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Customer Relationship Manager

1 - 4 years

2 - 3 Lacs

Posted:6 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Be the primary point of contact for assigned clients from onboarding to project completion. Communicate fluently in English, Kannada to handle clients across Bangalore. Maintain clear and timely communication with clients regarding updates, progress, and any issues. Handle inbound inquiries, follow-ups, and client escalations professionally. Coordinate with the design, sales, procurement, and execution teams for timely updates. Ensure proper documentation, milestone tracking, and client feedback collection. Support CRM software usage and update client interaction logs regularly. Build long-term relationships with customers to encourage repeat and referral business. Preferred candidate profile Bachelor's degree in Business, Marketing, Communications, or related field. 1 - 4 years of experience in client handling or customer-facing roles. Excellent communication and interpersonal skills. Proficiency in English, Kannada. Well-organized, proactive, and calm under pressure. Strong sense of accountability and attention to detail. Prior experience in construction, interior design, or real estate sectors is a plus.

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