Dispatcher

Job Title: Dispatcher
Location: Mohali- Punjab
Shifts:

• Shift 1: 5:00 AM to 2:00 PM IST
• Shift 2: 1:00 PM to 10:00 PM IST
• Shift 3: 9:00 PM to 6:00 AM IST
• (*_Shift timing depends on availability and business needs_*)

Job Summary:

We are seeking a proactive and dependable Dispatcher to join our logistics and operations team supporting a North America-based transportation company. The ideal candidate will be responsible for coordinating with drivers for load pick-up and delivery, communicating with brokers and companies for freight, handling breakdowns or issues during transit, and ensuring smooth and efficient operations through active team collaboration.

Key Responsibilities:

• Coordinate daily freight pick-ups and deliveries with drivers.
• Monitor driver locations, routes, and load status through dispatch software.
• Communicate with brokers, shippers, and freight companies to secure and confirm loads.
• Address and resolve driver issues promptly, including breakdowns or delays.
• Maintain real-time tracking and provide updates to stakeholders.
• Collaborate closely with internal dispatch and operations teams to ensure smooth workflow.
• Maintain accurate and up-to-date dispatch logs and reports.
• Ensure compliance with transportation regulations and safety standards.
• Respond to urgent situations, reschedule or reroute loads as necessary.
• Assist in maintaining positive relationships with clients, drivers, and vendors.

Qualifications & Skills:

• Previous experience in transportation or logistics dispatch (preferred but not mandatory).
• Excellent communication skills (written and verbal).
• Ability to multitask and work in a fast-paced environment.
• Strong problem-solving and decision-making skills.
• Quick learner with a proactive and positive attitude.
• Familiarity with dispatching software, GPS tracking, and MS Office tools is a plus.
• Willingness to work flexible shifts as per operational requirements.
• Strong team player with attention to detail.

What We Offer:

• Competitive salary package.
• Opportunity to work with an experienced and growing logistics team.
• Training and onboarding support.
• Career advancement opportunities.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Paid sick time

Ability to commute/relocate:

• Mohali, Punjab: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Dispatching: 1 year (Required)

Language:

• English (Required)

Shift availability:

• Night Shift (Required)
• Overnight Shift (Required)

Work Location: In person