Customer Support Analyst

As a Customer Support Analyst at AGDATA, you will play a crucial role in supporting and managing clients at our brand-new location in Pune, India. Your responsibilities will include transcribing English handwritten documents into a computer system, data cleansing, reviewing, and matching client information using Excel and other tools, as well as effectively communicating with your team and leadership regarding task execution, status, and delivery. The ideal candidate for this position will have 3-5 years of experience in data entry, cleanse, review, and matching, along with proficiency in MS Office and advanced skills in Excel Spreadsheets. A graduate in any stream with relevant experience, you should possess the ability to multitask, set priorities, and manage time effectively. Strong attention to detail, a high aptitude for problem-solving, and experience with Data Cleanse/Data Review/Data Matching are essential requirements for this role. At AGDATA, we prioritize supporting our employees" health and well-being by offering comprehensive medical coverage for employees and dependents, including parents, with coverage of up to INR 7.5 lakh. Additionally, we provide OPD benefit coverage of up to INR 10 thousand, encompassing expenses across specialties, and offer paternity leave of up to 14 working days with the option to split the leave. We believe in fostering a work culture that promotes growth from within, as evidenced by the fact that 14% of our associates were promoted internally in 2023. When you join our team, you can expect to work in a comfortable office environment with brand-new office space, free snacks, and top-class facilities to support your work and well-being. Join AGDATA in our mission to transform the agriculture, crop protection, specialty chemical, and animal health industries by providing innovative data and marketing solutions. Apply now to be a part of our dynamic team and contribute to our continued success.,