Duty Manager - Front Office

The role at Dharana at Shillim is that of a full-time Duty Manager - Front Office, situated in Pune. As the Duty Manager, you will be tasked with supervising the daily operations of the front office, with a primary focus on delivering exceptional customer service and ensuring customer satisfaction. Your responsibilities will include the management of office administrative tasks, addressing guest inquiries, supervising front office personnel, and facilitating seamless communication with various departments. Your pivotal role will contribute significantly to establishing a welcoming and efficient atmosphere for our esteemed guests. To excel in this position, you should possess a skill set that includes proficiency in Front Office and Office Administration, a proven track record in Customer Service and Customer Satisfaction, excellent Communication abilities, adeptness in leadership and team coordination, and the capacity to manage stressful situations with finesse. Prior experience in the hospitality sector would be advantageous, and a Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred. Join us at Dharana at Shillim and become a vital part of an environment that aims to guide and inspire individuals towards holistic living practices, fostering long-term well-being benefits for all.,