Kolkata, West Bengal, India
Not disclosed
On-site
Full Time
Vacancy for a Leading Automobile Company in Nepal !! Job Title: Service & Parts Head β Heavy Equipment Division π Location: Kathmandu, Nepal π’ Company: One of the Leading Automobile Companies π Experience: Minimum 8β10 years in Service and Parts operations, with significant experience in dealer management and heavy equipment industry π Qualification: Bachelorβs in Mechanical/Automobile Engineering preferred; MBA is a plus πΉ Role Overview: The Service & Parts Head will lead and oversee the after-sales operations, including service delivery, spare parts inventory, and dealer support for the heavy equipment division. The position demands a seasoned professional who can drive operational excellence, enhance customer satisfaction, and support business growth through effective service and parts strategies. πΉ Key Responsibilities: Lead the overall Service and Spare Parts function across dealer networks and company-owned workshops. Design and implement strategies for efficient service delivery and parts availability. Monitor service KPIs β TAT, FTR, customer satisfaction, etc. Manage spare parts inventory, procurement planning, and logistics to ensure optimal availability. Build and maintain strong relationships with dealers and service teams across regions. Plan and execute training programs for technicians and service advisors. Ensure compliance with quality standards, warranty processes, and safety protocols. Analyze warranty claims, failure trends, and initiate improvement actions. Collaborate with OEMs and principals for technical support and updates. Support product launch teams with after-sales readiness planning. Drive initiatives to improve cost efficiency and service profitability. πΉ Required Skills & Qualifications: Proven experience managing dealer service & parts operations, preferably in heavy equipment (construction equipment, commercial vehicles, or industrial machinery). In-depth understanding of after-sales processes, service revenue streams, and customer lifecycle management. Strong knowledge of spare parts planning, inventory management, and vendor coordination. Hands-on experience with ERP/DMS systems related to service and parts (SAP, AutoSoft, etc.). Excellent leadership, communication, and team management skills. πΉ Preferred Attributes: Strong problem-solving and analytical skills. Customer-centric mindset with a focus on uptime and satisfaction. Willingness to travel to regional offices and dealer locations as required. Show more Show less
Maharashtra, India
Not disclosed
On-site
Full Time
Job Summary: The Plant Head will be responsible for overseeing the overall functioning of the edible oil manufacturing plant. This includes production planning, process optimization, quality assurance, maintenance, safety, and workforce management to ensure efficient, safe, and cost-effective operations. The role requires strong leadership and technical knowledge in edible oil processing, refinery operations, and packaging. Key Responsibilities: 1. Plant Operations Management: Lead daily plant operations, including production, refining, packaging, maintenance, and utilities. Ensure timely and cost-effective production as per market demand and business plans. Monitor plant KPIs and implement continuous improvement initiatives (Lean, TPM, Six Sigma, etc.). 2. Production Planning & Control: Coordinate with supply chain and procurement for raw material planning (crude oil, packaging materials, etc.). Ensure optimal utilization of manpower, machinery, and materials. Reduce wastage, downtime, and energy costs. 3. Quality & Compliance: Enforce quality standards as per FSSAI, ISO, HACCP, and other statutory guidelines. Ensure compliance with GMP and food safety norms across all operations. Liaise with regulatory bodies and external auditors for inspections and certifications. 4. Maintenance & Engineering: Lead preventive and breakdown maintenance programs. Coordinate with engineering and utility teams for smooth plant operations. Oversee new machinery installation, plant upgrades, and capacity expansions. 5. Safety & Sustainability: Ensure strict adherence to health, safety, and environmental (HSE) regulations. Promote a culture of safety and conduct regular audits, drills, and training. Drive sustainability initiatives including energy efficiency and waste management. 6. Team Management: Lead and develop a multi-disciplinary team across production, QC, maintenance, logistics, and admin. Conduct performance reviews, skill enhancement programs, and workforce planning. Foster teamwork, discipline, and ownership among staff. Qualifications & Skills: Education: B.E./B.Tech in Mechanical / Chemical / Food Technology or equivalent. MBA is a plus. Experience: 10β15 years of experience in manufacturing, with at least 5 years in a leadership role in an edible oil refinery or food processing industry. Technical Skills: Strong knowledge of edible oil processing (crude oil refining, solvent extraction, deodorization, etc.). Leadership Skills: Excellent team management, strategic thinking, and communication skills. Tools/Software: Familiarity with ERP systems (SAP preferred), MS Office, and production planning tools. Show more Show less
Karnataka, India
Not disclosed
On-site
Full Time
Position Title: Service Head β After-Market Department: After-Sales Service Location: Nepal Reporting To: General Manager / CEO / Director β Aftermarket Industry: Automobile (Passenger/Commercial Vehicles) Position Summary: The Service Head β After-Market is responsible for leading and managing the entire after-sales service operations, including service centers, customer service, technical support, warranty management, parts, and service marketing. The role aims to ensure high levels of customer satisfaction, process efficiency, revenue growth from service operations, and strong team leadership. Key Responsibilities: 1. Service Operations Management Oversee day-to-day operations of service workshops and field service teams. Develop and implement standard operating procedures (SOPs) for service quality and efficiency. Ensure service readiness across all locations, including infrastructure, tools, and manpower. 2. Customer Satisfaction & Quality Drive high customer satisfaction (CSI) and Net Promoter Score (NPS). Resolve escalated customer complaints promptly and ensure root cause analysis and corrective action. Conduct regular audits and feedback surveys to enhance service experience. 3. Revenue & Business Development Achieve service revenue, profitability, and cost control targets. Promote value-added services such as AMC, Extended Warranty, and Service Packages. Implement strategies to increase workshop footfall and customer retention. 4. Parts & Inventory Management Coordinate with the parts department to ensure availability and timely supply of spare parts. Monitor inventory levels, aging stock, and minimize wastage. 5. Team Management & Training Lead, mentor, and train the service team including service advisors, technicians, and managers. Conduct performance reviews and implement KPIs for all service staff. Drive a customer-centric and performance-driven culture. 6. Warranty & Technical Support Ensure proper implementation of warranty policies and claims processing. Liaise with OEMs for technical updates, product improvements, and training needs. 7. MIS & Reporting Analyze service performance data and generate regular MIS reports for management. Provide actionable insights and suggest improvements based on data analytics. Key Requirements: Education: Bachelor's Degree in Mechanical/Automobile Engineering. MBA preferred. Experience: Minimum 8β12 years in after-sales service in the automobile industry with at least 3β5 years in a leadership role. Skills: Strong leadership and team management skills Technical knowledge of vehicles and service processes Customer relationship management Analytical thinking and problem-solving Familiarity with DMS/ERP tools and service software Show more Show less
Delhi, India
Not disclosed
On-site
Full Time
Position Title: Service Head β After-Market Department: After-Sales Service Location: Nepal Reporting To: General Manager / CEO / Director β Aftermarket Industry: Automobile (Passenger/Commercial Vehicles) Position Summary: The Service Head β After-Market is responsible for leading and managing the entire after-sales service operations, including service centers, customer service, technical support, warranty management, parts, and service marketing. The role aims to ensure high levels of customer satisfaction, process efficiency, revenue growth from service operations, and strong team leadership. Key Responsibilities: 1. Service Operations Management Oversee day-to-day operations of service workshops and field service teams. Develop and implement standard operating procedures (SOPs) for service quality and efficiency. Ensure service readiness across all locations, including infrastructure, tools, and manpower. 2. Customer Satisfaction & Quality Drive high customer satisfaction (CSI) and Net Promoter Score (NPS). Resolve escalated customer complaints promptly and ensure root cause analysis and corrective action. Conduct regular audits and feedback surveys to enhance service experience. 3. Revenue & Business Development Achieve service revenue, profitability, and cost control targets. Promote value-added services such as AMC, Extended Warranty, and Service Packages. Implement strategies to increase workshop footfall and customer retention. 4. Parts & Inventory Management Coordinate with the parts department to ensure availability and timely supply of spare parts. Monitor inventory levels, aging stock, and minimize wastage. 5. Team Management & Training Lead, mentor, and train the service team including service advisors, technicians, and managers. Conduct performance reviews and implement KPIs for all service staff. Drive a customer-centric and performance-driven culture. 6. Warranty & Technical Support Ensure proper implementation of warranty policies and claims processing. Liaise with OEMs for technical updates, product improvements, and training needs. 7. MIS & Reporting Analyze service performance data and generate regular MIS reports for management. Provide actionable insights and suggest improvements based on data analytics. Key Requirements: Education: Bachelor's Degree in Mechanical/Automobile Engineering. MBA preferred. Experience: Minimum 10-15 years in after-sales service in the automobile industry with at least 5-7 years in a leadership role. Skills: Strong leadership and team management skills Technical knowledge of vehicles and service processes Customer relationship management Analytical thinking and problem-solving Familiarity with DMS/ERP tools and service software Show more Show less
Delhi, India
Not disclosed
On-site
Full Time
Position Title: Business Head β Spinning Mills Industry: Textile / Spinning Mills Experience Required: Minimum 15+ years (with at least 5 years in a leadership role in spinning mills) Job Summary: The Business Head will be responsible for the overall management, strategic planning, and profitability of the spinning mill operations. This role demands an experienced professional with in-depth knowledge of the spinning/textile industry, strong leadership qualities, and the ability to drive business growth while ensuring operational excellence and cost efficiency. Key Responsibilities: Strategic Leadership: Develop and implement business strategies to ensure sustainable growth and profitability of the spinning division. Identify new business opportunities, market trends, and expansion strategies both domestically and internationally. Operations Management: Oversee the end-to-end operations of the spinning mill, including production, maintenance, quality control, and supply chain. Ensure optimal utilization of resources and continuous process improvements. Financial Oversight: Prepare and manage annual budgets, cost controls, and financial performance metrics. Drive profitability through operational efficiency, cost management, and margin improvements. Sales & Business Development: Lead sales and marketing initiatives to expand customer base and improve market share. Maintain strong relationships with buyers, suppliers, and strategic partners. Team Leadership: Build, lead, and mentor cross-functional teams to achieve performance targets. Foster a culture of accountability, innovation, and continuous improvement. Compliance & Quality: Ensure adherence to industry standards, regulatory requirements, and quality benchmarks. Implement sustainable and eco-friendly practices as per global standards. Key Requirements: Bachelor's or Masterβs Degree in Textile Engineering / Business Administration / or relevant field. Minimum 15+ years of experience in the spinning mills or textile sector, with at least 5 years in a senior leadership role. Strong understanding of spinning operations, yarn production, and textile market dynamics. Proven track record in business strategy, P&L management, and operational excellence. Excellent leadership, communication, and problem-solving skills. Experience in managing large teams and working with global clients/suppliers. Show more Show less
Maharashtra, India
None Not disclosed
On-site
Full Time
Job Summary: We are seeking an experienced and result-oriented Production Head to oversee the entire production operations of our lube manufacturing plant. The ideal candidate must have in-depth knowledge of production processes, operations management, and chemical formulation, particularly in the lubricants industry. This role demands strong leadership and technical acumen to ensure efficient production, quality control, and team management. Key Responsibilities: Lead and manage the entire production process of lubricants including blending, filling, and packaging. Coordinate with R&D and QC teams to maintain quality standards and compliance with product specifications. Ensure optimal utilization of manpower, machines, and materials to meet production targets. Oversee day-to-day plant operations, ensuring adherence to safety, quality, and regulatory requirements. Implement and monitor production schedules, process improvements, and cost control measures. Ensure proper maintenance of machinery and equipment through coordination with the maintenance team. Prepare and present periodic production reports, productivity metrics, and improvement plans to senior management. Lead, train, and motivate the production team for performance excellence and continuous improvement. Manage inventory levels for raw materials and finished goods in coordination with the stores and supply chain team. Ensure adherence to environmental, health, and safety policies and industry regulations. Required Qualifications & Skills: Bachelorβs or Masterβs Degree in Chemistry, Chemical Engineering, Industrial Engineering, or related field. Minimum 10+ years of proven experience in a similar role within a lubricant or chemical manufacturing industry . Strong knowledge of lubricant blending processes, base oils, additives, and formulations. Proficient in production planning, process optimization, and lean manufacturing practices. Sound understanding of safety protocols, environmental standards, and plant operations. Excellent leadership, problem-solving, and team management skills. Strong communication and coordination abilities.
Delhi, India
None Not disclosed
On-site
Full Time
Job Title : Production and Quality Control Officer Industry : Lube Manufacturing Location : Nepal Experience Required : Minimum 5-7 years in a production or QC role in the chemical/lubricant manufacturing industry Key Responsibilities : Production Responsibilities : Plan and oversee daily production operations to ensure smooth and efficient workflow. Coordinate with the production team to achieve targets while maintaining quality and safety. Monitor inventory of raw materials and finished products; ensure timely replenishment and dispatch. Operate and maintain production equipment and machinery as per SOPs. Maintain production logs, shift reports, and ensure accurate documentation. Quality Control Responsibilities : Conduct regular quality checks on raw materials, in-process, and finished goods. Ensure all products meet internal and regulatory quality standards. Prepare and maintain documentation for ISO, BIS, and other quality certifications. Investigate quality issues and implement corrective actions to prevent recurrence. Collaborate with R&D or lab team for formulation updates and improvements. Required Skills and Qualifications : Bachelor's degree in Chemistry, Chemical Engineering, Industrial Engineering, or related field. Proven experience in lube or oil manufacturing and quality control. Sound knowledge of production processes, lubricant formulations, and lab testing methods. Familiarity with ISO 9001:2015 and other industry-specific standards. Strong analytical and problem-solving skills. Ability to lead a team and coordinate with other departments effectively.
Kolkata, West Bengal, India
None Not disclosed
On-site
Full Time
We are Hiring: Production Head (Lube Industry) π’οΈ Industry : Lubricant / Grease / Base Oil Manufacturing π Location : Nepal (Relocation support available for Indian professionals) π’ Company : A Leading Lube Manufacturing Company in Nepal Position Summary: We are seeking a dynamic and experienced Production Head to oversee the end-to-end plant operations of our client's lubricant manufacturing facility. The ideal candidate will be responsible for driving operational excellence, improving efficiency, ensuring quality control, and leading a team of skilled professionals. Candidates with prior experience in the lubricant, grease, or base oil industry are strongly encouraged to apply. Key Responsibilities: Oversee and manage daily plant operations, including blending, filling, grease manufacturing, and packaging. Develop and implement effective production plans, schedules, and strategies to meet company targets. Monitor production performance and initiate continuous improvement activities to optimize output, reduce waste, and increase productivity. Ensure strict compliance with health, safety, and environmental regulations. Collaborate with the QC/QA team to maintain product quality and consistency. Maintain inventory levels for raw materials, base oil, additives, packaging materials, and finished goods. Lead and manage a cross-functional team including supervisors, operators, and technicians. Coordinate with the procurement and sales departments for demand planning and supply chain alignment. Troubleshoot operational issues and implement corrective and preventive actions. Drive cost optimization initiatives and manage the production budget. Provide training and development to production staff for skill enhancement and performance improvement. Key Requirements: Minimum 10+ years of proven experience in the lubricant manufacturing industry , preferably in production leadership roles. Strong technical knowledge of base oil, blending processes, additives, grease production , and quality control . Prior experience in managing plant operations, production planning, and team supervision. Familiarity with manufacturing standards, EHS practices, and ISO systems. Ability to lead and motivate a diverse team and drive performance. Strong problem-solving, analytical, and organizational skills. Willingness to relocate to Nepal (relocation assistance will be provided).
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