Job Summary: We are seeking a highly experienced Senior Network Engineer to support a comprehensive IT infrastructure assessment initiative. You will be responsible for evaluating existing network environments, identifying risks and gaps, and recommending scalable, secure, and high-performing network architectures. This role reports directly to the Infrastructure Architect. Key Responsibilities: Conduct end-to-end assessments of enterprise network environments (LAN, WAN, SD-WAN, Wireless, VPNs). Document and analyze network topologies, hardware inventory, and configurations. Evaluate performance, availability, and scalability of network components. Identify network security vulnerabilities, compliance risks, and bottlenecks. Support the architect in defining future-state network design and remediation plans. Recommend optimizations and upgrades based on industry best practices. Collaborate with datacenter, cloud, and cybersecurity teams for holistic infrastructure assessment. Create technical documentation, executive summaries, and findings reports. Requirements: Minimum 8 years of experience in enterprise network engineering and operations. Hands-on expertise with routing and switching (Cisco, Juniper), firewalls (Palo Alto, Fortinet), and SD-WAN. Strong knowledge of network protocols (BGP, OSPF, MPLS, etc.). Experience with cloud networking (AWS, Azure, or GCP) is preferred. Familiarity with network monitoring and assessment tools (e.g., SolarWinds, Wireshark, NetBrain). Excellent documentation and communication skills. Industry certifications like CCNP, CCIE, or equivalent are highly desirable. Show more Show less

Job Title: Senior Executive / Assistant Manager Location: Any location in India Employment Type: Full-time / Part-time Experience: 7 years (Preferably in IT Services or Startup Environment) Job Summary: We are seeking a dynamic and proactive HR professional to join our fast-growing startup IT services company. The Senior Executive / Assistant Manager will play a crucial role in building a strong organizational culture, driving talent acquisition, and implementing HR policies that align with business goals. The ideal candidate will be an energetic, self-motivated individual who thrives in a fast-paced, evolving environment. Key Responsibilities: Talent Acquisition & Onboarding: Develop and execute recruitment strategies to attract top IT talent. Manage end-to-end recruitment, including sourcing, screening, interviewing, and hiring. Coordinate onboarding and orientation programs to ensure a seamless integration of new hires. Employee Engagement & Retention: Foster a positive and inclusive work culture that aligns with company values. Plan and execute employee engagement activities and team-building initiatives. Address employee concerns and grievances to maintain a healthy work environment. HR Policies & Compliance: Develop, implement, and update HR policies in compliance with local labor laws. Ensure adherence to employment laws, company policies, and industry best practices. Maintain HR records, contracts, and documentation securely and efficiently. Performance Management & Training: Implement performance appraisal systems and help managers with employee evaluations. Identify training and development needs and coordinate learning programs. Support leadership in career development and succession planning. Compensation & Benefits: Oversee payroll processing and ensure accuracy in salary disbursements. Administer employee benefits, leaves, and insurance policies. Benchmark salaries to remain competitive in the IT industry. Requirements: Bachelor's/ Master’s degree in Human Resources, Business Administration, or a related field. Strong understanding of labor laws, compliance, and HR best practices. Excellent communication, interpersonal, and problem-solving skills. Ability to multitask, work independently, and adapt to a dynamic startup environment. Hands-on experience with HR software and applicant tracking systems (ATS) is a plus. Show more Show less

O365 Administrator (L3) – Exchange Online, Teams, OneDrive, SharePoint 💼 Experience: 5-10 years 💰 Salary: Up to 30 LPA 📍 Location: Remote / Hybrid / Onsite (Specify your preference) ⏳ Mode: Full-time / Part-time 🔧 Skill Level: L3 About the Role We are seeking a highly skilled Office 365 Administrator (L3) to manage and maintain our enterprise Microsoft 365 environment, focusing on Exchange Online, Microsoft Teams, OneDrive, and SharePoint . This role requires an expert-level administrator capable of handling maintenance, troubleshooting, and business-as-usual (BAU) tasks while ensuring the smooth operation and security of the environment. As an L3 Administrator, you will be responsible for resolving complex issues, optimizing workflows, implementing best practices, and ensuring compliance within the Microsoft 365 suite. You will work closely with internal IT teams, security teams, and business stakeholders to maintain system performance and reliability. Key Responsibilities O365 Administration & Maintenance Manage and support Exchange Online, Teams, OneDrive, and SharePoint environments, ensuring optimal performance and uptime. Handle day-to-day BAU activities , including user provisioning, license management, access control, and policy enforcement. Perform system health checks, security audits, and compliance monitoring to maintain a robust M365 environment. Configure and optimize email security (Exchange Online Protection, Defender for Office 365) to protect against phishing and malware threats. Administer Teams governance policies, external sharing settings, and Teams lifecycle management . Oversee SharePoint Online permissions, content migrations, and site administration . Manage OneDrive for Business policies, user access, and storage allocation. L3 Support & Troubleshooting Act as an escalation point for complex L3 issues , providing deep-dive troubleshooting and resolution. Analyze system logs, error reports, and performance metrics to identify and resolve technical problems. Collaborate with Microsoft Support (Premier / FastTrack) for advanced troubleshooting when needed. Develop and document SOPs, troubleshooting guides, and knowledge base articles for internal IT teams. Security, Compliance & Governance Implement and enforce M365 security best practices , including MFA, Conditional Access, DLP, and retention policies. Ensure compliance with data governance and regulatory requirements (GDPR, ISO, SOC, etc.). Monitor and manage audit logs, SIEM integrations, and security alerts from the Microsoft Defender suite. Assist in incident response and recovery plans in case of security breaches or system failures. Automation & Optimization Develop PowerShell scripts to automate repetitive administrative tasks and improve efficiency. Optimize Microsoft 365 configurations to improve performance, scalability, and cost-effectiveness . Identify opportunities for automation and integration with other IT tools and services. Required Skills & Qualifications ✔️ 5-10 years of hands-on experience in Microsoft 365 Administration, focusing on Exchange Online, Teams, OneDrive, and SharePoint . ✔️ Strong expertise in PowerShell scripting for automation, reporting, and bulk administration. ✔️ In-depth understanding of Microsoft 365 security, compliance, and governance policies . ✔️ Experience with Azure Active Directory (AAD), Conditional Access, and Identity Management . ✔️ Proven ability to troubleshoot and resolve complex L3-level issues. ✔️ Hands-on experience with email security (Defender for O365, ATP, spam filtering, DKIM, DMARC, SPF settings) . ✔️ Strong knowledge of Teams administration, guest access policies, and integration with third-party apps . ✔️ Experience in OneDrive and SharePoint Online administration, permission models, and data migrations . ✔️ Strong problem-solving, analytical, and documentation skills . ✔️ Ability to work independently and as part of a team in a fast-paced environment. Preferred Qualifications (Nice to Have) ⭐ Microsoft certifications such as MS-100, MS-101, AZ-104, or equivalent . ⭐ Experience working with hybrid Exchange and SharePoint environments . ⭐ Familiarity with Intune, Microsoft Endpoint Manager, and M365 Security Center . ⭐ Knowledge of Power Automate, Microsoft Graph API, or other automation tools .

Abouts Us MUSOFT provides organizations of all sizes with the best, most trustworthy IT solutions. In the ever-evolving technology market, we believe that companies need reliable allies who can guide them through the challenges that accompany technological growth. We provide cloud, security and mobility services - to name a few. MUSOFT is trusted partner to provide the technology solutions & services by leveraging cutting-edge technology to deliver greater results and enhance customer experiences About the Role We are seeking a highly skilled and experienced ServiceNow Technical Architect with 10+ years of IT experience , including extensive hands-on expertise in ServiceNow architecture, platform development, and enterprise solution design . This role requires a strategic thinker with a deep technical background in ServiceNow and a strong ability to lead the design and implementation of scalable, integrated solutions across complex enterprise environments. As a ServiceNow Technical Architect, you will be responsible for defining the technical vision, platform standards, and architectural direction of our ServiceNow ecosystem. You will collaborate with cross-functional teams, guide technical delivery, and ensure alignment with business goals while adhering to platform best practices. Key Responsibilities Platform Architecture & Strategy Design end-to-end ServiceNow architecture solutions across ITSM, ITOM, ITAM, SecOps, and other modules. Define platform standards, development frameworks, data models, and architectural governance processes. Evaluate new ServiceNow features, releases, and best practices to guide platform evolution and strategic investments. Solution Design & Technical Leadership Translate complex business requirements into scalable, maintainable ServiceNow solutions and integrations. Lead technical discovery and architecture workshops with stakeholders and process owners. Provide solution blueprints and technical documentation to support platform development and ongoing enhancements. Development Oversight & Governance Oversee and guide development teams in the implementation of ServiceNow applications, custom modules, workflows, and scripts. Ensure adherence to platform best practices, code quality standards, and security/compliance requirements. Lead code reviews and provide expert-level support for complex issues related to architecture, scripting, or integrations. Integrations & Automation Design and implement robust integrations between ServiceNow and external systems using REST, SOAP, JDBC, and MID Servers. Define integration architecture, including authentication, error handling, and performance optimization. Leverage ServiceNow automation capabilities (Flow Designer, Orchestration, IntegrationHub) to streamline business processes. Platform Optimization & Maintenance Manage the health, scalability, and performance of the ServiceNow platform, including instance upgrades and patching. Monitor system logs, conduct root cause analysis, and optimize platform configurations to prevent issues. Enforce security policies and access controls aligned with enterprise IT governance. Team Collaboration & Leadership Serve as the primary technical point of contact for ServiceNow projects and platform initiatives. Collaborate with product managers, business analysts, and infrastructure teams to align solutions with organizational goals. Mentor developers and administrators on architectural principles and ServiceNow best practices. Required Qualifications 10+ years of IT experience , with 7+ years of dedicated ServiceNow experience in development and architecture. Proven experience as a ServiceNow Technical Architect , including hands-on leadership of large-scale implementations. Deep expertise across core ServiceNow modules (ITSM, ITOM, ITAM, SecOps, CMDB, Discovery, Service Catalog, etc.). ServiceNow Certified Application Developer (CAD) – Required . ServiceNow Certified System Administrator (CSA) – Required . ServiceNow Certified Implementation Specialist (CIS) in one or more modules – Preferred. Strong proficiency in JavaScript , Glide API , and ServiceNow scripting (server-side and client-side). Expertise in designing and deploying REST/SOAP-based integrations and using IntegrationHub, Flow Designer , and Orchestration . Strong understanding of CMDB design and maintenance , data governance, and service mapping. Experience in Agile/Scrum environments , sprint planning, and working with distributed teams. Excellent communication and leadership skills, with the ability to influence technical and business stakeholders.