287 Dispute Management Jobs - Page 8

Role & responsibilities Reviewing Oracle Invoice Print report or Daily Invoices and updating email address pertaining to the invoicing method in accordance with the customer specification. Handling Manual invoicing based on the requests from collectors/stakeholders Send and upload invoices daily for all vendors and customers in different portals to ensure timely collections Creation of Receipts based on the daily Bank Statements and Application of receivables to Cash Receipts in ERP Daily processing of cash receipts and postings to customer accounts, including payments made by credit card, lockbox, ACH and Wire deposits and other adjustments to customer accounts for credits/debits and account write-offs. Publishing Daily Cash Summary and other reporting Processing of Customer Refunds Handling AP/AR Offsets Complete reconciliations of unmatched payments to ensure proper and timely application Maintain documentation for compliance reporting and audits. Ensure compliance with all policies, procedures and standard business practices, as they pertain to cash application, including internal control procedures and Sarbanes-Oxley regulations Ensure compliance with all policies, procedures and standard business practices, as they pertain to cash application, including internal control procedures and Sarbanes-Oxley regulations Apply payments and contractual adjustments to accounts in an accurate and timelymanner. Ensuring month end transactions completed within the deadline to facilitate smooth Month end closure Preferred candidate profile Bachelor/Master Degree in Finance Knowledge & Experience Fluency in English Language Minimum 2 - 3 years experience in Invoicing/Cash Application, preferably in a B2B / B2C environment Good working knowledge of Oracle 12, SAP Ariba and of Microsoft Office Excel Intermediate proficiency in Microsoft Excel, including vlookups and Pivot tables Proficiency in Microsoft Office Suite.

Job Responsibilities Work on-account balances for portfolio assigned. Research and implement effective collection techniques. Follow-up with clients on overdue accounts. Performs other assigned tasks and duties necessary to support AR. Reconciles client accounts and cash applications as necessary Provides customer service regarding collection issues as it pertains to anything that a customer requests or needs to ensure payment of past due balances. Manage assigned support tickets and resolve them in a timely manner. Requirements Minimum of 2 years of relevant work experience Bachelors Degree in Accounting or related discipline, or equivalent work experience Previous accounts receivable experience Intermediate skills in Excel Experience in Highradius preferred Experience in Workday is preferred Compensation and Benefits Compensation: Commensurate with Industry standards Other Benefits: Provident Fund, Gratuity, Medical Insurance, Group Personal Accident Insurance etc. employment benefits depending on the position.

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Genpact Walk-In Drive for the role of Process Developer, Customer Relations Analyst || Hyderabad on 21st June 2025 (Saturday) Walkin Drive Date: 21-June-2025 (Saturday) Walkin Time: 11:30 AM - 1:00 PM Walkin Venue: Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana-500049 Experience: 2-5 years (Previous exp. in supply chain domain) Graduation: Any graduate (except law) Work location: Hyderabad (work from office) Shift: Should be comfortable with any shift (24*7) The Customer Relations Analyst provides post-invoice assistance to our internal customers regarding challenges that arise with sales orders. This role utilizes our case management system to continuously provide top-level service, which is essential in creating customer loyalty and repeat business. Responsibilities Handling customer/sales requests and providing information to customers via e-mails/phone Provide prompt, efficient, and satisfactory responses to customer inquiries on Contracts/order status and billing/invoicing corrections. Handling customer inquiries related to returns, processing return requests, ensuring adherence to return policies, resolving customer issues, and working towards customer satisfaction. Coordinating the processing of credits and product replacement with the Internal team and Vendors. Liaising and pursuing with End Clients, Internal team, Carriers, and Vendors to address concerns and questions about Order fulfilment, Shipment tracking and Refunds. Coordinating with carrier team to obtain periodic status of the load (pickup / in transit / delivery) Updating ERP regarding customer details, order details, supplies, pricing etc. Follow-up on pending items with Logistics / Supply chain team for order delivery status Gathering information from logistics partners and informing customers regarding Coordinating with demand control team to obtain availability dates of short / unavailable items on customers order Track end to end status of order and share real time updates with the customer Share insights to the Training team on improving overall teams process knowledge Own SLA/KPI and ensure daily TAT and Accuracy targets are met Qualifications we seek in you! Minimum Qualifications / Skills Any graduate (except law) Industry Experience - Services or hi-tech industry Process/Domain Experience Order Management (Entry/Amendment) Quote to cash process and sales administration Coordination with Logistics / Supply chain teams Dispute Management Pre-Sales & Post-Sales Support Knowledge on Logistics & Returns, Allocations, Material management, Vendor and Carrier relationship management, Contract Management, Credit & Debit, Warehouse follow up, Inbound & Outbound Accrual Freight Report, Consolidated reports for logistics. Project based billing collation and computation Experience of Managing and administering contracts Preferred Qualifications/ Skills Ability to learn quickly Diploma / Post Graduation in International supply chain management / Sourcing Management Oracle, SAP, knowledge and experience would be an added advantage Note: Please carry below documents with you: 3 copies of updated resume 3 Passport size photographs Original Aadhar card 2 copies of Aadhar card Payslips Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training

Key Responsibilities Stores & Inventory Management Ensure receipt of materials along with complete documentation, proper, and in undamaged condition. Verify received goods against invoices and purchase orders for quantity and specifications. Supervise all loading and unloading activities to ensure safety and accuracy. Crane operating knowledge also Carry out inward inspection and quantity checks as per PO and Invoice. Identify and report any material shortages or damages upon receipt. Prepare Goods Receipt Notes (GRNs) and resolve any GRN-related discrepancies. Enter all received materials into the ERP system with accurate GRN tagging. Offer materials to the Quality team for inspection post-GRN. Organize materials in designated locations following the system in the ERP environment. Manage inventory of raw materials, consumables, and general store items. Submit all invoices to Accounts after completion of the GRN process. Arrange material dispatch to subcontractors along with the preparation of Job Work Challan Handle receipt and verification of outsourced components from job work vendors. Maintain control over subcontracted parts inventory and reconciliation. Liaise with Production, Purchase, Quality, and Excise departments to ensure seamless operations. Raise debit notes and coordinate with suppliers for rejected or returned materials. Tag all materials clearly for status (Accepted/Rejected), storage location, and identification. Conduct periodic physical stock verification and reconcile with ERP records. Coordinate with suppliers for stock discrepancies and ensure timely resolution. Dispose of non-conforming or rejected items in a timely manner as per quality guidelines. Manage work order processing, monitor part shortages, issue excess items if required, and close job orders. Generate and analyze ERP- based MIS reports stock valuation, consumption trends, pending GRNs, etc. Prepare monthly stock statements and maintain documentation up to date. Maintain daily reports of receipts, stock issues, balances, and highlight mismatches in documentation. Maintain lean inventory levels, avoiding overstocking or stock outs through effective inventory control. Ensure all store activities are recorded accurately and updated on a daily basis. Factory Address : Adroitre Energy LLP, Gate No. 309, Chakan MIDC, Nighoje , Pune 410501. Send your cv at hr.admin@adroit-eng.com/7774095744

Our brand is rapidly growing and its time to add to our Customer Success Team! We are looking for an enthusiastic Process Associate- AR who fits with our company culture and is excited to learn and manage finance services every day! Essential Functions Help Process Track and record payments in an accurate, efficient and timely manner. Managed end to end AR cycle process (Cash app, Billing, Invoice, Aging, Bank reconciliation, Payment, etc) Support the company in optimizing our financial transactions and systems by performing reconciliation of payments and customer accounts. Strengthen and grow relationships with clients by communicating with customers regarding past due accounts. Assist in streamlining and improving the accounts receivable process identifying areas of performance improvement. Gather and verify invoices for appropriate documentation prior to issuing the invoice for payments Maintain accounts receivable records to ensure aging is up to date, credits. Software knowledge is mandatory – SAP, QuickBooks, Oracle, Citrix, and other ERP’s Experience 2+ Years in relevant process and projects can apply. Shift time – 7:00 PM to 4:00 AM, 8:00 PM to 5:00 AM, or 9:00 PM to 6:00 AM (Shift will be assigned based on project requirements) Technical Requirements: Laptop or Desktop: Windows (i5 or higher, 8GB RAM minimum) Screen: 14 inches, Full HD (19201080) Internet Speed: 100 Mbps or higher

The Opportunity: The Credit Analyst is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. Will have to strike a balance between maintaining trustful relationships, and ensuring timely payment there by reducing past due and influencing DSO numbers positively. €¢ Skills and experience matching that resolves customer-billing problems and maintains accounts receivable delinquency, applying good customer service in a timely manner and maintaining healthy pastdue trending on the portfolios €¢ Collect customer payments in accordance with payment due dates €¢ Reviews and prioritizes open accounts for collection efforts €¢ Role of mentor and back up for the associates incharge of and bringing them up the learning curve €¢ Solves cash applications and Evaluated Receipt Settlement mode of ordering and payment €¢ Making outbound collection calls in a professional manner while keeping and improving customer relations. €¢ Initiate contact, via phone and/or e-mail, with a large portfolio of customer accounts using to determine the reason for past due accounts receivable. Customer communication will require critical thinking skills to probe into the reasons for non-payment to ensure the proper resolution can be implemented. €¢ Based on customer responses, recommend and implement action plans for resolving delinquent transactions. Action plans may require the credit analyst to engage Avantor associates from other departments, e.g., sales reps, pricing, etc. or outside parties, e.g., vendors, freight carriers, etc. €¢ Reconciliation of assigned accounts to ensure that payments and credit memos are properly applied. €¢ When necessary, escalate collection problems to CFS Management and/or Sales Team to assist in collection/resolution process €¢ Approve and authorize release of orders according to credit line and payment history within established guidelines. €¢ Communicate the status of the assigned portfolio and/or specific accounts to CFS Management and/or Sales Team. €¢ Work on special projects, e.g., account clean up, as needed €¢ Identify issues attributing to account delinquency and discuss them with management. €¢ Review and monitor assigned accounts and all applicable collection reports. €¢ Provide timely follow-up on payment arrangements €¢ Process Payments & Refunds as applicable €¢ Resolve billing and customer credit issues €¢ Update account status records and collections effort €¢ Report on collection activity and accounts receivable status €¢ Mail correspondence to customers to encourage payment of delinquent accounts. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd party non-solicitation policy: By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation

Role : Operations Associate Location: Thane What will a successful Operations Associate do at Fiserv? The purpose of the position is that the person will be responsible for processing the chargebacks on daily basis Visa/MasterCard/EFTPOS/Amex/CUP. Ensuring that that all SLAs are met, queries, problems and incidents are dealt with in a timely and efficient manner for the Operational Efficiency. What will you do? Perform chargebacks efficiently to meet SLAs. Handling advance dispute stages like Arbitrations/Compliance filing. Preparing and sending chargeback reports as per client requirement. Checking and reconciling chargeback financials within area of responsibility. Identify discrepancies in processing & implement fixes. Collecting and analyzing data files to identify trends, patterns, anomalies, and other helpful information. Daily check lists, whilst meeting our contractual SLAs. Carrying out any other activities allocated to the role. What will you need to know? Minimum 3-4 years of working experience in Finance / Banking industry or others that relate to Acquiring Chargebacks processing, Banking & Payment and settlement operation functions. Proven understanding of Chargeback related knowledge such as Scheme incoming/outgoing files, skillset to read and understand the chargebacks, using merchant evidence to prepare rebuttal and case defence. Card operations debit card / credit card/ prepaid card, POS, transaction flow etc. Good interpersonal skills and the ability to multitask in a demanding and fast paced environment. What will be great to have ? Demonstrable analytical and problem-solving skills. Proven ability to handle time critical and deadline orientated workload. IT Skills - Excel, Word, Outlook, familiarity with process improvements and AI options • Query Management.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Senior Manager, Order to Cash We%27re looking for someone with extensive knowledge and understanding of entire order to cash process including different invoice types (Manual, Consolidated and Automated). In this role, you will be expected to work on strict deadlines, in a fairly high pressure business environment while being a good team player and should have led a team size of 50 people. Responsibilities In this role, you%27ll be responsible for all the activities related to O2C domain . Validate the Purchase Order (PO) requests from to bill the order . Investigate discrepancies in the PO and invoices with disputes . Manage Order to Cash related to collections and dispute management, implement & adhere to strategy . Interaction with end customers via Calls and Emails for collecting pass due amounts . Meeting collections numbers/targets (monthly/ quarterly/ yearly) . Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls. . Dispute Handling related to invoice issues . Lead and participate in conference calls with Country / Regional Financial Managers. . Participate in governance meetings at country / region level Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards . Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects) . Timely and effective communication with internal departments (like sales, Operations, Credit teams) for issue resolution Qualifications we seek in you Minimum qualifications . B.Com graduation (MBA - Finance preferred) . Relevant work experience in Order to Cash Preferred qualifications . Very Good Written and Verbal Interpersonal skills . Proficient in MS Office applications, especially in MS excel . SAP knowledge and experience in generating reports from SAP would be an added advantage Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Hiring for US and UK Brands need excellent communication skills UG/Grad with experience and freshers eligible salary upto 8.5 LPA/unlimited performance based incentives 5 days working/2 days offs loc ; Gurgaon/Noida MOB - Pratham - 9818489759

Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Job Details Country/Region: India Employment Type: Remote Work Type: Contract State: Tamil Nadu City: Chennai Requirements Need three consultants with a mix of CFIN and RTR knowledge. If someone only has either CFIN and/or RTR, we will consider them. Looking for offshore resource working from 7 AM to 4 PM ET hours. Please find below job description for CFIN and RTR workstream. Minimum requirements: Education: Bachelor s degree foreign educational equivalent or equivalent based on combination of education and/or experience. Required Experience: In addition to degree or equivalent, must have all the following: Minimum 8 years of SAP experience in implementing and support of FICO, GL, AR, AP, AA, CO-PA, Lockbox processes, Cash Applications, FSCM and integration to other process areas Sales & Distribution (SD), Materials Management (MM), Production Planning (PP), Business Warehouse (BW). Minimum 5 years of SAP functional experience in a Fortune 1000 or like enterprise, including requirements gathering, design and customization. Minimum 2 years of hands-on experience in SAP Financials & Controlling (FICO) configuration in SAP S/4HANA system following SAP Activate methodology. Minimum 2 full lifecycle implementations in SAP S/4HANA specific to SAP Financials and Controlling area. Minimum 2 years of experience with SAP S/4HANA Central Finance (CFIN) reporting, Central Payments, Central Tax Reporting, Central Asset Accounting, Central Collections Management & Central Dispute Management. Minimum 2 years of experience with SAP S/4HANA Record to Report (RTR) workstream specific to Accounts Receivables, Accounts Payables, Cash Application, Asset Accounting, Collections Management, Dispute Management and Bank Integrations. Minimum 1 year of experience in SAP Solution Manager including experience in SAP CHARM process. Minimum 1 year of experience communicating technical and business issues/solutions to all levels of management. Preferred Experience: SAP Business Planning and Consolidation (BPC). Integration of SAP solution to Vertex External Tax Engine. Paymetric - credit card processing application. Strong experience in SAP BCM (Bank Communication Management). OpenText Vendor Invoice Management (VIM) solution for both PO based, and non-PO based vendor invoice solution scenarios. SAP Master Data Governance (MDG). Experience in complex SAP environments, supporting multiple SAP components, preferred. SAP certification(s) in SAP FICO functional area.

Summary of the role The successful candidate will be aligned with our Finance Operations Global Accounts Receivable team and will be responsible for accounts receivable, customer queries and dispute resolution. You will be responsible for Cash Applications where in you need to have extensive knowledge and ability to perform day-to-day operations while maintaining SLA s. Solving queries related to cash applications and coordination with customers is required. You should have a basic level understanding of O2C process, specifically cash application process involving research and application of unapplied cash, reconciliation of account, processing emails related to remittance advice from customers, etc. As part of our commitment to your development, you will also gain exposure in cross-functional and process improvement projects, and your core responsibilities will include following: Ensure timely closure of payments with high degree of accuracy Respond to customer queries through call and/or email Research unapplied payments and work with customer to identify the root cause and resolve open issues on account Work with internal teams to drive process improvements and resolve escalations and discrepancies on customer account Provide growth ideas for process standardization and automation through JDI/Kaizen projects Perform complex reconciliations on customer payments Perform QC and conduct refresher trainings with the team on best practice sharing Highlight and address issues with the technical teams related to the discrepancies with the ERP system Job requirements Must be fluent in German language skills Excellent written and verbal communication skills with strong customer service focus Ability to prioritize, multi-task and work with minimal supervision Drive for continuous learning and self-development Flexibility to change as per the changing requirements of the business Minimum 4 years experience in O2C domain, preferably cash application or Customer Service Intermediate knowledge of Excel including working with pivot & formulas Flexible to work in late evening/night shifts Graduation or a Master s Degree in Accounting/Finance or a related field. Previous experience 4 Years, preferably in Account Receivables, Collections, Dispute Management, Customer Service, or other customer facing role B2 level certification for language roles (German) Previous experience 4 Years, preferably in Account Receivables, Collections, Dispute Management, Customer Service, or other customer facing role B2 level certification for language roles (German)

About NCR Atleos About NCR Atleos Position Summary & Key Areas of Responsibility Incumbent reports to the department manager and is responsible for execution of credit/collections processing to ensure accurate and timely management of the credit practices within the companys accounting function. Under over-all direction of area manager, manage and assume responsibility for all aspects of credit extension and collection for a specific portfolio of customers Confer with customer by telephone in attempt to determine reason for overdue payment, reviewing terms of sales, service, or credit contract with customer. Research payment issues involving disputed deliveries, returns and credits, which have, or may result in delinquent balances. Resolve issues quickly to prevent further aging of delinquent balances. Work with manager to identify accounts, which may present a business credit risk, require credit hold, or outside collection. Record information about financial status of customer and documents status of collection efforts. Keep sales representatives aware of account status and problems. Answer incoming calls, provides invoices to customers, sorts and files correspondence. Can maintain the collection calls with multiple stakeholders (customer, sales, management etc.) Must be process oriented and should know the collection processes and scenarios Demonstrate ability to maintain portfolio in good shape and have ability to assess the risks, actions that needs to be taken. Proven track of good and stable performance (internal candidates). Ability to support manager in process related actions or analysis Skills and Qualifications needed to be successful in this role: Bachelors degree in business or related field Over two years experience as a credit/collection specialist; or any equivalent Combination of acceptable training, education, and experience Must possess effective written and verbal communications skills. Should be able to demonstrate PC proficiency in MS Word and Excel as well as learn any corporate or industry software used by the position. Especially Excel skills related to reporting (formulas, pivot tables etc.) Basic accounting skills required. Fluent in English, both written and spoken Customer oriented Strong work Ethic Regular shift timing for APAC Preferred Qualifications: Associates degree or technical or equivalent preferred. EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, colour, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agenciesNCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes. #LI-SS1 #Li-Hybrid EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agenciesNCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

Roles and Responsibilities: Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to): - Customer channel management - Case Management - Customer onboarding and relationship management - Contract and dispute management and more. Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks. Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas, who have an ability to execute specialized work to support operations. At the top of this career stream, individuals work independently and apply standards yet can also make departures from established processes to resolve problems. A colleague at this level works on tasks of limited scope and complexity, exercises independent judgment within defined boundaries and guidelines and typically under supervision. The colleague has skills developed through job-related training and on-the-job experience within a specific job discipline. Colleagues have knowledge of standardized work routines and methods, general facts and information but may need to escalate non-routine problems to a more experienced colleague or supervisor. The job requires limited job and business knowledge at the time of hiring

Amazon is looking for driven Sr. FinOps Analyst to become major contributors to the fast paced world of Global Accounts Payable. We ll give you the opportunity to really make a difference in a high growth environment where your ability to identify, communicate and drive changes will be a key. You will own and manage direct relationships with our TOP vendors and coordinate problem solving activities with them to ensure best vendor experience and smooth flow of all business process. We re looking for people with outstanding communication and analytical skills as well as a passion for process improvement and problem solving. If you are motivated to dive into the detail, take ownership and be able to work in a fast paced environment we have the career you re looking for! About the role The successful candidate will be a member of the Global Finance Operations and will be responsible for vendor experience and complex dispute management. Responsibilities will include: Identifying root causes for problems within the supply chain or in internal Amazon systems and leading the initiative of fixing these problemsconduct follow-up tasks, communicate opportunities for improvement and agree action plans Analyze key Supplier trends, govern mediation requirement based on analyzed trends Acting as a main point of contact for TOP Amazon Suppliers, with the goal to develop strong business relationships, create mutual trust, and resolve any conflicts to avoid shipment holds or other business interruption Prepare vendor health scorecard Conducting reviews and identifying vendor accounts that are likely to become a delivery hold situation and pro-actively working on their account balances Addressing any account related inquiries and concerns from vendors and ensuring vendors know to use the Amazon tools Other requirements: Analyzing metrics relating to operational performance and effectively presenting data to vendors and internal teams Working actively and accurately on an independent basis; giving great attention to detail and displaying the initiative to quickly identify and resolve variances, failures and discrepancies Interacting with Retail Finance teams while working on the same vendor account and agreeing on priorities, business decisions, objectives and communication 1. Processing of invoices as per the agreed timeliness and quality 2. Perform quality check based on the agreed parameters and provide feedback 3. Prepare the dashboard covering the the key metrics Bachelors degree in accounting and commerce (B. Com) Knowledge of Excel at an advanced level Experience with Microsoft Office products and applications 3+ years of finance operations/shared services, accounts payable, account receivable (collections) or general ledger experience 5+ years of finance operations/shared services, accounts payable, account receivable (collections) or general ledger experience

Hiring for Chat/Voice Process | 35K in hand | Malad & Thane | 5 days working, rotational shifts/week off | Req. fraud/dispute or BPO/banking exp | 1.3LPA retention bonus | Send resume to pallav@careerguideline.com or call 7276825565

Order Management || Logistics Criteria-Any graduate with 2 year exp into Order Management/Claims Mgt WFO-5 Days working 24*7 Shifts CTC: Upto 5.5 + Variables Immediate Joiners Only Location-Pune Contact- HR Gaurav:9653852049 HR Prachi:9660626710

The Chargeback and Disputes Executive will manage chargeback and dispute cases, ensuring timely resolution and compliance with payment industry regulations. This role requires close collaboration with internal and external teams to mitigate risks and minimize financial losses. Key Responsibilities: Chargeback Management: Handle chargeback cases, gather evidence, and submit disputes to card networks and payment processors. Dispute Resolution: Address customer disputes and work with banks, financial institutions, and internal teams to resolve claims. Reporting: Maintain chargeback records, generate reports, and monitor trends for management. Risk Mitigation: Identify patterns in disputes and suggest process improvements to reduce chargebacks. Customer Communication: Keep customers informed about dispute statuses and resolution processes. Skills and Qualifications: Experience: 3-5 years in chargeback management or related fields. Skills: Analytical, detail-oriented, strong communication, and knowledge of card network rules. Tools: Familiarity with chargeback management software and Microsoft Office. Education: Any UG degree mandatory.

Disputes Chargeback Specialist We are seeking a detail-oriented and proactive Disputes chargeback specialist. In this role, you will play a critical part in protecting the customer and banks assets by identifying and preventing fraud and non-fraud dispute activities related to credit card transactions, accounts, and chargebacks. You will be responsible for managing chargeback cases from initiation to resolution, ensuring compliance with regulations and minimizing financial losses. You will work closely with customers, merchants, financial institutions, and internal teams to ensure prompt and effective resolution of fraud cases, while maintaining high standards of customer service. Role & Responsibilities Investigate disputes and manage chargeback cases, including reviewing documentation, gathering evidence, and preparing responses to represent the bank's position. Place and remove chargeback on accounts post determining appropriate actions based on established procedures. Collaborate with supervisors to handle complex cases, including high-value chargebacks, ensuring timely blocking of accounts where necessary to protect the banks assets. Build and maintain effective communication with customers, merchants, financial institutions, and internal personnel to resolve fraud-related issues and chargeback disputes. Meet and exceed performance goals, including call and case quality, productivity, and customer satisfaction by delivering excellent service. Assist in identifying and implementing process improvements to enhance the efficiency and effectiveness of fraud detection and prevention activities and the chargeback process. Stay informed about the latest trends in fraud prevention and chargeback regulations, both nationally and globally, and recommend new tools, services, and best practices. Complete all required compliance and remedial training on schedule. Qualification : Graduation Mandatory Working Days : 5 working days, 2 rotational week offs CTC : Upto 3.80 LPA to 6.0 LPA Transportation : 2 Way Cab

Description We are seeking an experienced SAP FSCM Consultant with 8-15 years of experience to join our team in India. The ideal candidate will have a strong background in implementing and optimizing SAP Financial Supply Chain Management (FSCM) solutions, along with a deep understanding of financial processes. This role requires excellent analytical skills, strong communication abilities, and a proven track record of successfully delivering SAP projects. Responsibilities Collaborate with business stakeholders to gather requirements and translate them into SAP FSCM solutions. Design, implement and optimize SAP FSCM processes including Credit Management, Collections Management, and Dispute Management. Conduct system configuration, testing, and validation to ensure effective integration of FSCM modules with other SAP components. Provide expertise in troubleshooting and resolving issues within SAP FSCM solutions. Train end-users and provide ongoing support for SAP FSCM functionalities. Participate in project planning and scoping, ensuring timely delivery of project milestones. Stay updated with the latest SAP FSCM features and industry best practices. Skills and Qualifications Bachelor's degree in Business, Information Technology, or a related field; MBA or relevant certification is a plus. 8-15 years of experience in SAP FSCM consulting with hands-on experience in implementing and supporting FSCM modules. Strong understanding of finance and accounting principles as they relate to credit management and collections. Proficient in SAP ERP modules such as FI (Finance) and CO (Controlling). Experience with SAP S/4HANA is highly desirable. Excellent analytical and problem-solving skills to troubleshoot and resolve issues. Strong communication skills to effectively collaborate with cross-functional teams and stakeholders. Ability to work independently and manage multiple tasks in a fast-paced environment.

Assistant Manager - AR Collections & Deductions Location : Kochi Shift : 8pm - 5am (Mandatory) Should be ready to relocate to kochi Work from Office Prefers Immediate joiners Brief Job Description: Perform daily customer invoicing for PPD division including review for accuracy, freight rating and escalate as needed. Deliver invoices 4x day in Elixir Perform releasing of loads for freight rating, reconcile shipping documents/SDN to invoicing, LC/DP documentations to US Bank, Documentation related to COI's, upload documents to US Bank portal, Marsh portal and for Air freight export shipments Perform /create manual debit/credit and rebates after obtaining adequate approvals per approval matrix and without any non-conformance to Sales Policy. Rebates Process/Manage line-item credits/Internal adjustment entries or claims by /from customers Process/Manage line-item credits/Internal adjustment entries in customer accounts and rebilling to customers due to corrections in original billing due to various reasons. The process includes Load Recalls, Invoice cancellations and reprocessing and Pricing/PO changes Manage FSC (Forest Stewardship Council) related activities like Preparing weekly FSC report, completing line-item credits and Transferring rolls to FSC orders Manage and monitor customer invoicing process to ensure timely completion of entire activities and report business in case of any issue/error to correction Perform /Manage month close/Month end activities related to AR process like Change the dates in ERP(JDE), pre/post close communications to business, adding to auto moved loads at 6 AM, move invoice report to clear of closing month shipment and share reconciliation reports to controllers Participate in UAT related to application and ERP upgradation projects related to AR (applications like Elixir, DMX, Paper Soft and JDE) Support AR Supervisor on various key corporate initiatives Perform daily customer order releasing activity in invoicing applications (Elixir) Responsible for updating the SOP/process map of customer invoicing and exporting invoices to ERP processes Provide trainings to team members on customer invoice application (Elixir) and customer invoicing process Support of controllers reconciliation of inventory moves vs invoicing weekly/month end Responsible for maintaining the AR resource page and process related documents up to date in SharePoint Supports accounts receivable activities through high level collection, deduction, Refund and billing practices Communicates and builds strong partnerships cross functionally, departmentally and provides excellent service to customer base Investigate and research all claims and deductions for customer accounts. Obtain supporting back up documentation from mills, customers and/or carriers to validate claims. Coordinate with internal business partners the resolution of non-standard complex deduction related issues submitted by both customers and internal stakeholders within set deadlines and authority amounts. Dispute invalid deductions and submit to customers and brokers for repayment. Maintain the track of all open and closed claim deductions for customer accounts. Perform all collection related duties including calls/correspondence, troubleshooting collection issues, processing customer refunds, and resolving client discrepancies and short payments for customer accounts. Maintain collection tracking using a weekly collection report of all open AR in conjunction with various customer watch lists. Address and communicate collection related issues, including dealing with non-standard, complex issues submitted by both customers and internal stakeholders. Convey the highest level of support to the collection effort and overall DSO results. Monitor the aged receivables/credits and work with customers/internal stake holders to close the open issues on a timely manner. Follow up with customer for refund cases and close them on a timely basis Mitigate bad debt by monitoring aging reports and potential write-offs. Perform the Credit/rebill offsets activities by working closely with customers and buyers Perform Check/ACH changes and Bank account confirmations function with highly degree of quality Regularly escalate cases to respective buyers/sales team related to past due payments from customers Reporting of customer aging, customers on hold and handling of various claims from customers Generate weekly customer statements with outstanding, analysis, reporting, circulation to customers and follow up for timely settlements Monitoring of WinSCP application. Track and report movements in customer records on a daily basis. Take corrective actions on any cash application errors. Perform reconciliation between main ERP and subsidiary 's ERP Perform month end activities. The activities incudes review of old/open deductions, monitor/review write offs, bad debts, uncollectable amounts, minor write offs, offset entries, reconciliation between ERPs, inter-company sales, month end customer invoicing, inventory management, month end statement creation, cash discounts and reverse upload from main ERP to subsidiary ERP and Month end reconciliation certification etc. Perform all AR related month end reporting including reconciliation and analysis of data. This needs to be performed prior and post-closing of each month. This includes comprehensive summary reporting of invoicing, bad debts, month on month movement/changes, Status of top 25 customers, DSO, trade litigation and AR scorecard etc. Take care of all the activities as a back of credit manager and also support credit manager to keep the system up to date. The duties include order release, Handle discrepancies, calculation of DSO, discount analysis, update changes in DMX application and address sales related questions and reporting Handle SOX reporting related to orders shipped, but not invoiced Perform/handle adjustments or corrections to customer accounts for over-billed or erroneous charges Perform uploading of Paper Soft supplier invoice into ERP during AP month end Perform customer creation and its related activities like validation/decide on New customer forms, Credit Application, Establish credit limits, Review credit reports, Credit references, Establish terms after discussion with sales team and average Annual volume expectations etc. Maintain/update customer master data in ERP/applications JDE, DMX, Elixir. Track changes, new customer creations and inform master data team for making timely changes in ERP records. Manage C/P hierarchy like master data management, credit assessment, invoice creation and its delivery, Payment monitoring, dispute resolution and reporting & analysis and Tax ID collection Responsible for training new hires/team members in the process Responsible for email box handling (Helpdesk) Should be experienced in credit analysis role. Should be able to evaluate and manage the credit risk associated with customers. Should be experienced in the following activities: Customer Creditworthiness Evaluation: Assessing the financial stability and credit history of customers. This includes reviewing credit scores, financial statements, and payment histories Credit Risk Scoring: Using models and tools to assign a credit risk score to each customer and helps in quantifying the risk and making informed decisions about extending credit Setting Credit Limits: Based on the creditworthiness evaluation, setting appropriate credit limits for customers to ensure that the risk is manageable Monitoring and Reviewing: Continuously monitoring customer accounts for any changes in their financial status or payment behavior. Regular reviews help in adjusting credit limits and taking proactive measures Risk Mitigation Strategies: Implementing strategies such as requiring advance payments, securing collateral, or using credit insurance to mitigate potential losses Collection Management: Developing and executing collection strategies to recover overdue payments. This includes sending reminders, negotiating payment plans, and, if necessary, taking legal action Should be able to manage duties like Order releases, Term discrepancies/changes, Average days to pay (DSO),Discount analysis, Sales questions/reporting & Quarterly Credit Limit reviews Work closely with cash application team to ensure accurate and timely receipt of all payments and provide missing remittance advices Evaluate the creditworthiness of potential customers to fix/modify credit limits. Perform Credit Assessment, establish credit policies, Implement/process credit applications and credit reference checks Perform /Maintain up-to-date Portal logins details, Carrier contact list and Customer List/information for smooth Ar functions Monitor and maintain AR Corp Box. Perform Filing all emails for Shared service manager/AR supervisor, Maintain Daily Invoices, Open Invoice Reports, Credit Hold notifications, sent remittances to Corp remits email box for smooth function of cash application process and monitor and file all communications for customer portfolio Support AR Supervisor on all internal/external audit requests. Collate and save all audit selection documentation for selected customer portfolios and perform flow chart reviews/walkthroughs sessions Regularly perform releasing of customer orders and hold orders for past due customers in Paper soft application Regularly participate in sales call with sales team and note down/track and report the important points Create and maintain credit folders in shared drive to save the credit reports from agencies like Dun & Bradstreet (D&B), Customer Relationship Management (CRM) systems, S&P Global, and Moody’s. Help businesses assess the creditworthiness of their customers, manage credit risk, and make informed decisions about extending credit as needed for credit manager Support in creating/setting up new customers in ERP. Update/maintain related supporting like Credit references, Filing, Documentation collection, Credit Reports & request for resale certificates Support all daily invoicing activities as needed including resolution to sales order errors prior to invoicing and generation of invoices, as needed Enter manually all the invoices/credits for all divisions for customers subscribed Ariba portal. Work with customer services for correcting the errors while entering invoices/credits into the Ariba portal Update approved credit limits and the credit review dates in respective customer records in JDE/ERP as per the request by credit manager Collect the Remittance details, bank fees related to all wire payments and share it with cash application team for timely and accurate application of payments received from customers Generate weekly aging to Sales report from ERP for all divisions and circulate among respective internal stake holders Should be able to handle all AR related calls from customers and internal stake holders independently Competencies Required: High degree of business curiosity; quick learner with a proactive and agile mindset Exceptional opportunity identification and resolution mindset Optimistically looks toward future for opportunities to innovate and improve Exceptional communication skills (written and verbal); leading and presenting complex materials for various audiences Demonstrated strong time management skills Confidence in dealing with ambiguity; bringing different perspectives to light Ability to gather, analyze and interpret large quantities of data, and set action plans based on the analysis Technical Skill Requirements: Minimum 5 to 8 years claims, collections, deduction management and accounts receivable experience required. Qualification - Should be a B. Com/M. Com/MBA Finance/CA Inter Strong computer skills fluent in all Microsoft Suite products including Microsoft Excel, Word and Power Point applications. Experience with accounting (ERP) programs/Applications (JDE/Papersoft /Deduction modules). Understanding of Generally Accepted Accounting Principles (US GAAP) Excellent written and oral communication skills. Demonstrated organizational skills. Solid analytical, problem solving, and critical thinking capabilities. Strong customer service and interpersonal skills. High level of detail and efficiency. Solid analytical, problem solving, and critical thinking capabilities. Ability to function in a team environment. Strong accounting knowledge with O2C experience Knowledge of JDE, Papersoft, DMX systems and deduction modules is desired Knowledge of SOX related activities and documentation High level of detail, accuracy and efficiency.

Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations Associate Qualifications: BCom/MCom Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.The Collections Operations team focuses on managing collections and disputes such as debt collection, reporting on aged debt, bad debt provisioning, trade promotions, and outperform cash reconciliations. The team is responsible for follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, and ensure compliance to internal controls, standards, and regulations. What are we looking for Good Verbal Communication SkillsGood understanding of collection and dispute management processReady to work in night shiftsGood Written CommunicationMS OfficeProblem Solving attitudeTeam workingCustomer service mindsetCandidate needs to carry a good understanding of AR business , upstream and down stream to have the better control on the reconciliationsExcellent verbal communication and active listening skills.Reach out to customers via phone to address outstanding payments or any related issues.Knowledge of collection toolsAnalytical skillKnowledge of current technologies in OTC domain Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom,MCom

Skill required: Order to Cash - Account Reconciliations Designation: Order to Cash Operations Associate Qualifications: BCom/MCom Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.A type of general ledger account which contains a summary of sub-ledger accounts. Because the reconciliation account only provides a summary, no transactions are directly posted to the account. What are we looking for Good Verbal Communication SkillsGood understanding of collection and dispute management processReady to work in night shiftsGood Written CommunicationMS OfficeProblem Solving attitudeTeam workingCustomer service mindsetCandidate needs to carry a good understanding of AR business , upstream and down stream to have the better control on the reconciliationsKnowledge of collection toolsAnalytical skillKnowledge of current technologies in OTC domain Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom,MCom

Skill required: Order to Cash - Account Reconciliations Designation: Order to Cash Operations Analyst Qualifications: BCom/MCom Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.A type of general ledger account which contains a summary of sub-ledger accounts. Because the reconciliation account only provides a summary, no transactions are directly posted to the account. What are we looking for Good Verbal Communication SkillsGood understanding of collection and dispute management processReady to work in night shiftsGood Written CommunicationMS OfficeProblem Solving attitudeTeam working and co-ordinationCustomer service mindsetCandidate needs to carry a good understanding of AR business , upstream and down stream to have the better control on the reconciliationsKnowledge of collection toolsAnalytical skillKnowledge of current technologies in OTC domain Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom,MCom

Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations Analyst Qualifications: BCom/MCom Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.The Collections Operations team focuses on managing collections and disputes such as debt collection, reporting on aged debt, bad debt provisioning, trade promotions, and outperform cash reconciliations. The team is responsible for follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, and ensure compliance to internal controls, standards, and regulations. What are we looking for Good Verbal Communication SkillsGood understanding of collection and dispute management processReady to work in night shiftsGood Written CommunicationMS OfficeProblem Solving attitudeTeam working and co-ordinationCustomer service mindsetCandidate needs to carry a good understanding of AR business , upstream and down stream to have the better control on the reconciliationsExcellent verbal communication and active listening skills.Reach out to customers via phone to address outstanding payments or any related issues.Knowledge of collection toolsAnalytical skillKnowledge of current technologies in OTC domain Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom,MCom

Apply Now Personal and Professional Growth Personal and Professional Growth Associate / Senior Associate - Accounts Receivables Bangalore, Karnataka, India, 560100 Your Career Begins at Timken If youre ready for a challenging career that provides you with the ability to advance personally and professionally, look to Timken. Our associates make the world more productive by improving the efficiency and reliability of the machinery that keeps industry in motion. Qualification/Experience: B.Com / 2 to 3 Years of experience in of Claims Dispute Management experience This position is responsible for creating FSCM CASEs for the customer deductions claims and processing of Credit / Debit memos in a timely manner for the genuine deductions claims by performing detailed research / investigation and obtaining necessary approvals to keep the dispute balances low. Coordinate with Cash, Credit, Sales, CSR, Plant contacts and Customers as needed to gather more information regarding the deduction / claim to validate and proceed further on processing of memos and match the memos with open deductions if taken by the customer. Skills Knowledge of SAP, hands on experience in FSCM module is an added advantage Accounting knowledge Good Excel skills Problem Solving Decision-making skills Decent communication skills Team Skills Networking Coordination Adaptability and Ownership Current Shift Timing (1 PM - 10 PM) - Should be flexible for any shift timings