Customer Service Representative

Job Description

ABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction. Perks & Benefits Annual performance-based increasesPaid time offHealth and dental insuranceHoliday bonusesPermanent work-from-home setupOpportunities for career advancement as we continue to grow Responsibilities Address Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media.Assist Customers: Support customers with orders, shipping, product details, and returns.Quality-Based Responses: Provide thoughtful, high-quality responses that reflect our service standards. Requirements Proficiency in English (both written and verbal)At least 1 year of customer service experienceExperience with tools like Gorgias, Zendesk, or Shopify is a plusExcellent problem-solving and communication skillsAdaptable and solutions-oriented mindset Technical Requirements Personally owned PC or laptop with an i5 processor or equivalentMinimum of 15 Mbps for both upload and download internet speed Excited to grow your career with TalentPop App? Join our collaborative and supportive remote team where your skills are valued, your growth is supported, and your contributions truly make a difference. Apply now and start your journey with us!