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0.0 - 5.0 years

2 - 5 Lacs

Noida, Greater Noida, Delhi / NCR

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UG & Graduates can apply Work Details: 5 Days Working (Rotational Shifts & Week Offs) Both Side Cab Salary: 6-12 months: 28,000 12-17 months: 32,000 18+ months: 36,000 Unlimited Incentives upto - 60k- 70k Shruti Mathur- 7303902860

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1.0 - 5.0 years

4 - 5 Lacs

Bengaluru

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Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : PUNE Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @ 9606553812 / 6364808230 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!

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1.0 - 5.0 years

4 - 5 Lacs

Pune

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Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : PUNE Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @ 9606553812 / 6364808230 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!

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1.0 - 5.0 years

4 - 5 Lacs

Pune

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Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : PUNE Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @ 9606553812 / 6364808230 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!

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1.0 - 4.0 years

3 - 4 Lacs

Noida, New Delhi, Greater Noida

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Tech mahindra is hiring for International Chat Process. Candidates having minimum 12 months of experience in International BPO Roles and Responsibilities Provide accurate and timely resolutions to customers' issues. Maintain a high level of professionalism and courteous demeanor at all times. Meet performance targets set by the company for quality, productivity, and sales metrics. Collaborate with team members to achieve common goals. Desired Candidate Profile Strong communication skills in English language Ability to work on rotational shifts including night shifts. Proficiency in handling multiple tasks simultaneously while maintaining accuracy. Minimum 12 months of experience in international chat process Perks & Benefits Rotational shifts Rotational off Both side cab facility 5 days working Loyalty bonus Looking for immediate joiner. For more details : Contact : Yukta Vats - 9711498317, Yukta.Vats@techmahindra.com Anuradha Gupta - 8383846755, Anuradha.Gupta@techmahindra.com Vaishnavi - 9873794764, Vaishnavi.Gupta2@techmahindra.com

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2.0 - 4.0 years

2 - 5 Lacs

Bengaluru

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Job Details: Designation: Process Specialist Job Level: JL 3A Work location: Bangalore (Work from Office) Experience: 2-4 years Notice Period: Immediate to 15 Days Shifts: Rotational Shifts Note: Candidate should have experience with Order fulfilment under Telecom Umbrella , preferred tool Service Now . Also Inventory management exposure Responsibilities: i. Collect data and perform analysis of telecom billing, inventory and contractual information. ii. Analyze telecommunications information including invoices, contracts, usage reports, inventory data and CSRs to determine expenses and savings that may achieved. iii. Determine baseline cost factors. iv. Determine compliance with existing services contracts. v. Conduct analysis to identify items for cost savings. vi. Support the engineering, documentation and implementation of identified cost savings opportunities. Compile Client Telecom Inventory, contract pricing, and invoice pricing. Required Qualification: i. Minimum of Bachelor's Degree. ii. Minimum 2-4 years experience in one of the following areas related to Telecom Expense Management (TEM): Telecom Auditing; Telecom architecture; Carrier services; Carrier billing solutions ; TEM solutions; and/or Telecom accounts payables. iii. Possess strong data gathering and management skills. iv. Experience in carrier services, carrier billing solutions and TEM solutions. v. Experience in telecom auditing for carrier and enterprise services. vi. Possess basic knowledge of telecom architecture, TEM process re-engineering activities and/or telecom accounts payables activities. vii. Basic knowledge of various telecommunication products and services. viii. Basic understanding of telecom technology and/or billing systems; prefer previous experience with telecom contracts. Possess strong written and verbal communication skills. They should be comfortable in presenting ideas, articulating complex concepts clearly and effectively, and engaging in active discussions with team members and clients.

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1.0 - 2.0 years

0 - 2 Lacs

Bengaluru

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Job Details: Designation: Senior Process Executive Job Level: JL 2A Work location: Bangalore (Work from Office) Experience: 1-2 years Notice Period: Immediate to 15 Days Shifts: Rotational Shifts Responsibilities: Gather and analyze telecom billing, inventory, and contractual data. Collect data and perform analysis of telecom billing, inventory and contractual information. Qualifications: Bachelor's degree. 12 years' telecom-related experience. Strong communication and analytical skills. Familiarity with telecom tools and industry standards.

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3.0 - 5.0 years

8 - 12 Lacs

Gurugram

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Role & responsibilities Compute power and fuel charges and execute billing activities as per the determined method ( EB, Diesel, Solar & M DG Billing etc.) Carry out variance analysis on a periodic basis to identify areas of deviation in billing from the anticipated receivables as per the MSA. Carry out power and fuel billing activities as per the determined method (Fixed Cost Method and Passthrough Billing) Ensure that all such billing is executed in an accurate manner as per the predefined SLAs Generate a billing completion certificate upon execution of billing Validating the PT Billing Batches Validating the PT Billing Simulation AR Uploading the Billing into SAP Generating Final Invoices in OBRM with Annexures Collect necessary data (including consumption rate, diesel rate, tenancy data, etc.) for computation of power and fuel expenses Carry out the necessary computations as per the billing method and upload into the transaction processing system using a loader. Prior to execution of billing activities, review the MSA in detail and check for completeness such that relevant inputs for billing are available In case of any deviations, escalate them to the Energy Team for necessary correction and updation of the MSA Master Data Validation & New PT MSA configuration Customer Billing disputes/Queries. Review PF billing amounts at a Site level (as reflected in the Billing Inputs and in the Simulation data). Highlight cases of deviations in the amounts to superior for discussion with the customer Preparing the data for SoX Audit. For all variations from the Billing Inputs amount, conduct appropriate root cause analysis and present to superior for review Key Performance Indicators Drive improvements in Days Sales Outstanding (DSO) and Provision for Bad and Doubtful Debts (PBDD) on an ongoing basis. Number of billing related errors reported at the time of external / internal audits Days Sales Outstanding (DSO) Provision for Bad and Doubtful Debts (PBDD) Adherence to SLAs in billing.

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10.0 - 14.0 years

20 - 27 Lacs

Hyderabad, Chennai

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Telecom BSS Solution architecture, Hands on in desgning architecture for complex projects , JIRA , Agile , Tmforum Impact Analysis on BSS and other in-scope applications

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3.0 - 8.0 years

14 - 22 Lacs

Bengaluru

Remote

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Hi, We are looking for Oracle BRM Developer. There are multiple positions in different levels It is a remote opportunity. Its with one of our American based MNC. Its a contract position. Payroll will be taken care by VARITE.

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1.0 - 5.0 years

4 - 5 Lacs

Pune

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Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Bangalore, Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @ 9606553812 / 6364808230 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!

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0.0 - 1.0 years

4 - 5 Lacs

Noida

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UG/ Grad can apply 6-11 months-28k 12-17 months- 31k 18 +- 36k Unlimited Incentives Upto 60k Both Side Cab Facility Contact- Yashika- 9821338393 "

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0.0 - 1.0 years

4 - 4 Lacs

Noida

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UG / Grad can apply 6-11 months-28k 12-17 months- 31k 18 +- 36k Incentive Upto 60k Both Side Cab Facility Contact- Abhay- 7678331542

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1.0 - 5.0 years

4 - 5 Lacs

Pune

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Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Bangalore, Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @ 9606553812 / 6364808230 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!

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1.0 - 5.0 years

2 Lacs

Chennai

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Job description: Role : Telecom Support Designation: Executive & Senior Executive Languages Known: Good communication skills Work Location: Chennai One IT Park , Thoraipakkam. Qualification: Any graduate can be considered. Notice period: Immediate Joiners preferable. Interview Venue HEXAWARE TECHNOLOGIES/BPS; Chennai One IT Park, 2nd Building, 3rd Floor, 200 Feet Radial Rd, Thoraipakkam, Chennai 600043 Desired Candidate Profile: Experience in Telecom Domain. Should have experience in Router Configuration, Broadband Installation and Telecom Domain Candidate should be strong in communication (should be good Grammar, sentence construction and pronunciation). Only Immediate joiners. Should be able to communicate clearly, both written and in speech. Should be comfortable working for 5 days (24/7) with 2 days rotational offs. Fresher Not Eligible Rounds of Interviews: HR round Operations round Interested candidates please contact below number. Name - Akshaya (or) Priyadharshini Contact no - 7092144919 (or) 7200106840

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0.0 - 5.0 years

3 - 5 Lacs

Noida, New Delhi

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UG & Graduates can apply Work Details: 5 Days Working (Rotational Shifts & Week Offs) Both Side Cab Salary: 6-12 months: 28,000 12-17 months: 32,000 18+ months: 36,000 Unlimited Incentives upto - 60k- 70k Shruti Mathur- 7303902860 Perks and benefits Loyalty Bonus: 20,000 Attendance Bonus: 7,000

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1.0 - 5.0 years

4 - 5 Lacs

Pune

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Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Bangalore, Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @ 9606553812 / 6364808230 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!

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5.0 - 10.0 years

15 - 25 Lacs

Hyderabad, Chennai, Bengaluru

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Were Hiring Oracle BRM Consultant!!! Location: Remote (India) - Preferably Chennai and Bangalore Experience: 5+ years in Oracle BRM Development, strong expertise in Opcode development and PDC Configuration. Notice Period: Not exceeding 30-45 Days. If youre passionate about Oracle BRM and ready to take on challenging projects with global exposure, we want to hear from you! Send your resume to: divya.bharathi@celcomsolutions.com

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1.0 - 5.0 years

4 - 7 Lacs

Hyderabad

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Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Bangalore, Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @ 9606556306 / 6364808230 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!

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5.0 - 10.0 years

5 - 9 Lacs

Pune

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Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Oracle BRM Functional Configuration Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be involved in designing, building, and configuring applications to meet business process and application requirements. Your typical day will revolve around creating solutions that align with business needs and ensuring seamless application functionality. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead and mentor junior professionals- Conduct regular team meetings to discuss progress and challenges- Stay updated on industry trends and best practices Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle BRM Functional Configuration- Strong understanding of business process and application requirements- Experience in designing and building applications- Knowledge of configuration management tools- Ability to troubleshoot and resolve technical issues Additional Information:- The candidate should have a minimum of 5 years of experience in Oracle BRM Functional Configuration- This position is based at our Pune office- A 15 years full-time education is required Qualification 15 years full time education

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0.0 - 1.0 years

4 - 5 Lacs

Noida

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Handle international customer interactions via voice or non-voice channels. Respond to customer inquiries regarding products, services, or billing. Deliver prompt resolutions and ensure customer satisfaction. Required Candidate profile Maintain service quality as per company-defined SLAs and KPIs. Follow escalation procedures for unresolved queries. Min 6 months exp required Undergraduate & Graduate both can apply

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0.0 - 1.0 years

3 - 5 Lacs

Noida

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Handle international customer interactions via voice or non-voice channels. Respond to customer inquiries regarding products, services, or billing. Deliver prompt resolutions and ensure customer satisfaction. Required Candidate profile Maintain service quality as per company-defined SLAs and KPIs. Follow escalation procedures for unresolved queries. Min 6 months exp required Undergraduate & Graduate both can apply

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1.0 - 5.0 years

4 - 7 Lacs

Hyderabad

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Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Bangalore, Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @ 9606556306 / 6364808230 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!

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1.0 - 5.0 years

4 - 5 Lacs

Pune

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Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : PUNE Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @9606553812 / 6364833816 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!

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9.0 - 14.0 years

9 - 15 Lacs

Pune

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Profile Summary Who are we? - We are a Telecom management/ consultant company - falling in the Telecom Expense Management category. For the last 23 years, we are uniquely placed in this industry with many Forture 500 companies as our customers, providing them with a range of services including Audit and Optimisation, Inventory management, Contract Management, Invoice Management and Cost reduction. What is the Team profile: The team consists of a close knit amalgamation of Engineers, CA's and MBA's working on the Techno-Commerical and Techno-Financial aspects of Telecom management. The profile requires good analytical skills and a fair understanding of how Telecom works (not the hardcore technical stuff, but the financials and the business side of it.) What's in it for you? Comprehensive and competitive benefits plan A range of wellness activities and employee assistance programs An employer that values all aspects of Diversity and respects every individuals story So, if you have a knack for finding solutions by analysing all possible aspects, if you can work an an individual contributor but also can work in small teams and if you want to become a member of our global team of thinkers, innovators, dreamers and doers then please read the detailed job description below and apply. Things to consider before applying Work from office only (no hybrid nor work from home option available) Small team size 18 months commitment 12 PM to 9:30PM work timings only. Roles and Responsibilities Develop and maintain an accurate telecom inventory of voice/data circuits - identify and execute on cost reduction opportunities Interface directly with customers, vendors and account managers as necessary to acquire customer contacts, vendor contracts, client business needs and requirements and documentation necessary for compliance and overall location and inventory management Audit telecommunications services against provisioning orders and log disputes directly with suppliers. Audit invoices for credits and cost avoidance opportunities Reconcile telecom inventory to invoices, including the identification of new inventory or changes in the monthly recurring services. Resolve billing problems with the various suppliers and track these problems through closure. Desired Candidate Profile Understanding of Telecom services. Ability to change and adapt to new processes. Ability to work independently with minimal supervision. Preferentially having working knowledge of telecom carrier billing systems, long distance rate structures, telecom contracts and data network components and pricing. Attention to detail required. Must be able to organise and handle several tasks simultaneously. Demonstrated ability to use a Microsoft Windows based computer, Microsoft Office (Outlook, Word, Excel, PowerPoint), and use a web browser to access information and tools. Individual must be a team oriented and customer service focused with excellent communication skills and an ability to interact with a wide range of associates (individual contributors to executive management associates). Strong communication skills in verbal and written form. Good to know IQTelcom is an Equal Opportunity Employer, committed to workplace diversity & inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, disability, or other characteristics

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