Customer Support Specialist

Company Description Loud IMC is a results-driven digital marketing agency located in Kozhikode, focusing on enhancing brand visibility and driving measurable success in the digital world. Our tailored strategies in SEO, social media, content creation, and paid advertising help businesses grow effectively. Role Description This is a full-time on-site role as a Client Services Representative at Loud IMC in Kozhikode. The Client Services Representative will be responsible for ensuring customer satisfaction, managing client communications, handling client services, and assisting with financial aspects related to client accounts. Qualifications Client Services and Customer Service skills Excellent Communication skills Strong focus on Customer Satisfaction Understanding of Finance in relation to client accounts Ability to multitask and prioritize effectively Attention to detail and problem-solving skills Experience in digital marketing or related field is a plus Bachelor's degree in Business Administration or a related field Show more Show less