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Shining Stars Institution & travels
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Customer Service Executive

Customer Service Executive

Shining Stars Institution & travels

0 - 3 years

1 - 2 Lacs

Noida

Posted:1 month ago| Platform:

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Skills Required

Non Voice Process Customer Support Back Office BPO Blended Process Email Support Solving Queries Chat Support Non Voice Bpo Non Voice Email Process Chat Process Backend CSE Backend Process Backend Support Back Office Operations Back Office Support Customer Care Chat

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hi Jobseeker, We are hiring for CHAT SUPPORTEXECUTIVES! GRADUATE AND UNDERGRADUATE BOTH CAN APPLY Position - Chat support Process Salary- up to 3 LPA CTC 6 working days and rotational off Key Responsibilities: Handle inbound and outbound customer calls/emails/chat inquiries in a professional manner. Collaborate with internal teams to resolve escalated or complex issues. Maintain a positive and professional tone when communicating with customers. Follow established protocols and guidelines for customer support procedures. Continuously improve product knowledge to assist customers effectively. Required Qualifications and Skills Any Graduate /undergraduate can apply Excellent verbal and written communication skills in English. Strong problem-solving abilities with a customer-centric mindset. Flexibility to work in different shifts. Interested candidates can apply or contact on 8881331031 (Nandini) / 6388237997 (Nidhi) 9214101672 (Nishee) Regards, Nandini 8881331031 HR Executive Shiningstars ITPL

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Customer Service Executive