Customer support Associate

0 - 2 years

4 - 8 Lacs

Posted:3 days ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Roles and responsibilities:

  • Provide accurate information about products, services, pricing, and promotions.
  • Assist customers with order placement, tracking, cancellations, and returns.
  • Resolve customer complaints and issues effectively and efficiently, aiming for first-contact resolution whenever possible.

Requirements:

  • 12th/any Graduate
  • Good Communication skills preferred
  • Good typing speed.
  • Positive attitude towards customer handling
  • Problem solving skills
  • Experience required min 6 months and above.
  • Prefer candidate who has a chat and voice support experience.
  • We are also accepting applications for this profile from customer care executive, customer support executive, customer care representative, customer support specialist
  • Exp- fresher - 1 year

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