2416 Desktop Support Jobs - Page 23

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP Basis Administration Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions that align with business objectives, and ensuring that applications are optimized for performance and usability. You will also engage in problem-solving activities, providing support and guidance to your team members while continuously seeking opportunities for improvement and innovation in application development. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor application performance and implement necessary enhancements. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Strong understanding of system configuration and administration.- Experience with database management and performance tuning.- Familiarity with application lifecycle management.- Ability to troubleshoot and resolve technical issues efficiently. Additional Information:- The candidate should have minimum 5 years of experience in SAP Basis Administration.- This position is based at our Mumbai office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP Basis Administration Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are functioning optimally and meeting the needs of the organization. Your role will require you to stay updated on industry trends and best practices to enhance application performance and user experience. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Strong understanding of system configuration and performance tuning.- Experience with database management and backup strategies.- Familiarity with SAP landscape management and transport management.- Ability to troubleshoot and resolve technical issues efficiently. Additional Information:- The candidate should have minimum 7.5 years of experience in SAP Basis Administration.- This position is based in Mumbai.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Engineering Services Practitioner Project Role Description : Assist with end-to-end engineering services to develop technical engineering solutions to solve problems and achieve business objectives. Solve engineering problems and achieve business objectives using scientific, socio-economic, technical knowledge and practical experience. Work across structural and stress design, qualification, configuration and technical management. Must have skills : Airbus Configuration Tools Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Engineering Services Practitioner, you will assist with end-to-end engineering services to develop technical engineering solutions, solve problems, and achieve business objectives. You will work across structural and stress design, qualification, configuration, and technical management, utilizing scientific, socio-economic, technical knowledge, and practical experience. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Collaborate with cross-functional teams to develop and implement engineering solutions.- Analyze and interpret technical data to support decision-making processes.- Provide technical expertise and guidance to project teams.- Conduct research and stay updated on industry trends and best practices.- Assist in the development and implementation of engineering processes and procedures. Professional & Technical Skills: - Must To Have Skills: Proficiency in Airbus Configuration Tools.- Strong understanding of engineering principles and practices.- Experience in structural and stress design.- Knowledge of configuration management processes.- Familiarity with technical documentation and reporting.- Ability to work effectively in a fast-paced engineering environment. Additional Information:- The candidate should have a minimum of 3 years of experience in Airbus Configuration Tools.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Service Desk Voice SupportMinimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Roles & Responsibilities:- Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Provide ongoing support to clients, ensuring their systems or applications are running smoothly.- Interpret client issues and design effective resolutions based on your deep product knowledge.- Maintain a high level of communication with clients, keeping them informed of progress and updates.- Collaborate with internal teams to troubleshoot and resolve complex technical issues.- Document and track client issues, resolutions, and any additional information.- Continuously update your product knowledge to stay up-to-date with the latest features and enhancements. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management.- Good To Have Skills: Experience with Service Desk Voice Support.- Strong understanding of IT support principles and best practices.- Excellent communication and interpersonal skills to effectively interact with clients.- Ability to accurately diagnose and troubleshoot technical issues.- Knowledge of incident management and problem management processes.- Familiarity with ticketing systems and service desk tools.- Ability to work in a fast-paced environment and handle multiple priorities. Additional Information:- The candidate should have a minimum of 0-2 years of experience in Service Desk Management.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP Basis Administration Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions that align with business objectives, and ensuring that applications are optimized for performance and usability. You will also engage in problem-solving activities, providing support and guidance to your team members while continuously seeking opportunities for improvement and innovation in application development. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure alignment with business goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Strong understanding of system configuration and performance tuning.- Experience with database management and optimization techniques.- Familiarity with application lifecycle management tools.- Ability to troubleshoot and resolve technical issues efficiently. Additional Information:- The candidate should have minimum 5 years of experience in SAP Basis Administration.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Service Desk Voice SupportMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities:- Need to be proficient in German Language- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Provide efficient service desk management support.- Offer timely and effective resolution to client issues.- Maintain a high level of product knowledge.- Collaborate with team members to enhance system performance.- Implement innovative strategies to improve client satisfaction. Professional & Technical Skills: - Minimum B2 Level Certification in German Language- Must To Have Skills: Proficiency in Service Desk Management.- Strong understanding of IT service desk operations.- Experience in troubleshooting and resolving technical issues.- Knowledge of ITIL framework and best practices.- Good To Have Skills: Experience with Service Desk Voice Support. Additional Information:- The candidate should have a minimum of 2 years of experience in Service Desk Management.- This position is based at our Gurugram office.- A 15 years full-time education is required. Qualification 15 years full time education

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities:Epic Analyst will provide primary support for their designated application/module.Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration.Provide on-going system support and maintenance based on support rosterRespond in a timely manner to system issues and requestsConduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues.Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPsPerform/support regular / periodic system patch, maintenance and verification.Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilizationPerform/support the work required to comply with audit and security requirements.Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills: - Must To Have Skills: Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB)- Experience in troubleshooting and resolving application issues. Additional Information:- The candidate should have a minimum of 5 years of experience in EPIC Systems.- This position is based at our Mumbai office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving software-related issues to ensure seamless operations. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Lead and mentor junior team members.- Implement best practices for software support.- Conduct regular performance evaluations. Professional & Technical Skills: - Must To Have Skills: Proficiency in EPIC Systems.- Strong understanding of software architecture principles.- Experience in troubleshooting complex software issues.- Knowledge of ITIL framework for service management.- Hands-on experience with incident management tools. Additional Information:- The candidate should have a minimum of 7.5 years of experience in EPIC Systems.- This position is based at our Hyderabad office.- A 15 years full-time education is required. Qualification 15 years full time education

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities:Epic Analyst will provide primary support for their designated application/module.Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration.Provide on-going system support and maintenance based on support rosterRespond in a timely manner to system issues and requestsConduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues.Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPsPerform/support regular / periodic system patch, maintenance and verification.Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilizationPerform/support the work required to comply with audit and security requirements.Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills: - Must To Have Skills: Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB)- Experience in troubleshooting and resolving application issues. Additional Information:- The candidate should have a minimum of 5 years of experience in EPIC Systems.- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Engineering Services Practitioner Project Role Description : Assist with end-to-end engineering services to develop technical engineering solutions to solve problems and achieve business objectives. Solve engineering problems and achieve business objectives using scientific, socio-economic, technical knowledge and practical experience. Work across structural and stress design, qualification, configuration and technical management. Must have skills : Airbus Configuration Tools Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : Engineering bachelor in MechanicalEngineering in Aeronautical Summary :As an Engineering Services Practitioner, you will assist with end-to-end engineering services to develop technical engineering solutions that address complex challenges and meet business objectives. Your typical day will involve collaborating with cross-functional teams, applying scientific and technical knowledge, and leveraging practical experience to solve engineering problems across various domains, including structural and stress design, qualification, configuration, and technical management. You will engage in discussions to share insights and contribute to innovative solutions that drive project success. Roles & Responsibilities:-Strong Knowledge in Airbus Process and methods-Basic understanding of Configuration Management w.r.t. Airbus Aircraft build process.-Ability to Read and understand Engineering drawing & BOM and good knowledge in GD&T-Good communication and interpersonal skills-Ability to learn and a passion towards new technologies will be appreciated.-Knowledge on Airbus methodologies like MOD/MP , Tools like TAKSY, ICC CADB,-Ready to work from client location/work from office all the working days Professional & Technical Skills: - Must To Have Skills: Proficiency in Airbus Configuration Tools.- Strong analytical skills to assess engineering challenges and propose effective solutions.- Experience with project management methodologies to ensure timely delivery of engineering services.- Ability to work collaboratively in a team environment, fostering a culture of inclusivity and respect.- Familiarity with engineering software tools to support design and analysis processes. Additional Information:- The candidate should have minimum 2 years of experience in Airbus Configuration Tools.- This position is based at our Bengaluru office.- A Engineering bachelor in Mechanical or Engineering in Aeronautical is required. Qualification Engineering bachelor in MechanicalEngineering in Aeronautical

About The Role Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeManage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledge Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Windows Desktop Management Good to have skills : Customer Service OperationsMinimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving software-related issues to ensure seamless operations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Proactively identify and resolve software-related issues.- Collaborate with cross-functional teams to troubleshoot and resolve system problems.- Document troubleshooting steps and solutions for future reference.- Provide technical support to end-users on software-related queries.- Conduct regular system audits to ensure optimal performance. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Desktop Management.- Good To Have Skills: Experience with Customer Service Operations.- Strong understanding of desktop management tools and techniques.- Knowledge of troubleshooting software and hardware issues on Windows platforms.- Ability to communicate technical information effectively to non-technical users. Additional Information:- The candidate should have a minimum of 2 years of experience in Microsoft Windows Desktop Management.- This position is based at our Ahmedabad office.- A 15 years full-time education is required. Qualification 15 years full time education

About The Role Project Role : Tech Delivery Subject Matter Expert Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills : SAP HCM Payroll Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Tech Delivery Subject Matter Expert, you will drive innovative practices into delivery, bring depth of expertise to a delivery engagement, and enhance Organization marketplace reputation. You will shape Organization and client strategy, work directly with clients in a trusted advisor relationship, and gather requirements to analyze, design, and implement technology best practice business changes. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Expected to provide solutions to problems that apply across multiple teams- Lead the implementation of new technologies- Develop and maintain strong client relationships- Provide guidance and mentorship to junior team members Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP HCM Payroll- Strong understanding of payroll processes- Experience in implementing SAP HCM Payroll solutions- Knowledge of SAP Payroll configuration- Ability to troubleshoot and resolve payroll issues Additional Information:- The candidate should have a minimum of 12 years of experience in SAP HCM Payroll- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk ID Administration, Service Desk Management Good to have skills : NAMinimum 0-2 year(s) of experience is required Educational Qualification : Graduate Summary :As an Application Tech Support Practitioner, you will be responsible for providing technical support to clients and resolving their issues related to Service Desk ID Administration. Your typical day will involve communicating with clients, identifying their issues, and designing solutions based on your deep product knowledge. Roles & Responsibilities:- Provide technical support to clients and resolve their issues related to Service Desk ID Administration.- Communicate with clients to accurately define their issues and design solutions based on deep product knowledge.- Collaborate with cross-functional teams to ensure timely resolution of client issues.- Maintain accurate records of client interactions and issue resolutions. Professional & Technical Skills: - Must To Have Skills: Service Desk Management.- Good To Have Skills: Knowledge of ITIL framework.- Strong understanding of Service Desk ID Administration.- Experience in providing technical support to clients.- Excellent communication and interpersonal skills. Additional Information:- The candidate should have a minimum of 0-2 years of experience in Service Desk Management.- The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of providing technical support to clients.- This position is based at our Bengaluru office. Qualification Graduate

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Service Desk Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring that business operations run smoothly and efficiently. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of service delivery processes, all while maintaining a focus on customer satisfaction and operational excellence. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor and report on service performance metrics to drive improvements. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management.- Strong understanding of incident management processes and best practices.- Experience with ticketing systems and service management tools.- Ability to analyze and resolve technical issues efficiently.- Familiarity with ITIL framework and service delivery methodologies. Additional Information:- The candidate should have minimum 5 years of experience in Service Desk Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Engineering Services Practitioner Project Role Description : Assist with end-to-end engineering services to develop technical engineering solutions to solve problems and achieve business objectives. Solve engineering problems and achieve business objectives using scientific, socio-economic, technical knowledge and practical experience. Work across structural and stress design, qualification, configuration and technical management. Must have skills : Airbus Configuration Tools Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Engineering Services Practitioner, you will assist with end-to-end engineering services to develop technical engineering broachers and catalogs. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Engage in continuous learning to stay updated with industry trends and best practices.- Collaborate with team members to enhance project outcomes and share knowledge. Professional & Technical Skills: - Must To Have Skills: Proficiency in Airbus Configuration Tools.- Tool knowledge :Adobe Illustrator, In-design, CAD toola- Strong understanding of engineering principles and practices.- Experience with technical documentation and reporting.- Ability to analyze complex engineering drawings and develop effective solutions.- Familiarity with project management methodologies. Additional Information:- The candidate should have minimum 2 years of experience in Adobe Illustrator, In-Design, .- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

First-level troubleshooting for network, email, and application-related issues Support and maintenance of desktop, laptop, and printer devices Installation, configuration, and regular maintenance of IT systems Onboarding support for new joiners, including email ID creation and system setup Day-to-day management of IT operations at the facility level IT hardware inventory management and asset tagging

About The Role Project Role : Engineering Services Practitioner Project Role Description : Assist with end-to-end engineering services to develop technical engineering solutions to solve problems and achieve business objectives. Solve engineering problems and achieve business objectives using scientific, socio-economic, technical knowledge and practical experience. Work across structural and stress design, qualification, configuration and technical management. Must have skills : Airbus Configuration Tools Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Engineering Services Practitioner, you will assist with end-to-end engineering services to develop technical engineering solutions, solve problems, and achieve business objectives. You will work across configuration, change and technical management, utilizing scientific, socio-economic, technical knowledge, and practical experience. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Collaborate with cross-functional teams to develop and implement engineering solutions.- Analyze and interpret technical data to support decision-making processes.- Provide technical expertise and guidance to project teams.- Conduct research and stay updated on industry trends and best practices.- Assist in the development and implementation of engineering processes and procedures. Professional & Technical Skills: - Must To Have Skills: Proficiency in Airbus Configuration Tools.- Strong understanding of engineering principles and practices.- Familiarity with technical documentation and reporting.- Ability to work effectively in a fast-paced engineering environment.- Strong Knowledge in Airbus Process and methods- Basic understanding of Configuration Management w.r.t. Airbus Aircraft build process.- Ability to Read and understand Engineering drawing & BOM and good knowledge in GD&T- Good communication and interpersonal skills- Ability to learn and a passion towards new technologies will be appreciated.- Knowledge on Airbus methodologies like MOD/MP , Tools like TAKSY, ICC CADB,- Ready to work from client location/work from office all the working days Additional Information:- The candidate should have a minimum of 3 years of experience in Airbus Configuration Tools.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will be responsible for resolving incidents and problems across multiple business system components, ensuring operational stability. You will create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborating with vendors and assisting service management teams with issue analysis and resolution will be part of your daily tasks. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Proactively identify and resolve technical issues.- Implement system changes and updates as required.- Assist in the development and maintenance of technical documentation.- Collaborate with cross-functional teams to ensure seamless operations.- Provide technical support and guidance to end-users. Professional & Technical Skills: - Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration.- Strong understanding of IT infrastructure and systems.- Experience in troubleshooting and resolving technical issues.- Knowledge of network protocols and security principles.- Familiarity with virtualization technologies. Additional Information:- The candidate should have a minimum of 3 years of experience in Citrix Virtual Apps and Desktop Administration.- This position is based at our Gurugram office.- A 15 years full-time education is required. Qualification 15 years full time education

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities:Epic Analyst will provide primary support for their designated application/module.Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration.Provide on-going system support and maintenance based on support rosterRespond in a timely manner to system issues and requestsConduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues.Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPsPerform/support regular / periodic system patch, maintenance and verification.Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilizationPerform/support the work required to comply with audit and security requirements.Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills: - Must To Have Skills: Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB)- Experience in troubleshooting and resolving application issues. Additional Information:- The candidate should have a minimum of 5 years of experience in EPIC Systems.- This position is based at our Hyderabad office.- work from office is mandatory for all working days- A 15 years full time education is required. Qualification 15 years full time education

Key Responsibilities Install and configure desktops, laptops, printers, and peripherals. Diagnose and resolve hardware issues (RAM, HDD, motherboard, etc.). Install, update, and troubleshoot operating systems (Windows, macOS, Linux) and common business applications. Provide first-level technical support via tickets, calls, or emails. Manage user accounts and access rights (Active Directory, email, etc.). Perform basic network troubleshooting (LAN/Wi-Fi), IP configuration, and VPN setup. Apply system updates, patches, and manage data backups. Ensure endpoint security and assist in resolving security incidents. Maintain documentation of support tasks, system setup procedures, and asset records. Additional Responsibilities Manage records of all installed software, antivirus solutions, and track their licensing and update status. Monitor software compliance and proactively plan renewals or upgrades. Assist in onboarding/offboarding by setting up accounts, devices, and access permissions. Coordinate with vendors for warranty claims, repairs, or purchasing IT equipment. Support and maintain conferencing systems (Zoom, Teams, Meet) and AV equipment. Perform regular audits of IT assets and maintain inventory accuracy. Provide guidance and best practices to end-users on secure and efficient use of IT resources. Assist with implementation of security policies and procedures. Respond to and document security incidents, escalating when necessary. Maintain a knowledge base of common issues and their resolutions. Requirements 2+ years of IT support or system administration experience. Hands-on experience with desktop hardware, operating systems, and enterprise software environments. Basic understanding of networking principles and security tools (firewalls, antivirus, VPN). Ability to diagnose and repair hardware and software issues independently. Good organizational and documentation skills. Strong communication and customer-service orientation. Familiarity with IT service management (ITSM) ticketing systems is a plus. Nice to Have Basic understanding of software development workflows and tools (e.g., what software developers do). Experience with scripting (PowerShell, Bash) to automate common IT tasks. Knowledge of virtualisation technologies (VMware, Hyper-V).

Greetings from Mphasis!! We have an exciting opportunity at Mphasis for professionals like you who understand the importance of getting things right from the start especially when it comes to ITO - Service Desk (Technical Support Engineer) We're hiring for Mortgage Origination roles and would love to meet you at our Walk-in Drive in Bangalore on June 3rd & 4th, 2025. Date: 14th July, 2025 and 15th July, 2025 Timings: 10:00pm to 2:00pm Interview Location: Mphasis, Global Village Tech Park, Tower F, 4th Floor, Mylasandra - Pattenegere Villages, Off Bangalore -Mysore Expressway, RVCE Post, Bangalore-560059 Essential Job Functions: Effective Business Communication Strong time management Communication in neutral or American accent over phone and grammar skills Analytical skills Ability to follow process and procedures. Escalate unknown issues or questions without delay Prompt response to telephone calls, email, and instant message requests for technical support Operating the computer, OS and Knowledge base navigation Use of Ticketing tool Account Management / Password reset Active listening and probing skills Level 1 and 1.5 technical troubleshooting Experience and or understanding of Virtual Desktop Infrastructure support (Citrix Xen Desktop, Xen App, Receiver) Knowledge of remote support tools, i.e., Bomgar, Remote Desktop, Citrix, Desktop Director Proficient in MS Office 2013, 2016 and must have knowledge of O365 Must have worked on Windows 7 and Windows 10 support for laptops and desktops Documents, tracks, and monitors new and open Incidents until resolution or proper escalation Knowledge of Wyse thin and zero client support, set up and connectivity Supporting issues with Printer installations, HP Print and Scan via USB Cisco VPN client support CANDIDATE SHOULD HAVE PASSPORT Immediate joiners preferred Candidates are required to bring a hard copy of their resume. Please mention HR Apoorva name on it. Date: 14th July, 2025 and 15th July, 2025 Timings: 10:00pm to 2:00pm Interview Location: Mphasis, Global Village Tech Park, Tower F, 4th Floor, Mylasandra - Pattenegere Villages, Off Bangalore -Mysore Expressway, RVCE Post, Bangalore-560059 Don't miss this opportunity to join our dynamic team at Mphasis! #technicalsupport #JobOpportunity #MphasisWalkInDrive

# Responsible for resolving technical queries of us customers related to desktop and laptops through calls. # Desktop Support process. # International voice process. # Undergraduates/Graduates/B.E./B.tech freshers all can apply. # Salary fresher- 20k in hand Exp- 28 in hand. # Top most brand name in Gurgaon. # Good incentives. # Rotational Shifts # Both way cabs. # 5 Days working. # Candidate with excellent communication skills can apply . If interested then call or whatsapp @ Gurpreet - 7249861622 OR Janvi - 8929088489 Perks and Benefits Best in the industry

Handling L2 desktop (outlook, antivirus, basic networking, hardware/OS/Applications troubleshooting) Installing & Configuring Windows 10/11 Operating System Exp computer support for system software and hardware Follow the Client Policy & Procedure Required Candidate profile Good in Communication Minimum 3-5 yrs Exp in Desktop Support 24*7 Shift, Rotational Shift. 6 Days working in a week Only Male candidates Location: Chennai Immediate joiners can apply

Serve as the first point of contact for users seeking technical assistance via phone, email, or ticketing tools. Diagnose and resolve Level 1 IT issues related to hardware, software, printers, email, and basic networking. Maintain and update incident tickets in the ITSM system (e.g., ServiceNow, Freshservice, etc.). Generate and analyze reports on incidents, service requests, and SLAs using Excel functions like VLOOKUP, Pivot Tables, IF statements, conditional formatting, etc. Assist in IT documentation and SOP updates using spreadsheets and templates. Provide remote support for users via tools like AnyDesk, TeamViewer, or Remote Desktop. Support onboarding/offboarding process including email setup, access provisioning, and laptop configuration.