Posted:1 week ago|
Platform:
On-site
Full Time
Job description
V-Rich Natural Products Pvt. Ltd. is on a mission to transform how India embraces dairy and natural foods. As our clean-label brand continues to grow, we’re looking for a Customer Success Team Lead who’s empathetic, proactive, and passionate about delivering outstanding customer experiences.
What You'll Do:
Lead our support team across calls, WhatsApp & more
Drive response speed & resolution quality
Train team members & optimize CRM usage
Identify & resolve customer pain points
Collaborate across teams to build a customer-first culture
What You’ll Need:
3–5 years of customer support experience (1+ in a leadership role)
Fluency in English, Hindi & Telugu
CRM knowledge (Freshdesk/Zoho/HubSpot) & Excel/Sheets skills
A customer-obsessed mindset
Availability to work from our Hyderabad office 3–4 days/week
Why V-Rich?
Shape a high-impact customer success function
Work with a purpose-led, fast-growing brand
Enjoy access to clean food & wellness benefits
Job Type: Full-time
Pay: ₹40,000.00 - ₹53,528.59 per month
Work Location: In person
Job Type: Full-time
Pay: ₹35,000.00 - ₹50,253.96 per month
Work Location: In person
Speak with the employer
+91 8309080683Expected Start Date: 23/07/2025
V Rich Natural Products
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4.2 - 6.03048 Lacs P.A.
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4.2 - 6.03048 Lacs P.A.
