1007 Customer Queries Jobs - Page 34

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner. Provide accurate information on products/services offered by the company to meet customers' needs. Identify opportunities to upsell/cross-sell relevant products/services based on customers' requirements.

Process name - JFL Dominos Minimum 12th pass Experience: fresher are ok Good Communication Fresher: 18k in hand Exp: 21k CTC Required Candidate profile Qualification :- HSC Pass To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mayuresh:- 9822643973 (Call and What's app) Perks and benefits Centralized pickup/drop & incentives

Handle customer queries for the OPTUS process. Maintain high service quality in night shifts. Communicate fluently in English. Resolve issues efficiently in a telecom setup. Participate in HR, Versant (65+), and OPS rounds. Required Candidate profile Fresher or experienced Language: Candidate should be fluent in English, and Hindi is mandatory 6 Days working, day rotational, week off Shift: 8 am to 8 pm for females and 8 am to 12 am for males

Handle customer queries for the OPTUS process. Maintain high service quality in night shifts. Communicate fluently in English. Resolve issues efficiently in a telecom setup. Participate in HR, Versant (65+), and OPS rounds. Required Candidate profile Fresher or experienced Language: Candidate should be fluent in English, and Hindi is mandatory 6 Days working, day rotational, week off Shift: 8 am to 8 pm for females and 8 am to 12 am for males

Handle customer queries for the OPTUS process. Maintain high service quality in night shifts. Communicate fluently in English. Resolve issues efficiently in a telecom setup. Participate in HR, Versant (65+), and OPS rounds. Required Candidate profile Fresher or experienced Language: Candidate should be fluent in English, and Hindi is mandatory 6 Days working, day rotational, week off Shift: 8 am to 8 pm for females and 8 am to 12 am for males

Handle customer queries for the OPTUS process. Maintain high service quality in night shifts. Communicate fluently in English. Resolve issues efficiently in a telecom setup. Participate in HR, Versant (65+), and OPS rounds. Required Candidate profile Fresher or experienced Language: Candidate should be fluent in English, and Hindi is mandatory 6 Days working, day rotational, week off Shift: 8 am to 8 pm for females and 8 am to 12 am for males

Handle customer queries for the OPTUS process. Maintain high service quality in night shifts. Communicate fluently in English. Resolve issues efficiently in a telecom setup. Participate in HR, Versant (65+), and OPS rounds. Required Candidate profile Fresher or experienced Language: Candidate should be fluent in English, and Hindi is mandatory 6 Days working, day rotational, week off Shift: 8 am to 8 pm for females and 8 am to 12 am for males

Handle customer queries for the OPTUS process. Maintain high service quality in night shifts. Communicate fluently in English. Resolve issues efficiently in a telecom setup. Participate in HR, Versant (65+), and OPS rounds. Required Candidate profile Fresher or experienced Language: Candidate should be fluent in English, and Hindi is mandatory 6 Days working, day rotational, week off Shift: 8 am to 8 pm for females and 8 am to 12 am for males

Handle customer queries for the OPTUS process. Maintain high service quality in night shifts. Communicate fluently in English. Resolve issues efficiently in a telecom setup. Participate in HR, Versant (65+), and OPS rounds. Required Candidate profile Fresher or experienced Language: Candidate should be fluent in English, and Hindi is mandatory 6 Days working, day rotational, week off Shift: 8 am to 8 pm for females and 8 am to 12 am for males

Handle customer queries for the OPTUS process. Maintain high service quality in night shifts. Communicate fluently in English. Resolve issues efficiently in a telecom setup. Participate in HR, Versant (65+), and OPS rounds. Required Candidate profile Fresher or experienced Language: Candidate should be fluent in English, and Hindi is mandatory 6 Days working, day rotational, week off Shift: 8 am to 8 pm for females and 8 am to 12 am for males

Handle customer queries for the OPTUS process. Maintain high service quality in night shifts. Communicate fluently in English. Resolve issues efficiently in a telecom setup. Participate in HR, Versant (65+), and OPS rounds. Required Candidate profile Fresher or experienced Language: Candidate should be fluent in English, and Hindi is mandatory 6 Days working, day rotational, week off Shift: 8 am to 8 pm for females and 8 am to 12 am for males

Handle customer queries for the OPTUS process. Maintain high service quality in night shifts. Communicate fluently in English. Resolve issues efficiently in a telecom setup. Participate in HR, Versant (65+), and OPS rounds. Required Candidate profile Fresher or experienced Language: Candidate should be fluent in English, and Hindi is mandatory 6 Days working, day rotational, week off Shift: 8 am to 8 pm for females and 8 am to 12 am for males

Handle customer queries for the OPTUS process. Maintain high service quality in night shifts. Communicate fluently in English. Resolve issues efficiently in a telecom setup. Participate in HR, Versant (65+), and OPS rounds. Required Candidate profile Fresher or experienced Language: Candidate should be fluent in English, and Hindi is mandatory 6 Days working, day rotational, week off Shift: 8 am to 8 pm for females and 8 am to 12 am for males

Handle customer queries for the OPTUS process. Maintain high service quality in night shifts. Communicate fluently in English. Resolve issues efficiently in a telecom setup. Participate in HR, Versant (65+), and OPS rounds. Required Candidate profile Fresher or experienced Language: Candidate should be fluent in English, and Hindi is mandatory 6 Days working, day rotational, week off Shift: 8 am to 8 pm for females and 8 am to 12 am for males

Handle customer queries for the OPTUS process. Maintain high service quality in night shifts. Communicate fluently in English. Resolve issues efficiently in a telecom setup. Participate in HR, Versant (65+), and OPS rounds. Required Candidate profile Fresher or experienced Language: Candidate should be fluent in English, and Hindi is mandatory 6 Days working, day rotational, week off Shift: 8 am to 8 pm for females and 8 am to 12 am for males

Handle customer queries for the OPTUS process. Maintain high service quality in night shifts. Communicate fluently in English. Resolve issues efficiently in a telecom setup. Participate in HR, Versant (65+), and OPS rounds. Required Candidate profile Fresher or experienced Language: Candidate should be fluent in English, and Hindi is mandatory 6 Days working, day rotational, week off Shift: 8 am to 8 pm for females and 8 am to 12 am for males

Handle customer queries for the OPTUS process. Maintain high service quality in night shifts. Communicate fluently in English. Resolve issues efficiently in a telecom setup. Participate in HR, Versant (65+), and OPS rounds. Required Candidate profile Fresher or experienced Language: Candidate should be fluent in English, and Hindi is mandatory 6 Days working, day rotational, week off Shift: 8 am to 8 pm for females and 8 am to 12 am for males

Handle customer queries for the OPTUS process. Maintain high service quality in night shifts. Communicate fluently in English. Resolve issues efficiently in a telecom setup. Participate in HR, Versant (65+), and OPS rounds. Required Candidate profile Fresher or experienced Language: Candidate should be fluent in English, and Hindi is mandatory 6 Days working, day rotational, week off Shift: 8 am to 8 pm for females and 8 am to 12 am for males

Handle customer queries for the OPTUS process. Maintain high service quality in night shifts. Communicate fluently in English. Resolve issues efficiently in a telecom setup. Participate in HR, Versant (65+), and OPS rounds. Required Candidate profile Fresher or experienced Language: Candidate should be fluent in English, and Hindi is mandatory 6 Days working, day rotational, week off Shift: 8 am to 8 pm for females and 8 am to 12 am for males

Handle customer queries for the OPTUS process. Maintain high service quality in night shifts. Communicate fluently in English. Resolve issues efficiently in a telecom setup. Participate in HR, Versant (65+), and OPS rounds. Required Candidate profile Fresher or experienced Language: Candidate should be fluent in English, and Hindi is mandatory 6 Days working, day rotational, week off Shift: 8 am to 8 pm for females and 8 am to 12 am for males

Handle customer queries for the OPTUS process. Maintain high service quality in night shifts. Communicate fluently in English. Resolve issues efficiently in a telecom setup. Participate in HR, Versant (65+), and OPS rounds. Required Candidate profile Fresher or experienced Language: Candidate should be fluent in English, and Hindi is mandatory 6 Days working, day rotational, week off Shift: 8 am to 8 pm for females and 8 am to 12 am for males

Handle customer queries for the OPTUS process. Maintain high service quality in night shifts. Communicate fluently in English. Resolve issues efficiently in a telecom setup. Participate in HR, Versant (65+), and OPS rounds. Required Candidate profile Fresher or experienced Language: Candidate should be fluent in English, and Hindi is mandatory 6 Days working, day rotational, week off Shift: 8 am to 8 pm for females and 8 am to 12 am for males

Role & responsibilities Provide prompt and courteous customer support through various channels, including phone, email, and chat. • Address customer inquiries, concerns, and issues in a timely and effective manner. • Assist customers with product information, order processing, and issue resolution. • Collaborate with other departments to ensure a seamless customer experience. • Maintain accurate records of customer interactions and transactions. • Stay up-to-date with product knowledge and company information to provide accurate and relevant information to customers. • Identify and escalate priority issues to the appropriate department or individual. • Proactively identify opportunities to improve customer satisfaction and recommend process enhancements. • Follow established procedures for handling different types of customer queries. • Meet individual and team targets for customer satisfaction and response times. • Worked on ticketing system zohodesk, Freshdesk.

Address customer inquiries, concerns, and complaints via phone calls in a professional and courteous manner. Provide accurate and timely resolutions to ensure customer satisfaction. Required Candidate profile Perform duties from the office premises, adhering to company policies and guidelines. Collaborate effectively with team members and supervisors to deliver exceptional customer service. Perks and benefits 10% Incentive on Salary/week

WE ARE HIRING FOR CHAT & VOICE PROCESSES FOR A NO 1 BPO MNC AT GURGAON NO OF POSITIONS : 340 FRESHERS & EXPERIENCED candidates in customer support can apply. Freshers Salary : 15 K -20Kin hand + 2.5 inc.+ Cab (one side/both side) and Huge incentives Experienced candidates salary: Upto 33K + Incentives Job Location : Gurgaon Shift timings : comfortable shifts with one side /both side cab ---------------------------------------------------------------------------- IMMEDIATE REQUIREMENTS & EASY INTERVIEWS :1 DAY INTERVIEW PROCESS Please Contact ASAP for details Senior HR Manisha - 9541651940 (Call & Please share the details on WhatsApp as well) Email : manishadembi223@gmail.com NO CHARGES TOUCH CONSULTANTS