Customer Service Representative

Job Description

Job Title: Customer Service Representative Location: Sector V, Kolkata (Work from Office Only) Salary: ₹18,000 – ₹22,000 per month Schedule: Monday – Friday, 5:30 PM – 9:30 PM IST (EST Hours) Job Overview: We are looking for a reliable and friendly Customer Service Representative to join our team. In this role, you will handle inbound calls and assist clients with scheduling service appointments. Full training on our internal software will be provided. Key Responsibilities: Answer inbound phone calls promptly and professionally Assist clients in scheduling appointments for our services Enter appointment details accurately in the scheduling system Communicate clearly and helpfully with callers Follow standard procedures and scripts when necessary Requirements: Excellent spoken English communication skills (Fluency is a must) Must be a graduate Previous experience in customer service is required Experience in Medical Billing or Scheduling is a plus Comfortable working the night shift (5:30 PM – 9:30 PM IST) Basic computer proficiency (training will be provided) Must be available to join within 1 day of selection Gender Preference- Females(Only) Important Note: This is a work-from-office opportunity located in Sector V, Kolkata. Please apply only if you are comfortable with the shift timing, meet the experience requirements, and can join immediately. Job Type: Full-time Pay: ₹18,000.00 - ₹30,195.13 per month Schedule: Night shift Rotational shift Application Question(s): Have you gone through the job description thoroughly? If yes, do you believe your experience aligns with the requirements? Experience: Medical billing: 1 year (Required) Language: English (Required) Hindi (Preferred) Shift availability: Night Shift (Required) Overnight Shift (Required) Work Location: In person Speak with the employer +91 8927187706 Application Deadline: 28/06/2025 Expected Start Date: 26/06/2025