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Customer Relationship Manager

3 - 4 years

6 - 7 Lacs

Posted:3 weeks ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Description 1. Client Relationship Management Build and nurture strong relationships with new and existing high-net-worth clients. Develop and implement strategies to enhance customer retention and drive repeat business. Serve as a trusted advisor, offering personalized guidance for clients on jewellery purchases. 2. Sales and Business Development Achieve and surpass sales targets through effective client relationship management. Identify opportunities to cross-sell and up-sell luxury products tailored to client preferences. Maintain a robust pipeline of potential clients through networking and referrals. 3.Customer Experience Deliver a seamless, personalized in-store experience aligned with the brand s luxury ethos. Address customer queries, feedback, and concerns professionally and efficiently. Collaborate with the design team to manage custom jewellery requests and ensure timely delivery. 4.Brand Representation Represent the brand at high-profile events, exhibitions, and client gatherings. Demonstrate in-depth knowledge of the brand s products, history, and craftsmanship to educate clients effectively. Stay updated on industry trends and competitors to provide well-informed recommendations. Experience: 3 4 years in client relationship management, preferably within the luxury or retail sector. Salary 65,000/- to 90,000/- Perks and Benefits: Yearly Bonus Health Insurance

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Anmol Jewellers
Anmol Jewellers

Jewellery

Mumbai

200 Employees

6 Jobs

    Key People

  • Pankaj Agarwal

    Founder & CEO
  • Riya Agarwal

    Marketing Head

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