5265 Customer Satisfaction Jobs - Page 50

About Liability Sales The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank. The department drives business from branches across India and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increase the retail book of the bank. About the Role Officer Sales are a part of the Banks front-line sales force whose primary responsibility is to get new customers for the bank and explore new business opportunities. Officer Sales are responsible for selling banking and investment products and services to customers based on their needs. They are also responsible for handling customer queries to ensure customer satisfaction. This is a pure sales job and involves daily customer reach-outs & travelling Key Responsibilities Identify sales opportunities for both the Bank and third-party products by acquiring new customers and building new relationships. Manage business relations with existing customers to increase the depth of existing relationships. Achieve sales targets as assigned by the organization monthly as per Grade Matrix (BDE, Officer and AM Sales) Record and track all engagement activities through the CRM system. Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry Qualifications Optimal qualification for success on the job is depends on Grade offer to: Officer Sales-2 : Graduate with more than 1 year of experience (upto 2 years) Officer Sales-1 : Graduate with less than 1 year of experience Role Proficiencies: For successful execution of the job, the candidate should possess the following: Good communication (both verbal and written) skill in both English and the local language. Excellent lead generation and conversion skill Ability to handle pressure and meet deadlines. Ability to work successfully as a part of a team. High sales orientation to meet the sales targets consistently. Ensure resource should have the recommended Model Device and Android Version- Model 1-OPPO, VIVO, MI, 1+, Samsung and Realme. Android Version- 10/11/12/13.

About Liability Sales The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank. The department drives business from branches across India and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increase the retail book of the bank. About the Role Officer Sales are a part of the Banks front-line sales force whose primary responsibility is to get new customers for the bank and explore new business opportunities. Officer Sales are responsible for selling banking and investment products and services to customers based on their needs. They are also responsible for handling customer queries to ensure customer satisfaction. This is a pure sales job and involves daily customer reach-outs & travelling Key Responsibilities Identify sales opportunities for both the Bank and third-party products by acquiring new customers and building new relationships. Manage business relations with existing customers to increase the depth of existing relationships. Achieve sales targets as assigned by the organization monthly as per Grade Matrix (BDE, Officer and AM Sales) Record and track all engagement activities through the CRM system. Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry Qualifications Optimal qualification for success on the job is depends on Grade offer to: Officer Sales-2 : Graduate with more than 1 year of experience (upto 2 years) Officer Sales-1 : Graduate with less than 1 year of experience Role Proficiencies: For successful execution of the job, the candidate should possess the following: Good communication (both verbal and written) skill in both English and the local language. Excellent lead generation and conversion skill Ability to handle pressure and meet deadlines. Ability to work successfully as a part of a team. High sales orientation to meet the sales targets consistently. Ensure resource should have the recommended Model Device and Android Version- Model 1-OPPO, VIVO, MI, 1+, Samsung and Realme. Android Version- 10/11/12/13.

About Liability Sales The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank. The department drives business from branches across India and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increase the retail book of the bank. About the Role Officer Sales are a part of the Banks front-line sales force whose primary responsibility is to get new customers for the bank and explore new business opportunities. Officer Sales are responsible for selling banking and investment products and services to customers based on their needs. They are also responsible for handling customer queries to ensure customer satisfaction. This is a pure sales job and involves daily customer reach-outs & travelling Key Responsibilities Identify sales opportunities for both the Bank and third-party products by acquiring new customers and building new relationships. Manage business relations with existing customers to increase the depth of existing relationships. Achieve sales targets as assigned by the organization monthly as per Grade Matrix (BDE, Officer and AM Sales) Record and track all engagement activities through the CRM system. Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry Qualifications Optimal qualification for success on the job is depends on Grade offer to: Officer Sales-2 : Graduate with more than 1 year of experience (upto 2 years) Officer Sales-1 : Graduate with less than 1 year of experience Role Proficiencies: For successful execution of the job, the candidate should possess the following: Good communication (both verbal and written) skill in both English and the local language. Excellent lead generation and conversion skill Ability to handle pressure and meet deadlines. Ability to work successfully as a part of a team. High sales orientation to meet the sales targets consistently. Ensure resource should have the recommended Model Device and Android Version- Model 1-OPPO, VIVO, MI, 1+, Samsung and Realme. Android Version- 10/11/12/13.

About Liability Sales: The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank. The department drives business from 2700+ branches and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increase the retail book of the bank About the Role: Assistant Manager -Sales are a part of the Banks front line sales force whose primary responsibility is to get new corporate salary accounts for the bank and explore new business opportunities. They are responsible for selling products and services to the employees working with corporates and having salaried relationship with us on the basis of their needs. They are also responsible for customer mapping and handling queries to ensure customer satisfaction. Key Responsibilities Identify sales opportunities for corporate salary accounts by building new relationships with corporates Manage business relations with existing corporate customers to increase the depth of existing relationships Achieve sales targets as assigned by the organization on a monthly basis Conduct market enhancement activities within the corporates to enhance the business Record and track all engagement activities through the CRM system Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry Qualifications: Optimal qualification for success on the job is: Graduation from a recognized institute Role Proficiencies: For successful execution of the job, the candidate should possess the following: Good communication (both verbal and written) skill in both English and the local language Excellent lead generation and conversion skill Ability to handle pressure and meet deadlines Ability to work successfully as a part of a team High sales orientation to meet the sales targets consistently #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

About Liability Sales The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank. The department drives business from branches across India and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increase the retail book of the bank. About the Role Officer Sales are a part of the Banks front-line sales force whose primary responsibility is to get new customers for the bank and explore new business opportunities. Officer Sales are responsible for selling banking and investment products and services to customers based on their needs. They are also responsible for handling customer queries to ensure customer satisfaction. This is a pure sales job and involves daily customer reach-outs & travelling Key Responsibilities Identify sales opportunities for both the Bank and third-party products by acquiring new customers and building new relationships. Manage business relations with existing customers to increase the depth of existing relationships. Achieve sales targets as assigned by the organization monthly as per Grade Matrix (BDE, Officer and AM Sales) Record and track all engagement activities through the CRM system. Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry Qualifications Optimal qualification for success on the job is depends on Grade offer to: Officer Sales-2 : Graduate with more than 1 year of experience (upto 2 years) Officer Sales-1 : Graduate with less than 1 year of experience Role Proficiencies: For successful execution of the job, the candidate should possess the following: Good communication (both verbal and written) skill in both English and the local language. Excellent lead generation and conversion skill Ability to handle pressure and meet deadlines. Ability to work successfully as a part of a team. High sales orientation to meet the sales targets consistently. Ensure resource should have the recommended Model Device and Android Version- Model 1-OPPO, VIVO, MI, 1+, Samsung and Realme. Android Version- 10/11/12/13.

About Liability Sales The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank. The department drives business from branches across India and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increase the retail book of the bank. About the Role Officer Sales are a part of the Banks front-line sales force whose primary responsibility is to get new customers for the bank and explore new business opportunities. Officer Sales are responsible for selling banking and investment products and services to customers based on their needs. They are also responsible for handling customer queries to ensure customer satisfaction. This is a pure sales job and involves daily customer reach-outs & travelling Key Responsibilities Identify sales opportunities for both the Bank and third-party products by acquiring new customers and building new relationships. Manage business relations with existing customers to increase the depth of existing relationships. Achieve sales targets as assigned by the organization monthly as per Grade Matrix (BDE, Officer and AM Sales) Record and track all engagement activities through the CRM system. Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry Qualifications Optimal qualification for success on the job is depends on Grade offer to: Officer Sales-2 : Graduate with more than 1 year of experience (upto 2 years) Officer Sales-1 : Graduate with less than 1 year of experience Role Proficiencies: For successful execution of the job, the candidate should possess the following: Good communication (both verbal and written) skill in both English and the local language. Excellent lead generation and conversion skill Ability to handle pressure and meet deadlines. Ability to work successfully as a part of a team. High sales orientation to meet the sales targets consistently. Ensure resource should have the recommended Model Device and Android Version- Model 1-OPPO, VIVO, MI, 1+, Samsung and Realme. Android Version- 10/11/12/13.

About Liability Sales The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank. The department drives business from branches across India and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increase the retail book of the bank. About the Role Officer Sales are a part of the Banks front-line sales force whose primary responsibility is to get new customers for the bank and explore new business opportunities. Officer Sales are responsible for selling banking and investment products and services to customers based on their needs. They are also responsible for handling customer queries to ensure customer satisfaction. This is a pure sales job and involves daily customer reach-outs & travelling Key Responsibilities Identify sales opportunities for both the Bank and third-party products by acquiring new customers and building new relationships. Manage business relations with existing customers to increase the depth of existing relationships. Achieve sales targets as assigned by the organization monthly as per Grade Matrix (BDE, Officer and AM Sales) Record and track all engagement activities through the CRM system. Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry Qualifications Optimal qualification for success on the job is depends on Grade offer to: Officer Sales-2 : Graduate with more than 1 year of experience (upto 2 years) Officer Sales-1 : Graduate with less than 1 year of experience Role Proficiencies: For successful execution of the job, the candidate should possess the following: Good communication (both verbal and written) skill in both English and the local language. Excellent lead generation and conversion skill Ability to handle pressure and meet deadlines. Ability to work successfully as a part of a team. High sales orientation to meet the sales targets consistently. Ensure resource should have the recommended Model Device and Android Version- Model 1-OPPO, VIVO, MI, 1+, Samsung and Realme. Android Version- 10/11/12/13.

About Liability Sales The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank. The department drives business from branches across India and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increase the retail book of the bank. About the Role Officer Sales are a part of the Banks front-line sales force whose primary responsibility is to get new customers for the bank and explore new business opportunities. Officer Sales are responsible for selling banking and investment products and services to customers based on their needs. They are also responsible for handling customer queries to ensure customer satisfaction. This is a pure sales job and involves daily customer reach-outs & travelling Key Responsibilities Identify sales opportunities for both the Bank and third-party products by acquiring new customers and building new relationships. Manage business relations with existing customers to increase the depth of existing relationships. Achieve sales targets as assigned by the organization monthly as per Grade Matrix (BDE, Officer and AM Sales) Record and track all engagement activities through the CRM system. Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry Qualifications Optimal qualification for success on the job is depends on Grade offer to: Officer Sales-2 : Graduate with more than 1 year of experience (upto 2 years) Officer Sales-1 : Graduate with less than 1 year of experience Role Proficiencies: For successful execution of the job, the candidate should possess the following: Good communication (both verbal and written) skill in both English and the local language. Excellent lead generation and conversion skill Ability to handle pressure and meet deadlines. Ability to work successfully as a part of a team. High sales orientation to meet the sales targets consistently. Ensure resource should have the recommended Model Device and Android Version- Model 1-OPPO, VIVO, MI, 1+, Samsung and Realme. Android Version- 10/11/12/13.

About Liability Sales The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank. The department drives business from branches across India and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increase the retail book of the bank. About the Role Officer Sales are a part of the Banks front-line sales force whose primary responsibility is to get new customers for the bank and explore new business opportunities. Officer Sales are responsible for selling banking and investment products and services to customers based on their needs. They are also responsible for handling customer queries to ensure customer satisfaction. This is a pure sales job and involves daily customer reach-outs & travelling Key Responsibilities Identify sales opportunities for both the Bank and third-party products by acquiring new customers and building new relationships. Manage business relations with existing customers to increase the depth of existing relationships. Achieve sales targets as assigned by the organization monthly as per Grade Matrix (BDE, Officer and AM Sales) Record and track all engagement activities through the CRM system. Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry Qualifications Optimal qualification for success on the job is depends on Grade offer to: Officer Sales-2 : Graduate with more than 1 year of experience (upto 2 years) Officer Sales-1 : Graduate with less than 1 year of experience Role Proficiencies: For successful execution of the job, the candidate should possess the following: Good communication (both verbal and written) skill in both English and the local language. Excellent lead generation and conversion skill Ability to handle pressure and meet deadlines. Ability to work successfully as a part of a team. High sales orientation to meet the sales targets consistently. Ensure resource should have the recommended Model Device and Android Version- Model 1-OPPO, VIVO, MI, 1+, Samsung and Realme. Android Version- 10/11/12/13.

About Liability Sales The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank. The department drives business from branches across India and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increase the retail book of the bank. About the Role Officer Sales are a part of the Banks front-line sales force whose primary responsibility is to get new customers for the bank and explore new business opportunities. Officer Sales are responsible for selling banking and investment products and services to customers based on their needs. They are also responsible for handling customer queries to ensure customer satisfaction. This is a pure sales job and involves daily customer reach-outs & travelling Key Responsibilities Identify sales opportunities for both the Bank and third-party products by acquiring new customers and building new relationships. Manage business relations with existing customers to increase the depth of existing relationships. Achieve sales targets as assigned by the organization monthly as per Grade Matrix (BDE, Officer and AM Sales) Record and track all engagement activities through the CRM system. Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry Qualifications Optimal qualification for success on the job is depends on Grade offer to: Officer Sales-2 : Graduate with more than 1 year of experience (upto 2 years) Officer Sales-1 : Graduate with less than 1 year of experience Role Proficiencies: For successful execution of the job, the candidate should possess the following: Good communication (both verbal and written) skill in both English and the local language. Excellent lead generation and conversion skill Ability to handle pressure and meet deadlines. Ability to work successfully as a part of a team. High sales orientation to meet the sales targets consistently. Ensure resource should have the recommended Model Device and Android Version- Model 1-OPPO, VIVO, MI, 1+, Samsung and Realme. Android Version- 10/11/12/13.

Urgent Requirement - Customer service Support Location - Pune 1. Customer Interaction & Support Respond promptly to customer inquiries via phone, email, and live chat. Provide detailed information about products, services, billing, and order status. Handle complaints and issues, offering appropriate solutions and follow-ups. Escalate complex issues to senior team members when necessary. 2. Order Processing & Issue Resolution Process orders, returns, cancellations, and exchanges using internal systems. Coordinate with logistics and technical teams to resolve order-related or technical problems. 3. Product & Service Knowledge Maintain an in-depth understanding of products, services, policies, and systems. Educate customers on product usage and troubleshooting. Required Skills & Qualifications Graduate Degree Holder Proven experience in customer service, preferably in a related field. Proficiency in CRM software and MS Office Suite. Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Ability to handle multiple tasks in a fast-paced environment. Empathy, patience, and a customer-first attitude. This role is ideal for individuals who are friendly, patient, and capable of managing various customer interactions in a positive and solution-oriented manner. Strong communication skills, problem-solving abilities, and attention to detail are essential for success in this position. If interested kindly share your resume at qcnaukri5@gmail.com and call at 7506571833

Anchor by Panasonic is looking for TERRITORY SALES INCHARGE to join our dynamic team and embark on a rewarding career journey Develop and implement sales plans to increase market share and maximize sales within the assigned territory. Analyze market trends and customer behavior to identify new sales opportunities and develop strategies to capitalize on them. Ensure that sales targets are met or exceeded by maintaining a high level of customer satisfaction and continuously seeking new business opportunities. Provide regular reports to management on sales activity, market trends, and customer feedback. Develop and maintain an up-to-date knowledge of the company's products, services, and policies.They should have excellent communication, negotiation, and interpersonal skills.

Work in structured introduction programs to gain comprehensive experience in a range of and across different departments as a graduate. Participate in structured introduction programs to gain comprehensive experience. Support daily operations and tasks in the respective department. Shadow experienced staff to gain insights into their roles. Rotate through various departments to understand different aspects of the organization Attend training sessions and workshops to build relevant skills and knowledge. Your Qualifications Undergraduate Degree in Na

As Sales Manager for Meetings and Events, you will oversee and direct all aspects of the hotel s strategies of selling and executing concerning the areas of Conference and Banqueting with special emphasis on Outside Catering. You will work with operations to ensure successful conference and banqueting and outside catering events for our clients. At Holiday Inn we want people who are friendly, welcoming and full of life; people who are always finding ways to make every guest s experience an enjoyable one. Duties and Responsibilities Financial returns: Maintain files, records and reports as it pertains to: budgets, contacts, planning activities, time lines, contracts, purchase orders and post meeting notes. Complete forecasts, plans, and productivity reports for management. Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and upsell products and services while minimising waste to increase revenue. Negotiate food and beverage prices, function space, and hotel services within approved departmental booking guidelines. Achieves the monthly and annual personal target contributing to the Sales revenue. People: Assign work, and establish performance and development goals for team members. Provide regular feedback to help manage conflict and improve team member performance. Educate and train team members in compliance with brand and service standards, and governmental regulations. Ensure staff has the tools, training, and equipment to carry out job duties. Promote teamwork and quality service through daily communication and coordination with other departments. Ensure appropriate staffing levels based on guest volume. Interact with outside contacts: Guests, Vendors, and other contacts as needed. Guest experience: Responsible for Small to Medium sized Events / Groups as approved by the Assistant Director of Sales Meetings & Events. You will be responsible for the successful outcome of assigned programs from pre-arrival through to post-departure; liaising, coordinating and attending meetings as required. Assemble and distribute consistent, concise group resumes and banquet event orders that clearly represent a conventions every requirement for all departments. You will work closely with the client and key hotel departments throughout the duration of the conference, being available to assist guests at the appropriate times, driving excellent customer satisfaction scores. Provide guests with information (example: loyalty programmes, area attractions, restaurants, facility information) to enhance guest experience. Conduct banquet and catering facility tours and entertain clients to enhance the guest s meeting/banquet experience. Assist clients with menu planning, food and beverage coordination, table arrangements, decoration options, etc Arrange all details of meetings and conventions to include room set-ups, staging, lighting, audiovisual, traffic flow, menus, d cor, entertainment, group room blocks, and VIP services. Plan and conduct pre-event and post-event meetings with clients and catering staff to determine potential enhancements to the guest experience. Responsible business: Develop awareness and reputation of the hotel and the brand in the local community. Coordinate safety and security initiatives to ensure meetings flow smoothly with minimal interruptions or problems. Coach and advise clients on meeting options and alternatives that potentially reduce waste, save energy and have a minimal impact on the environment. Perform other duties as assigned. May also serve as manager on duty. Accountability Meeting Catering Sales/Banqueting/Events target along with the desired service standards . Qualifications and Requirements Minimum of 4 year Sales experience in 4or 5Hotel property Hospitality degree or equivalent Excellent customer relations, problem solving and time management skills Proficient knowledge of Microsoft Office and Opera Sales Proven ability to creating new business opportunities Assertive, professional and positive with a proven ability to develop in a team environment Must be able to work independently and maintain a positive attitude within a very busy environment With valid drivers license is preferred

Drive sustainable profitable growth in the assigned key account/accounts, aligned with organizational strategy to ensure long-term success. Driving Results: Proactively define and lead the process to grow account(s) Accept accountability for achieving business goals (eg, account growth, profit, customer satisfaction, etc) Develop account plans and strategies to maximize revenue growth and meet performance targets. Possess financial and business acumen to build compelling account-growth plans. Negotiate effective agreements. Monitor market trends, competitive activity, and customer feedback to identify new opportunities and challenges. Engage more in value selling. Relationship Building: Gain access to executive, enterprise-level decision makers & build strong relationships. Generate opportunities that can drive new revenue. Create and deepen relationships over long term for sustained business growth. Being proactive in initiating and maintaining relationships, establishing connections and networking with clients, and other stakeholders. Maintaining communication and seeking feedback to continuously enhance relationships. Technical Expertise: Craft the best solution along with application engineering team. Solve implementation roadblocks with new offerings. Provide competent technical information and knowledge. Project Management: Ensure the execution of the account plan. Display discipline in adhering to the process for growing strategic accounts. Maintain accurate records of account activity, sales forecasts, and customer communications. Perform the research needed to plan for and drive account growth. Maintain analysis and tracking against plan. Ensure timely and accurate reporting of account activity. Collaboration: Effectively facilitate internal teams to contribute useful ideas, drive cost reduction Create internal relationships within the organization to help drive revenue growth for the account(s) Work closely with cross-functional teams to deliver exceptional customer service and support. Break down internal trust barriers that may hinder collaboration to grow accounts. Innovation: Cross-pollinate ideas and collaborate directly with decision makers at accounts to co-create value. Articulate the key benefits of the product or service with a customer-centric approach. Create compelling and inspiring ideas to bring to account s decision makers. Qualification - BE/ B.Tech. and preferred MBA.

Visualize & simplify end to end card member experience. Enable & drive process improvement based on voice of customer feedback. Strive to Customer First Resolution (CFR) and reduce bad demand. Generate revenue by driving value generation. Comprehend & Respond to all Customer Queries (Through Chat or Phone, as required) with Immediate Resolution (Real Time) to ensure Customer Satisfaction. Deliver to all the key metrics as per organizational goals. Adhere to Quality and Compliance Guidelines. Adaptable & Customer Centric Approach to situations to deliver superior service personalization & Empathy in Communication. Able to address 2-3 conversations simultaneously. Minimum Qualifications: Graduates/ Under-graduates with 1-7 years of experience in customer service domain (Chat Experience is preferred but not mandatory) Typing Speed (30 Words/Minute) with 95% accuracy Versant 4 Skills (Voice) B2 & Above (57 & above) CBST Score - 33 Out Of 40 Quick Navigation Ability, Web Savvy, Basic Troubleshooting Knowledge Multitasking: Ability to toggle Between Screens/Tools Demonstrate personal excellence by remaining positive in difficult situations. Display a passion to serve by delivering extraordinary service in every interaction with our customers. The ability to work in a fast-paced environment as we'll as multitask and re-prioritize on a regular basis. Analytical and problem-solving skills with strong attention to detail We back you with benefits that support your holistic we'll-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as we'll as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-we'll-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site we'llness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Job Title: Collections Officer Company Name: Kinara Capital Job Description: As a Collections Officer at Kinara Capital, you will be responsible for managing the collection of overdue accounts and ensuring timely payments from clients. The role involves maintaining relationships with customers, negotiating payment plans, and resolving payment disputes. You will also monitor aging accounts, prepare collection reports, and collaborate with the finance team to implement collection strategies. The ideal candidate will have strong communication skills and a customer-oriented approach, ensuring that collections processes are executed efficiently while maintaining positive client relationships. Key Responsibilities: - Manage and oversee accounts receivable and collections processes - Follow up with clients for overdue payments via phone, email, or in-person visits - Negotiate payment arrangements and settlement plans - Resolve any payment disputes or discrepancies - Maintain accurate records of all communications and transactions - Generate and analyze collection reports to identify trends and areas for improvement - Collaborate with the finance department to streamline collection procedures - Provide exceptional service to clients, ensuring a positive experience throughout the collections process Skills and Tools Required: - Excellent communication and interpersonal skills - Strong negotiation and problem-solving abilities - Proficiency in accounting software and Microsoft Office Suite - Knowledge of collections procedures and best practices - Strong analytical skills for report generation and data analysis - Ability to manage time effectively and handle multiple accounts concurrently - Attention to detail and organizational skills - Previous experience in collections or a related field is preferred Join the Kinara Capital team and contribute to our mission of providing accessible financing solutions while ensuring timely collections to support our operations and customer satisfaction.

About the Company and Profile Frootle India Private Limited is in the business of curating innovative Home, Kitchen, and Wellness brands. We are the exclusive Indian partner for 19 international brands. With over 300+ dedicated team members spread across the nation, our mission is simple: to ensure every customer's experience is nothing short of delightful. Some of the well-known brands are: 1. Ecovacs - Robotic Vacuum Cleaners 2. Kuvings - Cold Press Juicers, Blenders 3. Coway - Air purifiers 4. Instant Brands - Electric Pressure Cooker and Air Fryer 5. XGIMI - Smart Portable Projectors 6. Laifen - Smart Hair Dryers 7. Cosori - Air Fryers 8. Levoit - Air Purifiers 9. Laurastar - Hygienic Steamers and Steam Iron Company Website: www.frootleindia.com We are looking for competent individuals who would like to work with global brands and can provide great experience to the customers, and manage the operations of our premium experience stores Store Locations Bangalore Store (Kalyan Nagar): https://maps.app.goo.gl/TCw8aaavybKekh9y8 Bangalore Store (HSR Layout): https://maps.app.goo.gl/s54vndm9eJtEv9777 Hyderabad Store: https://maps.app.goo.gl/W591hpmbbMR7qxhu7 Chennai Store: https://lnkd.in/dANNJhBN Roles and Responsibilities Manage and oversee all aspects of the store's operations Develop and implement strategies to increase sales and improve customer satisfaction Monitor inventory levels and ensure timely restocking Train and supervise store staff Handle customer complaints and resolve issues Maintain store cleanliness and organization Ensure compliance with company policies and procedures Manage cash registers and handle financial transactions Prepare and analyze sales reports Stay up-to-date with industry trends and developments Desired Candidate Profile Bachelor's degree in Business Administration or relevant field preferred. Leadership and customer management abilities. Customer service-oriented with in-depth knowledge of basic business management processes. Good communication and interpersonal skills. Pleasant personality and positive attitude

Location : Lower Parel, Mumbai. Service recovery is a customer grievance handling unit. The potential candidate will be responsible to handle IRDA complaints, PMO office, IGMS, Branches, call centre/e-mail/chat, customer walk ins and Sr. Management escalations. What does the job entail? Responsible for resolving customer queries and service requests received through email Ensure service interactions are dealt with promptly including service recovery Responsible for closing HNI Policy Servicing FR raised with TAT Responsible for ensuring Maturity and Annuity credits happen to customers on due dates by co ordinating with customers and stakeholders for submission and process of requests on time Drive targets for ensuring HNI/NRI Unclaimed balance Drive targets for reducing email FRs by curbing trigger of incorrect FR /Co ordinating with customer for faster closure of FRs Deliver best in class customer experience in the service interactions leading to improved VOC Identify gaps in existing processes and work with various project teams to drive improvements Ensure SLA's, TAT's, Productivity and Quality metrics are met as per defined targets Essential conditions: Education: Graduation Work exp: 2+ years into BFSI Sector Service Recovery Work related skills: Good in Excel, process of cross-functional departments and effective communication skills. For more information: Komal B./ HR Team Phone/WhatsApp: +91 93289 59079 Email : komal@tekpillar.com

Location : Lower Parel, Mumbai. Service recovery is a customer grievance handling unit. The potential candidate will be responsible to handle IRDA complaints, PMO office, IGMS, Branches, call centre/e-mail/chat, customer walk ins and Sr. Management escalations. What does the job entail? Responsible for resolving customer queries and service requests received through email Ensure service interactions are dealt with promptly including service recovery Responsible for closing HNI Policy Servicing FR raised with TAT Responsible for ensuring Maturity and Annuity credits happen to customers on due dates by co ordinating with customers and stakeholders for submission and process of requests on time Drive targets for ensuring HNI/NRI Unclaimed balance Drive targets for reducing email FRs by curbing trigger of incorrect FR /Co ordinating with customer for faster closure of FRs Deliver best in class customer experience in the service interactions leading to improved VOC Identify gaps in existing processes and work with various project teams to drive improvements Ensure SLA's, TAT's, Productivity and Quality metrics are met as per defined targets Essential conditions: Education: Graduation Work exp: 2+ years into BFSI Sector Service Recovery Work related skills: Good in Excel, process of cross-functional departments and effective communication skills. For more information: Komal B./ HR Team Phone/WhatsApp: +91 93289 59079 Email : komal@tekpillar.com

About the Company and Profile Frootle India Private Limited is in the business of curating innovative Home, Kitchen, and Wellness brands. We are the exclusive Indian partner for 19 international brands. With over 300+ dedicated team members spread across the nation, our mission is simple: to ensure every customer's experience is nothing short of delightful. Some of the well-known brands are: 1. Ecovacs - Robotic Vacuum Cleaners 2. Kuvings - Cold Press Juicers, Blenders 3. Coway - Air purifiers 4. Instant Brands - Electric Pressure Cooker and Air Fryer 5. XGIMI - Smart Portable Projectors 6. Laifen - Smart Hair Dryers 7. Cosori - Air Fryers 8. Levoit - Air Purifiers 9. Laurastar - Hygienic Steamers and Steam Iron Company Website: www.frootleindia.com We are looking for enthusiastic engineers who want to build their career in a core engineering profile with these global brands, pioneering in the latest industry technology. Roles and Responsibilities Using various strategies and tools to provide effective solutions to customers' concerns. Communicating with clients, engineers, and other team members to ensure that services are delivered effectively. Promptly following up on service requests and closing them effectively by visiting the customer. Delivering demonstrations to ensure that customers are educated on safe and effective equipment use. Build and maintain relationships and rapport with customers. Ensure customer satisfaction and a good experience. Coordinating and facilitating a smooth flow of communication within the internal teams. Retain existing customers and increase brand loyalty Inform customers about new features and functionalities. Follow up with customers to ensure their technical issues are resolved. Gather customer feedback and share it with our Product, Sales, and Marketing teams. Manage customer relationships and create repeat purchases Required Candidate Profile A bachelor's degree in Mechanical/Electronics/Mechatronics/Robotics Engineering Excellent verbal, listening, and customer service skills. Ability to identify problems and solve them proactively Ability to remain patient and professional under pressure. Superb work ethic and a growth mindset. The ability to convince and explain technical information to customers. The ability to tear down a product and understand the parts involved and how it works. English & Local Regional Language Mandatory Vehicle (2-wheeler) Mandatory . Immediate joining. Perks and Benefits - Performance-based Incentives (Best in the industry) - Complete Travel Reimbursement - Paid Sick Leave - Complete Training with Industry experts - Medical Insurance, Accidental Insurance, and Term Insurance are covered.

Job Title: Product Manager Job Title: Product Manager Location: Remote Company: Smartlead.ai Experience: 2-5 years Reports to: Head of Product About Smartlead.ai Smartlead.ai is a cutting-edge platform designed to transform cold email outreach into a reliable revenue engine. We help businesses elevate their outreach, effectively engage prospects, and drive significant revenue growth. As a bootstrapped and profitable startup, Smartlead has ranked in the top 4% of the worlds fastest-growing SaaS companies, according to ChartMogul. About the role Smartlead.ai is seeking a dynamic and experienced Product Manager to join our rapidly growing team. As a Product Manager, you will play a pivotal role in shaping the future of our platform by driving product strategy, identifying growth opportunities, and ensuring successful product launches. This role offers a unique opportunity to thrive in a fast-paced startup environment where innovation, collaboration, and a proactive mindset are highly valued. What You ll Do Lead product strategy, roadmap, and execution aligned with company goals Collaborate cross-functionally with engineering, design, support, marketing, and sales Translate customer needs and business insights into clear product priorities Work closely with developers to ensure technical feasibility and timely delivery Define and launch product features with clear go-to-market plans and performance tracking Use market research, user feedback, and data analytics to drive continuous improvements What Success Looks Like Timely and impactful product launches that align with user and business needs Clear communication and coordination across cross-functional teams Increased product adoption, engagement, and differentiation Ownership of product lifecycle from ideation to iteration Customer satisfaction through value-driven enhancements You ll Excel If You Have 2 - 5 years of product management experience in B2B SaaS Strong technical understanding of APIs, software architecture, and data flows Proficiency in SQL and strong analytical skills to make data-informed decisions Excellent communication, stakeholder management, and collaboration skills A startup mindset high ownership, proactive problem-solving, and adaptability in ambiguity Why Join Smartlead.ai? Remote-first culture: Work from anywhere, as long as you get things done Zero fluff: High ownership, fast decisions, minimal bureaucracy People-first mindset: We care about performance and well-being Growth opportunities: As we scale, so do you

Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase sales.

Mega Walk in Drive - Retail Industry - Marks & Spencer Department: Customer Service Assistant Location: Kochi, Bangalore , Hyderabad Reports To: Customer Service Manager Education : 12th Pass Shift Timing : 8:00 AM - 10:30 PM ( any 9 Hours rotational ) Week Off : 2 days OFF ( NO "Saturday & Sundays") Job description Job Title: Customer Service Assistant ( Fashion Consultant/Sales Executive) Key Responsibilities: Greet and assist customers in a professional and friendly manner. Ensure achievement of sales targets assigned to the store. Ensure minimization of costs by controlling wastage, and handling merchandise properly To avoid shrinkage in the store Stay updated on the latest fashion trends and product knowledge. Ensure visual merchandising standards are adhered to and standards are maintained. Ensure merchandise is handled correctly through the correct stock management processes. Handle the responsibility of cashiering as and when needed. Follow company processes and guidelines for store operating procedures. Meet and exceed sales targets. Good communication and interpersonal skills. Requirements: Genuine passion for fashion and a keen eye for style. Good communication and interpersonal skills. Strong customer service orientation. Ability to thrive in a team environment. Previous experience] in a similar role is preferred but not mandatory. Interested candidates can come for the walk in Drive which is happening on below locations starts from 10 AM - 7 PM Bangalore Mall of Asia - 16th July 2025 Marks And Spencer Reliance India Pvt Ltd,239/240/275/89/1 Bytarayanapura Village, Yelahanka Hobli, Bangalore, Karnataka 560092 Hyderabad - Inorbit mall - 18th July 2025 LG-01-02-04,In-orbit Mall Rd, APIIC Software Layout,Cyberabad,Hyderabad-500081,Telangana Hyderabad - City Central - 21th July 2025 Sarath City Capital Mall, UGF-054,058 & FF 054-058,Kothaguda Village, Serillingampally Mandal, RR Dist, Hyderabad- 500084,Telangana Bangalore Koramangala Sony World - 22th July 2025 Marks& Spencer Reliance India Pvt.Ltd,No-1,3Rd Main, Ashwini Layout,Inner Ring Road,Kormangala,Bangalore-560034 Please contact - Jesila - 9560975339 / jesila.correya@mnscorp.net (For more details)

Job Summary: Senior Escalation Executive We are seeking a Senior Escalation Executive to manage and resolve high-priority customer complaints and escalations. The ideal candidate will be responsible for driving resolution across internal teams, ensuring customer satisfaction, and continuously improving the escalation process. Key Responsibilities: Own and manage Level 2/3 customer escalations received via email, social media, or call center. Analyze root causes and coordinate with cross-functional teams (Tech, Ops, Product, Finance) for swift resolution Maintain TAT and quality SLAs for escalated tickets Provide clear, empathetic, and professional communication to customers throughout the resolution process Identify recurring issues and work with internal teams to propose process or product improvements Log, track, and report escalation trends and performance metrics to stakeholders Support training and mentoring of junior support agents on handling sensitive cases Work closely with QA and Training teams to align on customer experience standards Handle VIP, regulatory, and legal escalations with confidentiality and maturity Key Requirements: Graduate in any discipline; preferred: specialization in business, communication, or related fields 25 years of experience in customer support with at least 1–2 years handling escalations or complaints Strong verbal and written communication skills in English (regional language proficiency is a plus) Ability to handle irate customers with calm and professionalism Exposure to tools like Zendesk, Freshdesk, Salesforce, or any CRM Analytical mindset with strong problem-solving skills Willingness to work in a fast-paced, customer-first environment Flexibility to work in rotational shifts (if applicable) Preferred Qualifications: Experience in BFSI / FinTech / E-commerce / Telecom / SaaS customer support Experience from compliance or regulatory sector industry