Director Operations

Job Description

We are a fast-growing Research firm with a global footprint that addresses major market, strategic, economic, scientific and technological developments for business leaders in industrial, pharmaceutical and technology organizations. We provides comprehensive analysis of global market sizing, forecasting and industry intelligence, covering markets where advances in science and technology are improving the quality, standard and sustainability of businesses, economies and lives. We are in the process of retooling the business for next generation innovative online and AI-powered products. Role & responsibilities As the Director of Operations India, you will be the strategic right-hand to our US-based COO and serve as our key operational and cultural leader on the ground. Youll manage and scale our operations, lead product launches, optimize internal processes, and help drive market success for our AI and digital offerings. This is a pivotal role for someone looking to step into a senior leadership position with room to grow into a country-level executive Key Responsibilities Operational Leadership: Oversee daily operations and lead cross-functional teams across product, engineering, customer success, and support within India. Product & Launch Strategy: Collaborate with global product teams to localize and launch cutting-edge online and AI products tailored for Indian and international markets. Sales & Business Development: Support go-to-market strategies, build key relationships, and assist in expanding our sales footprint across India. Strategic Partnership: Act as the primary liaison for the COO in India, ensuring seamless communication, alignment, and execution of global strategies locally. Team Building: Recruit, mentor, and retain high-performing talent, fostering a collaborative and high-performance culture. Market Insights: Provide strategic insights on local market trends, customer needs, and competitive landscape to guide product and business strategy. Preferred candidate profile 10+ years of experience in software, SaaS, or technology operations, with a strong understanding of online product ecosystems. Proven track record in launching and scaling digital products in international markets. Deep understanding or strong interest in AI/ML products and technology. Demonstrated leadership in cross-functional team management and project execution. Experience working in a fast-paced scale-up environment, preferably with exposure to global teams. Excellent communication and interpersonal skills; comfort operating as a senior leader.