157 Diagramming Jobs - Page 3

Role Description Role Proficiency: Analyse the business needs of a client in order to recommend and evaluate solutions to those needs with support from lead BA. Perform Business Analysis tasks with minimal support from the lead BA. Outcomes Work with right stakeholders to understand and define their needs and objectives in a way that can be understood resolved and actionable Consistently plan a business analysis approach for complex situations Design define and test project/product requirements Play multiple roles within activities prescribed by a methodology Proactively develop a meeting frequency to assess progress (e.g. weekly biweekly) Engage all stakeholders and gain consensus in agreement of results Create the software requirements artefacts and deliverables Communicate complex information in an easy-to-understand manner Consistently develop effective change control processes for complex requirements and designs. Determine the appropriate level of abstraction for business analysis information in complex environments align complex requirements with design with some support from Lead BA if available Understand BA knowledge areas appropriately to be able to use to solve a business problem Analyse business needs and solutions Facilitate stakeholder collaboration effectively and efficiently along with some guidance from Lead BA Validate and verify information to identify solution options that meet business needs identify and leverage the appropriate business analysis tools based on the requirements and purpose of the task Establish and implement effective requirement creation and management practices with required guidance from the Lead BA/Project Manager Define software quality attributes external interfaces constraints and other non-functional requirements with required support from the lead BA Perform complex impact assessments of changes to requirements and designs Ensure that project team fully understand the project requirements specifications and that testing results correspond to the business expectations/needs Measures Of Outcomes Business value addition Communication effectiveness Customer feedback Business Analysis processes and tools Reusable artefacts/methodologies for use across organization Trainings undertaken/given including certifications Outputs Expected Business Value: Active identification of business problems constraints dependencies that leads to right solution pick Stakeholder Engagement Lead written and verbal communication in and out of the client specific to the engagement Negotiation of various options Vs value delivered with stakeholders Requirements Engineering Use of right set of tools templates and/or processes for aligning requirements and design. Good expertise in using several business analysis tools to elicit document and manage requirements Solution Evaluation Evaluate and recommend appropriate solution options to business problem with a combination of metrics plus and strategic analysis Process Drive processes established by the Lead BA/Project stakeholders as required by the engagement and ensure adherence by the team BA Artefacts Maintenance Documentation of the process plus project artefacts owned by the Business Analyst Management and communication about project artefacts to the various stakeholder groups Develop and proactively drive adoption of tools templates and processes to help others produce effective decision making and approval processes Team Management Mentor Junior Bas in the organization/Portfolio on a need basis New Business Assist the organization/Unit with identification of new business opportunities and solution recommendation on a need basis (when requested by manager/leadership) Skill Examples Analytical organizational and problem-solving skills - Exhibit good experience in using Analytical thinking and problem solving skills to analyse problems and opportunities effectively identify which changes may deliver the most value and work with stakeholders to understand the impact of those changes. Apply right competencies like Creative Thinking Decision Making Learning Problem Solving Systems Thinking Conceptual Thinking and Visual Thinking Behavioural Characteristics – Use of right behavioural characteristics like Ethics Personal Accountability Organization Time Management and adapt to gain the trust and respect of stakeholders. Continuously and consistently exhibit practice and preach competencies like Ethics Personal Accountability Trustworthiness Organization and Time Management and Adaptability. Business Knowledge –Perform effectively within the Business Industry and Organization solution or methodology that the business analyst operates in. Demonstrate a good ability to recognize potential limitations and opportunities. Understand the risks involved in the area of work and make suitable decisions to manage risks. Demonstrate very good understanding of Current trends market forces market drivers Key processes Services Products definitions customer segments suppliers practices and regulations Communication Skills – adaption of communication styles and techniques to the knowledge level and communication styles of recipients. Well versed ability to speak the language of the stakeholders Proficiency in the use of variety of communication methods – verbal non-verbal physical and written along with exceptional listening skills. Assist conversations to reach productive conclusions Interaction skills - ability to relate cooperate and communicate with different kinds of people including executives sponsors colleagues team members developers vendors learning and development professionals end users customers and subject matter experts(SMEs). Facilitate stakeholder communication provide leadership encourage comprehension of solution value and promote stakeholder support of the proposed changes. Exceptional negotiation and conflict resolution Tools and Technology – Good working knowledge of various software application and tools to support communication and collaboration. Create and maintain requirements artifacts model concepts track issues and increase overall productivity. Excellent knowledge of prototyping and simulation tools as well as specialized tools for modelling and diagramming. Requirements management technologies required to support requirements workflow approval baselining traceability change control and management. Well versed in the use of required tools and technology including presentation software for communication and collaboration among the team and stakeholders. Business Analysis techniques – Good knowledge of various BA techniques and the expertise to pick and use the right technique for carrying out the BA tasks as appropriate to the area of work. Listing down all of the techniques commonly used by Business Analysts to execute their tasks.a. Brainstormingb. Business Casesc. Document Analysisd. Business Rules Analysise. Prototypingf. Data Miningg. Estimationh. Financial Analysisi. Functional decompositionj. Interviewsk. Item Trackingl. Lessons Learnedm. Process Analysis and Modellingn. Reviewso. Root Cause Analysisp. Risk Analysis and Managementq. Survey/Questionnairer. Workshopss. Mind mappingt. Scope Modellingu. Stakeholder mapsv. Metrics and Key Performance Indicators (KPIs)w. Benchmarking & Market Analysisx. Interface Analysisy. Data flow diagramsz. Use casesaa. User Storiesbb. Backlog Managementcc. Estimationdd. Prioritizationee. Acceptance and Evaluation criteriaff. Business Model Canvasgg. Concept Modellinghh. SWOT Analysisii. Organizational Modellingjj. Vendor Assessment Knowledge Examples Expert level knowledge in various BA knowledge areas (recommended by IIBA or any other professional organization for Business Analysis) Business Analysis Approach· Consistently plan a business analysis approach for complex situations. Consistently uncover emotional drivers of stakeholders and develop Business analysis approach messaging accordingly. Play multiple roles within activities prescribed by a methodology. Apply insight and business acumen when connecting concepts as they relate to different aspects of the enterprise. Ask relevant questions to uncover and understand organizational needs to· Ensure that the planning activity covers enterprise breadth and depth. Stakeholder Engagement· Lead others with complex stakeholder engagement. Effectively manage difficult personalities on a team and resolve issues if they arise. Have been engaged by stakeholders with their open feedback and opinions. Clearly communicate concepts to relevant stakeholders and follow up to verify stakeholder understanding and approval. Business Analysis Information Management· Lead others in developing effective approaches for managing business analysis information. Determine the appropriate level of abstraction for business analysis information in complex environments. Consistently synthesize complex data from disparate sources and understand how they impact the enterprise or organization. Recognized internally as an authority in locating even hard-to-find information· Identify and leverage the appropriate business analysis tools based on the information and purpose of the task· Coach and guide others on effective use of techniques and Business Analysis tools Business Analysis Performance Improvement Consistently identify and correct issues with business analysis work and independently plan improvement efforts—even for complex issues. Receptive to non-traditional ways of learning ideas. Use a structured approach for creative solutions to complex problems. Evaluate what worked what did not and what could be done differently next· Recognized by colleagues as an authority in analyzing performance and developing improvement plans Requirements Elicitation· prepare for complex elicitation activities· Anticipate possible delays and proactively ask for assistance in reprioritizing. Work with large or multiple teams that span functions issues locations and time zones to coordinate roles responsibilities and interdependencies of all team members· Lead others in elicitation activities· uncover emotional drivers of stakeholders and develop messaging accordingly. Take existing tools and techniques and apply them in new ways. Consistently use meeting management skills and tools to keep discussions focused and organized. Regularly present ideas or suggestions to stakeholders in persuasive terms according to known needs/wants/emotional drivers of the audience· validate complex information in an easy-to-understand manner. Identify potential gaps in elicitation results that may require additional elicitation activities. Engage all stakeholders and gain consensus in agreement of result· Demonstrate foresight to uncover and resolve issues before they arise and therefore rarely need to escalate them Communication and collaboration - provide relevant information to stakeholders in a timely manner. Effectively work with stakeholders to ensure delivery of required outcomes. communicate complex information in an easy-to-understand manner· Use a structured technique for enabling stakeholder-focused written communication and document profiles of each stakeholder then update them as new insight is obtained· gain agreement on commitments with stakeholders· Support others in complex stakeholder collaboration situations· Establish stakeholder engagement monitoring practices Requirements Life Cycle Management· Align complex requirements with design independently· Recognized as an authority in several analysis methodologies and have been asked by leadership to spearhead change in methodologies· Coach others on traceability relationships and effective use of business analysis tools· Invite recommendations from others to conduct effective requirements traceability· Share requirements/designs to identify overlaps and trends with stakeholders. Share change and improvement strategies for existing and future projects with colleagues· synthesize complex data from disparate sources and understand how they impact the enterprise or organization· Provide relevant data to support recommended prioritization decisions. Ensure stakeholders understanding and acceptance of prioritization decisions. Demonstrate foresight to uncover and resolve issues before they arise and therefore rarely need to escalate them. Engage all stakeholders and gain consensus before pursuing a course of action· Help others understand the impact of prioritization on other business functions including strategy financial and legal· guide complex impact resolutions activities. Perform complex impact assessments of changes to requirements and designs· Use supporting data to challenge any changes with negative impacts. Foster a collaborative approach to obtain feedback opinions and acceptance during assessments of changes to requirements and design· Resolve complex issues and conflicts independently and lead others in this task Strategy Analysis - Analyse current state to understand the reasons for change the impact of the change· Apply insight and business acumen when connecting concepts as they relate to different aspects of the enterprise· Research analyze and synthesize data to support rationale for change· Help others see the value of the change with actions such as customizing the explanation/justification according to the emotional drivers of the stakeholder(s)Future State definition· Ensure the elements of future state support one another meet business goals and objectives and integrate with the future state of the enterprise· Use a structured approach for creative solutions to complex problems· recognized by colleagues as an authority in determining the conditions to meet the business needRisk Assessment· Define and mitigate undesirable consequences while transitioning to a final future state· Leverage historical data to assess the impact and likelihood of risks occurring for the current change. Foster a collaborative approach to gain feedback and acceptance to assess manage and mitigate risks. Consistently apply risk models that are suitable to the situation. Use a structured approach for creative solutions to complex problemsChange Strategy· develop effective change strategies even for complex situations· Engage all stakeholders and gain consensus before pursuing a course of action· recognized by colleagues as an authority in developing effective change strategies Analysis and Design - analyze synthesize and refine elicitation results into requirements and designs. recognized by colleagues as an authority at modelling requirements and designs· Lead and coach others on how to analyze synthesize and refine elicitation results into requirements and designs. Coach others on how to prepare and deliver written customer-focused communication. Meet regularly with peers and counterparts to discuss methods of ensuring design quality. Play multiple roles within activities prescribed by a methodology· Coach others how to use the input from all stakeholders to make the most informed decisions· Clearly communicate concepts to relevant stakeholders and follow up to verify their understanding and approval· Have been recognized as an authority in several analysis methodologies· Have been recognized by colleagues as an authority in aligning requirements and designs to business requirements· Maintain and continuously enhance communications channels with stakeholders to ensure that issues surface and are managed in a timely fashion· Consistently ensure complex requirements support one another. Regularly solicit requirement viewpoints from relevant stakeholders· Convert complex ideas into easy concepts· Be engaged as an authority to develop requirements architecture· Consistently develop effective designs with complex requirements· recognized by colleagues as an authority in developing design options that achieved the desired future state· Have been frequently engaged by peers for advice and support on analyzing potential value and recommending solutions Solution Evaluation - define performance measures and assess the data collected to evaluate solution effectiveness· Take existing evaluation methods and apply them in new ways to address solution evaluation· Monitor historical data to identify systemic issues and best practices. Apply insight and business acumen when connecting concepts as they relate to different aspects of the enterprise. Focus learning on using business acumen. Help others understand the solution’s impact on business related metrics such as operating costs revenues and customer profit margins· Propose alternative solutions to problems or opportunities and informed recommendations based on evaluation of the solutions’ merits. Consistently identify opportunities to contribute to the solution’s value. Utilize proven methodologies for problem solving and critical thinking· Apply business acumen when exploring the root cause for underperforming and ineffective solutions and components· recognized by colleagues as an authority in determining the internal factors that restrict full realization of the solution’s value Experience in developing process flow diagrams use case current/future state diagrams functional and technical requirements in the form of user stories/as indicated by the customer Good understanding of Software development life cycle & Methodologies Develop an innovative approach for using new tools templates and processes that: explain the rationale for adoption Develop a network of Subject Matter Experts (SMEs) inside the organization Practice innovative ways of performing various BA tasks using common techniques Additional Comments Good communication 2. Ability to understand business requirements 3. Understanding of design thinking 4. Hands on knowledge in Jira, Confluence and Agile scrum methodology Skills Jira,Confluence,Communication Show more Show less

Role Description Role :Lead II - Business Analysis exp : 8 to 12 years Location : Mumbai Skill Examples Analytical organizational and problem-solving skills - Proficiently use Analytical thinking and problem solving skills to analyse problems and opportunities effectively identify which changes may deliver the most value and work with stakeholders to understand the impact of those changes. Rapidly assimilate various types of information. Quickly choose effective and adaptable methods to learn and analyse the media audiences problem types and environments. Apply right competencies like Creative Thinking Decision Making Learning Problem Solving Systems Thinking Conceptual Thinking and Visual Thinking Behavioural Characteristics – Exhibit behavioural characteristics to gain the trust and respect of stakeholders. Continuously and consistently exhibit practice and preach competencies like Ethics Personal Accountability Trustworthiness Organization and Time Management and Adaptability. Business Knowledge – Have a very good knowledge to perform effectively within the Business Industry and Organization solution or methodology that the business analyst operates in. Demonstrate a good ability to recognize potential limitations and opportunities. Understand the risks involved in the area of work and make suitable decisions to manage risks. Demonstrate very good understanding of Current trends market forces market drivers Key processes Services Products definitions customer segments suppliers practices and regulations Communication Skills – adaption of communication styles and techniques to the knowledge level and communication styles of recipients. Well versed ability to speak the language of the stakeholders Proficiency in the use of variety of communication methods – verbal non-verbal physical and written along with exceptional listening skills. Assist conversations to reach productive conclusions Interaction skills - ability to relate cooperate and communicate with different kinds of people including executives sponsors colleagues team members developers vendors learning and development professionals end users customers and subject matter experts(SMEs). Facilitate stakeholder communication provide leadership encourage comprehension of solution value and promote stakeholder support of the proposed changes. Exceptional negotiation and conflict resolution Tools and Technology – Good working knowledge of various software application and tools to support communication and collaboration. Create and maintain requirements artifacts model concepts track issues and increase overall productivity. Excellent knowledge of prototyping and simulation tools as well as specialized tools for modelling and diagramming. Requirements management technologies required to support requirements workflow approval baselining traceability change control and management. Well versed in the use of required tools and technology including presentation software for communication and collaboration among the team and stakeholders. Business Analysis techniques – Advanced knowledge of various BA techniques and the expertise to pick and use the right technique for carrying out the BA tasks as appropriate to the area of work. Listing down all of the techniques commonly used by Business Analysts to execute their tasks.a. Brainstormingb. Business Casesc. Document Analysisd. Business Rules Analysise. Prototypingf. Data Miningg. Estimationh. Financial Analysisi. Functional decompositionj. Interviewsk. Item Trackingl. Lessons Learnedm. Process Analysis and Modellingn. Reviewso. Root Cause Analysisp. Risk Analysis and Managementq. Survey/Questionnairer. Workshopss. Mind mappingt. Scope Modellingu. Stakeholder mapsv. Metrics and Key Performance Indicators (KPIs)w. Benchmarking & Market Analysisx. Interface Analysisy. Data flow diagramsz. Use casesaa. User Storiesbb. Backlog Managementcc. Estimationdd. Prioritizationee. Acceptance and Evaluation criteriaff. Business Model Canvasgg. Concept Modellinghh. SWOT Analysisii. Organizational Modellingjj. Vendor Assessment Knowledge Examples Strategist expertise level in various BA knowledge areas (recommended by IIBA or any other professional organization for Business Analysis) Business Analysis Approach· Develop and proactively drive adoption of tools templates and processes for planning a business analysis approach. Create new and innovative formal and informal processes tools or· techniques that others can leverage during discovery to isolate critical Information· Create innovative ways of performing this task using common techniques. Stakeholder Engagement· Develop engagement strategies to support organizational transformation. Develop stakeholder engagement strategies to address stakeholders that resist change. Engage others in a discussion where they share information with the Lead BA that they are not willing to share with other individuals. Capture best practices in planning stakeholder engagement and broadcast them to the business analysis community. Create innovative ways of performing this task using common techniques. Develop and proactively drive adoption of tools templates and processes to help others produce effective decision making and approval processes. Create new methods for locating data and how to analyze its accuracy and importance. Business Analysis Information Management· Develop a new organizational structure for managing business analysis information. Monitor the market for technologies/processes to manage business analysis Information· Develop training materials and “tips” that stakeholders can leverage to improve their efficiency in using business analysis tools. Business Analysis Performance Improvement Develop new processes to identify and overcome business performance issues. Develop non-traditional ideas for identifying business analysis performance improvement opportunities. Create new tools and strategies for identifying innovative solutions· Continually monitor processes seeking opportunities for improvement· Recognized by leadership as an authority in analyzing performance and developing improvement plans Requirements Elicitation· Create elicitation support material templates for others to use. Develop approaches and tactics for developing greater organizational understanding· Foster a collaborative approach to encourage feedback opinions and acceptance towards the use of elicitation tools and templates for personal planning and organization. Have been sought for advice support and training by others on ways to effectively prepare for elicitation. Quickly understand team capabilities and skill/knowledge gaps· Engage others in a discussion where they share information that they are not willing to share with others individuals. Consistently find “common ground” between differing viewpoints. Define strategies and plans for influencing multiple decision makers· Develop and proactively drive adoption of tools to help others adjust their communication style· provide examples for how to handle certain circumstances with the right messaging (i.e if they say this do this or are difficult stakeholders) Develop an approach for the current initiative to assess newly elicited results with source information and against other elicitation results. Create new methods for locating data and how to analyze its accuracy importance and validity. Debate issues to bring the most critical points to the forefront for decision making. Anticipate objections and proactively overcome them with data before the objection arises. Routinely perform scenario planning and exercise due diligence when validating information Communication and collaboration - provide relevant information to stakeholders in a timely manner. Effectively work with stakeholders to ensure delivery of required outcomes. Develop a repeatable approach for others to use for communicating business analysis information. Recognized as an authority on how to customize messaging to various levels of an organization. Foster collaborative approach to collect feedback opinions and acceptance towards the adoption of new approaches to communicate business analysis information and to collect feedback and opinions· Have been recognized by leadership as an authority in enhancing collaborative relationships with stakeholders at all levels of the organization. Consistently maintain enriched relationships with stakeholders Requirements Life Cycle Management· Develop and drive adoption of tools templates and/or processes for aligning requirements and design. Create innovative ways to use the common techniques to perform this task such as Functional Decomposition· Have been recognized as a visionary in aligning requirements and designs resulting in requests from leadership to lead related complex change initiatives and· mastery of several business analysis tools resulting in frequent engagement by peers for support in using them. Develop and drive adoption of an archival system that stores historical requirements and how they were implemented· Plan and devise innovative ways to maintain requirements and designs for reuse by ensuring accuracy and consistency· Demonstrate subject matter expertise in prioritization so that leaders grant the authority to resolve issues independently. Foster a collaborative approach to obtain feedback opinions and agreement on the adoption of new prioritization methods. Capture best practices in prioritization and broadcast them to the business analysis community. Always incorporate relevant product service business and industry acumen in prioritization. Create new ways to assess the possibilities of a situation resulting from changes to requirements and designs. Apply foresight when connecting concepts to enterprise components· been recognized by leadership as an authority in evaluating the impact of proposed changes to requirements and designsDeal with unforeseen issues in order to obtain an approval of requirements effectively by: assembling and/or developing resources processes and tools· developing a go-to network of empowered people and resources who are· quick to respond· demonstrating subject matter expertise in obtaining agreement and approval of requirements and designs Strategy Analysis· Analyse current state to understand the reasons for change the impact of the change· Apply foresight when connecting concepts to enterprise components. Apply foresight to predict external drivers for change and draw from experience to recommend how to address them. Future State definition· Consistently influence business policies and practices. Develop approaches and tactics for developing greater organizational understanding. Create new ways to identify all potential alternatives to address business needs. Have been recognized by leadership as an authority in determining the conditions to meet the business need Risk Assessment· Apply foresight to identify and overcome potential roadblocks that might lead to a negative consequence· predict what competitors will do and how to counteract it. recognized by leadership as an authority in preventing undesirable consequences while transitioning to the final future state Change Strategy· Create and drive adoption of tools templates and processes for developing transition states. Develop metrics and a rating system for evaluating solutions· Develop and proactively drive adoption of new tools or templates for evaluating alternatives. Develop an innovative approach for using new tools templates and processes that explain the rationale for adoption· Capture change strategy best practices and broadcast them Analysis and Design - analyze synthesize and refine elicitation results into requirements and designs. Continually monitor the industry in search of best practices that lead to more effective design options. Apply foresight when connecting concepts to enterprise components· recognized by leadership as an authority in developing design options that achieved the desired future state· Develop approaches and tactics for developing greater organizational understanding with regards to analysing potential value to recommend right solution· Capture best practices in analyzing potential value and solution recommendation and broadcast them Solution Evaluation - define performance measures and assess the data collected to evaluate solution effectiveness· Develop new and innovative evaluation method(s) including metrics measurement tools· Capture best practices in measuring solution performance and broadcast them to the business analysis community· Analyze business related metrics found on documents such as financial statements and make appropriate recommendations. Develop non-traditional ideas for analyzing performance measures· Apply foresight when connecting concepts to enterprise components. Create and drive adoption of tools templates and processes that help identify the internal factors that restrict full realization of the solution’s value. Develop new and innovative methodologies for problem solving and critical thinking· Capture best practices on assessing solution limitations and broadcast· determine how factors external to the solution are restricting full realization of value· Monitor the industry in search of approaches or insights to determine and overcome the external factors that restrict the solution’s full realization of value. Create and drive adoption of tools templates and processes that help identify the external factors that restrict full realization of the solution’s value. Consistently identify the root cause of systemic issues· recognized by leadership as an authority in recommending actions that maximize value· frequently asked for input and asked for recommendations are typically implemented by leadership Expertise in developing process flow diagrams use case current/future state diagrams functional and technical requirements in the form of user stories/as indicated by the customer Good understanding of Software development life cycle & Methodologies Develop an innovative approach for using new tools templates and processes that: explain the rationale for adoption Develop a network of Subject Matter Experts (SMEs) inside and outside of the organization using methods such as: contributing knowledge/skill into the network and drawing knowledge/skill from the network appropriately. Create innovative ways of performing various BA tasks using common techniques. Additional Comments Job Title: Business Analyst Location: Mumbai Experience Level: 8-12 years Job Summary: We are seeking a highly skilled Business Analyst with a strong background in financial markets to join our team in Mumbai. The ideal candidate will possess a deep understanding of business analysis principles and practices, along with excellent communication and problem-solving skills. Key Responsibilities: Collaborate with stakeholders to gather and analyze business requirements. Develop and document business processes, workflows, and use cases. Conduct market research and analyze industry trends to inform strategic decisions. Assist in the design and implementation of financial solutions that meet client needs. Facilitate communication between technical teams and business stakeholders. (Optional) Provide support as a Scrum Master or Project Manager when required. Qualifications: 8-12 years of relevant experience in business analysis, preferably within the financial sector. Strong knowledge of financial markets and trading processes. Proficiency in creating business requirement documents and functional specifications. Experience with Agile methodologies is a plus. Scrum Master or Project Management experience is preferred but not mandatory. Excellent analytical, communication, and interpersonal skills. Skills Business Analysis,financial market knowledge,business process Show more Show less

Join us as a Solution Architect This is an opportunity for an experienced Solution Architect to help us define the high level technical architecture and design for your assigned scope that provides solutions to deliver great business outcomes and meets our longer term strategy You’ll define and communicate a shared technical and architectural vision of end-to-end designs that may span multiple platforms and domains Take on this exciting new challenge and hone your technical capabilities while advancing your career and building your network across the bank We're offering this role at vice president level What you'll do We’ll look to you to influence and promote the collaboration across platform and domain teams on the solution delivery. Partnering with platform and domain teams, you’ll elaborate the solution and its interfaces, validating technology assumptions, evaluating implementation alternatives, and creating the continuous delivery pipeline. You’ll also provide analysis of options and deliver end-to-end solution designs using the relevant building blocks, as well as producing designs for features that allow frequent incremental delivery of customer value. On Top Of This, You’ll Be Owning the technical design issues and driving resolution through the iteration of the technical solution design Participating in activities to shape requirements, validating designs and prototypes to deliver change that aligns with the target architecture Promoting adaptive design practices to drive collaboration of feature teams around a common technical vision using continuous feedback Making recommendations of potential impacts to existing and prospective customers of the latest technology and customer trends The skills you'll need As a Solution Architect, you’ll bring expert knowledge of application architecture, and in business data or infrastructure architecture with working knowledge of industry architecture frameworks such as TOGAF or ArchiMate. You’ll also need an understanding of Agile and contemporary methodologies with experience of at least 12 years of working in Agile teams. On Top Of This, You’ll Bring Experience of data engineering and designing solutions that involve complex data supply chains and platforms A background in delivering solutions that securely span a complex infrastructure domain Experience in AWS and diagramming using tools such as Draw.io and MS Visio Knowledge and understanding of the key concepts in data management and data architecture The ability to communicate complex technical concepts clearly to peers and leadership level colleagues Show more Show less

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. Job Purpose As a Product Owner (PO) at Accelya, you bridge the gap between the customer and business and needs and the development organisation. You ensure that product and technology teams work together daily to make sure the delivery of products that customers love. As a key leader in the Agile team, you maximise the value delivered by ensuring that the teams backlog is aligned with the customer and key stakeholder needs and the solution or capabilities needs are well understood. As part of the Product and Technology organisation, you represent the business and customer within the Agile team working together with the Product Manager (PM), who defines why and what should be done, with what can be done, collaborating daily with the development team and development manager to ensure the use cases, acceptance tests are well understood, sized and the backlog is prioritized. What will you do? In close partnership with the PM, as the PO you are responsible for the development stage of the product lifecycle, ensuring the customer and business voice is well understood throughout. By working with key stakeholders (PM, Architects etc.) you can create the requirements, user stories and acceptances tests that provide the freedom to the technology team to solve challenges, while making sure the product is solving the real business challenge. You understand the market and transformations occurring in the customer base, you represent the customer (buyer) and user (business user or end customer) in the planning process and prioritize the backlog. You work with the development management and team on estimations and expected release times, holding stakeholders account to commitments. You work with the teams planning and managing the backlog and allocate that work to the development capacity aligned with the PM’s guidance. You welcome feedback and adapt plans from internal and external stakeholders and ensure quality, security and design are parts of every iteration. What do you need to know? 6+ years professional experience in Product Owner roles. Experience in the travel industry. Expertise in designing end-to-end workflow solutions, leveraging NDC. Experience diagramming solutions, e.g. sequence diagram, logical data models etc. Has a proven track record of action and execution in bringing products to market. An excellent communicator and team collaborator to ensure execution of the roadmap. Experience in platform/API solutions along with business user front ends. Demonstrate technical curiosity and passion for exploring new technologies for future technical roadmap via continuous learning and self-development. Experience understanding technical and platform topics. Worked in Agile teams with a benefit of training or certification. An added benefit of SAFe processes. What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality! Show more Show less

Company Description WaveMaker is an open, developer-centric, full-stack low-code platform that rapidly enables enterprises to create delightful, omni-channel digital experiences by assembling custom reusable components. The platform is designed to streamline development and allows for the quick deployment of complex applications. WaveMaker focuses on empowering developers and enterprises to innovate efficiently and effectively. Role Description This is a full-time on-site role for a Technical Writer located in Hyderabad. The Technical Writer will be responsible for creating, editing, and maintaining technical documentation, manuals, and guidelines. Daily tasks include collaborating with development teams to collect and organize information, ensuring clarity and usability of documentation, and updating existing documents as necessary. The Technical Writer will play a crucial role in ensuring that all technical communication is clear, concise, and accessible for its intended audience. Experience: 2-3 Years Location: Hyderabad Work Mode: Work from Office SkillSet ● Experience with Docusaurus or similar documentation tools. ● Familiarity with diagramming tools like Mermaid , Excalidraw , Draw.io , or Visio . ● Exposure to GitHub workflows and version control. ● Basic knowledge of Markdown , HTML/CSS , or similar content formats. ● Understanding of software development or QA processes. Key Responsibilities ● Create and maintain product documentation, including user guides, API docs, and developer manuals. ● Understand product features and technical architecture to communicate them clearly. ● Own deliverables like release notes, often under tight deadlines. ● Collaborate with engineering, QA, and support teams to gather accurate information. ● Proofread and edit technical content for clarity, grammar, and consistency. ● Create how-to videos or walkthroughs using tools like Guidde . ● Develop technical diagrams using Mermaid , Excalidraw , Draw.io , or Visio . ● Ensure documentation is clear, concise, and audience-focused. ● Use GitHub for version control, content reviews, and publishing. Show more Show less

Job Title: Senior UX Business Analyst Location: Chennai, India Job Type: Full-Time About Us: athenahealth is a leading healthcare technology company dedicated to delivering innovative solutions that enhance user experiences and drive business success for US-based medical practices. We are seeking a talented Senior UX Designer who possesses strong business analysis skills, a passion for process optimization, and a keen eye for automation opportunities to join our dynamic Authorization Management team in Chennai, India. Job Summary: As a Senior UX Business Analyst at athenahealth, you will be responsible for analyzing business needs and translating them into actionable requirements that drive product development. You will leverage your UX design skills to ensure that solutions not only meet business objectives but also provide exceptional user experiences. Your role will involve collaborating with cross-functional teams, including product managers, developers, and stakeholders, to drive design decisions that enhance user experiences, streamline processes, and reduce workloads. Key Responsibilities: Conduct thorough business analysis to identify needs, challenges, and opportunities for improvement within the organization. Collaborate with stakeholders to gather and document business requirements, ensuring alignment with strategic goals. Utilize UX design principles to inform the development of user stories, wireframes, and functional specifications. Facilitate workshops and meetings to validate requirements and design concepts, ensuring stakeholder buy-in. Analyze existing processes and workflows to identify inefficiencies and recommend solutions for optimization and automation. Conduct user research and usability testing to gather insights that inform design decisions and enhance user satisfaction. Develop and maintain documentation, including business process models, user personas, and journey maps. Monitor and analyze product performance metrics to identify areas for improvement and inform iterative design processes. Advocate for user-centered design principles and best practices within the organization. Qualifications: Bachelor’s degree in Business Administration, Human-Computer Interaction, UX Design, or a related field. 5+ years of experience as a Business Analyst, with a strong understanding of UX design principles and methodologies. Proven ability to analyze business needs and translate them into user-centered design solutions. Proficient in user research techniques, usability testing, and data analysis. Experience with wireframing, prototyping, and process diagramming tools (e.g. Figma, Axure, mural, Lucidchart) Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams. Strong analytical and problem-solving skills, with a keen attention to detail. Familiarity with Agile methodologies is a plus. What We Offer: Competitive salary and benefits package. Opportunities for professional growth and development. A collaborative and inclusive work environment. Show more Show less

Category: Architecture Main location: India, Karnataka, Bangalore Position ID: J0425-1625 Employment Type: Full Time Position Description: Company Profile: - At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve. At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at www.cgi.com. This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans. We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. No unsolicited agency referrals please. Job Title: Salesforce Architect Position: Senior Software Engineer Experience: 15 years to 20 Years Category: Architecture/ Software Development/ Engineering Main location: Bangalore (Anywhere CGI) Position ID: J0425-1625 Employment Type: Full Time Job Description: - Salesforce Technical Architect: - A Platinum Salesforce Implementation Partner; is seeking multiple Salesforce Architects. The selected candidate is expected to have an in-depth understanding of the Salesforce ecosystem. will rely on their growing technical skills and experience to design; estimate; present; and deliver technical solutions with clean; well-organized; and expressive code to CGI Salesforce customer base. This person will work with our clients to understand their business needs and help deliver value through technology using Salesforce. Because we have multiple projects with a wide variety of clients; we are considering candidates across all experience levels Qualification: - Bachelor’s degree in computer science or related field or higher with minimum 10 years of relevant experience. Responsibilities: - Solution Architects are involved in our Salesforce Practice and staying abreast of new functionality and features that are released by Salesforce. in Sales cloud; Service Cloud and Experience Cloud; Knowledge in B2B and B2C Architecture. This person will participate in the evolution of team best practices; standards and policies that are leveraged on Salesforce projects. How you will be helping us grow and enabling our customers: Cultivate and nurture relationships with our clients through transparency; organization; and impeccable communication Deliver high quality; well tested code using SOLID design principals and enterprise design patterns within a given project timeline Ability to manage customer conversations and drive technical solutions with technical and non-technical customers Work with clients to shape technical architecture and define project requirements to address their specific business needs Design; develop; and document solutions to meet technical requirements Delegate development work to other team members as needed and oversee that the build is done to according to standards and timeline Stay up to date on new Salesforce features/releases/products Participate in the solution development, implementation and project closeout at customer sites Understand business needs and propose the best implementation using the Salesforce platform. Engage with business stakeholders to gather/analyse requirements and map them to solutions that leverage Salesforce functionality. Conduct analysis of systems specifications and use analysis / diagramming tools to represent business / technical processes. Demonstrate Salesforce capabilities to solve business problems by implementing Proof of Value pilots and producing the supporting documentation. Assist in responding to Request for Proposal (RFP) and Request for Information ( RFI) from customers. Must-Have Skills: 14 years of prior Salesforce experience with Sales; Service and Experience Cloud Experience with front-end and back-end development including Aura Framework; Lightning Web Component (LWC); Visualforce; Apex; REST and SOAP-based web services; debugging; troubleshooting; and performance management Exceptional knowledge of object-oriented concepts and development experience with design patterns including MVC Understanding of relational databases; including work with SOQL; MySQL; SQL Server; Oracle; or other common RDBMS Experience with driving data migrations between Salesforce and other systems. Experience with troubleshooting integrations issues with clients and internal team members Professional experience in a test-driven and formal QA development environment Strong written and verbal communication skills - must be able to effectively convey information and recommendations to clients (technical and none-technical) Good-to-Have Skills:- Experience with cloud platforms such as AWS or Azure Experience with containerization technologies such as Docker and Kubernetes Familiarity with NetSuite; Magento; AEM integrations Experience with front-end technologies such as Angular; React; or Vue.js Familiarity with machine learning and artificial intelligence technologies Behavioural Competencies: Note: This job description is a general outline of the responsibilities and qualifications typically associated with the Virtualization Specialist role. Actual duties and qualifications may vary based on the specific needs of the organization. CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs. Skills: Salesforce Integration Salesforce Sales Cloud Salesforce Solution Design Service Cloud What you can expect from us: Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world.

Overview Company Profile Since year 2003, Oceaneering’s India Center has been an integral part of operations for Oceaneering’s robust product and service offerings across the globe. This center caters to diverse business needs, from oil and gas field infrastructure, subsea robotics to automated material handling & logistics. Our multidisciplinary team offers a wide spectrum of solutions, encompassing Subsea Engineering, Robotics, Automation, Control Systems, Software Development, Asset Integrity Management, Inspection, ROV operations, Field Network Management, Graphics Design & Animation, and more. In addition to these technical functions, Oceaneering India Center plays host to several crucial business functions, including Finance, Supply Chain Management (SCM), Information Technology (IT), Human Resources (HR), and Health, Safety & Environment (HSE). Our world class infrastructure in India includes modern offices, industry-leading tools and software, equipped labs, and beautiful campuses aligned with the future way of work. Oceaneering in India as well as globally has a great work culture that is flexible, transparent, and collaborative with great team synergy. At Oceaneering India Center, we take pride in “Solving the Unsolvable” by leveraging the diverse expertise within our team. Join us in shaping the future of technology and engineering solutions on a global scale. Position Summary Position Summary a nd Location The Cybersecurity Technologist works with project managers, business analysts and contractors on security solutions to address company security requirements. Provides subject matter expertise in evaluating, selecting, designing, and integrating a diverse set of IT security systems and tools in a highly complex corporate environment. He/She should be able to travel both domestically and internationally up to 10%. Functions Duties And Responsibilities Essential Evaluate, select, design, and configure security infrastructure systems in a global environment. Perform security audits and assessments. Analyze logs and determine which events are ‘material’ in our environment. Analyze vulnerability scanning outputs, assess findings, and develop remediation tasks in cooperation with the appropriate operational subject matter experts. Develop, document, and implement complex changes to security solutions within the company network. Generating solution design documentation. Ability to travel both domestically and internationally up to 10% Supervisory Responsibilities This position has/does not have direct supervisory responsibilities. Reporting Relationship Will report to Manager – IT Security Qualifications REQUIRED Sound knowledge of Palo Alto security products - at least L2.5 to L3. Should be able to handle device installations/replacements and implement and troubleshoot operational/break-fix issues independently. Good understanding of CyberArk Endpoint Privilege Manager (CEPM) at L2 level Proficient in handling Splunk SIEM tool at L2 Level. Should be able to handle various types of incident alerts. Flexible schedule, open for 24X7 shift support and occasional travel within and/or outside India. Solid knowledge of information security principles and practices. Understanding of advanced security protocols and standards. Conceptual understanding of one of the following security systems, including but not limited to: intrusion detection systems, firewalls, identity management, desktop security, content filtering, network access control and vulnerability scanning. Basic knowledge of core networking technologies such as TCP/IP, DNS, DHCP. Must be able to pass a security background check. DESIRED Advanced skills with spreadsheet software such as Microsoft Excel. Advanced skills with word processing software such as Microsoft Word. Advanced skills with presentation software such as Power Point. Advanced shills with diagramming software such as Visio. Degree in computer science or a related field is preferred. Advanced Active Directory configurations Cyberark Identity Management CISCO networking equipment: firewalls, routers and switches. Bitlocker drive encryption SecureAuth multi-factor authentication NAC FORTINET Fortigate UTMs Fortinet FortiWeb WAFs Fireeye Imperva Vormetric Dell Change Auditor Bomgar Packet analysis Linux Basic knowledge of data encryption principles, PKI and SSL certificates CISSP certification Knowledge, Skills, Abilities, And Other Characteristics (Optional) Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Skill to maintain a high level of security and confidentiality of information. Ability to work effectively on a project team. Ability to establish and maintain project priorities. How To Apply Oceaneering provides equal employment opportunities to all applicants Closing Statement Working Conditions This position is considered OFFICE WORK which is characterized as follows. Almost exclusively indoors during the day and occasionally at night Occasional exposure to airborne dust in the workplace Work surface is stable (flat) Physical Activity/Requirements (Optional For India Service Center) The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position is considered LIGHT work. OCCASIONAL FREQUENT CONSTANT Lift up to 20 pounds Climbing, stooping, kneeling, squatting, and reaching Lift up to 10 pounds Standing Repetitive movements of arms and hands Sit with back supported How To Apply In addition, we make a priority of providing learning and development opportunities to enable employees to achieve their potential and take charge of their future. As well as developing employees in a specific role, we are committed to lifelong learning and ongoing education, including developing people skills and identifying future supervisors and managers. Every month, hundreds of employees are provided training, including HSE awareness, apprenticeships, entry and advanced level technical courses, management development seminars, and leadership and supervisory training. We have a strong ethos of internal promotion. We can offer long-term employment and career advancement across countries and continents. Working at Oceaneering means that if you have the ability, drive, and ambition to take charge of your future-you will be supported to do so and the possibilities are endless. Show more Show less

Role : Dot Net Technical Lead Location : Navi Mumbai, Turbhe Experience : 7+ years Job Description We are looking for a skilled.NET Technical Lead with strong experience in.NET technologies, monolithic and microservice architectures, Azure, and Entity Framework. The role involves a mix of hands-on development (60-70%) and team leadership (30-40%). Key Responsibilities Development (60-70%) : Architect and establish base solutions for new projects. Lead feature development, including unit testing, QA release, and production deployment. Build and optimize secure Web APIs using.NET 8+. Implement Entity Framework with Code First, migrations, and LINQ optimization. Contribute high-quality, well-documented code. Team Leadership (30-40%): Mentor and support team members in overcoming technical challenges. Conduct code reviews, peer testing, and manage pull requests. Collaborate with client-side technical and business teams. Lead agile ceremonies and ensure delivery of high-quality solutions. Required Skills Expertise in .NET 8+ Web API development using.NET 8+ Entity Framework (Code First, migrations, LINQ) Frontend experience with Angular or ReactJS Azure services: Web App, Container Apps, Azure SQL ER diagramming (specify the tool used) Experience with Microsoft Entra for authentication (minimum 2 projects) Unit testing using xUnit/NUnit, Moq/Bogus Code quality tools : SonarQube Experience with GIT operations and CI/CD pipelines Team collaboration and daily issue resolution (unblocking) Client-facing experience Project management tools: JIRA or equivalent Agile/SCRUM methodology Hands-on experience in both monolithic and microservice architectures (minimum 2 projects each) (ref:hirist.tech) Show more Show less

Join us as a Solution Architect - Solution Advisory This is an opportunity for an experienced Solution Architect to help us define the high level technical architecture and design that provides solutions to deliver great business outcomes and meets our longer term strategy You’ll influence the definition and communication of a shared architectural vision of end-to-end data designs that may span multiple platforms and domains Take on this exciting new challenge and hone your technical capabilities while advancing your career and building your network across the bank This role is being offered at director level What you'll do You'll be collaborating with platform, data and domain teams to architect and deliver data solutions. Together, you’ll elaborate on the solution and its interfaces, validate technology assumptions, evaluate implementation alternatives, and develop a pipeline of features and improvements to allow frequent and incremental delivery of customer value. On Top Of This, You’ll Be Owning the technical design issues and driving resolution through the iteration of the technical data solution design Leading the activities to shape requirements, validating designs and prototypes to deliver change that aligns with the target data architecture Promoting adaptive design practices to drive collaboration of feature teams around a common data vision using continuous feedback Making recommendations of potential impacts to existing and prospective customers of the latest technology and customer trends The skills you'll need You’ll bring expert knowledge of application architecture, and in business data or infrastructure architecture with working knowledge of industry architecture frameworks such as TOGAF or ArchiMate. You’ll also need an understanding of Agile and contemporary methodologies with experience of working in Agile teams. You should have ideally started as Data or Software Engineer and must have experience in AWS. You'll need the ability to recommend strategy, and how to transition from the current to future state. On Top Of This, You’ll Bring The ability to communicate complex technical concepts clearly to peers, leadership, business and technical audiences. Strong stakeholder management skills Experience of data supply chain architectures and roadmaps for complex solutions Experience in diagramming (using tools like MS Visio, Draw.io) A background in delivering data solutions that securely span a complex infrastructure domain Experience of systems development change lifecycles, best practices and approaches Knowledge of hardware, software, application, and systems engineering Ability to work independently, take ownership and accountability for your work and quality outcomes Show more Show less

Apply now » Network Lead Company: NEC Corporation India Private Limited Employment Type Office Location: Noida, UP, IN, 201305 Work Location: Hybrid Req ID: 5008 Description Reporting Relationship – To Report to Senior Manager Role Summary Design secure and scalable network architectures for enterprise and government clients across SD-WAN, Core Networking, Firewalls, and Data Centre infrastructure. Configure, deploy, and manage routing, switching, and security devices from multiple OEMs including Cisco, Juniper, Extreme, Checkpoint, Fortinet, and Radware. Lead solutioning and engagement with multiple OEMs to compare technologies, ensure compliance, and recommend best-fit solutions. Create and review High-Level Design (HLD), Low-Level Design (LLD), BoM/BoQ, network diagrams, and bid documentation aligned with customer RFP/RFQ. Manage complex network migration and implementation projects, including cutover strategies and rollback planning. Provide technical mentorship, lead solution workshops, and present network/security strategies to clients and internal teams. Understand data centre networking and security including segmentation, load balancing, virtualization, and resilience strategies. Exposure to SASE architecture and solutions, integrating SD-WAN with cloud-delivered security including CASB, ZTNA, SWG, and Firewall-as-a-Service (FWaaS). Take ownership of full project lifecycle—right from requirement gathering and solutioning to delivery and post-deployment support. Responsibilities Attend client meetings to gather technical/business requirements and produce accurate network and security solutions. Configure and deploy enterprise routing/switching (Cisco/Juniper/Extreme), firewalls (Palo Alto, Fortinet, Checkpoint), and SD-WAN platforms (Cisco Viptela, Fortinet, Versa). Prepare and evaluate BoM, BoQ, and technical proposals for tender participation. Drive RFP/RFQ preparation, SLA planning, and compliance verification. Design and implement data centre connectivity, segmentation, and secure access solutions. Manage multiple OEM stacks, coordinate technical comparisons, and finalize architecture based on budget and technical fit. Document all configurations, network topologies, and change implementation strategies in alignment with best practices. Support troubleshooting, performance tuning, and incident management for live environments. Collaborate on projects involving ZTNA (Zero Trust Network Access), Cloud Access Security Brokers (CASB), and Secure Web Gateways (SWG) as part of secure remote access strategies Mentor junior engineers and coordinate delivery across multiple concurrent projects. Pre-requisite Qualification: Bachelor’s degree in engineering, Computer Science, or related field. Experience: 8+ years of experience in Network including SD-WAN, Data Centre, OEM integration, and bid management. Desirable Qualities Strong communication and presentation skills. Hands on Experience is must on Cisco SDWAN Hands-on experience with Cisco, Juniper, Fortinet, Checkpoint, Extreme network stacks. Expertise in network security, VPNs, firewalls, intrusion detection/prevention (IPS/IDS), and access control. Understanding of network automation, SLA structuring, and technical evaluations. Self-motivated, deadline-driven, and capable of working both as an individual contributor and technical leader. Base Location: Noida (must be open to travel as per business requirements) Other Inputs by Business: N/A Specialization Description IT Data/Voice Network Administration work focuses on planning the network implementation, determining physical and logical layouts, installing, configuring, and maintaining ICT data and voice networks including: Meeting end user needs by ensuring the uptime, performance, resource availability, and security of the networks managed within established budgets and operational guidelines Determining and diagramming the physical layout which illustrates the physical location of and the connections between devices participating on the network Determining and diagramming the logical layout which documents the communication protocols (e.g., IP, TCP, POP3, etc.) and type of service/application (email, file transfer, web browsing, etc.) for each segment of the network Automating routine tasks using scripting and writing basic computer programs to address more complex systems software configuration and enhancement Level Description Typically leads a team of experienced or senior professionals who exercise latitude and independence in assignments. Level often assigned to manager of Supervisors. Implements policy and strategy for short-term results (1 year of less), whilst influencing others outside of own job area on policies, practices and procedures. Problems are difficult to moderately complex. Headquartered in Japan, NEC is a leader in the integration of IT and network technologies. With over 123 years of expertise in providing solutions for empowering people, businesses, and society, NEC stands tall as a champion in enabling change and transformation across the globe. Present in India since 1950, NEC has been instrumental in burgeoning India’s digitization journey continually for the past 70 years. NEC India has proved its commitment to orchestrating a bright future through its diverse businesses from Telecommunications to Public Safety, Logistics, Transportation, Retail, Finance, Unified Communication and IT platforms , serving across the public and private sectors. NEC India, through the deployment of cutting-edge technology, has been powering India in seminal ways, making lives easier, safer, and more productive for all. With its Centre of Excellence for verticals like Analytics platform solutions, Big Data, Biometrics, Mobile and Retail , NEC India brings to the table, innovative, seamless solutions for India and across the world. NEC India is headquartered in New Delhi and has its offices panned across the country. It has branches in Ahmedabad, Bengaluru, Chennai, Mumbai, Noida and Surat. Specialties IT & Networking Solutions, Unified Communication Solutions, Safety and Security Solutions, Integrated Retail Solutions, Data Centre Solutions, Safe and Smart City Solutions, Transportation Solutions, SDN Solutions, Carrier Telecom Solutions, and Solutions for Society. NEC Career Site - LinkedIn Apply now » Show more Show less

We're looking for 5+ years experienced Senior Business Analyst for product Proficient in creating BRD and FRD documents, including use-case, activity, class, and data flow diagrams, and the ability to think of edge case scenarios. Location: Ahmedabad

Company: Global Banking Organization Key Skills: Human-Centered Design, UX Research, Wireframing, Prototyping, Usability Testing, Interaction Design, Axure, InVision, Sketch, MIRO, Adobe CS, HTML, CSS, JavaScript, Accessibility, Agile, Communication. Roles & Responsibilities: Collaborate with cross-functional product teams, business stakeholders, end-users, and UX peers to identify key problems and opportunities. Apply human-centered and data-driven design principles to conceptualize and validate usable, viable, and delightful solutions aligned with business goals. Conduct user research, task and workflow analysis, journey mapping, and process diagramming. Create wireframes, multi-fidelity prototypes, and execute usability testing with iterative improvements. Design user interfaces and interaction models; deliver clear specifications for implementation. Ensure adherence to organizational UX standards for usability and experience consistency. Support product teams during implementation and work with both collocated and remote collaborators. Experience Requirement: 5-12 years of experience in human-centered design within agile software development environments. Proven ability to create and execute usability testing for complex, multi-step interactions and data visualizations. Hands-on experience designing responsive web or mobile applications with a mobile-first mindset. Familiarity with web accessibility standards and assistive technologies. Experience working with remote and collocated teams, managing multiple priorities with attention to detail. Understanding of HTML, CSS, and JavaScript is highly desired. Strong communication and interpersonal skills with the ability to engage stakeholders across levels. Education: Any Post Graduation, Any Graduation. Show more Show less

Role Description Role Proficiency: Analyse the business needs of a client in order to recommend and evaluate solutions to those needs with support from lead BA. Perform Business Analysis tasks with minimal support from the lead BA. Outcomes Work with right stakeholders to understand and define their needs and objectives in a way that can be understood resolved and actionable Consistently plan a business analysis approach for complex situations Design define and test project/product requirements Play multiple roles within activities prescribed by a methodology Proactively develop a meeting frequency to assess progress (e.g. weekly biweekly) Engage all stakeholders and gain consensus in agreement of results Create the software requirements artefacts and deliverables Communicate complex information in an easy-to-understand manner Consistently develop effective change control processes for complex requirements and designs. Determine the appropriate level of abstraction for business analysis information in complex environments align complex requirements with design with some support from Lead BA if available Understand BA knowledge areas appropriately to be able to use to solve a business problem Analyse business needs and solutions Facilitate stakeholder collaboration effectively and efficiently along with some guidance from Lead BA Validate and verify information to identify solution options that meet business needs identify and leverage the appropriate business analysis tools based on the requirements and purpose of the task Establish and implement effective requirement creation and management practices with required guidance from the Lead BA/Project Manager Define software quality attributes external interfaces constraints and other non-functional requirements with required support from the lead BA Perform complex impact assessments of changes to requirements and designs Ensure that project team fully understand the project requirements specifications and that testing results correspond to the business expectations/needs Measures Of Outcomes Business value addition Communication effectiveness Customer feedback Business Analysis processes and tools Reusable artefacts/methodologies for use across organization Trainings undertaken/given including certifications Outputs Expected Business Value: Active identification of business problems constraints dependencies that leads to right solution pick Stakeholder Engagement Lead written and verbal communication in and out of the client specific to the engagement Negotiation of various options Vs value delivered with stakeholders Requirements Engineering Use of right set of tools templates and/or processes for aligning requirements and design. Good expertise in using several business analysis tools to elicit document and manage requirements Solution Evaluation Evaluate and recommend appropriate solution options to business problem with a combination of metrics plus and strategic analysis Process Drive processes established by the Lead BA/Project stakeholders as required by the engagement and ensure adherence by the team BA Artefacts Maintenance Documentation of the process plus project artefacts owned by the Business Analyst Management and communication about project artefacts to the various stakeholder groups Develop and proactively drive adoption of tools templates and processes to help others produce effective decision making and approval processes Team Management Mentor Junior Bas in the organization/Portfolio on a need basis New Business Assist the organization/Unit with identification of new business opportunities and solution recommendation on a need basis (when requested by manager/leadership) Skill Examples Analytical organizational and problem-solving skills - Exhibit good experience in using Analytical thinking and problem solving skills to analyse problems and opportunities effectively identify which changes may deliver the most value and work with stakeholders to understand the impact of those changes. Apply right competencies like Creative Thinking Decision Making Learning Problem Solving Systems Thinking Conceptual Thinking and Visual Thinking Behavioural Characteristics – Use of right behavioural characteristics like Ethics Personal Accountability Organization Time Management and adapt to gain the trust and respect of stakeholders. Continuously and consistently exhibit practice and preach competencies like Ethics Personal Accountability Trustworthiness Organization and Time Management and Adaptability. Business Knowledge –Perform effectively within the Business Industry and Organization solution or methodology that the business analyst operates in. Demonstrate a good ability to recognize potential limitations and opportunities. Understand the risks involved in the area of work and make suitable decisions to manage risks. Demonstrate very good understanding of Current trends market forces market drivers Key processes Services Products definitions customer segments suppliers practices and regulations Communication Skills – adaption of communication styles and techniques to the knowledge level and communication styles of recipients. Well versed ability to speak the language of the stakeholders Proficiency in the use of variety of communication methods – verbal non-verbal physical and written along with exceptional listening skills. Assist conversations to reach productive conclusions Interaction skills - ability to relate cooperate and communicate with different kinds of people including executives sponsors colleagues team members developers vendors learning and development professionals end users customers and subject matter experts(SMEs). Facilitate stakeholder communication provide leadership encourage comprehension of solution value and promote stakeholder support of the proposed changes. Exceptional negotiation and conflict resolution Tools and Technology – Good working knowledge of various software application and tools to support communication and collaboration. Create and maintain requirements artifacts model concepts track issues and increase overall productivity. Excellent knowledge of prototyping and simulation tools as well as specialized tools for modelling and diagramming. Requirements management technologies required to support requirements workflow approval baselining traceability change control and management. Well versed in the use of required tools and technology including presentation software for communication and collaboration among the team and stakeholders. Business Analysis techniques – Good knowledge of various BA techniques and the expertise to pick and use the right technique for carrying out the BA tasks as appropriate to the area of work. Listing down all of the techniques commonly used by Business Analysts to execute their tasks.a. Brainstormingb. Business Casesc. Document Analysisd. Business Rules Analysise. Prototypingf. Data Miningg. Estimationh. Financial Analysisi. Functional decompositionj. Interviewsk. Item Trackingl. Lessons Learnedm. Process Analysis and Modellingn. Reviewso. Root Cause Analysisp. Risk Analysis and Managementq. Survey/Questionnairer. Workshopss. Mind mappingt. Scope Modellingu. Stakeholder mapsv. Metrics and Key Performance Indicators (KPIs)w. Benchmarking & Market Analysisx. Interface Analysisy. Data flow diagramsz. Use casesaa. User Storiesbb. Backlog Managementcc. Estimationdd. Prioritizationee. Acceptance and Evaluation criteriaff. Business Model Canvasgg. Concept Modellinghh. SWOT Analysisii. Organizational Modellingjj. Vendor Assessment Knowledge Examples Expert level knowledge in various BA knowledge areas (recommended by IIBA or any other professional organization for Business Analysis) Business Analysis Approach· Consistently plan a business analysis approach for complex situations. Consistently uncover emotional drivers of stakeholders and develop Business analysis approach messaging accordingly. Play multiple roles within activities prescribed by a methodology. Apply insight and business acumen when connecting concepts as they relate to different aspects of the enterprise. Ask relevant questions to uncover and understand organizational needs to· Ensure that the planning activity covers enterprise breadth and depth. Stakeholder Engagement· Lead others with complex stakeholder engagement. Effectively manage difficult personalities on a team and resolve issues if they arise. Have been engaged by stakeholders with their open feedback and opinions. Clearly communicate concepts to relevant stakeholders and follow up to verify stakeholder understanding and approval. Business Analysis Information Management· Lead others in developing effective approaches for managing business analysis information. Determine the appropriate level of abstraction for business analysis information in complex environments. Consistently synthesize complex data from disparate sources and understand how they impact the enterprise or organization. Recognized internally as an authority in locating even hard-to-find information· Identify and leverage the appropriate business analysis tools based on the information and purpose of the task· Coach and guide others on effective use of techniques and Business Analysis tools Business Analysis Performance Improvement Consistently identify and correct issues with business analysis work and independently plan improvement efforts—even for complex issues. Receptive to non-traditional ways of learning ideas. Use a structured approach for creative solutions to complex problems. Evaluate what worked what did not and what could be done differently next· Recognized by colleagues as an authority in analyzing performance and developing improvement plans Requirements Elicitation· prepare for complex elicitation activities· Anticipate possible delays and proactively ask for assistance in reprioritizing. Work with large or multiple teams that span functions issues locations and time zones to coordinate roles responsibilities and interdependencies of all team members· Lead others in elicitation activities· uncover emotional drivers of stakeholders and develop messaging accordingly. Take existing tools and techniques and apply them in new ways. Consistently use meeting management skills and tools to keep discussions focused and organized. Regularly present ideas or suggestions to stakeholders in persuasive terms according to known needs/wants/emotional drivers of the audience· validate complex information in an easy-to-understand manner. Identify potential gaps in elicitation results that may require additional elicitation activities. Engage all stakeholders and gain consensus in agreement of result· Demonstrate foresight to uncover and resolve issues before they arise and therefore rarely need to escalate them Communication and collaboration - provide relevant information to stakeholders in a timely manner. Effectively work with stakeholders to ensure delivery of required outcomes. communicate complex information in an easy-to-understand manner· Use a structured technique for enabling stakeholder-focused written communication and document profiles of each stakeholder then update them as new insight is obtained· gain agreement on commitments with stakeholders· Support others in complex stakeholder collaboration situations· Establish stakeholder engagement monitoring practices Requirements Life Cycle Management· Align complex requirements with design independently· Recognized as an authority in several analysis methodologies and have been asked by leadership to spearhead change in methodologies· Coach others on traceability relationships and effective use of business analysis tools· Invite recommendations from others to conduct effective requirements traceability· Share requirements/designs to identify overlaps and trends with stakeholders. Share change and improvement strategies for existing and future projects with colleagues· synthesize complex data from disparate sources and understand how they impact the enterprise or organization· Provide relevant data to support recommended prioritization decisions. Ensure stakeholders understanding and acceptance of prioritization decisions. Demonstrate foresight to uncover and resolve issues before they arise and therefore rarely need to escalate them. Engage all stakeholders and gain consensus before pursuing a course of action· Help others understand the impact of prioritization on other business functions including strategy financial and legal· guide complex impact resolutions activities. Perform complex impact assessments of changes to requirements and designs· Use supporting data to challenge any changes with negative impacts. Foster a collaborative approach to obtain feedback opinions and acceptance during assessments of changes to requirements and design· Resolve complex issues and conflicts independently and lead others in this task Strategy Analysis - Analyse current state to understand the reasons for change the impact of the change· Apply insight and business acumen when connecting concepts as they relate to different aspects of the enterprise· Research analyze and synthesize data to support rationale for change· Help others see the value of the change with actions such as customizing the explanation/justification according to the emotional drivers of the stakeholder(s)Future State definition· Ensure the elements of future state support one another meet business goals and objectives and integrate with the future state of the enterprise· Use a structured approach for creative solutions to complex problems· recognized by colleagues as an authority in determining the conditions to meet the business needRisk Assessment· Define and mitigate undesirable consequences while transitioning to a final future state· Leverage historical data to assess the impact and likelihood of risks occurring for the current change. Foster a collaborative approach to gain feedback and acceptance to assess manage and mitigate risks. Consistently apply risk models that are suitable to the situation. Use a structured approach for creative solutions to complex problemsChange Strategy· develop effective change strategies even for complex situations· Engage all stakeholders and gain consensus before pursuing a course of action· recognized by colleagues as an authority in developing effective change strategies Analysis and Design - analyze synthesize and refine elicitation results into requirements and designs. recognized by colleagues as an authority at modelling requirements and designs· Lead and coach others on how to analyze synthesize and refine elicitation results into requirements and designs. Coach others on how to prepare and deliver written customer-focused communication. Meet regularly with peers and counterparts to discuss methods of ensuring design quality. Play multiple roles within activities prescribed by a methodology· Coach others how to use the input from all stakeholders to make the most informed decisions· Clearly communicate concepts to relevant stakeholders and follow up to verify their understanding and approval· Have been recognized as an authority in several analysis methodologies· Have been recognized by colleagues as an authority in aligning requirements and designs to business requirements· Maintain and continuously enhance communications channels with stakeholders to ensure that issues surface and are managed in a timely fashion· Consistently ensure complex requirements support one another. Regularly solicit requirement viewpoints from relevant stakeholders· Convert complex ideas into easy concepts· Be engaged as an authority to develop requirements architecture· Consistently develop effective designs with complex requirements· recognized by colleagues as an authority in developing design options that achieved the desired future state· Have been frequently engaged by peers for advice and support on analyzing potential value and recommending solutions Solution Evaluation - define performance measures and assess the data collected to evaluate solution effectiveness· Take existing evaluation methods and apply them in new ways to address solution evaluation· Monitor historical data to identify systemic issues and best practices. Apply insight and business acumen when connecting concepts as they relate to different aspects of the enterprise. Focus learning on using business acumen. Help others understand the solution’s impact on business related metrics such as operating costs revenues and customer profit margins· Propose alternative solutions to problems or opportunities and informed recommendations based on evaluation of the solutions’ merits. Consistently identify opportunities to contribute to the solution’s value. Utilize proven methodologies for problem solving and critical thinking· Apply business acumen when exploring the root cause for underperforming and ineffective solutions and components· recognized by colleagues as an authority in determining the internal factors that restrict full realization of the solution’s value Experience in developing process flow diagrams use case current/future state diagrams functional and technical requirements in the form of user stories/as indicated by the customer Good understanding of Software development life cycle & Methodologies Develop an innovative approach for using new tools templates and processes that: explain the rationale for adoption Develop a network of Subject Matter Experts (SMEs) inside the organization Practice innovative ways of performing various BA tasks using common techniques Additional Comments This position leads the development of applying technology to satisfy Global Purchasing business needs. In this role, you will act as the liaison among internal stakeholders to analyze, document, communicate, and validate business and system requirements. In addition to that, this role will lead application support best practices. Major Responsibilities Leads key initiatives, implementations, enhancements, and integration activities for Global Purchasing applications. Defines and gathers business requirements for enhancements and implementations within the Global Purchasing space. Develops the functional specification of the new processes, logical data model, and physical environment. Works with developers and technical staff to implement functional specifications and resolve any issues. Ensures all system processes, customizations, and configurations meet quality standards. Ensures issues are identified, tracked, reported on, and resolved promptly. Develop and execute test plans to ensure system functionality. Provide comprehensive training to end users on how to utilize purchasing systems effectively. Manage ongoing support requests and administrative needs. Provide support when needed on a 24x7x365 basis for our application environments. Ability to work in a diverse environment and when needed, to utilize conflict resolution skills Ability to work weekends and late hours as needed to support and achieve key program milestones. Travel to site locations (including international) as needed (<20%). Position Requirements: Education: A bachelor’s degree is required, preferably in a related discipline such as information systems, computer science, or supply chain management. SAP ECC 6.0 or S/4 Hana experience a plus. Experience: 7-10 years of related professional experience. Ariba Procure to Pay and Invoicing experience. Experience in managing offshore functional and development activities from design through user acceptance. Experience requirements include working with and/or facilitating: o Project methodology. o Gathering information and/or data gathering process. o Developing process models. o Developing functional specifications of new processes, data, and physical environment. o Developing functional integration test specifications, conducting tests, and conducting customer acceptance testing. o Working with all types of business processes, understanding the components of each business process and how various business processes integrate. o Identifying critical issues with ease. Corporate or manufacturing site experience in the following functional areas: Job Description: Business Analyst Purchasing Rev. December 13, 2024 Page 2 o Direct and Indirect Purchasing. o Vendor Invoicing. o Vendor Pricing. o Purchase Orders / Scheduling Agreements. o Vendor Master. o Knowledge of EDI. Language: English (fluency in reading, writing, and speaking). Additional Skills: Strong functional acumen with a high level of experience in the Procure to Pay workstream. People management skills; fosters good relationships with team members. Strong presentation skills; creates appropriate oral and written communications for a variety of audiences. Excellent time management and organizational skills; attention to detail. Excellent problem-solving skills, including the ability to identify and resolve issues and challenges. Strong personal computer skills required. Skills Business Analysis,Sap Ecc,S4 Hana Show more Show less

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world. Position Description The purpose of this role is to serve as a trusted partner with Business Unit Medical Affairs and Internal Global Medical Affairs Organization (GMAO) teams to lead creation of high-quality data reporting and visualization support that can drive better customer experience and business impact. This role will champion our self-service reporting strategy and would play a key role in helping us automate and create scalable frameworks for our reporting and analytics. We are looking for a hands-on person who can help expand our analytics & reporting capabilities and drive business-critical initiatives. Key Objectives/Deliverables Know Lilly TA business and our internal business partners. Build and exhibit deep expertise on available data sets and supports data enabled decision making by developing data lakes, insights, reporting & visualization Execute and monitor operations tasks to ensure timely availability of data in a reporting / dashboard structure to the business. Perform thorough data validations to ensure data quality Respond to queries from internal stakeholders Consistently meet operations SLAs Perform incident resolution and root cause analysis to support data and reporting operations Consistent delivery of high quality, timely and insightful reports to enable stakeholders and senior leadership to take key decisions Develop and publish regularly, different execution dashboard as per the business roadmap & requirements Descriptive analytics and visualization to provide data-based insights on planning, execution and outcomes Demonstrate deep understanding of information and material flows, processes, procedures, systems, and methods Demonstrate understanding of internal business partners’ people, processes, and technology Partner and collaborate with other site-level teams to identify synergies and implementation of best practices Technical Skills Expertise in writing and debugging efficient SQL queries. Strong experience in data visualization tools - Power BI or Tableau (Power BI preferred) – Should be able to independently design and develop dashboards as per business requirement. Advanced MS-office skills (MS-Excel and MS-PowerPoint) Coding: SQL mandatory and one of R, Python would be good to have Analytical Skills Experience in business analytics Data cleaning and preparation skill (database querying, descriptive statistics) Problem solving skills and lateral thinking ability and an eye for detail Educational Requirements Bachelor’s or Master’s degree in sciences or quantitative discipline i.e. Finance, Econometrics, Statistics, Engineering or Computer Sciences Additional Preferences At least 7-9 years of evolving experience in data management, pharma market intelligence, performance reporting/visualization and/or descriptive analytics for leadership, with demonstrated results in understanding, structuring, and making sense of unfamiliar and messy datasets Experience with project management software (e.g., Wrike, JIRA, Adobe Workfront) and proficiency in a variety of PC applications and multifunctional diagramming tools including Microsoft Project, Visio, Lucid Chart etc. Strong work ethic and personal motivation Interpersonal and communication skills with ability to work across time zones. Strong stakeholder management skills Ability to operate effectively in an international matrix environment. Strong team player who is dynamic and result oriented Proven planning and organizational skills Proven ability to manage multiple projects at a time with flexibility to adjust quickly and effectively to frequent change and altered priorities Product Launch experience Demonstrated enthusiasm and the ability to work under pressure to meet deadlines Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status. #WeAreLilly Show more Show less

Overview Cvent is a leading meetings, events and hospitality technology provider with more than 4,800 employees and nearly 22,000 customers worldwide. Founded in 1999, the company delivers a comprehensive event marketing and management platform for event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship --a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. We foster an environment that promotes agility, which means we don’t have the luxury to wait for perfection. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections. In This Role, You Will We have a solutions Consultant position open in our Hospitality Cloud, the Cvent business unit responsible for selling our Supplier & Venue Solutions portfolio. We are looking for a talented and motivated individual who thrives in fast-paced, entrepreneurial work environments. Your primary responsibility will be to demonstrate and share the value of more technical aspects and components of Cvent’s software solutions-- all in the name of closing more newly booked business licenses for our Hospitality Cloud clients. There are a myriad of other activities and special projects and therefore no two days are ever the same in this role. What You Will Be Doing Work with our Sales Executive team to run all product training for new sales hires and internal sales transfers. Help to build product pipeline by proactively identifying new business opportunities. Assist other sales reps with engagement throughout the sales cycle. Assist with current customer usage by identifying usage issues/opportunities and bringing sales reps and customer success advisors to assist. Drive the process of helping prospective customers understand detailed product information as it relates to their requirements. Demonstrate the value of Cvent's technology platform during online and onsite product demonstrations Here's What You Need Excel at developing relationships over the phone. Flexibility to arrive early or leave late depending on when demos are scheduled. Must have strong listening skills and be articulate. Must be able to multi-task in a dynamic environment while working with many teams. Ability to work independently and manage multiple projects simultaneously. Excellent communication skills (verbal and written) Must be very organized in managing schedule and follow up. Team player and contribute to team initiatives. Proficient in using general office software applications. Experience using sales automation products such as Salesforce.com and web collaboration tools like Zoom Experience using Cvent software products (particularly those below) is a plus: Cvent Passkey Cvent Transient (formerly Lanyon) Cvent Event Diagramming and Interactive Floorplans (formerly Social Tables) Cvent Business Intelligence (competitive set dashboards or enterprise dashboards) Cvent Lead Scoring Show more Show less

Overview: Job Title: Principal Engineer – Cloud Transformation (Data Modeling Platform) Location: Hyderabad Department: Engineering / Product Development Type: Full-Time About the Role We are looking for a Principal Engineer to lead the modernization of our flagship data modeling desktop product into a scalable, cloud-native SaaS platform. This role combines deep technical expertise , architecture leadership , and domain knowledge in data modeling, databases, and platform scalability. You’ll play a pivotal role in re-architecting a monolithic, stateful desktop application into a distributed cloud solution while ensuring high performance, security, and data integrity. If you thrive on complex technical challenges and enjoy owning large-scale platform evolution, this is the role for you. Responsibilities: Architect and drive the cloud transformation of a legacy desktop-based data modeling product into a multi-tenant, cloud-native application. Define the modern architecture including microservices, APIs, cloud storage strategies, and user/data management. Lead the design and integration of collaborative, browser-based modeling features , version control, and real-time updates. Create migration strategies for data-intensive features , schema management, model validation, and history tracking. Collaborate with Product, UX, DevOps, and QA to ensure platform scalability, resilience, and extensibility. Provide technical leadership across teams, including mentoring engineers and establishing best practices for data platform engineering . Champion CI/CD, DevSecOps, and infrastructure-as-code ( IaC ) in a cloud environment (AWS/Azure/GCP). Ensure compliance with enterprise security, governance, and privacy regulations. Qualifications: 10+ years of software engineering experience, with at least 3+ years leading cloud transformation or re-platforming initiatives . Deep expertise in modernizing data-centric desktop applications (.NET, Java, C++ or similar) to web/cloud platforms . Strong understanding of data modeling concepts , ER modeling, schema design tools, and versioning mechanisms. Proficiency in cloud-native architecture : microservices, serverless, containerization (Docker, Kubernetes), and cloud databases. Experience with real-time collaboration, diagramming tools, or similar interactive data tools . Solid experience in API-first design (REST/GraphQL), scalable backend frameworks, and asynchronous processing. Strong grasp of cloud platform services (AWS preferred), IaC tools (Terraform/CDK), CI/CD pipelines, and monitoring systems. Exceptional problem-solving skills and ability to lead by example in hands-on coding and system design. Company Description At Quest, we create and manage the software that makes the benefits of new technology real. Companies turn to us to manage, modernize and secure their business, from on-prem to in-cloud, from the heart of the network to the vulnerable endpoints. From complex challenges like Active Directory management and Office 365 migration, to database and systems management, to redefining security, and hundreds of needs in between, we help you conquer your next challenge now. We’re not the company that makes big promises. We’re the company that fulfills them. We’re Quest: Where Next Meets Now. Why work with us! Life at Quest means collaborating with dedicated professionals with a passion for technology. When we see something that could be improved, we get to work inventing the solution. Our people demonstrate our winning culture through positive and meaningful relationship. We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential. Our team members’ health and wellness is our priority as well as rewarding them for their hard work. Quest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Come join us. For more information, visit us on the web at Quest Careers | Where next meets now. Join Quest. Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on quest.com/careers using our applicant system. Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending in @quest.com or @oneidentity.com #LI-SR1

About Us Groundbreaker. Game changer. Pioneer. TRC has long set the bar for clients who require more than just engineering, combining science with the latest technology to devise innovative solutions that stand the test of time. From pipelines to power plants, roadways to reservoirs, schoolyards to security solutions, clients look to TRC for breakthrough thinking backed by the innovative follow-through of an industry leader. TRC's professionals work with a broad range of commercial, industrial and government clients and the communities they serve. We deliver breakthrough solutions that address local needs -- so our clients can better succeed in an ever-changing world. Working at TRC means tackling interesting, meaningful projects. We pride ourselves on our collaborative spirit, entrepreneurial zeal and agile corporate structure. We recognize that the expertise of our staff is our strongest asset, so we generously reward employees for successful performance and invest in their careers through training and the development of new skills and certifications. Overview We are seeking a skilled and detail-oriented Technical Writer to join our offshore team in Hyderabad. As a Technical Writer at TRC Companies, you will play a crucial role in supporting the launch and implementation of a new custom software product used by the TRC Advanced Energy Team to support utility clients. Collaborating closely with offshore development teams, onshore product management, and operations teams you will use your technical and business knowledge of customer software, utility processes, and energy efficiency to author engaging and effective training materials for internal and external users. This role requires a strong understanding of technical concepts, excellent communication skills, and the ability to translate complex technical information into clear, concise, and user-friendly documentation. The ideal candidate will have a background in the utility industry, demonstrate the ability to translate technical concepts into clear, accessible language, can work collaboratively in a team environment, and possess knowledge of agile methodologies, specifically Scrum. This role requires excellent communication skills and the ability to work effectively with both offshore and onshore teams Responsibilities Design, organize, and author new product training materials and technical support content for a new custom proprietary software product used by the TRC Advanced Energy Team to support utility clients. The individual will be responsible for creating high-quality technical documentation for a custom software product built on the AWS cloud platform. Technical writers plan, create, and maintain educational content as an integral part of both internal and external user experience. The content is often in the form of tutorials or user guides but may also be videos or other educational material. Regardless of the content medium, technical writers are distinguished by their abilities to explain complex topics in a way that is useful to their audience. Gather and analyze technical and product information from product demonstrations, interviews, emails, meetings, or phone calls to document new or changing product functionality. Collaborate with offshore development teams to gather technical information and understand the functionality of the custom software product. Conduct detailed analysis of business processes and workflows to determine the best ways to train new users to learn the platform. Work closely with onshore product management and operations teams to ensure documentation aligns with business requirements and user needs. Create, edit, and maintain key technical documentation, including user manuals and troubleshooting guides. Will also track, organize, and store other documentation including API documentation, , and release notes. Ensure all documentation adheres to company standards, is accurate, and is updated regularly to reflect changes in the software product. Develop and maintain templates and style guides to ensure consistency across all documentation. Conduct interviews with subject matter experts (SMEs) to gather insights and clarify technical details. Review and test the software product to gain firsthand knowledge and ensure documentation accuracy. Stay up-to-date with technologies and best practices to enhance the quality of documentation. Working with the Product Team, continuously assess the needs and challenges of the business end-users and use this information to improve and refine training materials and customer support materials. Implement and manage documentation workflows within an agile framework, ensuring timely updates and continuous delivery in sync with product delivery. Maintain a library of training and other documentation created, cataloging it for internal and/or external use. Monitor and evaluate the performance of the product training materials, soliciting feedback from teams and individual users to provide insights and recommendations for continuous improvement. Understand, support, and apply effective documentation development and maintenance practices, including the use and continuous improvement of stated processes, procedures, templates, and standards. Maintain strong and regular relationship with product management and support team to gather product and training feedback to incorporate into a continuous improvement process. Qualifications Bachelor's degree in Business Administration, Technical Writing, Information Technology / Systems, Computer Science, or a relevant field Proven experience as a Technical Writer (6 - 10 years), preferably in the software development or cloud computing domain. Strong technical background enabling you to provide clear and credible explanations of technical concepts and approaches to software end users. Must have experience with Agile and Scrum, and tools such as Jira, Confluence, Miro, and SharePoint. Strong expertise with Microsoft Word, and highly proficient with the rest of the Microsoft Suite, including Excel and PowerPoint. English language: Thorough knowledge of the English language as used in the United States, including grammar, spelling, and common usage. A solid understanding of how websites, web applications, APIs, databases, and the cloud function at a high level. Familiarity with version control systems (e.g., Git) and agile development methodologies. Strong interpersonal skills, with the ability to lead and foster collaboration and communication across diverse teams both onshore and offshore. Excellent written and verbal communication skills, with the ability to effectively collaborate with stakeholders and articulate both product vision and granular product details. Effective planning and time management skills with a track record of following through on commitments and ability to manage multiple projects and priorities in a fast-paced Preferred Qualifications Preferred qualifications are not required for an applicant to be considered a candidate for the position. Master’s degree in Business Administration, Information Technology / Systems, Computer Science, or a relevant field. Experience documenting APIs, SDKs, and cloud-based software products. Familiarity with diagramming tools such as Microsoft Visio, Draw.io, etc. for creating system architecture diagrams. Certification in relevant industry-specific technologies and/or Software Technical Writing. Working knowledge of AI technologies, including automated data processing, machine learning, natural language processing, and computer vision. EEO Statement TRC is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business needs. We celebrate diversity and are committed to creating an inclusive environment for all employees. The complete job description and application are available on TRC’s career site. TRC accepts applications for this position on an ongoing, rolling basis and reserves the right to cancel this posting at any time. Show more Show less

Solutions Consultant Hospitality Cloud - Cvent We have a solutions Consultant position open in our Hospitality Cloud, the Cvent business unit responsible for selling our Supplier & Venue Solutions portfolio. We are looking for a talented and motivated individual who thrives in fast-paced, entrepreneurial work environments. Your primary responsibility will be to demonstrate and share the value of more technical aspects and components of Cvent’s software solutions-- all in the name of closing more newly booked business licenses for our Hospitality Cloud clients. There are a myriad of other activities and special projects and therefore no two days are ever the same in this role. What You Will Be Doing • Work with our Sales Executive team to run all product training for new sales hires and internal sales transfers. • Help to build product pipeline by proactively identifying new business opportunities. • Assist other sales reps with engagement throughout the sales cycle. • Assist with current customer usage by identifying usage issues/opportunities and bringing sales reps and customer success advisors to assist. • Drive the process of helping prospective customers understand detailed product information as it relates to their requirements. • Demonstrate the value of Cvent's technology platform during online and onsite product demonstrations What You Need for this Position • Excel at developing relationships over the phone. • Flexibility to arrive early or leave late depending on when demos are scheduled. • Must have strong listening skills and be articulate. • Must be able to multi-task in a dynamic environment while working with many teams. • Ability to work independently and manage multiple projects simultaneously. • Excellent communication skills (verbal and written) • Must be very organized in managing schedule and follow up. • Team player and contribute to team initiatives. • Proficient in using general office software applications. • Experience using sales automation products such as Salesforce.com and web collaboration tools like Zoom. • Experience using Cvent software products (particularly those below) is a plus: 1. Cvent Passkey 2. Cvent Transient (formerly Lanyon) 3. Cvent Event Diagramming and Interactive Floorplans (formerly Social Tables) 4. Cvent Business Intelligence (competitive set dashboards or enterprise dashboards) 5. Cvent Lead Scoring Show more Show less

Job purpose As a Product Owner (PO) at Accelya, you bridge the gap between the customer and business and needs and the development organisation. You ensure that product and technology teams work together daily to make sure the delivery of products that customers love. As a key leader in the Agile team, you maximise the value delivered by ensuring that the teams backlog is aligned with the customer and key stakeholder needs and the solution or capabilities needs are well understood. As part of the Product and Technology organisation, you represent the business and customer within the Agile team working together with the Product Manager (PM), who defines why and what should be done, with what can be done, collaborating daily with the development team and development manager to ensure the use cases, acceptance tests are well understood, sized and the backlog is prioritized. What will you do? In close partnership with the PM, as the PO you are responsible for the development stage of the product lifecycle, ensuring the customer and business voice is well understood throughout. By working with key stakeholders (PM, Architects etc.) you can create the requirements, user stories and acceptances tests that provide the freedom to the technology team to solve challenges, while making sure the product is solving the real business challenge. You understand the market and transformations occurring in the customer base, you represent the customer (buyer) and user (business user or end customer) in the planning process and prioritize the backlog. You work with the development management and team on estimations and expected release times, holding stakeholders account to commitments. You work with the teams planning and managing the backlog and allocate that work to the development capacity aligned with the PM’s guidance. You welcome feedback and adapt plans from internal and external stakeholders and ensure quality, security and design are parts of every iteration. What do you need to know? 6+ years professional experience in Product Owner roles. Experience in the travel industry. Expertise in designing end-to-end workflow solutions, leveraging NDC . Experience diagramming solutions, e.g. sequence diagram, logical data models etc. Has a proven track record of action and execution in bringing products to market. An excellent communicator and team collaborator to ensure execution of the roadmap. Experience in platform/API solutions along with business user front ends. Demonstrate technical curiosity and passion for exploring new technologies for future technical roadmap via continuous learning and self-development. Experience understanding technical and platform topics. Worked in Agile teams with a benefit of training or certification. An added benefit of SAFe processes. Show more Show less

Responsibilities: ● Ensure customer concerns are addressed in a timely manner through cross-functional collaboration, responsibility and accountability ● Document requirements from stakeholders. ● Gather information to clarify project objectives and goals. ● Use data and insights to analyze information to identify business needs. ● Identify and implement solutions to address business needs. Qualifications: ● 4+ years’ experience in business data analytics ● Salesforce CPQ experience must (1year min) ● Understanding of the below Salesforce technical skills: ○ AppExchange ○ Automation ○ Collaboration ○ Data management ○ Reports and dashboards ○ CRM ○ Platform ○ Sales and marketing ● Proficient in: ○ Needs analysis ○ Eliciting requirements ○ Business case definition ○ Requirements writing ○ Requirements review ○ Flow and process diagramming ○ Wire-framing ○ Business data analytics ○ Problem solving ● Communicate with cross functional teams and set clear expectations ● Self-motivated and possess the ability to work autonomously. Show more Show less

About The Role : Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers 2. Engage with delivery team to ensure right solution is proposed to the customer a. Periodic cadence with delivery team to: Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demo??s testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b. Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time 3. Build domain expertise and contribute to knowledge repository Engage and interact with other BA??s to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight Deliver No. Performance Parameter Measure 1. Customer Engagement and Delivery Management PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated. 2. Knowledge Management No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter

Wipro Limited (NYSE:WIT, BSE:507685, NSE:WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role : Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers 2. Engage with delivery team to ensure right solution is proposed to the customer a. Periodic cadence with delivery team to: Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demos testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b. Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time 3. Build domain expertise and contribute to knowledge repository Engage and interact with other BAs to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight Deliver No. Performance Parameter Measure 1. Customer Engagement and Delivery Management PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated. 2. Knowledge Management No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role _x000D_ Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. ? _x000D_ Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers ? _x000D_ 2. Engage with delivery team to ensure right solution is proposed to the customer a. Periodic cadence with delivery team to Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demo??s testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b. Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time ? _x000D_ 3. Build domain expertise and contribute to knowledge repository Engage and interact with other BA??s to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight ? _x000D_ Deliver No. Performance Parameter Measure 1. Customer Engagement and Delivery Management PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated. 2. Knowledge Management No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter Mandatory Skills: HC - Payor_x000D_. Experience5-8 Years_x000D_. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

? Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers