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Customer Service Executive (Recruitment Support) - Females only

0 - 2 years

5 - 6 Lacs

Posted:1 month ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities 1. Respond to Applicant Inquiries Handle incoming queries via phone, email Provide accurate information about job roles, visa support, and relocation process 2. Application Assistance Guide candidates on how to fill the application forms Assist applicants with document submissions and basic troubleshooting 3. Scheduling Support Schedule interviews or callbacks Send confirmation messages, reminders, and follow-ups 4. Maintain Lead Tracker Update CRM or Google Sheets with applicant status, remarks, and next steps Ensure no lead is missed or left uncontacted 5. Build Trust with Candidates Communicate with empathy and clarity to reassure job seekers Help reduce fears or doubts related to joining fee, relocation, or working abroad 6. Handle Feedback and Escalations Listen to concerns from applicants or candidates already in process Escalate complex queries to relevant HR or operations team 7. Promote Company Credibility Clearly communicate EuroTalentHunts EMPRA certification, relocation support, and success stories Reinforce trust through consistent, respectful interactions Preferred candidate profile

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