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Jobs in Pirangut, Pune Region
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Smartnetic Services
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Desktop Support Engineer

Desktop Support Engineer

Smartnetic Services

3 - 31 years

0 Lacs

Pirangut, Pune Region

Posted:3 months ago| Platform: Apna logo

Apply

Skills Required

support resolve software network installation configuration troubleshooting antivirus maintenance service security

Work Mode

Remote

Job Type

Full Time

Job Description

Visit customer premises to resolve hardware/software/network issues as per support calls. Handle installation, configuration, and troubleshooting of desktops, laptops, printers, and network devices. Manage operating system support (Windows 7/10/11), software setups (MS Office, Antivirus, etc.), and routine maintenance. Address user account issues, internet connectivity, and shared resources troubleshooting. Ensure timely resolution of issues and maintain service call logs. Provide regular updates to the service coordinator on job status and customer feedback. Move on to the next customer call location upon issue resolution. Coordinate with internal teams and vendors as required. Handle outlook issues

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Desktop Support Engineer