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Customer Success Intern

0 - 2 years

5 - 8 Lacs

Posted:5 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for an enthusiastic Customer Success Intern to join our team and play a key role in supporting our client-facing operations and internal coordination. This is an excellent opportunity to gain hands-on experience in a dynamic environment, contributing directly to client satisfaction and business growth.
 
Responsibilities:
  • Assisting in the preparation of sales and pre-sales pitch decks and proposals, helping to articulate our value to potential and existing clients.
  • Coordinating with internal teams to track project timelines and ensure timely task follow-ups, contributing to seamless project delivery for clients.
  • Supporting lead research and gathering competitor data to inform our customer success strategies.
  • Helping with crucial documentation, including contracts, client agreements, and detailed meeting notes, ensuring clear communication and accountability.
  • Supporting PMOs by tracking action items, managing client communication logs, and monitoring overall project progress to ensure client satisfaction.
  • Maintaining our CRM system and assisting with basic Customer Success operations tasks to ensure efficient client record management.

  • Strong organizational skills and attention to detail.
  • Excellent verbal and written communication abilities.
  • A proactive attitude and eagerness to learn about customer success principles.
  • The ability to work effectively both independently and as part of a collaborative team.
  • A keen interest in client relationships, business operations, and data management.
  • Previous internship experience or academic projects related to customer service, sales support, or project coordination are a plus.
Paid Internship.
5 days work from office.

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