Customer Support Specialist

1 - 5 years

0 Lacs

Posted:1 day ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

YMGrad is a fast-paced study abroad consulting firm. The post is for the position of customer support executive. We are looking for people with experience in working with students on their journey to study abroad in countries like the USA, Canada, Germany, and more. You will often find yourself shortlisting universities for students, guiding them on how to improve your profile, and learning more every day along the way. Training is available for candidates who need the same. However, we will still need people without grammar issues in their writing.


Position Type: In-office (Okhla)


Salary: 3-3.5 LPA


Experience Required: 1-5 years.


Responsibilities:

  • Inform interested candidates about our services.
  • Work closely with students and the consulting team
  • Optimize client relationship and improve reviews.
  • Take mock sessions and work with the research team.



Employment Type: Full-time


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