157 Diagramming Jobs - Page 4

3-5 yrs experience as IT Business Analyst . ERP(Mandatory) along with Accountancy /Finance/Banking Create system design proposals,creates detailed Business Requirement Document (BRD) and translates it into functional specifications FRD and SRS also Use Cases and User Stories. Create systems models, specifications, diagrams, and charts to provide direction to system programmers as DFD and WFD. Should have good knowledge of Entity relation and UML. Lead design sessions in Wire-framing and Prototyping new systems for enhancing business processes, operations, and information Process Flow. Extensive experience in transforming complex business requirements into functional specifications. Preparing functional documents to show work breakdown and correct understanding of certain complex requirements. Perform Testing by Use Cases. Analyze Regression and do SWOT analysis. Performing UAT by self and with end users. Performing Effort Estimation to help the Marketing team. Preparing RFP and RFQs Review and analyze the effectiveness and efficiency of existing development frameworks and develop strategies for improving or further leveraging these systems. Provide orientation and training to end-users for all modified and new system. And ensure the User Manual and FAQs are provided to the end user. Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems, and other post-implementation support. Good to have Knowledge of SQL and My-SQL, Git. Knowledge of Agile framework daily scrum meeting, retrospective, burnout charts, product backlog. Domain Knowledge of Garment Banking, Accounting, Finance software.

Career Area: Engineering Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Role Definition Manages multiple or complex engineering projects involving multiple functions, organizations, products, or value chains. Responsibilities Develop project scope to address business challenges and opportunities. Coordinating resources across the businesses with sales and marketing, product development groups, value chain and manufacturing. Overseeing project progress and costs; communicating status with stakeholders and participating functional areas; addressing and resolving problems. Directing project staffing; motivating and developing project team and team members. Requires a degree in an accredited Engineering, Computer Science, or Materials Science curriculum. Degree Requirement Degree required Skill Descriptors Products and Services: Knowledge of major products and services and product and service groups; ability to apply knowledge of product and service appropriately to diverse situations. Level Extensive Experience: Oversees development activities for multiple products or product lines. Advises colleagues on implementation and operational considerations. Coaches others on key factors that differentiate offerings from that of competition. Develops procedures for product planning, development, and delivery cycles. Promotes understanding of multiple product and service groups and their interdependencies. Monitors regulatory and environmental issues and considerations. Technical Excellence: Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges. Level Extensive Experience: Advises others on the assessment and provision of all technical solutions. Engages appropriate subject matter resources to effectively resolve technical issues. Mentors others to enhance their technical competence and its application to achieve more effective technical solutions. Coaches others in promoting, defining, analyzing, and providing superior technical solutions to business problems. Provides effective solutions to moderate technical challenges through strong technical competence, effectively examining implications of events and issues. Assumes accountability for personal technical performance and holds others responsible for theirs. Influencing Through Expertise: Knowledge of effective influencing tactics and strategies; ability to use these to deepen own expertise and impact or challenge decisions within and outside own organization. Level Extensive Experience: Communicates complex ideas and concepts in a clear and concise manner so that others can understand. Exhibits depth and breadth of knowledge, skill, and experience in the relevant field. Provides relevant, timely and objective subject matter/process expertise and key insight regarding multiple client business areas and affiliated fields. Provides others with information, opportunities, or resources to develop their skills in the area of expertise. Discards examples of persuasive arguments lacking evidentiary support or impact. Coaches others to enhance their proficiency regarding the tenets, practices, and examples of the 'trusted advisor' credential. Project Management: Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives. Level Expert: Champions organization's project management methodology, tools, and techniques. Manages multiple high-risk, high-cost projects involving multiple stakeholders. Coaches others in open communication among project stakeholders. Monitors major projects for critical path and actual status versus planned. Consults on project planning and management of high-risk, high-impact projects. Monitors industry for fresh approaches and tools for project management. Team Management: Knowledge of effective team building techniques; ability to form and manage effective teams. Level Extensive Experience: Brings projects to closure and ensures capture of what can be learned from the experience. Leads the definition of team mission and objectives for a variety of teams. Employs appropriate techniques for maintaining team enthusiasm, energy, and focus. Ensures that team members are on board, unified, and moving in the same direction. Communicates both within the team and to stakeholders. Learns and utilizes special talents and work styles of team members. Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project. Level Extensive Experience: Plays an active or leading role in recording and storing requirement documents in various forms. Ensures the successful completion of all major activities, tasks and deliverables pertaining to the requirement analysis stage. Supervises the advanced use of requirements analysis tools and services, including prototyping and use cases. Produces detailed functional and information requirements models and documentation. Trains others on requirements walkthroughs and quality reviews. Utilizes automated diagramming tools to ensure traceability of requirements. Troubleshooting Technical Problems: Knowledge of troubleshooting approaches, tools and techniques; ability to anticipate, detect and resolve technical problems in a manufacturing or product management environment. Level Extensive Experience: Evaluates business impact of failure and the criticality and timing of needed resolution. Resolves difficult or high-impact equipment and systems problems. Monitors machine performance and history; addresses excessive maintenance or repair needs. Coaches others how to resolve integration or communications problems in multi-vendor environment. Applies specific techniques for isolating a problem and defining resolution approach. Uses advanced diagnostic techniques and tools for unusual or performance-related problems. Product Design and Development: Knowledge of product features; ability to design, build, and develop a new product, technology, or service from concept through to production. Level Extensive Experience: Develops organizational standards and processes in order to maximize complex product services' efficiency and effectiveness. Creates and introduces new techniques that expedite or simplify the development process. Supervises the management of multiple and diverse types of products or services. Develops proof-of-concept exercises to prove or disprove validity of proposed products. Advises on the appropriate solutions to complex product design and development problems. Designs working prototypes of a variety of proposed products or services. This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. Posting Dates: June 9, 2025 - June 26, 2025 Caterpillar is an Equal Opportunity Employer. Not ready to apply? Join our Talent Community. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Solutions Architecture Consultant - Large Enterprises (12-18 years experience) Job Purpose: EY is looking for inspired, result oriented and quality focused professional with strong consulting, delivery and technical skills to provide consulting services and execute large Enterprise Transformation projects for our clients across the MENA region across a broad spectrum of industry and government sectors The candidate may need to contribute and involve in Go-To-Market activities including sales, pre-sales, business development for the firm and actively engage in responding to RFPs, Oral presentations to clients and negotiations The candidate will be expected to effectively leverage the global capabilities and resources of EY, its alliance partners, technology and digital service providers, vendors and provide best-in-class consulting services on Solution/Enterprise architecture, and technology solutions to complex business problems to enable digital transformation journey of the client. JOB DESCRIPTION Provide advice on long term Solution / Enterprise architecture decisions to Client’s senior management of their Business and IT streams Build and develop the Solution / Enterprise Architecting capability through pro-active engagement with EY practice teams, partners, and clients. Perform sales, pre-sales, business development for the firm and actively engage in responding to RFPs/RFIs, Oral pitches and negotiations Plan and run workshops for Client’s Business and Technology Executives including CXOs, and involving client partners and vendors, on Solution Architecture exclusively, driving Transition of applications and solutions from incumbent vendors of clients, or as part of Digital Transformation, addressing Business, Digital and IT Strategy and objectives of the client. Work closely with professionals spanning strategy, business, application, infrastructure security and data architecture disciplines to accelerate our clients’ enterprise architecture maturity definition and transformation journey, leveraging internal capabilities and tapping into an ecosystem of partners and technology vendors and service providers. Develop technical and commercial business cases for clients to invest in technology, tools, infrastructure, and people capabilities, and present it at various levels of client organization in line with their enterprise architecture roadmap Engage with various technology vendors, technology start-ups and service providers to evaluate them on behalf of clients and provide recommendations. Anticipate and understand major technology changes and digital trends to enable the client to succeed in a competitive landscape. Setup and actively develop and contribute to Architecture CoE covering EA, Business Architecture, Solutions Architecture, Application Architecture, Infrastructure Architecture, Security Architecture and Data Architecture Interface and communicate with the various onsite and/or offshore stakeholders and coordinators on a regular basis to ensure smooth execution of responsibilities and demonstrate value. Timely completion of assigned tasks, within budget and at highest quality and provide regular status reporting to clients, managers and leadership Qualifications and Skills B.Tech./MCA from a reputed Institution Extensive consulting & delivery experience in Big4s, Global IT Majors, Management Consulting firms. Experience in performing the role of technical owner/co-owner for large IT transformation projects Experience in performing architecture, design and change review for large enterprise level architecture and solutions At least 5 years in Architecting and leading the implementation of medium/large solutions across on-premise and Cloud solutions (Azure, GCP, AWS, Oracle), Microsoft, Java, Python/R and other major application development platforms, XD/UI/UX Frameworks, Micro-services, integration architecting (including Biztalk, Mulesoft, Software AG, Boomi), BPM/BPA tools, Security (Application/Data),OT/IOT systems Good understanding and exposure to large platforms and systems, including major ERPs, CRMs, Digital, AI/GenAI, Cloud and Data Platforms, Service Management Platforms like ServiceNow/BMC Remedy, SAAS, PAAS, IAAS providers, leading Core Banking Systems, Automation technologies Possess good understanding and exposure to SOA, Agile delivery, DevOps, DevSecOps and industry standard delivery and quality frameworks. Possess excellent client interfacing, people interfacing, negotiation and managemenskills. Excellent team player who can reach out and collaborate very effectively with geographically distributed technology, business function and support teams to deliver to the client. Open to travelling extensively to MENA region and work directly with EY clients on projects. Experience in creating and conducting impactful client presentations and articulate the technical and non-technical deliverables to clients at various levels Experience in running physical and virtual workshops independently and well versed with tools and technologies to enable the same. Demonstrable professional technical writing expertise, visual representation and language skills. Experienced in productivity and diagramming tools like Word, Excel, PowerPoint, Visio Experience in working with clients in MENA GCC countries desirable. Enterprise Architecture Certification such as TOGAF Experience in enterprise architecture tools desirable EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

The Platform Developer will be responsible for designing, developing, and maintaining the core software platforms that power the company's products and services. This role requires a strong understanding of software engineering principles, scalable architectures, and cloud technologies. Design, develop, and maintain scalable and reliable platform applications. ROLES AND RESPONSIBILITIES : Platform Design & Architecture : Design and architect modular, scalable, and fault-tolerant platform components using event-driven architecture , distributed computing models , and cloud-native design principles. Software Development : Write clean, efficient, and maintainable code in Python and Go , following best practices in software design patterns and secure development lifecycles. Cloud & Container Services : Implement and manage cloud-based platform services using containers ( Docker, Kubernetes ) and orchestrate microservices across hybrid environments. Infrastructure as Code (IaC) : Automate platform provisioning, scaling, and monitoring using tools like Terraform, Ansible , and integrate with DevOps pipelines and AIops/MLOps practices. Database & Integration Design : Design performant, scalable database and messaging systems using PgSQL, MongoDB, Redis, InfluxDB, Kafka , and ESB -based integrations. Testing & Quality Assurance : Write comprehensive unit tests , support automated testing , and validate services prior to integration using GitLab CI pipelines. Ensure code coverage, resilience, and regression safety. Troubleshooting & Optimization : Diagnose and resolve platform issues across development, staging, and production environments. Continuously tune systems for cost, performance, and reliability. Collaboration & Agile Delivery : Work closely with product managers, architects, and fellow engineers using tools like Jira and GitLab to deliver features aligned with product KPIs and business KRAs. Documentation & UML Modeling : Maintain technical documentation, UML diagrams , and system design artifacts to ensure maintainability, clarity, and team knowledge sharing. Technology Foresight : Stay updated with the latest in cloud computing , DevOps , container orchestration , and platform engineering to bring forward new ideas and best practices. ESSENTIAL KNOWLEDGE AND SKILLS REQUIRED : Deep expertise in cloud platforms engineering such as AWS, Azure, or GCP. Strong understanding of architectural patterns and design principles, including Event-Driven Architecture, distributed computing, enterprise bus, microservices, and high-performance computing. Proficiency in architecture diagramming tools and documentation. Strong foundation in data structures and algorithms, with a passion for programming (Python, Go preferred). Excellent leadership and communication skills. Strategic mindset with the ability to assess long-term implications of architectural decisions. EDUCATIONAL QUALIFICATIONS : Bachelor’s degree in Computer Science, Software Engineering, or a related field (Master’s degree preferred). EXPERIENCE : 8+ years of experience in software architecture and design. Show more Show less

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Do Job Description: As a cross functions lead, you should act as a Single point of contact for the execution of ITIL Processes like incident management, problem management, change management, etc. designed for a single Customer or as per SIAM framework in Multi-vendor Environment Capable to connect, update and manage discussions with the Customer and other Service providers / Vendors for all in-scope infrastructure related technical services viz., Networking, Servers, VMware, storage. Capable to drive and collaborate with multiple stakeholders on day to day operations to bring in coordination across the technical towers Lead the ITIL Process resources to achieve the Process KPIs and Service level targets. Act as a crisis manager during the occurrence of critical incidents, guide Pro-active problem management, address critical issues to avoid change failures, ensure up-to-date maintenance of CMDB, achieving the Availability and capacity targets Ensuring the Process adherence, meeting the Quality norms of Wipro and the Customer Driving the internal audits, define and drive service improvement programs based on the external audit findings Report the Customer on all Process areas as per the Contractual agreements. ͏ Experience/Skills: 10 - 14 YEARS Experience in ITSM practice in managing various ITIL process roles, viz., Incident manager, Problem manager, Change manager, Asset and Configuration manager. ITIL V4 MP / ITIL 2011 Expert / ITIL 2011 Intermediate Certified, SIAM Foundation / Architect Certification Good Knowledge of ITSM Tools; ServiceNow, Remedy, HPSM, etc. Capability to deliver ITIL Trainings Excellent team management skills and inter-personal skills Excellent Presentation skills, verbal and written communication skills and facilitation skills Good documentation and process flow diagramming skills Graduate or Postgraduate in Management / Engineering / Computer sciences ͏ ͏ ͏ Mandatory Skills: Business MSI Multi Sourcing Integration. Experience: 8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Role Description Role Proficiency: Analyse the business needs of the stakeholder(s) across the engagement. Understand and use the various BA tasks required to be performed as required by the engagement usually with a good assistance from senior BAs. Outcomes Assist Leads to understand and define enterprise goals and objectives Tailor the business approach based on the audience’s known preferences/needs Adapt the preferred verbal & non-verbal communication style to the needs of the situation and the individual Apply system analysis techniques to analyze requirements system capabilities workflows and functional limitations Assess the complexity and size of the change and the overall risk factors for the change/solution/problem area/methodology etc. Use a holistic view of people processes and technology to understand the enterprise Assist to ensure requirements traceability throughout the project Identify appropriate stakeholder communication needs to support the change. Ensure key stakeholders understand and agree to the business analysis approach. Plan and execute effective processes for definition and approval of requirements and designs Determine the appropriate level of abstraction for business analysis information for each stakeholder Plan for requirements reuse and traceability Follow effective requirements practices such as change control process defined by senior BAs Ensure use and continuous improvement of a requirements processes Learn about developing process flow diagrams use case current/future state diagrams functional and technical requirements Assist in interpreting evaluating and interrelating research data Successfully complete straight-forward tasks and smaller well-scoped challenges independently Identify appropriate actions and modify guidelines that have been provided to address a challenge. Measures Of Outcomes Assistance in Business value addition directly or indirectly Communication effectiveness – usage of proven methods effectively Customer/Senior BA/PM feedback Business Analysis processes and tools – effective use of processes and tools set up by Senior professionals in the organization Trainings/Learning programs undertaken including certifications Outputs Expected Business Value: Identification of business problems constraints dependencies early in the engagement Stakeholder Engagement Strong written and verbal communication in and out of the client specific to the engagement Negotiation within the team Requirements Engineering Use of right set of tools templates and/or processes for aligning requirements and design as agreed Working knowledge of prominent business analysis tools to elicit document and manage requirements Solution Evaluation Be able to assist right stakeholders in evaluation and recommendation of appropriate solution options to business problems Be able to influence and get a buy in for right solution options Process Follow processes established by the Lead BA/Project stakeholders as required by the engagement and ensure adherence by the team BA Artefacts Maintenance Documentation of the process plus project artefacts Management and clear communication about project artefacts to the various stakeholder groups Adoption of recommended tools templates and processes to help with effective decision making and approval processes Team Management Assist Senior Business Analysts with mentoring Junior BAs in the organization/Portfolio on a need basis like preparation of training artefacts assistance in logistics and execution of the mentoring programs Skill Examples Analytical organizational and problem-solving skills - Use Analytical thinking and problem solving skills to analyse problems and opportunities effectively Know to apply competencies like Creative Thinking Decision Making Learning Problem Solving Systems Thinking Conceptual Thinking and Visual Thinking Behavioural Characteristics - Use of right set behavioural characteristics like Ethics Personal Accountability Organization Time Management and adaptation to gain the trust and respect of stakeholders. Business Knowledge - Have a good understanding of the Business Industry and Organization solution or methodology that the business analyst operates in. Good ability to recognize potential limitations and opportunities. Understand the risks involved in the area of work and make suitable decisions to manage risks. Good understanding of Current trends market forces market drivers Key processes Services Products definitions customer segments suppliers practices and regulations Communication Skills - Able to learn the art of different communication styles and techniques to suit the knowledge level and communication styles of recipients. Ability to speak the language of the stakeholders. Ability to use variety of communication methods – verbal non-verbal physical and written along with listening skills. Assist conversations to reach productive conclusions Interaction skills - ability to relate cooperate and communicate with different kinds of people including sponsors colleagues team members developers vendors learning and development professionals end users customers and subject matter experts(SMEs). Facilitate stakeholder communication promote stakeholder support of the proposed changes. Good negotiation and conflict resolution Tools and Technology - skilled in various software application and tools to support communication and collaboration. Ability to assist in creation and maintenance of requirements artifacts and model concepts track issues to increase overall productivity. Skilled in the use of prototyping and simulation tools tools for modelling and diagramming. Requirements management technologies required to support requirements workflow approval base lining traceability change control and management. Able to pick and use the right tools and technology including presentation software for communication and collaboration among the team and stakeholders. Business Analysis techniques - Understanding of various BA techniques. Ability to use the right technique for carrying out the BA tasks as appropriate to the area of work with some guidance from senior colleagues. Listing down all of the techniques commonly used by Business Analysts to execute their tasks. An Associate III – Business Analysis is good enough if they can understand the frequently used techniques from the below list:a. Brainstormingb. Business Casesc. Document Analysisd. Business Rules Analysise. Prototypingf. Data Miningg. Estimationh. Financial Analysisi. Functional decompositionj. Interviewsk. Item Trackingl. Lessons Learnedm. Process Analysis and Modellingn. Reviewso. Root Cause Analysisp. Risk Analysis and Managementq. Survey/Questionnairer. Workshopss. Mind mappingt. Scope Modellingu. Stakeholder mapsv. Metrics and Key Performance Indicators (KPIs)w. Benchmarking & Market Analysisx. Interface Analysisy. Data flow diagramsz. Use casesaa. User Storiesbb. Backlog Managementcc. Estimationdd. Prioritizationee. Acceptance and Evaluation criteriaff. Business Model Canvasgg. Concept Modellinghh. SWOT Analysisii. Organizational Modellingjj. Vendor Assessment Knowledge Examples Skilled in various BA knowledge areas (recommended by IIBA or any other professional organization for Business Analysis). Be able to use common techniques while performing various BA tasks Business Analysis Approach· Tailor the business approach based on the audience’s known preferences/ needs by adapting the preferred verbal & non-verbal communication style to the needs of the situation and the individual· use active listening and discovery skills to understand “real” issues/ needs and build rapport· Determine the appropriate level of formality that is required for the business analysis approach. Identify the required business analysis activities. Consider the timing of business analysis work within the context of the overall change. Assess the complexity and size of the change and the overall risk factors for the change. Demonstrate capability in multiple analysis methodologies. Stakeholder Engagement· Perform stakeholder analysis. Define the level of stakeholder collaboration that will be required to support the change. Identify appropriate stakeholder communication needs to support the change. Ensure key stakeholders understand and agree to the business analysis approach. Facilitate stakeholder meetings Business Analysis Information Management· Identify an effective decision making process. Invite feedback and opinions from others on the process. Develop an effective change control process for requirements and designs. Plan an effective prioritization process for requirements and designs. Plan an effective approval process for the deliverables that will be produced· help others make the best decision based on appropriate criteria - business need opportunities risk compliance and the ability to achieve the desired outcome. Determine the appropriate level of abstraction for business analysis information for each stakeholder· Use appropriate business analysis tools for managing business analysis information Requirements Elicitation· Understand scope of elicitation effort and select appropriate elicitation techniques for stakeholders· Prepare supporting materials and set up required logistics for elicitation· Prepare stakeholders in advance of elicitation sessions to ensure activities run smoothly and everyone works toward a common goal· Organize activities and manage time efficiently to consistently adhere to commitments and changing priorities· Facilitate elicitation activity and capture elicitation outcomes· Adapt verbal and non-verbal communication style to the needs of the situation and the individual· Put all the pieces together to elicit information relevant to the change· Adapt to and embrace changing situations as an opportunity rather than an· Obstacle· Compare elicitation results against source information and other elicitation results· Resolve conflicts and negotiate to reach agreements. Demonstrate well prepared stakeholder-focused written communication. Validate that the elicitation results match the intention of stakeholder needs Communication and collaboration - provide relevant information to stakeholders in a timely manner. Effectively work with stakeholders to ensure delivery of required outcomes. Use different methods to document and communicate information based on stakeholder level of involvement and needs. Communicate the appropriate level of detail so stakeholders can understand the information· Provide the forums for stakeholders to ask questions and/or raise any concerns· Demonstrate well prepared stakeholder-focused written communication· Set stakeholder expectations to ensure activities will run smoothly and they work toward a common goal. Gain agreement for required stakeholder commitments· assess stakeholders’ level of participation and focus and raise attention to high risk behavior (such as diversion to other work delayed approvals or lack of involvement) encourage the free-flow exchange of information ideas or innovation· promote an atmosphere of shared effort to resolve problems and achieve desired outcomes Encourage teamwork by working in collaboration with others to achieve goals and objectives Requirements Life Cycle Management· Leverage appropriate business analysis tools to align requirements and designs and effectively manage changes· Identify the relationships to track to effectively manage traceability· Put all the pieces together to align requirements and designs and effectively manage changes. Ensure approaches used to trace requirement relationships are acceptable norms by stakeholders· Maintain requirements so they remain correct and current after an approved change. Ensure that the content and intent of the requirement is maintained. Ensure approaches used to maintain requirements are understood by stakeholders. Manage requirements and attributes so they can be easily stored and accessed. Manage requirements in such a manner they can easily be reused in the future· Leverage appropriate business analysis tools to identify and maintain requirements and designs for reuse· Ensure that the basis of prioritization is followed as agreed upon by relevant stakeholders. Guide stakeholders through the challenges of prioritization. Re-evaluate priority with stakeholders as new information becomes available. Resolve conflicts and negotiate to reach agreements during prioritization· Execute the defined change control process; Complete impact analysis activities as needed. Facilitate impact resolution activities· Understand stakeholder roles and authority levels in approving requirements and designs· Track and communicate approval and implementation decisions for requirements and designs. Maintain audit history of changes to requirements and designs Strategy Analysis· Understand the organization's:o capabilities and processeso utilized technology and infrastructureo policies and business ruleso business architecture ando internal assets. Understand external influencers· Articulate business goals and objectives. Determine the solution scope. Identify constraints and assumptions· Identify: potential changes to organizational structure and culture required to support the desired change· new or modified capabilities and business processes that will be required to support the change· new or modified technology and infrastructure that will be required to support the change· new or modified organizational policies and business rules required to support the change· Identify unknowns and quantify the impact of risk factors· Perform gap analysis to understand missing or improved capabilities required for the change· Define solution scope to understand which new capabilities the change will deliver· Develop appropriate transition states and complete release plans Analysis and Design - analyze synthesize and refine elicitation results into requirements and designs. Model requirements and designs. Analyze requirements and designs. Identify key information for requirements and designs and their attributes· Ensure the requirements meet the characteristics to support quality requirements and designs. Perform verification activities throughout the work. Use appropriate checklists for quality control· Identify assumptions and utilize them to manage risks. Define measurable evaluation criteria to assess the success of the change. Evaluate alignment with solution scope to support value delivery· Make effective use of requirement viewpoints and views. Leverage templates to develop the requirements architecture. Ensure that the set of requirements is complete; it is cohesive and tells the audience the full story· Ensure that requirements relate to each other by identifying requirement relationships· Put all the pieces together to ensure that the requirements collectively support one another to fully achieve the objectives· Develop design options aligned with the desired future state· Put all the pieces together to define the solution approach identify business improvement opportunities allocate requirements across solution components and develop design options that achieve the desired future state· Identify costs associated and benefits of a solution option· Determine the value of a solution to key stakeholders. Assess design options and recommend the appropriate solution Solution Evaluation - define performance measures and assess the data collected to evaluate solution effectiveness· Identify the appropriate measures to use to assess solution performance. Validate the performance measures selected with key stakeholders· Demonstrate proficiency in using office applications to document track and· communicate performance measures and the data collected to evaluate solution effectiveness· Leverage an understanding of the organization to identify the most effective means of implementing a change· Highlight risks identified through assessing the performance measures. Assess performance measures to identify relevant trends. Test and analyze performance measures to ensure their accuracy. Identify performance variances their root cause and recommend appropriate actions to reduce variance. Propose alternative solutions to problems or opportunities and informed recommendations based on evaluation of the solutions’ merits· Identify internal solution component dependencies. Perform problem analysis to identify the source of solution limitations. Perform impact assessment activities to quantify factors that affect solution· Performance· Assess enterprise culture and how a solution impacts the organizational structure. Perform an operational assessment on processes and technology· Ensure appropriate solution performance measures are being used. Provide substantiated recommendations. Demonstrate an understanding of the organization’s nuances and how to get things done. Analyze and use a holistic view of people processes and technology to understand the enterprise Demonstrate an ability to learn quickly and willingly. Demonstrate the ability to incorporate business and industry knowledge into work Additional Comments Role Proficiency: Analyse the business needs of a client or project under some supervision. Ability to perform key Business Analysis activities under supervision Outcomes: Carry out Business Analysis tasks with support from Senior BAs/Senior stakeholders in the team Define business needs with support of others Understand some but not all of the factors that influence/determine the need for change. Assist Leads to create software requirements artefacts and deliverables Plan stakeholder meetings when an issue arises and on an as-needed basis Plan traceability and requirements reuse approaches based on what has been developed by others Identify and develop performance improvement plans for simple challenges with guidance prepare for simple elicitation activities; relies on support from others in more complex situations and elicit information relevant to the change Capture the outcomes of the elicitation activity Validate information with stakeholders with guidance from others provide relevant information to stakeholders in a timely manner manage stakeholder collaboration in simple situations and rely on support from others in more involved situations Maintain requirements throughout the change prioritize requirements/designs according to established practices Evaluate the impact of proposed changes to requirements/designs Obtain approval of requirements and designs Follow effective requirements practices such as change control process defined by BAs Assist in interpreting evaluating and interrelating research data participate in activities to define the necessary conditions to meet the business need with clear direction from seniors Perform tasks required to develop and assess alternate approaches to change with assistance Measures of Outcomes: Assistance in Business value addition Communication effectiveness – usage of proven methods effectively Customer/Senior BA/PM feedback Business Analysis processes and tools – effective use of processes and tools set up by Senior professionals in the organization Trainings/Learning programs undertaken including certifications Outputs Expected: Business Value: Identification of business problems constraints dependencies Stakeholder Engagement: Good written and verbal communication in and out of the client specific to the engagement Negotiation within the team Requirements Engineering: Use of right set of tools templates and/or processes for aligning requirements and design as directed by the seniors Working knowledge/ability to learn the use of prominent business analysis tools to elicit document and manage requirements Solution Evaluation: Be able to assist internal stakeholders in evaluation and recommendation of appropriate solution options to business problems along with guidance from senior BA colleagues Process: Follow processes established by the Lead BA/Project stakeholders as required by the engagement and ensure adherence by the team BA artefacts maintenance : Assist in Documentation of the process plus project artefacts Assist in Management and clear communication about project artefacts to the various stakeholder groups Assist in Adoption of recommended tools templates and processes to help with effective decision making and approval processes Skill Examples: Good analytical organizational and problem-solving skills Good oral/written communication skills Must be a self-starter and a quick learner Ability to speak the language of the customer/Think customer with some assistance Should be result oriented and be able to work with some guidance Behavioural and interaction skills – learn to use the right mix of competencies to gain and master this skill Business Acumen – Ability to quickly learn the area of business under focus Tools and Technology – Have a knowledge software application and tools to assist with communication and collaboration creation and maintenance of requirement artefacts prototypes and tools for simulation modelling and diagramming. Be able to quickly learn and use new tools as appropriate for the engagement Business Analysis techniques – Be familiar with the commonly used techniques by BA to carry out various BA tasks. Take the assistance of a senior BA to identify and apply the right technique(s) on a daily basis. BA techniques as recommended and used by various BA s include:a. Brainstormingb. Business Casesc. Document Analysisd. Business Rules Analysise. Prototypingf. Data Miningg. Estimationh. Financial Analysisi. Functional decompositionj. Interviewsk. Item Trackingl. Lessons Learnedm. Process Analysis and Modellingn. Reviewso. Root Cause Analysisp. Risk Analysis and Managementq. Survey/Questionnairer. Workshopss. Mind mappingt. Scope Modellingu. Stakeholder mapsv. Metrics and Key Performance Indicators (KPIs)w. Benchmarking & Market Analysisx. Interface Analysisy. Data flow diagramsz. Use casesaa. User Storiesbb. Backlog Managementcc. Estimationdd. Priorit Skills Business Analysis,Business Requirements,Process Documentation,Ms Dynamics Crm Show more Show less

3 - 5 Years 1 Opening Chennai, Kochi, Trivandrum Role description IAM Analyst Job Description: IAM Administration Job Description, Duties, and Responsibilities UST HealthProof (UST HP) Information Security will be part of our IAM Analyst technology professionals responsible for supporting Identity and Access Management (IAM) solutions. The role will be responsible for the administrative support and operations of IAM tools including user account provisioning, access certifications and terminations across systems. The staff member will work under the direction of the InfoSec IAM Director and IAM Lead Analyst. Primary Duties Process new hire onboarding, employee separation, department transfers, access remediation and privileged access requests in compliance with established policies, procedures and SLAs. • Update & resolve request tickets in a timely manner as outlined by organizational Service Level Agreements (SLA); Requests may include creation, deletion and modification of access within business roles and internal user groups. Follow defined processes and procedures necessary to ensure user access is granted appropriately based on user type or job function. Assist with troubleshooting and problem analysis by working with business users, clients and vendors in diagnosing and resolving user access issues. Assist in documentation of process, procedures and job-aids related to IAM functions. Utilize IAM tools such ForgeRock IAM or other IAM tools to provision, audit or attest user access. Participate in SOC and HITRUST audits related to user access management and provide necessary documentation and evidence. Support the IAM Program becoming an organizational differentiator by providing best in class support and capability. Work collaboratively with other IAM team members supporting ForgeRock and CyberArk solutions. Qualifications • Bachelor’s Degree or greater in Computer Science, Engineering or another technical discipline preferred. Relevant combination of education and experience may be considered in lieu of degree. CISSP, CISA, GIAC, or related information security certifications are preferred. Certification or progress toward certification is highly preferred and encouraged. 1-3 years of increasing responsibility within IT Security or related technical field required. • Knowledge and experience administering access within Active Directory, LDAP, Windows, DB, Linux, etc. Understanding of security concepts and principles, including least privilege, role-based access control (RBAC), segregation of duties (SoD) and Identity Life-Cycle Management concepts. Proficiency using Microsoft Office Suite tools, specifically: Word technical documentation, Excel for data analysis and diagramming with Visio. • Familiarity with scripting and automation languages commonly used within IAM such as PowerShell, KSH, Javascript, Groovy, Python etc. • Demonstrates the ability to work in a fast-paced environment where organizational skills are essential. Demonstrates strong problem solving, analytical, interpersonal, and ownership skills. Possess excellent collaboration skills with a wide variety of internal and external team members. • Exceptional written, verbal, and interpersonal communications skills Positive, proactive, and able to always exercise the judgment. • Ability to work highly ambiguous environments. • Ability to work effectively with a variety of organizations, management levels, cultures, and personality. • Self-motivate and work under minimum supervision. Demonstrated ability to work independently or collaboratively. Skills Cyber Ark,Cloud Security,Cloud About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

Job Description: Job Description About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Process Overview This role is part of the Global Markets operations Transformation & Change (CTB) team and we are looking for self-driven and motivated Business Analysts to join us for doing exciting things in a complex and dynamic Global Markets Operations space. Our team is cross regional that manages regulatory, business enablement and transformation changes (includes tactical and technology solutions) globally that covers all major markets across Americas & APAC. The candidate will join a dynamic team that offers a challenging analytical role that will enable candidate to offer new products offering in markets or transform and simplify existing process, etc. Job Description The candidate manages the changes related with (but not limited to) system/process change to re-define/improvise the existing process or regulatory changes or business change adaptive to external/ internal environment, related with all type of Global Markets Products (both Cash and Derivatives) and its Trade Life Cycle (including Pre/Post trade activities), Asset services, PnL management, etc. The candidate to have: Markets Ops experience either in the line of business or as a BA is a must with detailed understanding of processes across trade life for Equity/FICC securities. Previous functional analysis in tech with Investment banking experience will be added advantage. Strong requirement gathering & SME interviewing skills to challenge verbal requirements given by SMEs to mold it into a sustainable requirement. Exposure to full development life cycle either in Waterfall or Agile frameworks, Logical reasoning / ability to connect the dots. Ability to think out of the box to provide alternate solution options to Ops end users or technology teams Use strategic thinking and decision making, influencing skills & stakeholder management, eye for details, communication skills and project management. Basic coding skills of SQL/Alteryx will be added advantage. Responsibilities Requirements gathering from business owner/end users, write function specifications, process mapping and workflow diagramming to ensure proper documentation of requirements into BRD/ FRD and align to Test cases. Document business rules, feasibility studies, perform Impact analysis. Perform system analysis with the tech teams when involved in multi-systems features and interfaces and confirm the understanding with the developers for accurate solution design. Prepare dashboard/ charts with Alteryx/Tableau skills. Handle end to end UAT/ SIT and manage postproduction support, issues management until handover to BAU. Stakeholder Management - Coordinate with stakeholders to bring transparency around overall project progress, timelines and to derive/deliver success metrics for expectation management. Project communications partnering with Middle Office, Business, Operations, Compliance, Risk and Technical teams for successfully implementations of deliveries. Excellent verbal and written communication skills. Prepare effective presentations for projects. This role will have ample opportunity to playing the project management role or grow into managing project independently in the medium to long term etc Requirements Education: Graduation / Post Graduation Certifications If any : NA Experience Range :6+ years Foundational skills: Ability to prepare BRD, perform impact analysis, solution design and UAT management. Ability to perform excel functions including Macro skills as BA Alteryx/Tableau skills as BA to prepare dashboard/ charts and to perform analysis Understand Project management tools and techniques, PowerPoint skills Hands on Quality Center / QTest / PPRT tools Desired skills: Understanding of SQL Visio to design flow charts Basic understanding of Python, Machine Learning/ RPA/ APIs Work Timings: 12.30PM -9.30pm Job Location: Chennai Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Solutions Architecture Consultant - Large Enterprises (12-18 years experience) Job Purpose: EY is looking for inspired, result oriented and quality focused professional with strong consulting, delivery and technical skills to provide consulting services and execute large Enterprise Transformation projects for our clients across the MENA region across a broad spectrum of industry and government sectors The candidate may need to contribute and involve in Go-To-Market activities including sales, pre-sales, business development for the firm and actively engage in responding to RFPs, Oral presentations to clients and negotiations The candidate will be expected to effectively leverage the global capabilities and resources of EY, its alliance partners, technology and digital service providers, vendors and provide best-in-class consulting services on Solution/Enterprise architecture, and technology solutions to complex business problems to enable digital transformation journey of the client. Job Description Provide advice on long term Solution / Enterprise architecture decisions to Client’s senior management of their Business and IT streams Build and develop the Solution / Enterprise Architecting capability through pro-active engagement with EY practice teams, partners, and clients. Perform sales, pre-sales, business development for the firm and actively engage in responding to RFPs/RFIs, Oral pitches and negotiations Plan and run workshops for Client’s Business and Technology Executives including CXOs, and involving client partners and vendors, on Solution Architecture exclusively, driving Transition of applications and solutions from incumbent vendors of clients, or as part of Digital Transformation, addressing Business, Digital and IT Strategy and objectives of the client. Work closely with professionals spanning strategy, business, application, infrastructure security and data architecture disciplines to accelerate our clients’ enterprise architecture maturity definition and transformation journey, leveraging internal capabilities and tapping into an ecosystem of partners and technology vendors and service providers. Develop technical and commercial business cases for clients to invest in technology, tools, infrastructure, and people capabilities, and present it at various levels of client organization in line with their enterprise architecture roadmap Engage with various technology vendors, technology start-ups and service providers to evaluate them on behalf of clients and provide recommendations. Anticipate and understand major technology changes and digital trends to enable the client to succeed in a competitive landscape. Setup and actively develop and contribute to Architecture CoE covering EA, Business Architecture, Solutions Architecture, Application Architecture, Infrastructure Architecture, Security Architecture and Data Architecture Interface and communicate with the various onsite and/or offshore stakeholders and coordinators on a regular basis to ensure smooth execution of responsibilities and demonstrate value. Timely completion of assigned tasks, within budget and at highest quality and provide regular status reporting to clients, managers and leadership Qualifications And Skills B.Tech./MCA from a reputed Institution Extensive consulting & delivery experience in Big4s, Global IT Majors, Management Consulting firms. Experience in performing the role of technical owner/co-owner for large IT transformation projects Experience in performing architecture, design and change review for large enterprise level architecture and solutions At least 5 years in Architecting and leading the implementation of medium/large solutions across on-premise and Cloud solutions (Azure, GCP, AWS, Oracle), Microsoft, Java, Python/R and other major application development platforms, XD/UI/UX Frameworks, Micro-services, integration architecting (including Biztalk, Mulesoft, Software AG, Boomi), BPM/BPA tools, Security (Application/Data),OT/IOT systems Good understanding and exposure to large platforms and systems, including major ERPs, CRMs, Digital, AI/GenAI, Cloud and Data Platforms, Service Management Platforms like ServiceNow/BMC Remedy, SAAS, PAAS, IAAS providers, leading Core Banking Systems, Automation technologies Possess good understanding and exposure to SOA, Agile delivery, DevOps, DevSecOps and industry standard delivery and quality frameworks. Possess excellent client interfacing, people interfacing, negotiation and managemenskills. Excellent team player who can reach out and collaborate very effectively with geographically distributed technology, business function and support teams to deliver to the client. Open to travelling extensively to MENA region and work directly with EY clients on projects. Experience in creating and conducting impactful client presentations and articulate the technical and non-technical deliverables to clients at various levels Experience in running physical and virtual workshops independently and well versed with tools and technologies to enable the same. Demonstrable professional technical writing expertise, visual representation and language skills. Experienced in productivity and diagramming tools like Word, Excel, PowerPoint, Visio Experience in working with clients in MENA GCC countries desirable. Enterprise Architecture Certification such as TOGAF Experience in enterprise architecture tools desirable EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

JD - Data Protection_Manager - Information Security At Flipkart we are committed to ensuring that we follow the best practices in Cyber Security. We are seeking an experienced candidate for managing Data Loss Prevention (DLP) solutions, creating and maintaining data flow diagrams, and ensuring compliance with data protection regulations. This role requires a seasoned professional with extensive experience in safeguarding sensitive data across systems, networks, and workflows while providing strategic direction for data protection initiatives. Key Responsibilities Data Protection Program Management Develop and implement a comprehensive data protection strategy, covering DLP, data classification, encryption, and other controls. Oversee the deployment, configuration, and maintenance of DLP tools and technologies. Establish and maintain policies, standards, and procedures to protect sensitive data. Provide regular reporting on DLP metrics and trends to leadership. Data Flow Management Collaborate with business and technical teams to map and document data flows, ensuring accuracy and completeness. Identify sensitive data repositories and flows, assessing risks associated with their storage, processing, and transmission. Incident Management and Risk Mitigation Lead investigations into data protection incidents, including data breaches and unauthorized access events. Establish and maintain an incident response plan for data protection-related events. Work with IT and business units to implement encryption, masking, and other data security measures. Program Management Lead security program initiatives, ensuring projects are delivered on time, within scope, and within budget. Collaborate with cross-functional teams to integrate security into business processes and technology initiatives. Establish and track key performance indicators (KPIs) to measure the effectiveness of security programs. Provide regular updates to the CISO and executive leadership on program status, challenges, and achievements. Qualifications Bachelor’s degree in Computer Science or Information Security or related field Minimum of 8 years of experience in information security, with a focus on Data Protection, DLP/CASB/MDM implementation & Management, etc. Expertise in DLP tools. Knowledge of data encryption, tokenization, and data classification technologies Strong understanding of data flow diagramming and risk analysis techniques. Proven leadership and team management skills. Excellent verbal and written communication skills with attention to detail Strong project management skills Effectively manage sensitive and confidential information Preferred Skills Experience in the e-commerce industry. Familiarity with security solutions such as Microsoft Defender & Purview, Netskope Strong analytical and problem-solving abilities. What We Offer Competitive salary and benefits package. Opportunity to work with a dynamic and innovative team. Professional development and career growth opportunities. A collaborative and inclusive work environment. Skills Required - 8+ years of experience in the field of information security. Strong technical expertise in DLP, encryption, and data classification methodologies Show more Show less

Job description: Job Description Do Job Description: • As a cross functions lead, you should act as a Single point of contact for the execution of ITIL Processes like incident management, problem management, change management, etc. designed for a single Customer or as per SIAM framework in Multi-vendor Environment • Capable to connect, update and manage discussions with the Customer and other Service providers / Vendors for all in-scope infrastructure related technical services viz., Networking, Servers, VMware, storage. • Capable to drive and collaborate with multiple stakeholders on day to day operations to bring in coordination across the technical towers • Lead the ITIL Process resources to achieve the Process KPIs and Service level targets. • Act as a crisis manager during the occurrence of critical incidents, guide Pro-active problem management, address critical issues to avoid change failures, ensure up-to-date maintenance of CMDB, achieving the Availability and capacity targets • Ensuring the Process adherence, meeting the Quality norms of Wipro and the Customer • Driving the internal audits, define and drive service improvement programs based on the external audit findings • Report the Customer on all Process areas as per the Contractual agreements. ͏ Experience/Skills: • 10 - 14 YEARS Experience in ITSM practice in managing various ITIL process roles, viz., Incident manager, Problem manager, Change manager, Asset and Configuration manager. • ITIL V4 MP / ITIL • 2011 Expert / ITIL 2011 Intermediate Certified, SIAM Foundation / Architect Certification • Good Knowledge of ITSM Tools; ServiceNow, Remedy, HPSM, etc. • Capability to deliver ITIL Trainings • Excellent team management skills and inter-personal skills • Excellent Presentation skills, verbal and written communication skills and facilitation skills • Good documentation and process flow diagramming skills • Graduate or Postgraduate in Management / Engineering / Computer sciences ͏ ͏ ͏ Mandatory Skills: ITIL Cross Functional Service Management . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Job Information Job Opening ID ZR_1990_JOB Date Opened 16/06/2023 Industry Technology Job Type Work Experience 3-5 years Job Title IT Business Analyst City Noida Province Uttar Pradesh Country India Postal Code 201309 Number of Positions 1 3-5 yrs experience as IT Business Analyst . ERP(Mandatory) along with Accountancy /Finance/Banking Create system design proposals,creates detailed Business Requirement Document (BRD) and translates it into functional specifications FRD and SRS also Use Cases and User Stories. Create systems models, specifications, diagrams, and charts to provide direction to system programmers as DFD and WFD. Should have good knowledge of Entity relation and UML. Lead design sessions in Wire-framing and Prototyping new systems for enhancing business processes, operations, and information Process Flow. Extensive experience in transforming complex business requirements into functional specifications. Preparing functional documents to show work breakdown and correct understanding of certain complex requirements. Perform Testing by Use Cases. Analyze Regression and do SWOT analysis. Performing UAT by self and with end users. Performing Effort Estimation to help the Marketing team. Preparing RFP and RFQs Review and analyze the effectiveness and efficiency of existing development frameworks and develop strategies for improving or further leveraging these systems. Provide orientation and training to end-users for all modified and new system. And ensure the User Manual and FAQs are provided to the end user. Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems, and other post-implementation support. Good to have Knowledge of SQL and My-SQL, Git. Knowledge of Agile framework daily scrum meeting, retrospective, burnout charts, product backlog. Domain Knowledge of Garment Banking, Accounting, Finance software. check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested

Job Description Do you want to help developers learn how to build, deploy and scale their cloud applications? Are you passionate about influencing the global developer community? Join our Technical Documentation Team The Technical Documentations team is a dedicated Engineering Learning Cloud division group. It drives developer engagement for cloud infrastructure services. We support and foster a library of over a thousand documents. This library houses a variety of Linux and Cloud topics. We inform our customers and build a better developer community. Partner with the best As a Senior II Documentation and Training Specialist Lead, you'll create and maintain technical documentation for Akamai's security, compute, and delivery products. This role involves close collaboration with global SMEs and engineering teams. As a Senior II Documentation and Training Specialist Lead, you will be responsible for: Mentoring writers with people and project management skills, consistently delivering projects on time. Collaborating with cross-functional teams to gather accurate and detailed information. Having a foundational understanding of technical concepts, with hands-on experience in both software and hardware documentation. Leading by example in creating and maintaining various content typesinstallation manuals, user guides, API references, training slides, and video materials. Adepting at managing multiple concurrent deadlines in an agile environment, balancing documentation initiatives effectively. Using analytics and feedback loops to assess documentation impact, improve content quality, and ensure relevance across audiences. Having excellent writing, editing, and presentation skills Acting as SME for style and formatting; ensuring content is clear, accurate, and aligned with standards. Do What You Love To be successful in this role you will: Have a Bachelor's Degree in Technical Writing, Computer Science, or another related field or its equivalent Have 8+ years of technical writing experience, and 2 to 3 years as a team lead. Have experience working on an agile software development team across remote and globally distributed teams Have experience supporting multiple development teams and deliverables in a demanding environment with multiple competing priorities Be experienced with industry-standard tools for software development and documentation. Have proficiency in wikis, issue trackers, diagramming, project management, version control, and code editors. Work in a way that works for you FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply. Learn what makes Akamai a great place to work Connect with us on social and see what life at Akamai is like! We power and protect life online, by solving the toughest challenges, together. At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here. Working for you Benefits At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life: Your health Your finances Your family Your time at work Your time pursuing other endeavors Our benefit plan options are designed to meet your individual needs and budget, both today and in the future. About Us Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away. Join us Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you! Akamai Technologies is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, gender identity, sexual orientation, race/ethnicity, protected veteran status, disability, or other protected group status. Show more Show less

Requirements Description and Requirements 5+ years of proven experience, ideally within a service delivery or software testing environment. Create, review, and maintain high-quality technical documentation for service delivery and testing processes, procedures, tools, and systems. Develop clear and concise test case documentation, test reports, process workflows, and user guides. Document the overall testing life cycle, including test planning, test execution, and defect tracking, ensuring that documentation is aligned with the organization's standards. Create and update knowledge base articles and FAQs related to service delivery and testing. Work closely with engineers, product owners, and service delivery managers to capture technical requirements and workflows. Collaborate with cross-functional teams, including developers, quality assurance, and project management, to gather necessary technical information. Ensure all documentation is accessible and easy to understand for non-technical stakeholders. Provide training or support to internal teams and clients by delivering clear explanations of complex systems or processes. Review existing documentation processes and suggest improvements for efficiency, accuracy, and user experience. Actively contribute to maintaining up-to-date documentation to reflect changes in systems, tools, and processes. Continuously improve templates, styles, and documentation standards across the organization. Support the creation and maintenance of test scripts, test data, and detailed reports from testing activities. Maintain a clear record of test results, issues, and resolutions. Work with the team to ensure that the documentation aligns with test automation scripts and other testing artifacts. Use various tools such as Google Suite (Docs, Sheets, Slides, etc.) to develop, manage, and collaborate on technical documents. Leverage collaborative platforms such as Confluence, SharePoint, and Jira to track progress and ensure documentation is easily accessible. Utilize version control systems and maintain history on document changes for accurate reference. Additional Job Description Proficient in using MS Office, and Google Suite (Docs, Sheets, Slides, Drive) for documentation, collaboration, and reporting. Working knowledge of other tools for version control, document management, and test automation. Ability to translate complex technical concepts into user-friendly content. Strong collaboration skills to work effectively with cross-functional teams and stakeholders. Experience with graphic design or diagramming tools is a plus (e.g., Lucidchart, Microsoft Visio). Ability to adapt to rapidly changing environments and new technologies. EEO Statement At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. Show more Show less

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Do Job Description: As a cross functions lead, you should act as a Single point of contact for the execution of ITIL Processes like incident management, problem management, change management, etc. designed for a single Customer or as per SIAM framework in Multi-vendor Environment Capable to connect, update and manage discussions with the Customer and other Service providers / Vendors for all in-scope infrastructure related technical services viz., Networking, Servers, VMware, storage. Capable to drive and collaborate with multiple stakeholders on day to day operations to bring in coordination across the technical towers Lead the ITIL Process resources to achieve the Process KPIs and Service level targets. Act as a crisis manager during the occurrence of critical incidents, guide Pro-active problem management, address critical issues to avoid change failures, ensure up-to-date maintenance of CMDB, achieving the Availability and capacity targets Ensuring the Process adherence, meeting the Quality norms of Wipro and the Customer Driving the internal audits, define and drive service improvement programs based on the external audit findings Report the Customer on all Process areas as per the Contractual agreements. ͏ Experience/Skills: 10 - 14 YEARS Experience in ITSM practice in managing various ITIL process roles, viz., Incident manager, Problem manager, Change manager, Asset and Configuration manager. ITIL V4 MP / ITIL 2011 Expert / ITIL 2011 Intermediate Certified, SIAM Foundation / Architect Certification Good Knowledge of ITSM Tools; ServiceNow, Remedy, HPSM, etc. Capability to deliver ITIL Trainings Excellent team management skills and inter-personal skills Excellent Presentation skills, verbal and written communication skills and facilitation skills Good documentation and process flow diagramming skills Graduate or Postgraduate in Management / Engineering / Computer sciences ͏ ͏ ͏ Mandatory Skills: ITIL Cross Functional Service Management. Experience: >10 YEARS. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job Description Why Consider Us? Explore the exciting opportunity of interning at our Faroe Island office, where you'll collaborate closely with our experienced architects on a variety of small and medium scale projects. Our mission is to drive sustainable change through our work. We're committed to inspiring innovation and setting new standards in the field. Join our longstanding global company, established in 1959, and be part of our continued growth. What We Offer: Join our intimate team of 12-14 professionals in the Faroe Islands, working alongside architects, landscape architects, and constructing architects. Experience the serene environment of the remote settlement of Sydrugøta, with its panoramic views and rich Nordic tradition, offering both inspiration and tranquillity. Our projects range from master plans to cultural buildings, wellness centers, hotels, restaurants, and more, ensuring a diverse and rewarding experience. As an intern, you'll spend 6-12 months with us, contributing to our projects and gaining valuable insights. This internship is designed to complement your studies and may lead to future opportunities. We provide accommodation and help with practical questions. What We're Seeking: We're looking for ambitious, talented students with a genuine passion for architecture. Throughout your internship, you'll participate in various aspects of the design process, including competitions, sketch proposals, and design development. Strong design skills and proficiency in rendering, diagramming, graphic design, and model-making is a big advantage. Please note that this internship starts in August or September and lasts 6-12 months. Applicants must be enrolled students. How to Apply: Submit your application, portfolio (max 10 MB), and CV by June 29th. Interviews will be conducted on an ongoing basis. For updates on our projects and opportunities, follow us on Facebook, Instagram, LinkedIn, or Twitter. Additional Information All your information will be kept confidential according to EEO guidelines. Additional Information All your information will be kept confidential according to EEO guidelines.

202502950 Kolkata, West Bengal, India Siliguri, West Bengal, India Bevorzugt Description Summary: We are looking for a Senior User Experience (UX) Designer with user insight, creativity, and design experience to join our Product Design team. If you love designing a great user experience, then you would be a great fit for our team. Role: You will work with one or more cross-functional product teams, business stakeholders, end-users, and fellow UX practitioners to identify key problems and opportunities. You will use human-centered and data-driven principles, while employing your keen ability to empathize, to conceptualize and validate solutions that deliver the most usable, viable, feasible, and delightful solutions aligned with business goals. Activities include: collaborating with stakeholders to discover, elicit, and analyze problems and requirements; task and workflow analysis, flow/process diagramming, journey mapping; formative concept design, wireframes; multi-fidelity prototyping, usability testing and validation, evidence-driven iteration; user-interface and interaction design, specification; implementation support. You will work with the above-mentioned collaborators on one or more products. You will be responsible for ensuring organizational UX Standards are implemented for both usability and experiential consistency. Qualifications Requirements: 10+ years’ experience with: Human-Centered Design in an agile software development environment; Creating and executing usability testing; Designing usable interfaces with complex, multi-step interactions and/or complex information visualizations. Bachelor’s degree in Human-Centered Design, Human-Computer Interaction, Cognitive Science, Information Science or relative experience Demonstrable experience in/with: Designing responsive web applications or mobile applications. Experienced in approach design problems with a “mobile first” mentality. Web accessibility and assistive technologies (screen readers, etc.). Tools such as Axure, Invision, Sketch, MIRO, Adobe CS, or similar. Expert in translating design specs to technical teams. Ability to work with both collocated and remote collaborators. Excellent written and verbal communication skills. Good Understanding of HTML, CSS and JavaScript is highly desired. Ability to balance multiple priorities, potentially across different products, maintaining acute attention to details. Ability to present design and work samples of completed projects. Experience using UX Design best practices to provide valid solutions. Capacity to iterate designs and solutions efficiently and intelligently. Work effectively in a team environment, and comfortable with receiving feedback and constructive criticism. About You You have the courage to ask questions, take risks, and champion new ideas. You are collaborative and professional with excellent communication and interpersonal skills. You are comfortable working with a diverse range of stakeholders, including executives, and can speak the language of business as well as technology, always ready to represent the collective needs of our users. You effectively communicate your findings through thorough, thoughtful, and empathetic analysis. You are comfortable with a formative design process and actively work with product teams and fellow UX practitioners to iterate on design concepts and deliver the most valuable solutions. You are comfortable providing support to product teams in an agile software development environment, with both collocated and remote colleagues.

202502951 Kolkata, West Bengal, India Siliguri, West Bengal, India Bevorzugt Description Summary: We are looking for a User Experience (UX) Designer with user insight, creativity, and design experience to join our Product Design team. If you love designing a great user experience, then you would be a great fit for our team. Role: You will work with one or more cross-functional product teams, business stakeholders, end-users, and fellow UX practitioners to identify key problems and opportunities. You will use human-centered and data-driven principles, while employing your keen ability to empathize, to conceptualize and validate solutions that deliver the most usable, viable, feasible, and delightful solutions aligned with business goals. Activities include: collaborating with stakeholders to discover, elicit, and analyze problems and requirements; task and workflow analysis, flow/process diagramming, journey mapping; formative concept design, wireframes; multi-fidelity prototyping, usability testing and validation, evidence-driven iteration; user-interface and interaction design, specification; implementation support. You will work with the above-mentioned collaborators on one or more products. You will be responsible for ensuring organizational UX Standards are implemented for both usability and experiential consistency Qualifications Requirements: 5+ years’ experience with: Human-Centered Design in an agile software development environment; Creating and executing usability testing; Designing usable interfaces with complex, multi-step interactions and/or complex information visualizations. Bachelor’s degree in Human-Centered Design, Human-Computer Interaction, Cognitive Science, Information Science or relative experience Demonstrable experience in/with: Designing responsive web applications or mobile applications. Bonus: you approach design problems with a “mobile first” mentality. Web accessibility and assistive technologies (screen readers, etc.). Tools such as Axure, Invision, Sketch, MIRO, Adobe CS, or similar. Ability to translate design specs to technical teams. Ability to work with both collocated and remote collaborators. Excellent written and verbal communication skills. Understanding of HTML, CSS and JavaScript is highly desired. Ability to balance multiple priorities, potentially across different products, maintaining acute attention to details.

> Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers 2. Engage with delivery team to ensure right solution is proposed to the customer a. Periodic cadence with delivery team to: Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demos testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b. Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time 3. Build domain expertise and contribute to knowledge repository Engage and interact with other BAs to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight Deliver No. Performance Parameter Measure 1. Customer Engagement and Delivery Management PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated. 2. Knowledge Management No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter Mandatory Skills: HC - Payor. Experience: 5-8 Years.

> Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers 2. Engage with delivery team to ensure right solution is proposed to the customer a. Periodic cadence with delivery team to: Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demos testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b. Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time 3. Build domain expertise and contribute to knowledge repository Engage and interact with other BAs to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight Deliver No. Performance Parameter Measure 1. Customer Engagement and Delivery Management PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated. 2. Knowledge Management No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter Mandatory Skills: HC - Payor. Experience: 3-5 Years.

Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers 2. Engage with delivery team to ensure right solution is proposed to the customer a. Periodic cadence with delivery team to: Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demo??s testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b. Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time 3. Build domain expertise and contribute to knowledge repository Engage and interact with other BA??s to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight Deliver No. Performance Parameter Measure 1. Customer Engagement and Delivery Management PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated. 2. Knowledge Management No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter Mandatory Skills: HC - Payor. Experience: 5-8 Years.

JOB_POSTING-3-70909-3 Job Description Role Title: AVP , Software Engineer III – Servicing Apps (L10) Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~51% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview This role falls under Marketing Technology team within Engineering. We operate at the intersection of marketing technology and engineering, leveraging a variety of SaaS solutions across the value chain to drive enhanced customer engagement, acquisition, and retention. By integrating technology, we create innovative solutions that empower our teams to deliver exceptional results. Role Summary/Purpose With ever evolving financial landscape there are wide range of challenges that demand innovative solutions. This role is responsible for designing, implementing and managing highly available and scalable integrations across marketing and various other platforms. Along with development and implementation, the role will be responsible for discovery, exploration and quick learning about SaaS platforms and solutions. Essential Responsibilities Lead the support and development of Payment Applications, including SaaS or COTS solutions. Drive Emergency Response Teams (ERTs) and root cause analysis to ensure high availability and reliability for business objectives. Identify and implement system improvements and automations through innovation. Collaborate with Synchrony and Supplier technical resources and product managers to translate system architecture and product requirements into well-designed software components. Participate in software design reviews, code reviews, and provide recommendations to the development team. Stay updated on emerging technologies while maintaining proficiency in existing technologies. Build and motivate strong technical teams, retaining critical skills. Perform other duties and special projects as assigned. Qualifications/Requirements Bachelor's degree in Computer Science/Engineering or related field, with a minimum of 6 years of experience in Information Technology and in lieu of a degree 8 years of experience in Information Technology Minimum 4 years of application development experience. Minimum 2 years of experience in designing scalable applications. Minimum 6 years of hands-on experience with Java, J2EE, Web Services, and Spring. 1+ years of experience in a support role, preferably for SaaS or COTS applications. 2+ years of experience in architecting payment and SaaS or COTS applications. 3+ years of experience in supporting or developing applications using microservices architecture and cloud technologies such as Spring Boot, PCF, AWS, Maven, BitBucket, GitHub, Jenkins, Angular, Bootstrap, and Splunk. 5 years of experience in agile software development practices. Strong understanding of SDLC processes and release management. Proven analytical and problem-solving skills. Excellent oral and written communication skills. Willingness to work flexible shift timings to respond to emergencies. Desired Skills/Knowledge Strong PC skills, Excel, Access, Microsoft Office, PowerPoint One Note. Experience with documentation and diagramming tools like Word/Visio/Whimsical etc. Highly motivated and demonstrate high level of initiative. Passion for technology and self-driven. Expertise with continuous integration environments . Experience with writing unit, integration, and UI test cases. Strong experience with Pivotal Cloud Foundry . Knowledge in using Splunk for production support. Experience with Database Architecture, Modeling, and familiarity with MySQL & SQL . Excellence in technical communication with technical and non-technical peers Excellent interpersonal skills with ability to influence clients, team members, management, and external groups. Prior work experience in a Credit Card/Banking/Fin Tech company. Eligibility Criteria: Minimum 6+Years of experience mentioned in “ Required Skill/Knowledge” with a Bachelor’s Degree or equivalent. In Lieu of degree , minimum of 8 years of experience required. Work Timings : 2 PM – 11 PM IST( Suggested) (This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details.) For Internal Applicants Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (First Formal/Final Formal, PIP) L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible. L08+ Employees can apply Grade/Level:10 Job Family Group Information Technology Show more Show less

JOB_POSTING-3-70909-2 Job Description Role Title: AVP , Software Engineer III – Servicing Apps (L10) Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~51% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview This role falls under Marketing Technology team within Engineering. We operate at the intersection of marketing technology and engineering, leveraging a variety of SaaS solutions across the value chain to drive enhanced customer engagement, acquisition, and retention. By integrating technology, we create innovative solutions that empower our teams to deliver exceptional results. Role Summary/Purpose With ever evolving financial landscape there are wide range of challenges that demand innovative solutions. This role is responsible for designing, implementing and managing highly available and scalable integrations across marketing and various other platforms. Along with development and implementation, the role will be responsible for discovery, exploration and quick learning about SaaS platforms and solutions. Essential Responsibilities Lead the support and development of Payment Applications, including SaaS or COTS solutions. Drive Emergency Response Teams (ERTs) and root cause analysis to ensure high availability and reliability for business objectives. Identify and implement system improvements and automations through innovation. Collaborate with Synchrony and Supplier technical resources and product managers to translate system architecture and product requirements into well-designed software components. Participate in software design reviews, code reviews, and provide recommendations to the development team. Stay updated on emerging technologies while maintaining proficiency in existing technologies. Build and motivate strong technical teams, retaining critical skills. Perform other duties and special projects as assigned. Qualifications/Requirements Bachelor's degree in Computer Science/Engineering or related field, with a minimum of 6 years of experience in Information Technology and in lieu of a degree 8 years of experience in Information Technology Minimum 4 years of application development experience. Minimum 2 years of experience in designing scalable applications. Minimum 6 years of hands-on experience with Java, J2EE, Web Services, and Spring. 1+ years of experience in a support role, preferably for SaaS or COTS applications. 2+ years of experience in architecting payment and SaaS or COTS applications. 3+ years of experience in supporting or developing applications using microservices architecture and cloud technologies such as Spring Boot, PCF, AWS, Maven, BitBucket, GitHub, Jenkins, Angular, Bootstrap, and Splunk. 5 years of experience in agile software development practices. Strong understanding of SDLC processes and release management. Proven analytical and problem-solving skills. Excellent oral and written communication skills. Willingness to work flexible shift timings to respond to emergencies. Desired Skills/Knowledge Strong PC skills, Excel, Access, Microsoft Office, PowerPoint One Note. Experience with documentation and diagramming tools like Word/Visio/Whimsical etc. Highly motivated and demonstrate high level of initiative. Passion for technology and self-driven. Expertise with continuous integration environments . Experience with writing unit, integration, and UI test cases. Strong experience with Pivotal Cloud Foundry . Knowledge in using Splunk for production support. Experience with Database Architecture, Modeling, and familiarity with MySQL & SQL . Excellence in technical communication with technical and non-technical peers Excellent interpersonal skills with ability to influence clients, team members, management, and external groups. Prior work experience in a Credit Card/Banking/Fin Tech company. Eligibility Criteria: Minimum 6+Years of experience mentioned in “ Required Skill/Knowledge” with a Bachelor’s Degree or equivalent. In Lieu of degree , minimum of 8 years of experience required. Work Timings : 2 PM – 11 PM IST( Suggested) (This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details.) For Internal Applicants Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (First Formal/Final Formal, PIP) L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible. L08+ Employees can apply Grade/Level:10 Job Family Group Information Technology Show more Show less

202502950 Kolkata, West Bengal, India Siliguri, West Bengal, India Bevorzugt Description Summary: We are looking for a Senior User Experience (UX) Designer with user insight, creativity, and design experience to join our Product Design team. If you love designing a great user experience, then you would be a great fit for our team. Role: You will work with one or more cross-functional product teams, business stakeholders, end-users, and fellow UX practitioners to identify key problems and opportunities. You will use human-centered and data-driven principles, while employing your keen ability to empathize, to conceptualize and validate solutions that deliver the most usable, viable, feasible, and delightful solutions aligned with business goals. Activities include: collaborating with stakeholders to discover, elicit, and analyze problems and requirements; task and workflow analysis, flow/process diagramming, journey mapping; formative concept design, wireframes; multi-fidelity prototyping, usability testing and validation, evidence-driven iteration; user-interface and interaction design, specification; implementation support. You will work with the above-mentioned collaborators on one or more products. You will be responsible for ensuring organizational UX Standards are implemented for both usability and experiential consistency. Qualifications Requirements: 10+ years’ experience with: Human-Centered Design in an agile software development environment; Creating and executing usability testing; Designing usable interfaces with complex, multi-step interactions and/or complex information visualizations. Bachelor’s degree in Human-Centered Design, Human-Computer Interaction, Cognitive Science, Information Science or relative experience Demonstrable experience in/with: Designing responsive web applications or mobile applications. Experienced in approach design problems with a “mobile first” mentality. Web accessibility and assistive technologies (screen readers, etc.). Tools such as Axure, Invision, Sketch, MIRO, Adobe CS, or similar. Expert in translating design specs to technical teams. Ability to work with both collocated and remote collaborators. Excellent written and verbal communication skills. Good Understanding of HTML, CSS and JavaScript is highly desired. Ability to balance multiple priorities, potentially across different products, maintaining acute attention to details. Ability to present design and work samples of completed projects. Experience using UX Design best practices to provide valid solutions. Capacity to iterate designs and solutions efficiently and intelligently. Work effectively in a team environment, and comfortable with receiving feedback and constructive criticism. About You You have the courage to ask questions, take risks, and champion new ideas. You are collaborative and professional with excellent communication and interpersonal skills. You are comfortable working with a diverse range of stakeholders, including executives, and can speak the language of business as well as technology, always ready to represent the collective needs of our users. You effectively communicate your findings through thorough, thoughtful, and empathetic analysis. You are comfortable with a formative design process and actively work with product teams and fellow UX practitioners to iterate on design concepts and deliver the most valuable solutions. You are comfortable providing support to product teams in an agile software development environment, with both collocated and remote colleagues.

Job Description Current Employees apply HERE Current Contingent Workers apply HERE Secondary Language(s) Job Description: The Opportunity Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare. Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products. Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats. Our Technology Centres focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company’s IT operating model, Tech Centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy. A focused group of leaders in each Tech Center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centres. Role Overview Under the direction of Associate Director, Technical Product Management, Migration Services, the candidate will be responsible for delivery and maintenance of high quality, reliable, and cost-effective solutions that support and operate Migration Services product offerings and services. We are looking for a highly experienced and knowledgeable Migration Services Solution Engineer to join our team. As a solution engineer, you will be responsible for providing technical expertise and solutions for various rehosting toolsets, such as, VMware vMotion, VMware Site Recovery Manager (SRM), VMware HCX and other migration tools and methods supporting vm rehosting. Your in-depth understanding of migration services tools and software to support rehosting and modernization initiatives will be critical in ensuring successful relocations to and from our private cloud and EDGE platforms. Developing and maintaining SDLC documentation for the platform and its capabilities and actively participating in promoting best practices through community of practice and learning sessions will also be a core part of your role. This position will: Develop and support products, tools and other technology applications for downstream data and application consumption. Collaborate with engineering teams to develop front end and back-end code based on prioritized requirements/user stories. Develops working software & unit tests based on the solution design within the solution’s architecture. Collaborate with scrum teams and third-party vendors to understand customer needs, develop products and services and identify risks/issues. What will you do in this role Provide technical expertise and solutions for migration services: Utilize your knowledge of migration services rehosting capabilities to provide expert guidance and solutions for successful application and server migrations. Utilize migration tools and software: Leverage your expertise with migration tools and software to guide and support rehosting and modernization initiatives, ensuring seamless and efficient transitions. Coordinate migrations across private cloud and EDGE platforms: Solution migration methods supporting rehosting to and from private cloud, EDGE and hybrid platforms, ensuring a smooth transfer of applications while adhering to security and compliance standards. Develop and maintain SDLC documentation: Create and maintain comprehensive SDLC documentation for the migration services platform, documenting best practices, processes, and procedures to ensure efficient and effective migrations. Promote best practices: Actively participate in promoting best practices through community of practice and learning sessions, sharing your expertise and knowledge with other engineers and teams. Construct, amend, and verify software systems, components, and integrations by writing software programs subject to estimation, measurement, quality processes, appropriate documentation, and continuous improvement processes. Enable and maintain software configuration management capability across heterogeneous technology environments, architectures, and platforms. Create and adapt software configuration applications and interfaces. Develop and employ software capabilities empowering creation, renewal, update, and destruction of data subject to given objectives regarding security, compliance, policy, scalability, efficiency, reliability, fidelity, flexibility, and portability. Validates and tests integrated systems subject to organizational standards regarding security, reporting, observation, and control. Required Qualifications: Technical expertise: Familiarity with migration tools and software to support rehosting and modernization initiatives is essential. Experience with private cloud and EDGE platforms: Have extensive experience executing migrations to and from private cloud and hybrid platforms, including a deep understanding of the challenges and best practices associated with such migrations. SDLC documentation skills: Demonstrated ability to develop and maintain comprehensive SDLC documentation, documenting best practices, processes, and procedures. Strong communication and collaboration skills: Excellent interpersonal skills with the ability to collaborate effectively with cross-functional teams and communicate technical information clearly and concisely. Provide project management planning in development of complex initiatives supporting enterprise programs. Problem-solving and analytical skills: Proven ability to analyze complex technical issues and provide effective solutions while troubleshooting migration-related challenges. Identify and recommend continuous improvement opportunities to improve customer satisfaction, internal work efficiencies and cost reduction opportunities. Maintain awareness of external industry developments and best practices to determine applicability to MSD. Make recommendations on service and product improvements. Plan and coordinate activities with vendors to migration services offerings and solutions. What should you have : 3+ years of experience in IT field. Min 2 years’ experience supporting software solutions for migration services activities. Working knowledge of the following VMware migration software vMotion vSphere Site Recovery Manager (SRM) HCX Experienced in cross VCenter migrations. Relevant certifications: such as, VMware Certified Professional. Familiarity with JIRA and Confluence. Excellent technical written, diagramming, and oral communication skills with the ability to effectively communicate with information technology professionals. Experience with the Pharmaceutical industry, particularly with IT compliance within the regulatory framework. Experience working in a global team environment. Ability to work with little supervision and proactively identify and respond to issues before they impact service. B.S. or equivalent experience required in IT, Engineering, Computer Science, or related discipline. Our technology teams operate as business partners, proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver services and solutions that help everyone be more productive and enable innovation. Who we are We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world. What we look for Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today. #HYDIT2025 Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: VISA Sponsorship: Travel Requirements: Flexible Work Arrangements: Hybrid Shift: Valid Driving License: Hazardous Material(s): Required Skills: Adaptability, Adaptability, Adaptive Management, Availability Management, Business Administration, Business Management, Business Planning, Capacity Management, Change Controls, Communication, Configuration Management (CM), Design Applications, Emerging Technologies, Incident Management, Information Technology (IT) Infrastructure, IT Service Management (ITSM), Management Process, Migration Projects, Migration Strategy, Services Engineering, Software Configurations, Software Development, Software Development Life Cycle (SDLC), Solution Architecture, System Administration {+ 4 more} Preferred Skills: Job Posting End Date: 06/30/2025 A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID: R350682