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5.0 years

0 Lacs

Nagpur, Maharashtra, India

Remote

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Experience : 5.00 + years Salary : AUD 30000.00 / year (based on experience) Expected Notice Period : 15 Days Shift : (GMT+10:00) Australia/Brisbane (AEST) Opportunity Type : Remote Placement Type : Full Time Indefinite Contract(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - Compare Club) What do you need for this opportunity? Must have skills required: insurance, Email, HTML / CSS, SQL, Tableau Compare Club is Looking for: Job Title Lifecycle CRM Specialist – Email Acquisition Department Marketing Reports To Lifecycle CRM Manager Location Remote (aligned to Australian business hours) Position Summary Compare Club is looking for a high-performing Lifecycle CRM Specialist with strong expertise in email acquisition marketing to join our marketing team. This is a tactical, hands-on role focused on planning and executing multi-channel campaigns (email, SMS, push, in-app) that drive new customer acquisition and maximise database value. You’ll own campaign execution, optimise journey performance, and lead strategic segmentation initiatives using tools like Braze, Liquid, HTML, SQL, Tableau, and Figma. You must have a strong grasp of email deliverability, be detail-oriented with QA, and bring a commercial mindset to lifecycle execution. We’re seeking someone who thrives on automating behavioural journeys, is highly organised with impeccable campaign calendar ownership, and can activate and monetise the database across multiple products and member needs. Responsibilities Build and execute acquisition-focused, multi-channel campaigns across email, SMS, push, and in-app Automate and optimise journeys in Braze using Canvas, Liquid logic, and segmentation filters Present and maintain a forward-looking campaign calendar (minimum 4 weeks of content and cadence) Activate dormant records and improve addressability using behaviour- and need-based segmentation Implement A/B and multivariate testing; document learnings and apply optimisation Monitor campaign results and report insights using Tableau and SQL Ensure strong email deliverability through list hygiene, IP/domain management, and compliance with SPF, DKIM, DMARC Manage sunset policies and suppression strategies to improve engagement metrics Collaborate with design and content teams to deliver high-quality, personalised creative About You 5+ years of hands-on email acquisition and lifecycle marketing experience Expert user of Braze, including journey automation, Liquid, and Canvas Proven track record in building behavioural acquisition journeys and nurturing new leads Confident managing campaign calendars with strong attention to scheduling and planning Strong HTML/CSS skills for email QA and template refinement Proficient in Tableau, SQL, and performance reporting Excellent understanding of ESP rules, spam filter logic, and deliverability optimisation Commercially driven and proactive in activating dormant or under-utilised data segments Creativity and having a crack is at the core of what we do. You will have to include/implement a test and learn methodology into your strategy, Comfortable working independently, with overlap to AEST hours Excellent communication and collaboration skills for working with cross-functional teams. Able to work across both strategy & execution Strong analytical skills, including managing data, developing insights and communicating results Stakeholder management: you will work with diverse stakeholders, including seniority and objectives management. Time management: you will need to be able to manage your time and priorities Organised and Methodical - Ability to prioritise effectively: You will have subject matter responsibility for campaign execution across several of our businesses. Effective communicator: We work better as a team. You will regularly give and receive feedback from your manager and peers. Self-motivated, positive attitude. Collaborative, curious, and unafraid to share insights that push the team towards continuous improvement. Aptitude to learn new tools and software quickly How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

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5.0 years

0 Lacs

Kochi, Kerala, India

Remote

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Experience : 5.00 + years Salary : AUD 30000.00 / year (based on experience) Expected Notice Period : 15 Days Shift : (GMT+10:00) Australia/Brisbane (AEST) Opportunity Type : Remote Placement Type : Full Time Indefinite Contract(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - Compare Club) What do you need for this opportunity? Must have skills required: insurance, Email, HTML / CSS, SQL, Tableau Compare Club is Looking for: Job Title Lifecycle CRM Specialist – Email Acquisition Department Marketing Reports To Lifecycle CRM Manager Location Remote (aligned to Australian business hours) Position Summary Compare Club is looking for a high-performing Lifecycle CRM Specialist with strong expertise in email acquisition marketing to join our marketing team. This is a tactical, hands-on role focused on planning and executing multi-channel campaigns (email, SMS, push, in-app) that drive new customer acquisition and maximise database value. You’ll own campaign execution, optimise journey performance, and lead strategic segmentation initiatives using tools like Braze, Liquid, HTML, SQL, Tableau, and Figma. You must have a strong grasp of email deliverability, be detail-oriented with QA, and bring a commercial mindset to lifecycle execution. We’re seeking someone who thrives on automating behavioural journeys, is highly organised with impeccable campaign calendar ownership, and can activate and monetise the database across multiple products and member needs. Responsibilities Build and execute acquisition-focused, multi-channel campaigns across email, SMS, push, and in-app Automate and optimise journeys in Braze using Canvas, Liquid logic, and segmentation filters Present and maintain a forward-looking campaign calendar (minimum 4 weeks of content and cadence) Activate dormant records and improve addressability using behaviour- and need-based segmentation Implement A/B and multivariate testing; document learnings and apply optimisation Monitor campaign results and report insights using Tableau and SQL Ensure strong email deliverability through list hygiene, IP/domain management, and compliance with SPF, DKIM, DMARC Manage sunset policies and suppression strategies to improve engagement metrics Collaborate with design and content teams to deliver high-quality, personalised creative About You 5+ years of hands-on email acquisition and lifecycle marketing experience Expert user of Braze, including journey automation, Liquid, and Canvas Proven track record in building behavioural acquisition journeys and nurturing new leads Confident managing campaign calendars with strong attention to scheduling and planning Strong HTML/CSS skills for email QA and template refinement Proficient in Tableau, SQL, and performance reporting Excellent understanding of ESP rules, spam filter logic, and deliverability optimisation Commercially driven and proactive in activating dormant or under-utilised data segments Creativity and having a crack is at the core of what we do. You will have to include/implement a test and learn methodology into your strategy, Comfortable working independently, with overlap to AEST hours Excellent communication and collaboration skills for working with cross-functional teams. Able to work across both strategy & execution Strong analytical skills, including managing data, developing insights and communicating results Stakeholder management: you will work with diverse stakeholders, including seniority and objectives management. Time management: you will need to be able to manage your time and priorities Organised and Methodical - Ability to prioritise effectively: You will have subject matter responsibility for campaign execution across several of our businesses. Effective communicator: We work better as a team. You will regularly give and receive feedback from your manager and peers. Self-motivated, positive attitude. Collaborative, curious, and unafraid to share insights that push the team towards continuous improvement. Aptitude to learn new tools and software quickly How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

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5.0 years

0 Lacs

Greater Bhopal Area

Remote

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Experience : 5.00 + years Salary : AUD 30000.00 / year (based on experience) Expected Notice Period : 15 Days Shift : (GMT+10:00) Australia/Brisbane (AEST) Opportunity Type : Remote Placement Type : Full Time Indefinite Contract(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - Compare Club) What do you need for this opportunity? Must have skills required: insurance, Email, HTML / CSS, SQL, Tableau Compare Club is Looking for: Job Title Lifecycle CRM Specialist – Email Acquisition Department Marketing Reports To Lifecycle CRM Manager Location Remote (aligned to Australian business hours) Position Summary Compare Club is looking for a high-performing Lifecycle CRM Specialist with strong expertise in email acquisition marketing to join our marketing team. This is a tactical, hands-on role focused on planning and executing multi-channel campaigns (email, SMS, push, in-app) that drive new customer acquisition and maximise database value. You’ll own campaign execution, optimise journey performance, and lead strategic segmentation initiatives using tools like Braze, Liquid, HTML, SQL, Tableau, and Figma. You must have a strong grasp of email deliverability, be detail-oriented with QA, and bring a commercial mindset to lifecycle execution. We’re seeking someone who thrives on automating behavioural journeys, is highly organised with impeccable campaign calendar ownership, and can activate and monetise the database across multiple products and member needs. Responsibilities Build and execute acquisition-focused, multi-channel campaigns across email, SMS, push, and in-app Automate and optimise journeys in Braze using Canvas, Liquid logic, and segmentation filters Present and maintain a forward-looking campaign calendar (minimum 4 weeks of content and cadence) Activate dormant records and improve addressability using behaviour- and need-based segmentation Implement A/B and multivariate testing; document learnings and apply optimisation Monitor campaign results and report insights using Tableau and SQL Ensure strong email deliverability through list hygiene, IP/domain management, and compliance with SPF, DKIM, DMARC Manage sunset policies and suppression strategies to improve engagement metrics Collaborate with design and content teams to deliver high-quality, personalised creative About You 5+ years of hands-on email acquisition and lifecycle marketing experience Expert user of Braze, including journey automation, Liquid, and Canvas Proven track record in building behavioural acquisition journeys and nurturing new leads Confident managing campaign calendars with strong attention to scheduling and planning Strong HTML/CSS skills for email QA and template refinement Proficient in Tableau, SQL, and performance reporting Excellent understanding of ESP rules, spam filter logic, and deliverability optimisation Commercially driven and proactive in activating dormant or under-utilised data segments Creativity and having a crack is at the core of what we do. You will have to include/implement a test and learn methodology into your strategy, Comfortable working independently, with overlap to AEST hours Excellent communication and collaboration skills for working with cross-functional teams. Able to work across both strategy & execution Strong analytical skills, including managing data, developing insights and communicating results Stakeholder management: you will work with diverse stakeholders, including seniority and objectives management. Time management: you will need to be able to manage your time and priorities Organised and Methodical - Ability to prioritise effectively: You will have subject matter responsibility for campaign execution across several of our businesses. Effective communicator: We work better as a team. You will regularly give and receive feedback from your manager and peers. Self-motivated, positive attitude. Collaborative, curious, and unafraid to share insights that push the team towards continuous improvement. Aptitude to learn new tools and software quickly How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

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5.0 years

0 Lacs

Visakhapatnam, Andhra Pradesh, India

Remote

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Experience : 5.00 + years Salary : AUD 30000.00 / year (based on experience) Expected Notice Period : 15 Days Shift : (GMT+10:00) Australia/Brisbane (AEST) Opportunity Type : Remote Placement Type : Full Time Indefinite Contract(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - Compare Club) What do you need for this opportunity? Must have skills required: insurance, Email, HTML / CSS, SQL, Tableau Compare Club is Looking for: Job Title Lifecycle CRM Specialist – Email Acquisition Department Marketing Reports To Lifecycle CRM Manager Location Remote (aligned to Australian business hours) Position Summary Compare Club is looking for a high-performing Lifecycle CRM Specialist with strong expertise in email acquisition marketing to join our marketing team. This is a tactical, hands-on role focused on planning and executing multi-channel campaigns (email, SMS, push, in-app) that drive new customer acquisition and maximise database value. You’ll own campaign execution, optimise journey performance, and lead strategic segmentation initiatives using tools like Braze, Liquid, HTML, SQL, Tableau, and Figma. You must have a strong grasp of email deliverability, be detail-oriented with QA, and bring a commercial mindset to lifecycle execution. We’re seeking someone who thrives on automating behavioural journeys, is highly organised with impeccable campaign calendar ownership, and can activate and monetise the database across multiple products and member needs. Responsibilities Build and execute acquisition-focused, multi-channel campaigns across email, SMS, push, and in-app Automate and optimise journeys in Braze using Canvas, Liquid logic, and segmentation filters Present and maintain a forward-looking campaign calendar (minimum 4 weeks of content and cadence) Activate dormant records and improve addressability using behaviour- and need-based segmentation Implement A/B and multivariate testing; document learnings and apply optimisation Monitor campaign results and report insights using Tableau and SQL Ensure strong email deliverability through list hygiene, IP/domain management, and compliance with SPF, DKIM, DMARC Manage sunset policies and suppression strategies to improve engagement metrics Collaborate with design and content teams to deliver high-quality, personalised creative About You 5+ years of hands-on email acquisition and lifecycle marketing experience Expert user of Braze, including journey automation, Liquid, and Canvas Proven track record in building behavioural acquisition journeys and nurturing new leads Confident managing campaign calendars with strong attention to scheduling and planning Strong HTML/CSS skills for email QA and template refinement Proficient in Tableau, SQL, and performance reporting Excellent understanding of ESP rules, spam filter logic, and deliverability optimisation Commercially driven and proactive in activating dormant or under-utilised data segments Creativity and having a crack is at the core of what we do. You will have to include/implement a test and learn methodology into your strategy, Comfortable working independently, with overlap to AEST hours Excellent communication and collaboration skills for working with cross-functional teams. Able to work across both strategy & execution Strong analytical skills, including managing data, developing insights and communicating results Stakeholder management: you will work with diverse stakeholders, including seniority and objectives management. Time management: you will need to be able to manage your time and priorities Organised and Methodical - Ability to prioritise effectively: You will have subject matter responsibility for campaign execution across several of our businesses. Effective communicator: We work better as a team. You will regularly give and receive feedback from your manager and peers. Self-motivated, positive attitude. Collaborative, curious, and unafraid to share insights that push the team towards continuous improvement. Aptitude to learn new tools and software quickly How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

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3.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

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Roles and Responsibilities: Develop a deep understanding of Threatcop’s product suite (TSAT, TLMS, TDMARC, TPIR) and its application in People Security Management. Manage enterprise customer accounts , serving as the primary point of contact for product support, usage guidance, and troubleshooting. Strong understanding of networking fundamentals (IP, SMTP, DNS, ports), email infrastructure (SPF, DKIM, DMARC, spoofing, SMTP servers), and cybersecurity concepts (phishing, smishing, social engineering). Experience with web technologies (HTTP/HTTPS, landing pages), firewall/email gateway configurations, and Active Directory integrations (LDAP, OAuth, SSO). Proficient in analyzing email and system logs, identifying root causes, and simulating incidents. Familiarity with scripting languages (PowerShell, Python, Shell) is preferred for automation and integration tasks. Deliver compelling, real-time product demonstrations to clients, showcasing core features, usage benefits, and cybersecurity functionalities. Lead the product support team and facilitate cross-functional communication across product, engineering, and client success teams to ensure seamless project delivery. Conduct onboarding and training sessions , enabling clients to leverage the platform for threat simulations, incident reporting, and people-centric threat defense. Resolve technical queries quickly and effectively—whether it's about setup, usage, integrations, or incident response features. Gather and analyze customer feedback, suggest product improvements, and contribute insights that inform the product roadmap and enhancements. Key Skills and Qualifications: Bachelor’s degree in Computer Science, IT, Cybersecurity, Engineering, or a related field 3+ years of experience in Technical product support , preferably for cybersecurity, SaaS, or enterprise software solutions. Soft Skills: Communication, Time Management, Problem-Solving, Leadership, Multitasking, Attention to Detail Why You'll Enjoy Working at Threatcop: Get the fast learning and exciting environment of a startup, combined with the stable work and strong performance of a bigger company. There's lots of room to learn, grow, and share your ideas. We also provide good benefits like health insurance, a gratuity payment, and Employees' Provident Fund (a savings plan for your future). We are an equal opportunity employer, where everyone has a fair chance. About Us: Threatcop Inc. is a leading People Security Management(PSM) company and a sister concern of Kratikal. Threatcop helps organizations reduce the impacts of cyber threats by strengthening the cybersecurity posture of employees. With a focus on reducing social engineering and email-based attacks, we transform employees from the weakest link to the strongest line of defense. Serving over 250+ large enterprises and 600+ SMEs across 30+ countries, Threatcop assists clients in sectors such as E-commerce, Finance, BFSI, Healthcare, Manufacturing, and Telecom with clients like Axis Bank, Gail India, ONGC, MaxLife Insurance, Daman Insurance, UNICOIL, NPCI, Tata Consumer Products and many others. We are a USA-based company, headquartered in Noida with offices in Mumbai, Pune, Bangalore, Chennai, Dubai, and Riyadh. We use the A-A-P-E (Assess, Aware, Protect, Empower) framework to deliver effective products such as TSAT, TLMS, TDMARC, and TPIR to tackle evolving cyberthreats. By focusing on preventing human error, our People Security Management (PSM) approach empowers organizations to foster a culture of cybersecurity awareness to tackle modern cyber threats. For more details, visit us at: www.threatcop.com

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5.0 years

0 Lacs

Chennai, Tamil Nadu, India

Remote

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Noventiq is hiring! Noventiq (Noventiq Holdings PLC) is a leading global solutions and services provider in digital transformation and cybersecurity, headquartered in London. The company enables, facilitates, and accelerates digital transformation for its customers’ businesses, connecting 80,000+ organizations across all sectors with a vast selection of best-in-class IT vendors, alongside its own services and solutions. Noventiq delivered record gross revenue of $1.6 billion for the 12 months to March 31, 2023, an increase of 52% in constant currency. The company’s growth is underpinned by its three-dimensional strategy to expand its markets, portfolio, and sales channels. The strategy is supported by an active approach to M&As which enables Noventiq to take advantage of the ongoing consolidation in the industry. Noventiq's 6,400 employees work in approximately 60 countries throughout Asia, Latin America, Europe, Middle East, and Africa—markets with significant growth potential. One of the largest SI’s in India with revenue close to 700M$ and growing to 900M$. 3500+ Employees in India for India. Total 28 Offices in India across North, South, West & East. 1000+ Resident Engineers across India. 2500+ technical resources in India for India. Technology partnerships with Top 3 Cloud Solution Providers, Top 3 Infrastructure companies, Top 10 Cybersecurity companies. Enviable customer base: 4 of Top 5 Banks, 3 of Top 5 IT companies, 3 of Top 5 BPO’s, 3 of Top 5 Pharma companies. Largest partner to Microsoft with combined infeed of US$600M about 25% of Microsoft India revenues. About You 5+ years of experience in office 365. What You ‘ll Do Strong experience in managing and troubleshooting Microsoft Exchange Online (EXO). Familiarity with Exchange Hybrid environments, including migration and coexistence setups. Hands-on experience with PowerShell for administration and automation tasks. Experience with mail flow troubleshooting (Message Tracking, Queues, Delivery Reports, etc.). Understanding of email security protocols like SPF, DKIM, and DMARC. Knowledge of Exchange Online Protection (EOP) and anti-spam/anti-malware configurations. Experience with Outlook client troubleshooting, including profile issues, OST/PST management, and Autodiscover. Experience with Azure AD and Office 365 integration. Familiarity with compliance features like retention policies, litigation hold, and eDiscovery. Strong knowledge of the M365 suite of applications (Exchange Online, SharePoint Online, Teams, OneDrive, etc.). PowerShell proficiency for automating tasks, user management, reporting, and issue resolution. Experience managing email security (SPF, DKIM, DMARC) and compliance policies. Experience with Azure Active Directory (Azure AD) and Conditional Access Policies. Strong knowledge of Teams administration, meeting and messaging policies, and call quality monitoring. Proficiency with Microsoft Endpoint Manager/Intune for device and app management. Familiarity with M365 Security & Compliance Center and Office 365 Security tools (DLP, ATP, AIP). Strong troubleshooting skills, including experience with Service Health and Message Trace tools. Ability to handle escalated support tickets and liaise with Microsoft support as required. What We Offer Insurance – Group Medical Coverage, Group Personal Accident, Group Term Life Insurance Rewards and Recognition Program, Employee Referral Program, Wellness Program and CSR Initiatives Maternity and Paternity Leaves Company Sponsored Certification Program Learning/Development Courses, Cross Skill, Mentorship and Leadership Programs Quarterly Performance Feedback Sessions Savings, Investments and Retirement Benefits Flexible Work Hours, Work from Home, Remote Working, Hybrid Working Company Onsite / Fun Events Don’t forget to include your CV and cover letter. We receive a lot of applications, but we try to notice each of our potential candidates. Location: Chennai - NSIPL, Chennai, Tamil Nadu, India (IN001 - NQIND

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3.0 years

0 Lacs

Chennai, Tamil Nadu, India

Remote

Linkedin logo

Noventiq is hiring! Noventiq (Noventiq Holdings PLC) is a leading global solutions and services provider in digital transformation and cybersecurity, headquartered in London. The company enables, facilitates, and accelerates digital transformation for its customers’ businesses, connecting 80,000+ organizations across all sectors with a vast selection of best-in-class IT vendors, alongside its own services and solutions. Noventiq delivered record gross revenue of $1.6 billion for the 12 months to March 31, 2023, an increase of 52% in constant currency. The company’s growth is underpinned by its three-dimensional strategy to expand its markets, portfolio, and sales channels. The strategy is supported by an active approach to M&As which enables Noventiq to take advantage of the ongoing consolidation in the industry. Noventiq's 6,400 employees work in approximately 60 countries throughout Asia, Latin America, Europe, Middle East, and Africa—markets with significant growth potential. One of the largest SI’s in India with revenue close to 700M$ and growing to 900M$. 3500+ Employees in India for India. Total 28 Offices in India across North, South, West & East. 1000+ Resident Engineers across India. 2500+ technical resources in India for India. Technology partnerships with Top 3 Cloud Solution Providers, Top 3 Infrastructure companies, Top 10 Cybersecurity companies. Enviable customer base: 4 of Top 5 Banks, 3 of Top 5 IT companies, 3 of Top 5 BPO’s, 3 of Top 5 Pharma companies. Largest partner to Microsoft with combined infeed of US$600M about 25% of Microsoft India revenues. About You 3-4 years of experience in office 365 What You ‘ll Do Strong experience in managing and troubleshooting Microsoft Exchange Online (EXO). Familiarity with Exchange Hybrid environments, including migration and coexistence setups. Hands-on experience with PowerShell for administration and automation tasks. Experience with mail flow troubleshooting (Message Tracking, Queues, Delivery Reports, etc.). Understanding of email security protocols like SPF, DKIM, and DMARC. Knowledge of Exchange Online Protection (EOP) and anti-spam/anti-malware configurations. Experience with Outlook client troubleshooting, including profile issues, OST/PST management, and Autodiscover. Experience with Azure AD and Office 365 integration. Familiarity with compliance features like retention policies, litigation hold, and eDiscovery. Strong knowledge of the M365 suite of applications (Exchange Online, SharePoint Online, Teams, OneDrive, etc.). PowerShell proficiency for automating tasks, user management, reporting, and issue resolution. Experience managing email security (SPF, DKIM, DMARC) and compliance policies. Experience with Azure Active Directory (Azure AD) and Conditional Access Policies. Strong knowledge of Teams administration, meeting and messaging policies, and call quality monitoring. Proficiency with Microsoft Endpoint Manager/Intune for device and app management. Familiarity with M365 Security & Compliance Center and Office 365 Security tools (DLP, ATP, AIP). Strong troubleshooting skills, including experience with Service Health and Message Trace tools. Ability to handle escalated support tickets and liaise with Microsoft support as required. What We Offer Insurance – Group Medical Coverage, Group Personal Accident, Group Term Life Insurance Rewards and Recognition Program, Employee Referral Program, Wellness Program and CSR Initiatives Maternity and Paternity Leaves Company Sponsored Certification Program Learning/Development Courses, Cross Skill, Mentorship and Leadership Programs Quarterly Performance Feedback Sessions Savings, Investments and Retirement Benefits Flexible Work Hours, Work from Home, Remote Working, Hybrid Working Company Onsite / Fun Events Don’t forget to include your CV and cover letter. We receive a lot of applications, but we try to notice each of our potential candidates. Location: Chennai - NSIPL, Chennai, Tamil Nadu, India (IN001 - NQIND

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4.0 years

0 Lacs

Chennai, Tamil Nadu, India

Remote

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Noventiq is hiring! Noventiq (Noventiq Holdings PLC) is a leading global solutions and services provider in digital transformation and cybersecurity, headquartered in London. The company enables, facilitates, and accelerates digital transformation for its customers’ businesses, connecting 80,000+ organizations across all sectors with a vast selection of best-in-class IT vendors, alongside its own services and solutions. Noventiq delivered record gross revenue of $1.6 billion for the 12 months to March 31, 2023, an increase of 52% in constant currency. The company’s growth is underpinned by its three-dimensional strategy to expand its markets, portfolio, and sales channels. The strategy is supported by an active approach to M&As which enables Noventiq to take advantage of the ongoing consolidation in the industry. Noventiq's 6,400 employees work in approximately 60 countries throughout Asia, Latin America, Europe, Middle East, and Africa—markets with significant growth potential. One of the largest SI’s in India with revenue close to 700M$ and growing to 900M$. 3500+ Employees in India for India. Total 28 Offices in India across North, South, West & East. 1000+ Resident Engineers across India. 2500+ technical resources in India for India. Technology partnerships with Top 3 Cloud Solution Providers, Top 3 Infrastructure companies, Top 10 Cybersecurity companies. Enviable customer base: 4 of Top 5 Banks, 3 of Top 5 IT companies, 3 of Top 5 BPO’s, 3 of Top 5 Pharma companies. Largest partner to Microsoft with combined infeed of US$600M about 25% of Microsoft India revenues. About You 4+ years of experience in office What You ‘ll Do Strong experience in managing and troubleshooting Microsoft Exchange Online (EXO). Familiarity with Exchange Hybrid environments, including migration and coexistence setups. Hands-on experience with PowerShell for administration and automation tasks. Experience with mail flow troubleshooting (Message Tracking, Queues, Delivery Reports, etc.). Understanding of email security protocols like SPF, DKIM, and DMARC. Knowledge of Exchange Online Protection (EOP) and anti-spam/anti-malware configurations. Experience with Outlook client troubleshooting, including profile issues, OST/PST management, and Autodiscover. Experience with Azure AD and Office 365 integration. Familiarity with compliance features like retention policies, litigation hold, and eDiscovery. Strong knowledge of the M365 suite of applications (Exchange Online, SharePoint Online, Teams, OneDrive, etc.). PowerShell proficiency for automating tasks, user management, reporting, and issue resolution. Experience managing email security (SPF, DKIM, DMARC) and compliance policies. Experience with Azure Active Directory (Azure AD) and Conditional Access Policies. Strong knowledge of Teams administration, meeting and messaging policies, and call quality monitoring. Proficiency with Microsoft Endpoint Manager/Intune for device and app management. Familiarity with M365 Security & Compliance Center and Office 365 Security tools (DLP, ATP, AIP). Strong troubleshooting skills, including experience with Service Health and Message Trace tools. Ability to handle escalated support tickets and liaise with Microsoft support as required. What We Offer Insurance – Group Medical Coverage, Group Personal Accident, Group Term Life Insurance Rewards and Recognition Program, Employee Referral Program, Wellness Program and CSR Initiatives Maternity and Paternity Leaves Company Sponsored Certification Program Learning/Development Courses, Cross Skill, Mentorship and Leadership Programs Quarterly Performance Feedback Sessions Savings, Investments and Retirement Benefits Flexible Work Hours, Work from Home, Remote Working, Hybrid Working Company Onsite / Fun Events Don’t forget to include your CV and cover letter. We receive a lot of applications, but we try to notice each of our potential candidates. Location: Chennai - NSIPL, Chennai, Tamil Nadu, India (IN001 - NQIND

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5.0 - 7.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

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About MoEngage: MoEngage is an insights-led customer engagement platform trusted by 1,350+ global consumer brands, including McAfee, Flipkart, Domino's, Nestle, Deutsche Telekom, and OYO. MoEngage combines data from multiple sources to help brands gain a 360-degree view of their customers. arms marketers and product owners with insights into customer behavior. Brands can leverageto orchestrate journeys and build 1:1 conversations across the website, mobile, email, social, and messaging channels., the transactional messaging infrastructure, helps unify promotional and transactional communication to a single platform for better insights and lower costs. MoEngage'shelps marketers develop winning copies and creatives, optimize campaigns and channels that boost engagement, and help with faster execution. For over a decade, consumer brands in 60+ countries have been using MoEngage to power digital experiences for over a billion monthly customers. With offices in 15 countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures. MoEngage was named a Contender in The Forrester Wave: Real-Time Interaction Management, Q1 2024 report, and Strong Performer in The Forrester Wave 2023 report. MoEngage was also featured as a Leader in the IDC MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023. About the Role: MoEngage is seeking a highly experienced and passionate Senior Consultant - Email Deliverability to join our team. You will be responsible for helping our clients optimize their email programs for maximum deliverability and engagement, ensuring their messages reach the inbox and drive results. You will work directly with high-profile clients, providing strategic guidance, troubleshooting deliverability issues, and implementing best practices to enhance their overall email performance. You will be responsible for the complete email deliverability lifecycle for our clients, encompassing everything from optimizing initial email setup and executing effective warm-up and migration strategies to conducting regular audits and proactively engaging to ensure their email marketing programs achieve maximum effectiveness. Responsibilities: Strategic Consulting: Act as a trusted advisor to clients on all aspects of email deliverability, providing proactive recommendations and guidance to improve their email performance. Develop and implement comprehensive deliverability strategies tailored to individual client needs and business objectives. Conduct thorough audits of customer's email programs, including infrastructure, authentication protocols (SPF, DKIM, DMARC), list management practices, and content quality. Stay up-to-date with the latest industry trends, best practices, and algorithm changes related to email deliverability, and communicate them effectively to clients and internal teams. Problem Solving & Troubleshooting: Identify and diagnose deliverability issues and engage with the respective mailbox provider support. Analyze email data and metrics to identify root causes of deliverability problems and implement corrective actions. Work closely with ISPs, blacklist providers, and other relevant parties to resolve deliverability challenges. Develop and implement monitoring strategies to proactively identify and address potential deliverability issues. Client Onboarding & Training: Onboard new clients to the MoEngage platform, providing training and guidance on best practices for email deliverability. Develop and deliver training materials and workshops to educate clients on key deliverability concepts and strategies. Act as a point of contact for clients with questions or concerns related to email deliverability. Collaboration & Advocacy: Collaborate with internal teams, including Custom Success, Implementation, Support, and Product, to ensure a seamless client experience. Advocate for client needs and feedback within the organization to improve our platform and services. Contribute to the development of best practices and knowledge base articles for the Customer Success team. Collaborate with product and engineering to build the best-in-class email platform. Qualifications: Extensive Email Deliverability Experience: Minimum 5+ years of experience in email deliverability with a strong focus on managing large-scale accounts. Deep Technical Understanding: Comprehensive understanding of email protocols, authentication methods (SPF, DKIM, DMARC), IP reputation, list management best practices, and spam filtering technologies. Strong Analytical Skills: Ability to analyze email data and metrics to identify trends, diagnose issues, and develop effective solutions. Excellent Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex technical concepts in a clear and concise manner. Client-Facing Experience: Proven ability to build strong relationships with clients and act as a trusted advisor. Problem-Solving Skills: Strong problem-solving skills and the ability to work independently to resolve complex issues. Industry Knowledge: In-depth knowledge of the email marketing ecosystem, including ISPs, ESPs, and blacklist providers and changes as they come. Experience with Email Marketing Platforms : Experience working with various email marketing platforms (ESPs) and marketing automation tools, preferably including MoEngage. Bonus Points: Experience with data analysis tools like Tableau, Python, etc. Certifications related to email deliverability. Experience in PMTA, SendGrid, and Amazon SES. Benefits: Competitive salary and benefits package. Opportunity to work with a rapidly growing and innovative company. Dynamic and collaborative work environment. Continuous learning and development opportunities. Why Join Us! At MoEngage, we are passionate about our team and technology - see below to know more about us. We handle more than a billion messages every day. Rest assured, you will be surrounded by really smart and passionate people as we scale much more to build a world-class technology team.

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3.0 years

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Gurgaon, Haryana, India

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Noventiq is hiring! Noventiq (Noventiq Holdings PLC) is a leading global solutions and services provider in digital transformation and cybersecurity, headquartered in London. The company enables, facilitates, and accelerates digital transformation for its customers’ businesses, connecting 80,000+ organizations across all sectors with a vast selection of best-in-class IT vendors, alongside its own services and solutions. Noventiq delivered record gross revenue of $1.6 billion for the 12 months to March 31, 2023, an increase of 52% in constant currency. The company’s growth is underpinned by its three-dimensional strategy to expand its markets, portfolio, and sales channels. The strategy is supported by an active approach to M&As which enables Noventiq to take advantage of the ongoing consolidation in the industry. Noventiq's 6,400 employees work in approximately 60 countries throughout Asia, Latin America, Europe, Middle East, and Africa—markets with significant growth potential. One of the largest SI’s in India with revenue close to 700M$ and growing to 900M$. 3500+ Employees in India for India. Total 28 Offices in India across North, South, West & East. 1000+ Resident Engineers across India. 2500+ technical resources in India for India. Technology partnerships with Top 3 Cloud Solution Providers, Top 3 Infrastructure companies, Top 10 Cybersecurity companies. Enviable customer base: 4 of Top 5 Banks, 3 of Top 5 IT companies, 3 of Top 5 BPO’s, 3 of Top 5 Pharma companies. Largest partner to Microsoft with combined infeed of US$600M about 25% of Microsoft India revenues. About You 3+ years of experience in office 365. What You ‘ll Do Strong experience in managing and troubleshooting Microsoft Exchange Online (EXO). Familiarity with Exchange Hybrid environments, including migration and coexistence setups. Hands-on experience with PowerShell for administration and automation tasks. Experience with mail flow troubleshooting (Message Tracking, Queues, Delivery Reports, etc.). Understanding of email security protocols like SPF, DKIM, and DMARC. Knowledge of Exchange Online Protection (EOP) and anti-spam/anti-malware configurations. Experience with Outlook client troubleshooting, including profile issues, OST/PST management, and Autodiscover. Experience with Azure AD and Office 365 integration. Familiarity with compliance features like retention policies, litigation hold, and eDiscovery. Strong knowledge of the M365 suite of applications (Exchange Online, SharePoint Online, Teams, OneDrive, etc.). PowerShell proficiency for automating tasks, user management, reporting, and issue resolution. Experience managing email security (SPF, DKIM, DMARC) and compliance policies. Experience with Azure Active Directory (Azure AD) and Conditional Access Policies. Strong knowledge of Teams administration, meeting and messaging policies, and call quality monitoring. Proficiency with Microsoft Endpoint Manager/Intune for device and app management. Familiarity with M365 Security & Compliance Center and Office 365 Security tools (DLP, ATP, AIP). Strong troubleshooting skills, including experience with Service Health and Message Trace tools. Ability to handle escalated support tickets and liaise with Microsoft support as required. What We Offer Insurance – Group Medical Coverage, Group Personal Accident, Group Term Life Insurance Rewards and Recognition Program, Employee Referral Program, Wellness Program and CSR Initiatives Maternity and Paternity Leaves Company Sponsored Certification Program Learning/Development Courses, Cross Skill, Mentorship and Leadership Programs Quarterly Performance Feedback Sessions Savings, Investments and Retirement Benefits Flexible Work Hours, Work from Home, Remote Working, Hybrid Working Company Onsite / Fun Events Don’t forget to include your CV and cover letter. We receive a lot of applications, but we try to notice each of our potential candidates. Location: Gurgaon - NSIPL, Gurgaon, Haryana, India (IN001 - NQIND

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2.0 years

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Chennai, Tamil Nadu, India

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We are seeking a skilled Google Group and O365 Engineer with 2-3 years of experience in managing and supporting enterprise collaboration platforms, including Google Workspace (Google Groups, Gmail, Drive, etc.) and Microsoft 365 (Exchange, Teams, OneDrive, SharePoint, etc.). The ideal candidate will be responsible for administration, troubleshooting, security configurations, and user management across both platforms, ensuring seamless collaboration and communication within the organization. Location - Chennai (Ramanujan IT City) Key Responsibilities: Google Workspace (Google Groups) Administration: • Manage and administer Google Groups (creation, permissions, membership, and policies). • Configure and enforce Google Groups security settings (access controls, group policies, moderation). • Provide user support for Google Groups, Gmail, Google Drive, and other Workspace apps. • Monitor and troubleshoot Google Groups-related issues, ensuring smooth functionality. • Assist in automating group management using Google Admin APIs or scripting tools (Python/Shell). Microsoft 365 (O365) Administration: • Manage Exchange Online (mailboxes, distribution groups, shared mailboxes, retention policies). • Configure and troubleshoot Microsoft Teams, ensuring seamless collaboration. • Administer SharePoint and OneDrive, managing permissions and security settings. • Support Azure Active Directory integrations for O365 applications. • Implement and manage MFA, conditional access policies, and security configurations for O365. • Monitor and optimize O365 licensing and resource utilization. Required Skills & Qualifications: • 2-3 years of experience in Google Workspace and O365 administration. • Hands-on experience managing Google Groups, Google Admin Console, and Workspace security policies. • Strong knowledge of Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive, Azure AD, Security & Compliance Center). • Experience with PowerShell scripting for O365 automation and Google Apps Script for automation. • Understanding of email security, spam filtering, DKIM, SPF, and DMARC configurations. • Basic knowledge of Active Directory and identity management. • Strong problem-solving and troubleshooting skills in collaboration tools and enterprise IT. • Good communication and ability to work with cross-functional teams. Preferred Qualifications (Good to Have): • Google Workspace Administrator or Microsoft 365 Certified (MS-900, MS-100, or AZ-104). • Experience with third-party email security solutions (Proofpoint, Mimecast, etc.). • Familiarity with hybrid environments (Google Workspace + O365 integrations). • Experience with ITSM tools like ServiceNow, Jira, or similar.

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1.0 years

0 Lacs

Noida, Uttar Pradesh, India

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Job Overview At Kratikal Tech Pvt Ltd, a leading cybersecurity organization specializing in VAPT and GRC services, the role of a Customer Success Executive (CSE) is crucial in maximizing the value our customers derive from our offerings. The CSE's primary responsibilities include driving renewals, upsells, and cross-sells, enhancing customer satisfaction, and fostering enduring relationships. By working closely with various internal teams, the CSE ensures alignment of goals and swift resolution of issues, ultimately aiming to minimize churn and boost monthly recurring revenue (MRR). Key Responsibilities Renewal/Upsell/Cross-sell​ - Identify opportunities and present client value propositions to drive renewals, upsells, and cross-sells​ to reduce churn and help in increasing monthly recurring revenue by driving training materials, and great​ service/product experience amongst customers Cross-functional Collaboration​ - Collaborate with various teams ​(Customer, VAPT, Compliance, Sales, and Accounts teams) to align project goals and enhance customer satisfaction Follow-up and Engagement​ - Regularly engage with clients to gather feedback and build strong relationships​ to enhance lifetime value through higher product usage, retention, satisfaction scores, and Net Promoter scores Customer Support & Escalations​ - Resolve customer issues promptly and manage escalations to ensure a positive customer experience Testimonials & Case Studies​ - Collect and compile success stories to showcase positive outcomes and client satisfaction Client Onboarding/Project Kickoff​ - Ensure a smooth and efficient onboarding process for new clients, setting the stage for long-term success Administrative Support​ - Assist the Account, Sales, and Business Development teams with information and data as needed, including preparing sheets and training materials. Qualifications Must have a B.Tech or BCA degree; a Master’s degree is a plus 1+ years of experience in a Customer Success role within IT Services & Consulting; experience in cybersecurity is advantageous Result-oriented with a focus on achieving renewal, upsell, and cross-sell targets Excellent communication and interpersonal skills for effective client and team engagement Continuous learning mindset to stay updated with the latest trends in cybersecurity. Why You'll Enjoy Working at Kratikal: Get the fast learning and exciting environment of a startup, combined with the stable work and strong performance of a bigger company. There's lots of room to learn, grow, and share your ideas. We also provide good benefits like health insurance, a gratuity payment, and Employees' Provident Fund (a savings plan for your future). We are an equal opportunity employer, where everyone has a fair chance. About Us: Kratikal Tech Private Limited is a leading B2B cybersecurity firm offering cutting-edge cybersecurity solutions and services such as Network Security Audits, Compliance Implementation, IoT Security, and VAPT. Serving over 150+ enterprise customers and 1825+ SMEs across industries, including E-commerce, Fintech, BFSI, NBFC, Telecom, Consumer Internet, Cloud Service Platforms, Manufacturing, and Healthcare, Kratikal is dedicated to helping organizations combat cybercriminals using advanced, technology-driven cybersecurity solutions. The company also develops in-house cybersecurity products, including AutoSecT , competing with industry giants, alongside TSAT (Threatcop Security Awareness Training), TDMARC (Threatcop DMARC), TLMS (Threatcop Learning Management System), and TPIR (Threatcop Phishing Incident Response). These products have received numerous awards and recognitions for their innovation and effectiveness. Kratikal has been honored as the Top Cyber Security Startup at the 12th Top 100 CISO Awards. With a global reach, Kratikal collaborates with renowned organizations to secure their digital landscapes. For more information, visit our websites at www.kratikal.com and www.threatcop.com.

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0 years

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Chennai, Tamil Nadu, India

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Role- O365 admin Experience- 5-7 yrs Location- Chennai 1. Respond promptly to incident and service requests related to Microsoft 365 applications Exchange Online, SharePoint, Teams and OneDrive 2. Strong understanding of O365, SharePoint, teams and OneDrive. 3. Managing the day to day administration and support 4. Maintenance and monitoring of the o365 5. Experience in managing mailbox migration 6. Experience with implementation and management of mailboxes in hybrid scenario 7. Experience in License management 8. Experience in SPF,DMARC,DKIM and its implementation 9. Experience in email security gateways 10. Experience retention policy and retention tags. 11. Experience of backup and restore procedures. 12. Experience in AAD connect environment 13. Maintain up-to-date documentation on common issues and standard operating procedures to facilitate knowledge sharing and enhance the team's efficiency. 14. Excellent communication skills both verbal and written, with ability to convey technical information to non-technical users effectively. 15. Working knowledge of O365 PowerShell

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4.0 years

0 Lacs

Hyderabad, Telangana, India

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Summary Expert in Marketing Cloud technology, providing end-to-end operational support and strategic advice on email deliverability. Leveraging extensive experience in marketing automation, ensure that email campaigns not only reach their intended audience but also adhere to best practices and regulatory standards to optimize engagement and effectiveness. About The Role Location – Hyderabad Hybrid About The Role: Expert in Marketing Cloud technology, providing end-to-end operational support and strategic advice on email deliverability. Leveraging extensive experience in marketing automation, ensure that email campaigns not only reach their intended audience but also adhere to best practices and regulatory standards to optimize engagement and effectiveness. Key Responsibilities: Email Authentication: Enable SPF, DKIM, and DMARC at the account with IT support collaboration to ensure email authenticity by collaborating with DNS teams. IP Warming: Execute gradual IP warming strategies to build and maintain a strong sender reputation. Reputation Management: Monitor sender scores and manage blacklist issues to maintain high deliverability rates. Deliverability Monitoring: Conduct detailed analysis of bounce rates, complaint rates, and other deliverability metrics to identify and resolve issues. Content and Design Best Practices: Ensure email campaigns adhere to design best practices and legal requirements, enhancing their effectiveness and compliance. Data Quality and List Management: Recommend and implement strategies for segmentation, personalization, and data hygiene to increase user engagement. Essential Requirements: BTech / Masters in Technology or Masters in Business Administration. Overall, 4+ years of hands-on experience in Salesforce Marketing Cloud, especially within SFMC Campaigns with Email Specialist certification required. Extensive experience in Marketing Cloud technology and marketing automation. Proficient in setting up and managing email authentication protocols (SPF, DKIM, DMARC). Skilled in IP warming strategies. Strong capabilities in monitoring and managing sender reputation, including blacklist issues. Expertise in analyzing deliverability metrics and resolving related issues. Knowledgeable in email content and design best practices, as well as compliance with legal standards. Focused on maintaining high data quality and effective list management techniques, including segmentation and personalization. Familiarity with GDPR and other data protection regulations. Good understanding of the pharmaceutical commercial data landscape and commercial processes. Familiarity with and adaptability to new-generation technologies and trends (Gen AI and Agentic AI) is an added advantage. Commitment To Diversity And Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve. Accessibility And Accommodation: Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to diversityandincl.india@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

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3.0 years

0 Lacs

New Delhi, Delhi, India

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Company Description Zenia Mobile is a leading mobile app development company based in New Delhi. Our team of skilled developers with expertise in VR, AR, and AI technologies helps businesses reach their audience on multiple platforms. With our innovative solutions, businesses can achieve their goals and create a loyal customer base. We are hiring a Full-Time Email Marketing Expert to join our team at our Netaji Subhash Place, New Delhi office . Role Description We’re looking for a skilled Email Marketing Expert with 1–3 years of experience in B2B lead generation through email outreach. The ideal candidate will be responsible for generating quality leads for Web Application and Mobile App Development projects by executing bulk email campaigns, maintaining email hygiene, and tracking performance metrics. Key Responsibilities: Plan and execute bulk email marketing campaigns targeting potential clients. Create and maintain lead lists tailored to specific industries. Craft compelling subject lines and email copy to boost engagement. Monitor campaign performance and optimize for open rates, click-through rates, and conversions. Ensure compliance with email marketing best practices (SPF, DKIM, DMARC, etc.). Work closely with the sales team to pass on qualified leads. Requirements: 1–3 years of proven experience in email marketing and B2B lead generation. Familiarity with email tools like Mailchimp, Instantly, Smartlead, or similar. Understanding of bulk mailing infrastructure and email deliverability best practices. Strong communication and copywriting skills. Willingness to work from our office at Netaji Subhash Place, New Delhi. Perks: Fixed salary with performance-based incentives Collaborative work environment Opportunities to grow within a fast-scaling tech company Qualifications Marketing Analytics and Communication skills Lead Generation and Marketing Automation skills Proficiency in Email Marketing Software Experience in email marketing campaigns and strategy Strong analytical and problem-solving abilities Excellent written and verbal communication skills Bachelor's degree in Marketing, Communications, or related field

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3.0 - 4.0 years

0 Lacs

Chennai, Tamil Nadu, India

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What You'll Do Microsoft Exchange Online Management : Manage and troubleshoot Microsoft Exchange Online (EXO) environments, including mail flow (Message Tracking, Queues, Delivery Reports), and ensure optimal email service delivery. Hybrid Exchange Environments : Work with Exchange Hybrid setups, assisting with migration and coexistence strategies. PowerShell Automation : Leverage PowerShell proficiency for administration, automation tasks, user management, reporting, and efficient issue resolution across the M365 suite. Email Security & Compliance : Configure and troubleshoot email security protocols (SPF, DKIM, DMARC), manage Exchange Online Protection (EOP), and implement anti-spam/anti-malware configurations. Outlook Client Support : Provide expert troubleshooting for Outlook client issues, including profile management, OST/PST handling, and Autodiscover problems. Azure AD & Office 365 Integration : Manage Azure AD and Office 365 integration, including experience with Conditional Access Policies. M365 Suite Administration : Demonstrate strong knowledge and administrative experience across the M365 suite of applications, including SharePoint Online, Teams, OneDrive, and Exchange Online. Teams Administration : Administer Microsoft Teams, including managing meeting and messaging policies, and actively monitoring call quality to ensure a premium user experience. Device & App Management : Utilize Microsoft Endpoint Manager/Intune for effective device and application management. Security & Compliance Center : Work with the M365 Security & Compliance Center and Office 365 Security tools (DLP, ATP, AIP) to enforce organizational policies. Troubleshooting & Support : Employ strong troubleshooting skills, using tools like Service Health and Message Trace, to swiftly resolve escalated support tickets and effectively liaise with Microsoft support when necessary. What We're Looking For : : 3 - 4 years of hands-on experience in managing and supporting Microsoft Office 365 environments. Technical Proficiency Strong experience with Microsoft Exchange Online (EXO) and mail flow troubleshooting. Familiarity with Exchange Hybrid environments. Hands-on experience with PowerShell for administration and automation. Understanding of email security protocols (SPF, DKIM, DMARC) and EOP. Experience with Outlook client troubleshooting. Experience with Azure AD and Office 365 integration. Knowledge of compliance features (retention policies, litigation hold, eDiscovery). Strong knowledge of the M365 suite (Exchange Online, SharePoint Online, Teams, OneDrive). Experience with Azure Active Directory (Azure AD) and Conditional Access Policies. Strong knowledge of Teams administration, policies, and call quality monitoring. Proficiency with Microsoft Endpoint Manager/Intune. Familiarity with M365 Security & Compliance Center and Office 365 Security tools (DLP, ATP, AIP). Problem-Solving Strong troubleshooting skills, including experience with Service Health and Message Trace tools. Communication Ability to handle escalated support tickets and effectively liaise with Microsoft support as Required (ref:hirist.tech)

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4.0 years

7 - 8 Lacs

Hyderābād

On-site

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Summary Expert in Marketing Cloud technology, providing end-to-end operational support and strategic advice on email deliverability. Leveraging extensive experience in marketing automation, ensure that email campaigns not only reach their intended audience but also adhere to best practices and regulatory standards to optimize engagement and effectiveness. About the Role Location – Hyderabad #LI Hybrid About the Role: Expert in Marketing Cloud technology, providing end-to-end operational support and strategic advice on email deliverability. Leveraging extensive experience in marketing automation, ensure that email campaigns not only reach their intended audience but also adhere to best practices and regulatory standards to optimize engagement and effectiveness. Key Responsibilities: Email Authentication : Enable SPF, DKIM, and DMARC at the account with IT support collaboration to ensure email authenticity by collaborating with DNS teams. IP Warming : Execute gradual IP warming strategies to build and maintain a strong sender reputation. Reputation Management : Monitor sender scores and manage blacklist issues to maintain high deliverability rates. Deliverability Monitoring : Conduct detailed analysis of bounce rates, complaint rates, and other deliverability metrics to identify and resolve issues. Content and Design Best Practices : Ensure email campaigns adhere to design best practices and legal requirements, enhancing their effectiveness and compliance. Data Quality and List Management : Recommend and implement strategies for segmentation, personalization, and data hygiene to increase user engagement. Essential Requirements: BTech / Masters in Technology or Masters in Business Administration. Overall, 4+ years of hands-on experience in Salesforce Marketing Cloud, especially within SFMC Campaigns with Email Specialist certification required. Extensive experience in Marketing Cloud technology and marketing automation. Proficient in setting up and managing email authentication protocols (SPF, DKIM, DMARC). Skilled in IP warming strategies. Strong capabilities in monitoring and managing sender reputation, including blacklist issues. Expertise in analyzing deliverability metrics and resolving related issues. Knowledgeable in email content and design best practices, as well as compliance with legal standards. Focused on maintaining high data quality and effective list management techniques, including segmentation and personalization. Familiarity with GDPR and other data protection regulations. Good understanding of the pharmaceutical commercial data landscape and commercial processes. Familiarity with and adaptability to new-generation technologies and trends (Gen AI and Agentic AI) is an added advantage. Commitment to Diversity and Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve. Accessibility and accommodation: Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to diversityandincl.india@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards Division US Business Unit Universal Hierarchy Node Location India Site Hyderabad (Office) Company / Legal Entity IN10 (FCRS = IN010) Novartis Healthcare Private Limited Functional Area Marketing Job Type Full time Employment Type Regular Shift Work No Accessibility and accommodation Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

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3.0 years

0 Lacs

Pune, Maharashtra, India

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Marathi-speaking candidates will be preferred. As a Business Development Manager , you will be responsible for driving revenue growth by converting qualified leads into clients for Kratikal’s VAPT and Compliance services . Key Responsibilities: Develop/execute sales strategies, conduct market/competitive analysis, and forecast sales. Optimize sales process by managing leads/pipeline/CRM, and ensure accurate reporting. Identify opportunities to drive renewals, upsells, and cross-sells to reduce churn and increase recurring revenue by ensuring client satisfaction. Achieve sales targets, manage key accounts, analyze performance, and implement corrective actions. Collaborate with technical teams for strategy discussions related to the client’s feedback to improve overall project delivery. Requirements: Bachelor’s or Master’s degree. 3+ years of experience in B2B SaaS sales OR IT Services, with VAPT or cybersecurity, is a MUST have. Strong communication, negotiation, and consultative selling skills Why You'll Enjoy Working at Kratikal: Get the fast learning and exciting environment of a startup, combined with the stable work and strong performance of a bigger company. There's lots of room to learn, grow, and share your ideas. We also provide good benefits like health insurance, a gratuity payment, and Employees' Provident Fund (a savings plan for your future). We are an equal opportunity employer, where everyone has a fair chance. About Us: Kratikal Tech Private Limited is a leading B2B cybersecurity firm offering cutting-edge cybersecurity solutions and services such as Network Security Audits, Compliance Implementation, IoT Security, and VAPT. Serving over 150+ enterprise customers and 1825+ SMEs across industries, including E-commerce, Fintech, BFSI, NBFC, Telecom, Consumer Internet, Cloud Service Platforms, Manufacturing, and Healthcare, Kratikal is dedicated to helping organizations combat cybercriminals using advanced, technology-driven cybersecurity solutions. The company also develops in-house cybersecurity products, including AutoSecT , competing with industry giants, alongside TSAT (Threatcop Security Awareness Training), TDMARC (Threatcop DMARC), TLMS (Threatcop Learning Management System), and TPIR (Threatcop Phishing Incident Response). These products have received numerous awards and recognitions for their innovation and effectiveness. Kratikal has been honored as the Top Cyber Security Startup at the 12th Top 100 CISO Awards. With a global reach, Kratikal collaborates with renowned organizations to secure their digital landscapes. For more information, visit our websites at www.kratikal.com and www.threatcop.com.

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5.0 - 10.0 years

0 Lacs

India

Remote

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O365 Administrator (L3) – Exchange Online, Teams, OneDrive, SharePoint 💼 Experience: 5-10 years 💰 Salary: Up to 30 LPA 📍 Location: Remote / Hybrid / Onsite (Specify your preference) ⏳ Mode: Full-time / Part-time 🔧 Skill Level: L3 About the Role We are seeking a highly skilled Office 365 Administrator (L3) to manage and maintain our enterprise Microsoft 365 environment, focusing on Exchange Online, Microsoft Teams, OneDrive, and SharePoint . This role requires an expert-level administrator capable of handling maintenance, troubleshooting, and business-as-usual (BAU) tasks while ensuring the smooth operation and security of the environment. As an L3 Administrator, you will be responsible for resolving complex issues, optimizing workflows, implementing best practices, and ensuring compliance within the Microsoft 365 suite. You will work closely with internal IT teams, security teams, and business stakeholders to maintain system performance and reliability. Key Responsibilities O365 Administration & Maintenance Manage and support Exchange Online, Teams, OneDrive, and SharePoint environments, ensuring optimal performance and uptime. Handle day-to-day BAU activities , including user provisioning, license management, access control, and policy enforcement. Perform system health checks, security audits, and compliance monitoring to maintain a robust M365 environment. Configure and optimize email security (Exchange Online Protection, Defender for Office 365) to protect against phishing and malware threats. Administer Teams governance policies, external sharing settings, and Teams lifecycle management . Oversee SharePoint Online permissions, content migrations, and site administration . Manage OneDrive for Business policies, user access, and storage allocation. L3 Support & Troubleshooting Act as an escalation point for complex L3 issues , providing deep-dive troubleshooting and resolution. Analyze system logs, error reports, and performance metrics to identify and resolve technical problems. Collaborate with Microsoft Support (Premier / FastTrack) for advanced troubleshooting when needed. Develop and document SOPs, troubleshooting guides, and knowledge base articles for internal IT teams. Security, Compliance & Governance Implement and enforce M365 security best practices , including MFA, Conditional Access, DLP, and retention policies. Ensure compliance with data governance and regulatory requirements (GDPR, ISO, SOC, etc.). Monitor and manage audit logs, SIEM integrations, and security alerts from the Microsoft Defender suite. Assist in incident response and recovery plans in case of security breaches or system failures. Automation & Optimization Develop PowerShell scripts to automate repetitive administrative tasks and improve efficiency. Optimize Microsoft 365 configurations to improve performance, scalability, and cost-effectiveness . Identify opportunities for automation and integration with other IT tools and services. Required Skills & Qualifications ✔️ 5-10 years of hands-on experience in Microsoft 365 Administration, focusing on Exchange Online, Teams, OneDrive, and SharePoint . ✔️ Strong expertise in PowerShell scripting for automation, reporting, and bulk administration. ✔️ In-depth understanding of Microsoft 365 security, compliance, and governance policies . ✔️ Experience with Azure Active Directory (AAD), Conditional Access, and Identity Management . ✔️ Proven ability to troubleshoot and resolve complex L3-level issues. ✔️ Hands-on experience with email security (Defender for O365, ATP, spam filtering, DKIM, DMARC, SPF settings) . ✔️ Strong knowledge of Teams administration, guest access policies, and integration with third-party apps . ✔️ Experience in OneDrive and SharePoint Online administration, permission models, and data migrations . ✔️ Strong problem-solving, analytical, and documentation skills . ✔️ Ability to work independently and as part of a team in a fast-paced environment. Preferred Qualifications (Nice to Have) ⭐ Microsoft certifications such as MS-100, MS-101, AZ-104, or equivalent . ⭐ Experience working with hybrid Exchange and SharePoint environments . ⭐ Familiarity with Intune, Microsoft Endpoint Manager, and M365 Security Center . ⭐ Knowledge of Power Automate, Microsoft Graph API, or other automation tools .

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1.0 years

0 Lacs

Pune, Maharashtra, India

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Marathi-speaking candidates will be preferred As a Business Development Executive at Kratikal Tech Pvt Ltd, your primary focus will be to drive revenue growth by converting qualified leads into new clients for our Vulnerability Assessment and Penetration Testing (VAPT) and Compliance services. You will manage the entire sales process for these opportunities and build strong initial relationships with new clients. Key Responsibilities: Drive and exceed your assigned revenue goals for Kratikal's VAPT and Compliance services. Take ownership of engaging with qualified leads and converting them into new clients. This includes conducting effective sales presentations and demonstrations of our cybersecurity solutions and managing your key accounts. Drive the entire sales process for your opportunities, from initial contact to closing deals. You will be responsible for managing your sales pipeline and ensuring accurate sales forecasting. Establish and nurture strong initial connections with your new clients, ensuring a smooth onboarding experience and setting the stage for long-term client relationships. Independently keep up-to-date with the evolving VAPT and Compliance market landscape and effectively collaborate with internal lead generation and technical teams to support your individual sales efforts. Identify opportunities to drive renewals, upsells, and cross-sells​ to reduce churn and help increase monthly recurring revenue from your existing accounts. Requirements: Bachelor’s or Master’s degree. 1+ years of experience in B2B SaaS sales OR B2B IT Services , ideally with cybersecurity or enterprise software, is a MUST have. Strong communication, negotiation, and consultative selling skills Why You'll Enjoy Working at Kratikal: Get the fast learning and exciting environment of a startup, combined with the stable work and strong performance of a bigger company. There's lots of room to learn, grow, and share your ideas. We also provide good benefits like health insurance, a gratuity payment, and Employees' Provident Fund (a savings plan for your future). We are an equal opportunity employer, where everyone has a fair chance. About Us: Kratikal Tech Private Limited is a leading B2B cybersecurity firm offering cutting-edge cybersecurity solutions and services such as Network Security Audits, Compliance Implementation, IoT Security, and VAPT. Serving over 150+ enterprise customers and 1825+ SMEs across industries, including E-commerce, Fintech, BFSI, NBFC, Telecom, Consumer Internet, Cloud Service Platforms, Manufacturing, and Healthcare, Kratikal is dedicated to helping organizations combat cybercriminals using advanced, technology-driven cybersecurity solutions. The company also develops in-house cybersecurity products, including AutoSecT , competing with industry giants, alongside TSAT (Threatcop Security Awareness Training), TDMARC (Threatcop DMARC), TLMS (Threatcop Learning Management System), and TPIR (Threatcop Phishing Incident Response). These products have received numerous awards and recognitions for their innovation and effectiveness. Kratikal has been honored as the Top Cyber Security Startup at the 12th Top 100 CISO Awards. With a global reach, Kratikal collaborates with renowned organizations to secure their digital landscapes. For more information, visit our websites at www.kratikal.com and www.threatcop.com. Show more Show less

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5.0 years

0 - 0 Lacs

Delhi

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Job Summary: We are seeking an experienced Mail and Directory Administrator to manage and support enterprise-level Active Directory and Email systems. The ideal candidate will have hands-on expertise in Microsoft Exchange, Active Directory, DNS, and email security protocols to ensure reliable and secure identity and communication services. Key Responsibilities: Administer and maintain Active Directory , including user/group creation, OU hierarchy, GPO management, replication, and FSMO roles. Perform regular AD health checks , updates, and backups; troubleshoot issues and manage resource bottlenecks. Manage DNS services , including zone creation, delegation, and ADFS support. Configure and support Microsoft Exchange environments including DAG, Hub Transport, and CAS servers. Create and manage Exchange mailboxes, distribution groups, and mail-enabled contacts. Troubleshoot mail delivery issues , SMTP, ActiveSync, and optimize mail flow. Maintain email DNS records (MX, SPF, DKIM, DMARC) and secure the email domain against spoofing and blacklisting. Ensure email systems are spam/virus-free through proper filtering and monitoring. Manage permissions for directory objects and shared resources. Document configurations and maintain compliance with IT policies. Requirements: 5 years of total working experience in IT environment out of which two years must be in enterprise mail and directory administration. Strong knowledge of Microsoft Exchange, Active Directory, DNS, and email security protocols. Excellent troubleshooting, communication, and documentation skills. Job Type: Full-time Pay: ₹30,000.00 - ₹45,000.00 per month Benefits: Provident Fund Schedule: Day shift Application Question(s): What is Your Current CTC? What is Your Expected CTC? What is your Notice Period? Work Location: In person

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8.0 years

0 Lacs

Pune, Maharashtra, India

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We are seeking a highly experienced Exchange Server Administrator with in-depth expertise in managing both on-premises and cloud-based Exchange environments, including Exchange Online (Office 365). The ideal candidate should have strong experience in email infrastructure, migration planning, security compliance, and be highly skilled in scripting (PowerShell) for automation and administration. Key Responsibilities Manage and administer Exchange Server (2013/2016/2019) and Exchange Online environments, ensuring high availability and performance. Handle email migrations (on-premises to Exchange Online), hybrid configurations, and directory synchronization via Azure AD Connect. Design, implement, and maintain email security, anti-spam/anti-malware, DLP, mail flow rules, and TLS configurations. Troubleshoot mail delivery, performance issues, client connectivity (Outlook, ActiveSync, OWA), and hybrid email flow. Manage public folders, shared mailboxes, distribution lists, and resource mailboxes. Create and maintain PowerShell scripts for automation, reporting, mailbox management, and Exchange configuration tasks. Implement retention policies, litigation holds, compliance rules, and eDiscovery solutions. Monitor server performance, perform capacity planning, and conduct regular health checks using Exchange Admin Center (EAC) and Exchange Management Shell (EMS). Provide support for M365 mail-related services including Defender for Office 365, Purview Compliance, and M365 audit/log analysis. Work collaboratively with security, network, and application teams for change management, patching, and updates. Technical Skills & Expertise Expertise in Exchange Server 2013/2016/2019 and Exchange Online / Office 365 Deep understanding of hybrid Exchange environments and Azure AD Connect Proficient in PowerShell scripting for Exchange and Office 365 administration Experience with Exchange migrations (Cutover, Staged, Hybrid, PST import) Knowledge of DNS, SMTP, TLS, SPF, DKIM, DMARC Familiarity with Microsoft Defender for Office 365, Purview, Security & Compliance Center Hands-on with certificate management for secure mail flow (internal and external) Basic understanding of Microsoft Intune / MDM policies for email access control (optional) Qualifications Bachelor’s degree in Computer Science, Information Technology, or a related field 8+ years of relevant experience in Microsoft Exchange and messaging systems Microsoft Certifications Preferred MS-102: Microsoft 365 Administrator Exchange Server MCSE (Retired but valuable) MS-700 or MS-101 (desirable) Soft Skills Strong communication and documentation abilities Proactive, self-motivated, and detail-oriented Ability to work independently or in a team across multiple projects Excellent troubleshooting and analytical skills Skills: resource mailboxes management,shared mailboxes management,anti-spam,server performance monitoring,tls configurations,health checks,email migrations,compliance,email security,azure ad connect,flow,exchange server,mail flow rules,dlp,purview compliance,public folders management,email infrastructure,distribution lists management,defender for office 365,online,ediscovery solutions,audit/log analysis,litigation holds,exchange server 2016,email,compliance rules,m365 mail-related services,exchange online,management,anti-malware,hybrid configurations,mail delivery troubleshooting,office 365,capacity planning,retention policies implementation,powershell scripting,mail,office,exchange server 2013,security,directory synchronization,client connectivity troubleshooting,microsoft,exchange server 2019 Show more Show less

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2.0 years

0 Lacs

Noida, Uttar Pradesh, India

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Role: On site: Noida Location Shift: US Shift (PST Zone) Timing: During Probation: 2:00 pm IST - 11:00 pm IST After Probation: 6:30 pm IST - 3:30 am IST (Note: Probation will be 03-06 months) Job Overview: We are seeking a motivated and results-driven Lead Generation Specialist to join our dynamic sales team at Threatcop. The Lead Generation Specialist will generate and nurture B2B leads through various outreach methods, including cold calling , cold emailing, and LinkedIn messaging. A key part of the role will involve leveraging advanced email marketing strategies, such as SPF, DKIM, DMARC, email warmup, and crafting B2B personas for targeted email sequences. Key Responsibilities: Generate SQL (sales-qualified lead) , a lead that has a high probability of converting into a customer using outbound cold calls , emails, and LinkedIn messaging, specifically targeting cybersecurity products and services. Implement SPF, DKIM, and DMARC for deliverability, conduct email warmup for sender reputation, develop B2B personas for targeted outreach, and create automated email sequences to nurture prospects. Design and execute targeted cold email campaigns, using LinkedIn for lead identification and engagement. Use the BANT (Budget-Authority-Need-Time) framework to qualify leads and schedule meetings or calls for the sales team. Track interactions and maintain accurate lead data in the CRM, ensuring all progress and metrics are recorded for reporting purposes. Consistently meet or exceed monthly and quarterly lead-generation goals and appointment-setting targets. Conduct in-depth research to identify high-growth industries and customer segments in cybersecurity and networking markets. Develop a comprehensive business development strategy to build and maintain a strong sales pipeline. Represent Threatcop at industry events, building relationships with key stakeholders, and driving partnerships. Requirements: Bachelor's or Master’s degree in Technology (B.Tech/BCA/M.Tech/MCA) or a related field. 2+ years of experience in B2B lead generation. Must be comfortable and skilled in conducting high-volume cold calls to potential prospects Hands-on experience with implementing SPF, DKIM, and DMARC for email deliverability, performing email warmups, and creating targeted B2B personas. Must possess full proficiency in both spoken and written English to communicate effectively with prospects and clients. Proficiency with CRM tools, email marketing platforms, and LinkedIn for lead generation and outreach. Why You'll Enjoy Working at Threatcop: Working with us allows you to gain hands-on experience and training on various industry-leading tools for database management and prospecting. Tools such as ZOHO CRM, Lusha, Apollo.io, Notion, LinkedIn Sales Navigator, and more will be at your disposal, empowering you to enhance your skills and streamline your work. Get the fast learning and exciting environment of a startup, combined with the stable work and strong performance of a bigger company. There's lots of room to learn, grow, and share your ideas. We also provide good benefits like health insurance, a gratuity payment, and Employees' Provident Fund (a savings plan for your future). We are an equal opportunity employer, where everyone has a fair chance. About Us: Threatcop Inc. is a leading People Security Management(PSM) company and a sister concern of Kratikal. Threatcop helps organizations reduce the impacts of cyber threats by strengthening the cybersecurity posture of employees. With a focus on reducing social engineering and email-based attacks, we transform employees from the weakest link to the strongest line of defense. Serving over 250+ large enterprises and 600+ SMEs across 30+ countries , Threatcop assists clients in sectors such as E-commerce, Finance, BFSI, Healthcare, Manufacturing, and Telecom with clients like Axis Bank, Gail India, ONGC, MaxLife Insurance, Daman Insurance, UNICOIL, NPCI, Tata Consumer Products and many others. We are a USA-based company, headquartered in Noida with offices in Mumbai, Pune, Bangalore, Chennai, Dubai, and Riyadh. We use the A-A-P-E (Assess, Aware, Protect, Empower) framework to deliver effective products such as TSAT, TLMS, TDMARC and TPIR to tackle evolving cyberthreats. By focusing on preventing human error, our People Security Management (PSM) approach empowers organizations to foster a culture of cybersecurity awareness to tackle modern cyber threats. For more details, visit us at: www.threatcop.com Show more Show less

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3.0 years

0 Lacs

Noida, Uttar Pradesh, India

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Roles and Responsibilities: Develop a deep understanding of Threatcop’s product suite (TSAT, TLMS, TDMARC, TPIR) and its application in People Security Management. Manage enterprise customer accounts , serving as the primary point of contact for product support, usage guidance, and troubleshooting. Strong understanding of networking fundamentals (IP, SMTP, DNS, ports), email infrastructure (SPF, DKIM, DMARC, spoofing, SMTP servers), and cybersecurity concepts (phishing, smishing, social engineering). Experience with web technologies (HTTP/HTTPS, landing pages), firewall/email gateway configurations, and Active Directory integrations (LDAP, OAuth, SSO). Proficient in analyzing email and system logs, identifying root causes, and simulating incidents. Familiarity with scripting languages (PowerShell, Python, Shell) is preferred for automation and integration tasks. Deliver compelling, real-time product demonstrations to clients, showcasing core features, usage benefits, and cybersecurity functionalities. Lead the product support team and facilitate cross-functional communication across product, engineering, and client success teams to ensure seamless project delivery. Conduct onboarding and training sessions , enabling clients to leverage the platform for threat simulations, incident reporting, and people-centric threat defense. Resolve technical queries quickly and effectively—whether it's about setup, usage, integrations, or incident response features. Gather and analyze customer feedback, suggest product improvements, and contribute insights that inform the product roadmap and enhancements. Key Skills and Qualifications: Bachelor’s degree in Computer Science, IT, Cybersecurity, Engineering, or a related field 3+ years of experience in Technical product support , preferably for cybersecurity, SaaS, or enterprise software solutions. Soft Skills: Communication, Time Management, Problem-Solving, Leadership, Multitasking, Attention to Detail Why You'll Enjoy Working at Threatcop: Get the fast learning and exciting environment of a startup, combined with the stable work and strong performance of a bigger company. There's lots of room to learn, grow, and share your ideas. We also provide good benefits like health insurance, a gratuity payment, and Employees' Provident Fund (a savings plan for your future). We are an equal opportunity employer, where everyone has a fair chance. About Us: Threatcop Inc. is a leading People Security Management(PSM) company and a sister concern of Kratikal. Threatcop helps organizations reduce the impacts of cyber threats by strengthening the cybersecurity posture of employees. With a focus on reducing social engineering and email-based attacks, we transform employees from the weakest link to the strongest line of defense. Serving over 250+ large enterprises and 600+ SMEs across 30+ countries, Threatcop assists clients in sectors such as E-commerce, Finance, BFSI, Healthcare, Manufacturing, and Telecom with clients like Axis Bank, Gail India, ONGC, MaxLife Insurance, Daman Insurance, UNICOIL, NPCI, Tata Consumer Products and many others. We are a USA-based company, headquartered in Noida with offices in Mumbai, Pune, Bangalore, Chennai, Dubai, and Riyadh. We use the A-A-P-E (Assess, Aware, Protect, Empower) framework to deliver effective products such as TSAT, TLMS, TDMARC, and TPIR to tackle evolving cyberthreats. By focusing on preventing human error, our People Security Management (PSM) approach empowers organizations to foster a culture of cybersecurity awareness to tackle modern cyber threats. For more details, visit us at: www.threatcop.com Show more Show less

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10.0 years

0 Lacs

Pune, Maharashtra, India

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About Onit Onit is a global leader in enterprise workflow solutions for legal, compliance, sales, IT, HR, and finance departments. With Onit, companies can transform best practices into smarter workflows, better processes, and operational efficiencies. Onit focuses on enterprise legal management, matter management, spend management, contract lifecycle management, and legal holds, transforming how global Fortune 500 companies and corporate legal departments bridge the gap between systems of record and systems of engagement. Position Summary The Lead IT Infrastructure will be responsible for managing and maintaining all IT Projects and Critical tickets. Project and stakeholder management ensuring seamless execution of IT Projects. Technical expertise in SSO, SPO, OD, MS Teams, PowerShell, Intune, Email Security, Exchangeand IAM is essential for this role, as is the ability to troubleshoot and resolve issues related to various applications and Microsoft 365 services. Key Skills - Microsoft Entra Suite, Security & Endpoint Management Experience: • Hands-on experience in IT Infrastructure, Identity & Access Management (IAM), MS Teams, OneDrive, SharePoint and Security. Responsibilities: • Expertise in Microsoft Entra Suite, including IAM, SSO, App Registration, AD Connect, and Tenant Migrations. • Lead M365 and Entra ID migrations, covering hybrid identity, Exchange Online, MS Teams, OneDrive, and SharePoint. • OneLogin to Entra SSO migration • Box, Dropbox, Google Workspace to SPO and OneDrive Migration. • Slack to MS Teams Migration understanding and knowledge. • Implement and manage Mimecast for email security and threat protection. • Configure and optimize Cloudflare for web security and performance. • Manage email authentication protocols (DKIM, DMARC, SPF) for enhanced security. • Deploy and maintain CrowdStrike for endpoint security and threat detection. Requirements: • 10+ years of experience in Microsoft Entra ID (Azure AD), IAM, and M365 migrations. • Strong hands-on experience with Exchange Online, Teams, OneDrive, and SharePoint migrations. • Solid knowledge of email security best practices, cloud security, and endpoint protection tools. • Migration, Project and stakeholder management experience. • Knowledge of migration tools like Sharegate, Cloudfuze, Quest, Netwoven. • Knowledge of Slack collaboration tools would be a plus. • Knowledge of GDPR, ISO 27001 process and compliance Show more Show less

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