1 - 4 years
1 - 4 Lacs
Posted:4 hours ago|
Platform:
Work from Office
Full Time
Urgent Requirement - Customer service Support
Location - Pune
Respond promptly to customer inquiries via phone, email, and live chat. Provide detailed information about products, services, billing, and order
status. Handle complaints and issues, offering appropriate solutions and follow-ups. Escalate complex issues to senior team members when necessary.
Process orders, returns, cancellations, and exchanges using internal systems. Coordinate with logistics and technical teams to resolve order-related or
technical problems.
Maintain an in-depth understanding of products, services, policies, and systems. Educate customers on product usage and troubleshooting.
Quotient Consultancy
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