioned. Plan for capacity upgrades and scaling strategies to meet future demand. Log Management & Analysis: Exposure to ELK/OpenSearch for log analysis, dashboarding and troubleshooting, enabling faster root cause identification and resolution. File Transfer as a Service: Manage and support secure, reliable file transfer solutions across production systems. Documentation & Process Management: Skilled in documenting processes, incident reports, and application configurations for reference and compliance. Strong attention to detail to maintain accurate and up-to-date KeDB. Exposure to Cloud & Containerization Knowledge: Provide high-level support and guidance on cloud architecture, Kubernetes, and containerized environments, enhancing system scalability and modernization. Exposure to DevOps & CI/CD Knowledge: Familiarity with DevOps practices and tools (e.g., Jenkins) for automated deployments and configuration management. Understanding of CI/CD pipelines and version control to manage application releases and updates. Technical & Behavioral Competencies Required Skills and Qualifications: Proven experience in Application Production Support / Platform Management. Strong knowledge of monitoring / Log aggregation tools, including Dynatrace, Geneos, Grafana and the ELK stack. Hands-on experience with automation using Ansible / Shell scripting /Power Shell/and Python. Proficiency in managing incidents and performing root cause analysis on IIS / Apache, and database environments. Familiarity with Jenkins for continuous integration and deployment, as well as certificate management and renewal processes. Exposure to SQL skills for data extraction, debugging, and performance tuning. Exposure of cloud architectures, Kubernetes, and containerized infrastructure. Preferred to have ITIL Dockers/Kubernetes Prior knowledge on Application Production Support / Platform / Development background Skills Referential Behavioural Skills : Ability to deliver / Results driven Communication skills - oral & written Creativity & Innovation / Problem solving Personal Impact / Ability to influence Transversal Skills: Ability to develop and adapt a process Ability to anticipate business / strategic evolution Ability to manage / facilitate a meeting, seminar, committee, training Ability to understand, explain and support change Ability to develop others & improve their skills
Posted 2 weeks ago
3.0 - 8.0 years
1 - 5 Lacs
Chennai
Work from Office
Provide a brief description of the overall purpose of the position, why this position exists and how it will contribute in achieving the teams goal. Within BNP Paribas, FRB are responsible for activities at the Group level. FRB OPS is part of BNP Paribas Group IT and is responsible for supporting the IT production environments and activities for the FRB. FRB OPS activities are critical and highly visible. Around 250 applications and 4000 servers are under FRB OPS responsibility. FRB OPS has a roadmap to ensure production security & stability, reduce time-to-market by using the most advanced technologies and integrate functional application support to provide full applications production & support services. Therefore, FRB OPS is hiring experienced IT professionals who are open minded, willing to learn and to be part of the transformation roadmap. Responsibilities Direct Responsibilitie Incident management Analysis, communication, coordination, correction, PIRs Problem creation and follow-up Change management Review and validation Technical implementation Coordination and communication Monitor and supervise application and infrastructure components Obsolescence and vulnerability management Capacity planning management DRP technical management and coordination Decommission management Maintain up-to-date referential and documentation (e.g., operating procedures) Morning/Evening checks achievement Definition of the technical solution Schedule definition with stakeholders and deadline commitment Production and infrastructure resources provisioning on all environments Technical integration of applications using existing products and services Technical user stories implementation, independently or by coordinating the right players (BP21 and other ITGP teams) Implement monitoring and supervision Follow FinOPS and SRE guidelines Ensure the upskilling of the team Application deployment automation Identify the best deployment strategy with dev team Technical implementation and tests Operating tasks or processes automation Depending on the toolchain group roadmap, migrate to up-to-date Continuous Deployment tools Identify and share automation use-cases with the community to make reuse easier Contributing Responsibilities Promote standard architectures, solutions and products Feed the product backlog with Production requirements Coordinate and challenge stakeholders to meet deadlines Identify the best practices about Production and share them within teams Support development teams to secure and speed up project delivery Technical & Behavioral Competencies Linux and Windows * Middleware (Websphere, CFT, MQSeries, Kafka,) . * Kubernetes and associated tools (Docker, Helm, ArgoCD) * Cl / CD (Ansible, Jenkins, Git, Release, ...) * Monitoring (Dynatrace, Splunk, LogDna, Sysdig) Scripting (Ansible, Shell, SQL, Scheduling Management (Autosys) Tracking / ticketing tools (Service Now, JIRA) Network protocols Database management Devops Agile Knowledge of ITIL Experience on handling Incident / Problem / Chang General IT infrastructure knowledge Knowledge on banking application will be preferable Good written and spoken English Measure and identify areas for improving Quality and overall Delivery Able to communicate efficiently Good Team Player Resource should be comfortable in working shifts - morning/evening/general, oncall weekends and holidays. Specific Qualifications (if required) Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Decision Making Personal Impact / Ability to influence Attention to detail / rigor Transversal Skills: Ability to understand, explain and support change Analytical Ability Ability to develop and adapt a process Ability to develop and leverage networks Ability to anticipate business / strategic evolution Education Level: Bachelor Degree or equivalent
Posted 2 weeks ago
7.0 - 12.0 years
12 - 16 Lacs
Mumbai
Work from Office
The squad of IT APS Customers, CS&E Robotics, Data and AI Platform Support is looking for a Ops Engineer with a proven track record deploying python applications and/or data science models. You should be specialized or have a strong interest in Kubernetes, Ansible, Terraform, Linux system administration and Python deployment. As an Ops Engineer within the Tribe APS, you will have the opportunity to work at the centre of the banks initiatives in generative AI, smart automation and traditional machine learning. You will work to maintain both the workbench environment of the data scientists as well as monitor and deploy their models and applications. . Responsibilities As part of your responsibilities, you will have to work on the following: - Evaluate sizing and infrastructure requirements for new use cases. - Setup self-service deployment pipelines for AI applications. - Ensure reproducibility of deployments in both environment Non-Prod and Production. - Make sure that all applications are properly monitored, and alerting is in place. - Evolve in an environment where innovation and lean processes are praised, straight-forward communication is encouraged, and peers understand the meaning of team up. - Work with a team of colleagues who are ready to collaborate and to share their experience. Technical & Behavioral Competencies Mandatory: Knowledge of Python ecosystem. Experience with http rest APIs with focus on Django Experience with Git (version control system). E.g. Gitlab, Gitlab CI Experience in DevOps /OPS Linux operating system experience Experience in containerization (docker, podman) LLM operations Cloud experience (e.g. IBM Cloud / Azure) Preferable: Kubernetes/Helm Familiar with code quality gating (Sonar, Nexus, Fortify) Ansible Domino Datalab, Jupyter Artifactory Kafka SQL Postgres Terraform Dynatrace Business Experience: Knowledge of the financial services industry. Specific Qualifications (if required) Agile environment. Follows the Customer processes for projects, incident and change management. Being standalone and team worker, analytical minded, meet commitment, ability to work in a dynamic and multi-cultural environment, flexible, customer-oriented, understand risk awareness. Motivated self-starter, process-oriented with high attention to detail Quick self-starter, pro-active attitude. Good communication skills, Good analytical and synthesis skills. Autonomy, commitment and perseverance. Ability to work in a dynamic and multicultural environment. Flexibility (in peak periods extra efforts may be required). Open minded and show flexibility in self-learning new technologies/tools. You are customer minded and can translate technical issues into non-technical explanations. You are always conscious about continuity of services. You have a very good team spirit and share your knowledge and experience with other members of the team. Working in collaboration with team. Client-oriented, analytical, initiative oriented and able to work independently. Be flexible and ready to provide support outside of Business hours (on-call). Able to take additional responsibility. Able to work from base location Mumbai (Whichever is your base location) during hybrid model. You are flexible and ready to provide support outside of Business hours (on-call). Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Ability to deliver / Results driven Ability to share / pass on knowledge Client focused Transversal Skills: Ability to understand, explain and support change Ability to develop and adapt a process Ability to develop others & improve their skills Analytical Ability Ability to inspire others & generate people's commitment Education Level: Bachelor Degree or equivalent
Posted 2 weeks ago
5.0 - 8.0 years
0 Lacs
Pune
Work from Office
Senior Performance QA Experience on JMeter. Tools, APM Agile/Scrum development environment. 5+ years of experience in performance testing and test autoation. In-depth knowledge of performance testing concepts, methodologies, and best practices.
Posted 2 weeks ago
4.0 - 8.0 years
7 - 11 Lacs
Chennai
Work from Office
About Company Agilysys is well known for its long heritage of hospitality-focused technology innovation. The Company delivers modular and integrated software solutions and expertise to businesses seeking to maximize Return on Experience (ROE) through hospitality encounters that are both personal and profitable. Over time, customers achieve High Return Hospitality by consistently delighting guests, retaining staff and growing margins. Customers around the world include branded and independent hotels; multi-amenity resort properties; casinos; property, hotel and resort management companies; cruise lines; corporate dining providers; higher education campus dining providers; food service management companies; hospitals; lifestyle communities; senior living facilities; stadiums; and theme parks. The Agilysys Hospitality Cloud combines core operational systems for property management (PMS), point-of-sale (POS) and Inventory and Procurement (I&P) with Experience Enhancers that meaningfully improve interactions for guests and for employees across dimensions such as digital access, mobile convenience, self-service control, personal choice, payment options, service coverage and real-time insights to improve decisions. Core solutions and Experience Enhancers are selectively combined in Hospitality Solution Studios tailored to specific hospitality settings and business needs. Agilysys operates across the Americas, Europe, the Middle East, Africa, Asia-Pacific, and India with headquarters located in Alpharetta, GA Job Description: - Responsible to work closely with Engineering leaders to understand and deliver the performance and scalability roadmap of the product. - Responsible to assess the scalability of product and provide continuous feedback. - Develop scalable scripts for load generation and other performance testing, primarily using Java/JMeter. Reuse available automation assets as much as possible. - Disciplined setup and maintenance of performance test labs on cloud (Azure). - Should be able to identify key performance metrics of the product, implement ways to measure and analyse them. - Produce a high quality report highlighting the performance bottlenecks, major areas of improvement, and other performance metrics (of both the software and the computing resources consumed by the software). - Collaborate well with developers while they fix and fine tune the performance to desired levels. - Implement Early Performance Tests with relevant scope at relevant milestones of product development life cycle. - Ability to work on test automation in addition to performance testing will be an added advantage. Requirements: Female candidates only 3-8 years of software quality assurance Must have minimum 3 years of experience in performance testing web applications. Experience in scalability testing of micro services architecture based web application will definitely put you on top of the list. Technologies: OOPS/Java, REST API, GraphQL, NoSQL, PostgreSQL, Kubernetes (Azure), SaaS/PaaS/IaaS. Performance Testing Exp : Experience generating load through scalable scripts. Must have hands on experience in developing load generation scripts. Java/JMeter/BeanShell. Must have experience with load and volume testing of micro services architecture based web applications. Experience using application monitoring tools such as Dynatrace/New-Relic, preferably Dynatrace. Experience as a performance test engineer while scaling up a product from 1X to minimum 5X to 20X. Experience with off the shelf tools for distributed load and performance testing is an added advantage.
Posted 2 weeks ago
5.0 - 8.0 years
6 - 16 Lacs
Hyderabad, Bengaluru, Mumbai (All Areas)
Work from Office
Job Title : DevOps Engineer Location: Mumbai/Bangalore/Chennai/Delhi NCR/Hyderabad Experience Required: 5+ Years Job Description Key Responsibilities: • Implement and maintain the cloud infrastructure • Ensure the smooth operation of environment • Evaluate new technologies in the field of infrastructure automation and cloud computing • Look for opportunities to improve performance, reliability and automation • Provide DevOps capability to team mates and customers • Perform code deployments • Release management activities • Resolve incidents and change requests • Document Solutions and communicate it to the users • Perform optimizations on existing solutions • Diagnose, troubleshoot, and resolve ensuring smooth operation of services. • Shows attitude and aptitude for owning responsibility of own work done and collaborate with other team member in their activities • Updates job knowledge by self-learning or participating in learning initiatives provided by organization Required Skills & Qualifications: • Bachelors degree in IT, computer science, computer engineering, or similar • 6 years of Overall experience with 3+years as Devops Engineer • Advanced experience with Cloud Infrastructure / Cloud Services (preferable on Microsoft Azure) • Container Orchestration (Kubernetes, docker ,Helm) • Experience with Linux incl. Scripting (Bash, Python) • Log and metrics management (ELK Stack), Monitoring (Prometheus,loki,Grafana,dynatrace) • Infrastructure as code / Deployment and configuration automation ( Terraform) • Continuous Integration / Continuous Delivery (Gitlab CI, Jenkins, Nexus etc.) • Infrastructure Security Principles • Advance experience in Helm and CI/CD pipelines • Advance Experience in configuration of DevOps Tools such as Jenkins ,sonarqube, Nexus etc • Exposure to SDLC & Agile process • Experience with SSO integrations • Knowledgeable on AI tools & efficient usage in day to day work • Attitude, Soft & Communication Skills • Experience in handling technically critical escalated situations, drive team of experts & come-up with best-in-class workarounds / solutions • Critical thinking generated by observation, experience, reflection, reasoning, and communication. • DevOps mindset (you build it, you run it; taking e2e responsibility and accountability) • Able to demonstrate how customer centric thinking is expressed and reinforced through the digital product design processes • Fluent English (written and spoken) is a must, other languages (e.g. German, French, etc.) are a plus. Nice to Have: • Knowledge in python • Databases (e.g. PostgreSQL, Elasticsearch)
Posted 2 weeks ago
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