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Home
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Jobs in Malappuram
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Paddypro Ventures
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Customer Support Specialist

Customer Support Specialist

Paddypro Ventures

0 years

1 - 4 Lacs

Malappuram

Posted:1 day ago| Platform: GlassDoor logo

Apply

Skills Required

support resolve service collaboration

Work Mode

On-site

Job Type

Full Time

Job Description

Customer Support:

Respond to customer inquiries via phone, email and chat
Provide accurate information about products, services and orders.
Resolve customer issues, complaints, or requests, ensuring customer satisfaction.
Follow up with customers to ensure issues are fully resolved and feedback is collected.

Vendor Support:

Act as the main point of contact for vendors regarding orders, deliveries, and service issues.
Coordinate with vendors to ensure timely delivery and quality assurance of services.
Address vendor concerns and resolve operational issues promptly.

Collaboration & Reporting:

Identify recurring issues or gaps and suggest process improvements.

Job Type: Full-time

Pay: ₹11,370.07 - ₹37,344.32 per month

Schedule:

Day shift

Work Location: In person

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