Posted:1 week ago|
Platform:
Remote
Full Time
Job Summary: We are looking for a Desktop Support Engineer to provide technical assistance to users. You will help install, upgrade, and troubleshoot hardware and software systems, ensuring smooth day-to-day IT operations. Responsibilities: Install and configure desktop systems, laptops, printers, and other IT peripherals. Respond to user queries and provide technical assistance via phone, email, or in person. Troubleshoot hardware, software, and network issues. Maintain and update system documentation and asset inventory. Perform routine maintenance and updates on devices. Set up and support user accounts, email, and permissions. Coordinate with IT team members and escalate issues when needed. Requirements: Diploma or Bachelor’s degree in IT, Computer Science, or a related field. Basic knowledge of Windows OS, Microsoft Office, and networking fundamentals. Good problem-solving and communication skills. Ability to work independently and handle multiple tasks. Freshers with basic IT knowledge are welcome. Preferred Skills: Knowledge of Active Directory and ticketing systems. Experience with remote desktop tools is a plus. Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹18,000.00 per month Shift: Day shift Education: Diploma (Required) Experience: Desktop support: 1 year (Required) Work Location: In person
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