1151 Customer Interaction Jobs - Page 8

The position requires you to deliver excellent business results through your team's efforts. Your responsibilities include utilizing writing skills to create adverse event and product complaint narratives during intake and developing custom responses for medical inquiries. You will handle requests through various channels such as phone, email, CRM, and chat. It is crucial to identify adverse events and product complaints during customer interactions, accurately generate reports, and adhere to regulatory procedures. You will coordinate processes to address product quality-related complaints by collaborating with departments like Quality Assurance and Regulatory Affairs. Maintaining knowledge of product, therapeutic area, and client-specific requirements is essential. Emphasizing good documentation practices, high quality standards, and exceptional customer service is key. Additionally, showcasing a commitment to diversity, equity, and inclusion through continuous development and inclusive behaviors is expected. Minimum qualifications include a Pharm.D, Master of Science (Msc), B.Pharm, M.Pharm, or any other Life Sciences degree. Proficiency in documentation, verbal and written communication, and a strong clinical background is required. Fluency in English for speaking, reading, and writing is necessary. Preferred qualifications mirror the minimum requirements of education, experience, and skills outlined above.,

As a Travel Executive, you will be responsible for managing and assisting clients with their travel needs, ensuring they receive excellent service throughout their journey. You will play a key role in arranging travel packages, providing tailored recommendations, and ensuring smooth and hassle-free bookings for both leisure and business travelers. Customer Interaction: Provide personalized travel advice, recommendations, and support to clients for both domestic and international travel. Booking & Reservations: Handle bookings for flights, hotels, car rentals, and tours, ensuring accuracy and timely reservations. Itinerary Planning: Design customized itineraries based on client preferences, including travel destinations, accommodation, and activities. Travel Documentation: Assist clients in obtaining necessary travel documents (visas, passports) and ensure all travel arrangements comply with relevant regulations. Customer Service: Resolve any issues or concerns before, during, and after the travel experience, ensuring client satisfaction. Market Knowledge: Stay updated on the latest travel trends, promotions, and destinations to offer clients the best options available. Sales Support: Promote travel packages, upsell services, and contribute to the agency's growth and revenue generation. Qualifications: Proven experience in the travel industry, preferably in a travel agency or tour operator setting. Strong knowledge of global destinations, travel regulations, and booking systems. Excellent communication and interpersonal skills. Detail-oriented with strong organizational abilities. Ability to multitask and work effectively in a fast-paced environment. Proficiency in MS Office and travel booking software (e.g., Amadeus, Sabre, Galileo). A passion for travel and delivering exceptional customer service. Ability to work independently as well as part of a team. Preferred Qualifications: Degree in Hospitality, Tourism, or a related field. Knowledge of multiple languages. Experience in sales or business development within the travel industry.,

The Client Services Planner will be responsible for managing, executing, all orders on broadcasting platforms and transmitting them to stations. This role requires a deep understanding of the advertising ecosystem, Linear TV, Broadcasting side, Streaming platforms, OTTs, CTV and data management platforms. The ideal candidate will possess strong analytical skills, technical proficiency, and a keen eye for detail to ensure campaigns run smoothly and efficiently. Job Description: Key Responsibilities: Client Service Planning : The Client Sales Planner (CSP) is responsible for assisting the sellers (CSMs/CSEs) in their sales efforts, by processing and maintaining the television commercial airtime schedules The Client Sales Planner assists with a wide range of sales-related functions including direct contact with client stations and media buyers and/or media buyers at the advertising agencies Responsibilities include, but are not limited to: Accurately input and transmit sales orders to client television stations Process and maintain revisions to sales orders Inform agency media buyers of program changes and outstanding pre-empts Ensure all orders are confirmed in a timely manner and Darwin (Broadcast Booking System) accurately reflects order status Process weekly Pre-Log/Post-Log requests from agencies Approve Agency Accepted manual Makegoods and transmit to the station Transmit Rep Pending Makegoods to Agency Pull posts and negotiate Under-Delivery (UD) weight Collaborate with stations to build and negotiate Makegoods offers Money tracking for Cash in Advance orders Analyze TV ratings data (Nielsen and comScore) Update Darwin to ensure programs are accurate Requirements : 4 years + experience in a TV Linear/Broadcasting Proficiency with major broadcasting platforms like DARWIN, MediaOcean , Prisma Experience working with budgets, understanding of pacing, and the ability to make necessary adjustments as required Demonstrates exceptional attention to detail, ensuring accuracy and precision in all tasks and deliverables and ensuring timely and successful completion. Capable of seamlessly transitioning between different tools and systems, ensuring efficient and effective campaign management. Maintains a proactive approach to staying on top of everything within the process to support evolving client needs. Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly, as well as good interpersonal skills , are required . Experience in an analytical, results-oriented environment with external customer interaction. Additional Information Works as a member of the team and cross-functional teams Ability to lead/own internal & vendor meetings and communication. Have an aptitude for basic mathematical concepts Possess excellent verbal and written communication skills Ability to prioritize tasks and meet all deadlines while producing quality. Ability to aggregate and communicate data to support recommendations Ability to follow through on assigned tasks with minimal supervision Passion and curiosity for media, brands & digital activation Flexible to work across different time zones/shifts (including night shift)

Join a team recognized for leadership, top innovator and diversity. The position is for Advanced System Engineer for Radios group within Communication, Navigation & Surveillance COE, HTS Aero India. Job Responsibilities include the following: Requirements analysis specific to RF based systems like Radios, Radars including Hardware architectures. RF based Systems design like Radios, Radars GNSS system design includes acquisition and tracking algorithms development. Systems integration Systems validation & verification- Prepare detailed test plans, provide test coverage, analyze test data and report test results. Customer Interaction- Clearly articulate key performance and operability results within Honeywell and with external customers. Excellent communication and problem-solving skills Constantly look to automate manual and repetitive tasks while reducing or optimizing build/release times. Automate and implement the Continuous Integration and Continuous Deployment pipeline. Engage with teams and manage build requirements. Follow emerging technologies Troubleshoot and debug existing product Installers YOU MUST HAVE Bachelors Degree in Engineering (Electrical/Systems/Computer) Minimum 5+ years of engineering experience in systems domain 7-10years experience WE VALUE Knowledge of the systems/Software/Hardware development lifecycle for Product development. Experience in systems engineering system requirement, integration, and verification (DO-178C, DO-160) Experience in GNSS Domain, Radios, Radar systems, RF systems, Communication Systems. Understanding of GPS, GLONASS, Galileo, BeiDou, and other GNSS systems. Individuals that quickly analyze and apply new information and concepts. Individuals who are self-motivated, able to work with little supervision, and who consistently take the initiative to get things done. Diverse and global teaming and collaboration Can quickly analyze, incorporate, and apply new information and concepts Ability to consistently make timely decisions even in the face of complexity, balancing systematic analysis with decisiveness. Diverse and global teaming and collaboration Individuals who are self-motivated and able to work with little supervision, who consistently take the initiative to get things done Multi-tasking and has the ability to manage a variety of complicated tasks. Working experience on DO-160/DO-254/280B, A618, A631 and A758 will be an added advantage. YOU MUST HAVE Bachelors Degree in Engineering (Electrical/Systems/Computer) Minimum 5+ years of engineering experience in systems domain 7-10years experience WE VALUE Knowledge of the systems/Software/Hardware development lifecycle for Product development. Experience in systems engineering system requirement, integration, and verification (DO-178C, DO-160) Experience in GNSS Domain, Radios, Radar systems, RF systems, Communication Systems. Understanding of GPS, GLONASS, Galileo, BeiDou, and other GNSS systems. Individuals that quickly analyze and apply new information and concepts. Individuals who are self-motivated, able to work with little supervision, and who consistently take the initiative to get things done. Diverse and global teaming and collaboration Can quickly analyze, incorporate, and apply new information and concepts Ability to consistently make timely decisions even in the face of complexity, balancing systematic analysis with decisiveness. Diverse and global teaming and collaboration Individuals who are self-motivated and able to work with little supervision, who consistently take the initiative to get things done Multi-tasking and has the ability to manage a variety of complicated tasks. Working experience on DO-160/DO-254/280B, A618, A631 and A758 will be an added advantage.

The Client Services Planner will be responsible for managing, executing, all orders on broadcasting platforms and transmitting them to stations. This role requires a deep understanding of the advertising ecosystem, Linear TV, Broadcasting side, Streaming platforms, OTTs, CTV and data management platforms. The ideal candidate will possess strong analytical skills, technical proficiency, and a keen eye for detail to ensure campaigns run smoothly and efficiently. Job Description: Client Service Planning : The Client Sales Planner (CSP) is responsible for assisting the sellers (CSMs/CSEs) in their sales efforts, by processing and maintaining the television commercial airtime schedules The Client Sales Planner assists with a wide range of sales-related functions including direct contact with client stations and media buyers and/or media buyers at the advertising agencies Responsibilities include, but are not limited to: Accurately input and transmit sales orders to client television stations Process and maintain revisions to sales orders Inform agency media buyers of program changes and outstanding pre-empts Ensure all orders are confirmed in a timely manner and Darwin (Broadcast Booking System) accurately reflects order status Process weekly Pre-Log/Post-Log requests from agencies Approve Agency Accepted manual Makegoods and transmit to the station Transmit Rep Pending Makegoods to Agency Pull posts and negotiate Under-Delivery (UD) weight Collaborate with stations to build and negotiate Makegoods offers Money tracking for Cash in Advance orders Analyze TV ratings data (Nielsen and comScore) Update Darwin to ensure programs are accurate Requirements : 4 years + experience in a TV Linear/Broadcasting Proficiency with major broadcasting platforms like DARWIN, MediaOcean , Prisma Experience working with budgets, understanding of pacing, and the ability to make necessary adjustments as required Demonstrates exceptional attention to detail, ensuring accuracy and precision in all tasks and deliverables and ensuring timely and successful completion. Capable of seamlessly transitioning between different tools and systems, ensuring efficient and effective campaign management. Maintains a proactive approach to staying on top of everything within the process to support evolving client needs. Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly, as well as good interpersonal skills , are required . Experience in an analytical, results-oriented environment with external customer interaction. Additional Information Works as a member of the team and cross-functional teams Ability to lead/own internal & vendor meetings and communication. Have an aptitude for basic mathematical concepts Possess excellent verbal and written communication skills Ability to prioritize tasks and meet all deadlines while producing quality. Ability to aggregate and communicate data to support recommendations Ability to follow through on assigned tasks with minimal supervision Passion and curiosity for media, brands & digital activation Flexible to work across different time zones/shifts (including night shift)

This role offers an exciting opportunity to leverage healthcare data and advanced analytics to optimize pharmaceutical commercial engagement, driving strategic insights that enhance sales performance, marketing effectiveness, and customer engagement across therapeutic areas Well trust you to: Commercial Analytics & Strategy Conduct customer segmentation and targeting analyses to identify high-value healthcare providers and optimize customer engagement strategies Develop and implement sales force sizing models to determine optimal representative headcount across territories and therapeutic areas Design and execute territory alignment and optimization projects to maximize market coverage and sales potential Perform personnel placement analytics to match sales representative capabilities with territory characteristics and customer needs Create call planning optimization models to prioritize customer interactions and maximize sales force effectiveness Sales Performance & Launch Planning Analyze sales performance data to identify trends, opportunities, and areas for improvement across territories and product lines Conduct competitive intelligence analysis to inform positioning and go-to-market strategies Support launch planning and post-launch performance tracking for new pharmaceutical products Client Engagement Collaborate with pharmaceutical clients to understand their commercial challenges and strategic objectives Present findings and recommendations to commercial leadership teams through clear, actionable reports and presentations Maintain strong client relationships through high-quality deliverables and responsive communication Technical Execution Extract, clean, and manipulate large commercial and healthcare datasets including sales data, prescription data, and customer interaction records Develop automated analytical workflows for territory optimization, call planning, and sales performance tracking Create interactive dashboards and visualizations to monitor key commercial metrics and KPIs Build predictive models for customer behavior, sales forecasting, and territory performance optimization Project Management Manage multiple concurrent commercial analytics projects while meeting tight deadlines Collaborate effectively with cross-functional teams including sales operations, marketing, and business development professionals Contribute to commercial analytics methodology development and best practice documentation Youll need to have: Bachelor s or Masters degree in Business Analytics, Marketing Analytics, Operations Research, Statistics, or related quantitative field Minimum 2+ years of professional experience in commercial analytics, pharmaceutical sales operations, or related consulting environment Demonstrated experience working with commercial datasets such as sales data, prescription data, customer interaction data, or CRM systems Advanced proficiency in statistical programming languages including SAS, R, and/or Python Strong SQL skills for database querying and data manipulation Strong skills for creating statistical models in Excel Experience with data visualization tools (Tableau, Power BI, or similar) and presentation development (PowerPoint) Knowledge of statistical analysis methods, optimization techniques, and predictive modeling Familiarity with CRM systems (Salesforce, Veeva) and commercial analytics platforms preferred Deep understanding of pharmaceutical commercial operations including sales force management, territory design, and customer engagement Strong problem-solving abilities with focus on commercial optimization challenges Ability to translate complex analytical concepts into actionable commercial strategies Critical thinking and hypothesis-driven approach to sales performance and market analysis Ability to present analytical findings to commercial leadership and field teams Client service orientation with focus on quality deliverables Ability to work independently and manage competing priorities What you should know: We treat our employees with respect and appreciation, not only for what they do but who they are. We value the many talents and abilities of our employees and promote a supportive, collaborative, and dynamic work environment that encourages both professional and personal growth. You will have the opportunity to work with and learn from all levels in the organization, allowing everyone to work together to develop, achieve, and succeed with every project. We have had steady growth throughout our history because the people we hire are committed not only to delivering quality results for our clients, but also to becoming leaders in sales and marketing analytics.

As an Enterprise Sales Manager at our organization, you will play a crucial role in identifying opportunities to enhance sales and profitability, with a specific focus on Internet leased Line Services. Your key responsibilities will include: Customer Interaction: You will meet with customers at their locations to understand their needs and present our solutions effectively. Communication: Engage with customers through various channels such as phone, email, and teleconference to maintain relationships and address inquiries promptly. Subject Matter Expertise: Utilize your deep product/service knowledge to address customer queries effectively and offer tailored solutions. Sales Process Management: Contact customers, explain service features, negotiate prices, and ensure the successful completion of sales transactions. Compliance: Ensure strict adherence to company policies and regulatory requirements throughout the sales process. To excel in this role, you will need strong interpersonal skills, a strategic approach to sales, and a commitment to delivering exceptional customer service. Your role as an Enterprise Sales Manager will be instrumental in driving revenue growth and maintaining high levels of customer satisfaction. The compensation package for this position is designed to align individual performance closely with the organization's goals. It includes a fair and transparent structure based on measurable achievements and is contingent upon the achievement of minimum sales targets committed by you. It is important to note that failure to meet these targets may result in a corresponding decrease in your emoluments or salary, based on the pro rata-based target achieved or the company's decision. This is a full-time position requiring a minimum of 2 years of total work experience. The work location for this role is in person.,

As a Sales Associate, your primary responsibility will be to interact with customers to ensure maximum satisfaction. You will be accountable for achieving individual sales targets and supporting the store manager in meeting sales goals. It will also be your duty to implement visual merchandising standards effectively and drive sales in jewellery and GHS schemes. You must focus on maintaining strong diamond sales and collaborate with colleagues to execute below-the-line activities. Additionally, you will handle backend tasks such as uploading data on CRM and contacting customers via tele-calling to update them about the latest offers. The ideal candidate should be proactive, customer-oriented, and possess excellent communication skills. Previous experience in retail sales and a total work experience of at least one year is preferred. Proficiency in English is required, and availability for day shifts is preferred. The work location for this role is in person. This is a full-time, permanent position suitable for freshers with a monthly salary ranging from INR 17,000.00 to INR 25,000.00. The benefits include health insurance, leave encashment, and Provident Fund. In addition to the base salary, performance bonuses and yearly bonuses are part of the compensation package. For further inquiries or to apply for this position, please contact Ram at +91 8870556045.,

You will be responsible for processing orders and coordinating with the warehouse for order fulfillment. Additionally, you will be managing logistics and coordinating with courier partners. You will also play a key role in managing inventory and ensuring stock availability. Furthermore, you will be generating MIS reports related to logistics, inventory, orders, and other operations. Your tasks will also include processing B2B orders and coordinating with logistics. Moreover, you will be interacting with customers and addressing their queries and concerns related to logistics. The company you will be working with, What's Up Wellness, is a new-age brand launched in 2021 with the aim of making wellness fun and simple. Their first product, What's Up beauty gummies, are chewable supplements for healthy hair, skin & nails. The brand is headquartered in Sohna Road, Gurgaon.,

The Customer Experience Specialist plays a crucial role in ensuring excellent customer satisfaction and loyalty by managing customer interactions and addressing their needs. This role is critical to the success of the organization as it directly impacts customer retention and company reputation. You will be responsible for interacting with customers to provide and process information in response to inquiries, concerns, and requests about products and services. Handling and resolving customer complaints promptly and professionally to ensure high levels of customer satisfaction through excellent service. Coordinating with cross-functional teams to address customer needs and resolve issues, identifying and assessing customers" needs to achieve satisfaction. You will document customer interactions and transactions with accuracy, utilizing CRM systems to manage and maintain customer records. As a Customer Experience Specialist, you will provide support in product selection and purchases, keeping records of customer interactions and transactions, recording details of inquiries, complaints, and comments. Following up to ensure resolution and customer satisfaction, assisting in developing and maintaining a knowledge base for customers and internal use. You will participate in team meetings to discuss ongoing issues and opportunities for improvement, providing feedback on the efficiency of the customer service process, and contributing to customer service best practices, procedures, and guidelines. Additionally, you may assist in training new team members as needed. To qualify for this role, you must have a Bachelor's degree in Business, Marketing, or a related field, along with prior experience in customer service, customer support, or a similar role. A proven track record of successfully managing customer relationships is essential. Fluency in written and verbal communication in specified languages is required, along with strong problem-solving skills and the ability to think on your feet. Proficiency in CRM software and support tools, multitasking abilities, prioritization skills, and effective time management are important. You should possess excellent active listening, negotiation, and presentation skills, along with the ability to work effectively in a team environment. Empathy and patience when dealing with customers, adaptability in a fast-paced environment, attention to detail and accuracy, proactive attitude, and willingness to take initiative are crucial characteristics for this role. Knowledge of customer service principles and practices, as well as a passion for delivering exceptional customer experiences, are highly desirable. Key skills for this role include customer satisfaction, attention to detail, negotiation, empathy, adaptability, customer experience, multitasking, proactiveness, time management, records management, problem-solving, teamwork, presentation, CRM proficiency, customer service excellence, effective customer interaction, communication skills, and active listening abilities.,

As a Call Center Fraud Specialist at Chase, your primary focus will be on delivering business results by providing various options and finding solutions to assist customers. This role offers a dynamic and diverse work environment where each day brings new challenges and opportunities. You will be an integral part of maintaining profitability for the company and embarking on a fulfilling career journey. By joining our team, you will have the chance to enhance your skills, collaborate with a dedicated group of professionals, and contribute to minimizing credit losses, all while being a part of a globally recognized organization. Your responsibilities will include working in a call center setting that involves 100% phone-based customer interactions, showcasing exceptional communication, negotiation, and decision-making abilities, and engaging effectively with customers. You will navigate through various technologies, demonstrating resilience and adaptability in a fast-paced environment, and taking ownership of each customer interaction with respect and empathy. This role will require you to work both independently and as part of a team, adhering to all regulatory and departmental practices and procedures. To be successful in this role, you should have a minimum of 1 year of customer interaction or customer support experience, whether over the phone or in-person, as well as at least 6 months of computer experience using multiple applications in a Windows-based environment. A high school diploma (10+2), HSC, or GED is also required. Preferred qualifications include the ability to multitask on a computer while providing customer support, comfort in a fast-paced and constantly evolving environment, previous experience in a Call Center, Banking, or Finance industry, and a genuine passion for helping people by solving problems and presenting solutions effectively. As for the work schedule, candidates must be open to working during operating hours, which may include evenings, weekends, night shifts, or US-friendly shifts. Specific schedule details will be communicated by the Recruiter, and attendance at scheduled trainings is mandatory, even if they do not align with your regular working hours.,

As a Transformer Design Engineer, you will be responsible for designing and engineering transformers and custom magnetics, including preparing manufacturing documentation and drawings. You will develop accurate estimates in alignment with the marketing and profit strategies set by the company. Additionally, you will have the opportunity to work directly with customers to achieve the sales and marketing objectives of the company. Your responsibilities will include being well-versed in and applying industry standards that govern the design and manufacture of various types of transformers. You will run quotation designs for the sales department, which will be reviewed by an Engineering Head/Supervisor before going to sales. Ensuring transformer reliability through various tests such as Dielectric Tests, Thermal behavior, and short circuit behavior will be a key part of your role. You will also be in charge of electrical advance material ordering, design, and packaging. Utilizing CAD systems or other appropriate computer programs, you will produce design drawings and apply industry standards governing the design and manufacture of different types of Power, Distribution, and special transformers. Generating Bills of Material (BOM) for all core and coil assembly materials and overseeing the work of junior electrical engineers and technicians will also be part of your responsibilities. Your role will involve reviewing and checking designs produced by other electrical designers for conformance to specifications and completing design activities according to schedule requirements assigned by the supervisor. You will collaborate with cross-functional departments to achieve company production and sales targets. Additionally, you will need to read, understand, and implement the ISO-9001 QMS (Quality System Manual) strictly. Other duties as assigned by your supervisor, whether verbal or written, should also be carried out diligently. This is a full-time position with a day shift schedule. The ideal candidate should have a total of 3 years of relevant work experience. The work location will be in person. If you are passionate about designing transformers and custom magnetics, and if you enjoy working collaboratively to achieve company objectives, this role might be a great fit for you.,

As a Customer Service Representative, your primary responsibility is to interact with customers in a professional and timely manner through phone, email, and live chat. You will be expected to address and resolve customer inquiries related to shipping, delivery, tracking, and billing to ensure a positive outcome for the customer. Your role will also involve assisting customers with placing orders, making changes to orders, and providing updates on the status of their shipments. It is essential to provide accurate and up-to-date information on shipment status, delays, and any other related queries that customers may have. In situations where customer issues require higher-level intervention, you should be able to identify and escalate them while maintaining ownership until a resolution is reached. Additionally, gathering and documenting customer feedback will be crucial in improving service quality and identifying areas for enhancement. You will play a key role in contributing to the development and maintenance of the company's knowledge base and FAQ resources. Collaboration with the operations, sales, and logistics teams is essential to ensure smooth coordination and overall customer satisfaction. Furthermore, your responsibilities will include generating and analyzing customer service reports to track performance metrics and identify trends that can help enhance the customer service experience. Your dedication to providing excellent customer service and your ability to work effectively with cross-functional teams will be critical to your success in this role.,

We are hiring for the role of Sales and Marketing Manager Roles & Responsibilities: Customer communication and coordination (PAN India) Negotiating rates and terms with customers Payment follow-ups and other related coordination Conducting market surveys and driving new customer development Desired Candidate Profile: Strong knowledge of industrial marketing Proficient in MS Office and professional email communication Good command over English (spoken and written) Willingness to travel across India Education: Undergraduate: Any Graduate Postgraduate (Preferred): MBA/PGDM in Marketing

Business Officer POSITION PURPOSE: The Medical Representative has the responsibility: To promote Bayer products to healthcare professionals and other relevant target groups to meet/exceed sales targets for assigned product(s) within the allocated territory. To execute Customer Engagement Excellence - focusing on executing in-clinic promotion leveraging Patient Focused Interactions (PFI) and implement off-clinic promotional activities assigned to specific target Customers and thereby improve Customer relationship. To adhere to local regulations, industry, and company policies and code of conduct. YOUR ROLE AND RESPONSIBILITIES: Achieve sales, volume, growth, market share and listing targets for assigned brands. Plan, orchestrate and execute HCP engagements, aligned with MCCP by tailored Patient Focused Interactions using right content based on HCP needs & priorities. Report customer engagement activities in Veeva CRM and take advantage of all available functionality for enhancing customer interaction and experiences. Monitor and communicate competition activity to Managers (FLSM, Management) to reflect market dynamics and potential counteracts. Organize / Set-up regular scientific updates (e.g. CME, Scientific meetings) for HCP groups in alignment with defined marketing strategies. Self-develop on latest medical/clinical knowledge, brand strategy and tactics, competitive landscape and standard platforms in order to challenge the status quo. Collaborate with and provide feedback to Sales / Marketing on MCCP strategies and tactics and identify potential new sources of business. Comply with local regulations, industry, and company policies and code of conduct. Distribution Management: Collection of SSRs; Collating Primary vs Secondary sales; Collection of Orders from distributors; Adhering to the sales Credit Policy; Ensuring Phased distribution of orders such that he completes 40% targets by 15th of every month. WHO YOU ARE: Bachelor s Degree in any discipline (Any advanced qualification is a plus). Minimum 2 - 3 years of pharmaceutical sales experience with a demonstrated performance track record Strong interpersonal, communication and team skills IT literacy (basic knowledge and skills to utilize computers/tablets and related technology efficiently) Excellent command (both oral and written) of local native language English language skills are a plus Energetic, Enthusiastic, self-driven, organized & willing to work extensively in field Ever feel burnt out by bureaucracy? Us too. Thats why were changing the way we work- for higher productivity, faster innovation, and better results. We call it Dynamic Shared Ownership (DSO). Learn more about what DSO will mean for you in your new role here https: / / www.bayer.com / enfstrategyfstrategy Bayer does not charge any fees whatsoever for recruitment process. Please do not entertain such demand for payment by any individuals / entities in connection with recruitment with any Bayer Group entity(ies) worldwide under any pretext. Please don t rely upon any unsolicited email from email addresses not ending with domain name bayer.com or job advertisements referring you to an email address that does not end with bayer.com . For checking the authenticity of such emails or advertisement you may approach us at HROP_INDIA@BAYER.COM Division: Consumer Health Reference Code: 848595 Contact Us + 022-25311234

We are a leading SaaS and AI-driven Global Supply Chain Solutions software product company and Glass Doors Best Places to Work The only company recognized as a Leader in 3 2021 Gartner Magic Quadrant reports covering supply chain planning solutions, transportation management systems, and warehouse management systems Our current technical environment: Software: Unix, Any scripting language, WMS application (Any), PL/SQL, API, MOCA Future Software Kafka, Stratosphere, Microservices, Java Application Architecture : Native SaaS, Cognitive Cloud Architecture : Private cloud, MS Azure (ARM templates, AKS, HD insight, Application gateway, Virtue Networks, Event Hub, Azure AD) What you will do: Support Engagements: Work with global technical and functional teams to support various customer engagements. Customer Interaction: Understand customer requests, support designed products/solutions to meet business requirements, and ensure high customer satisfaction. Issue Resolution: Address and resolve technical issues adhering to SLAs, document learnings, and create knowledge articles. Environment Management: Replicate and maintain customer environments and knowledge of customer solution architecture and integration points. Customer Satisfaction: Provide quality and timely solutions to improve customer satisfaction and follow-up until closure. Stakeholder Interaction: Interact with internal and external stakeholders and report to management. Process Improvement: Identify areas for improvement and automation in routine tasks. Continuous Learning: Stay updated with new technologies and products, demonstrate quick learning ability, and maintain good interpersonal and communication skills. Architecture Simplification: Drive simpler, more robust, and efficient architecture and designs. Product Representation: Confidently represent product and portfolio, including vision and technical roadmaps, within the company and to strategic customers when necessary. Detailed Responsibilities: Customer Issue Resolution: Understand customer-raised issues, especially in Cloud/SaaS environments, and take appropriate actions to resolve them. Code Review: Review product source code or design documents as necessary. Case Management: Own and resolve all cases for global customers, adhering to defined SLAs. Knowledge Sharing: Document learnings and create knowledge articles for repeated cases. Environment Replication: Replicate and maintain customer environments. Solution Knowledge: Maintain knowledge of customer solutions and customizations. Urgency in Interaction: Demonstrate a sense of urgency and swiftness in all customer interactions. Techno-Functional Point of Contact: Act as the techno-functional POC for all cases, ensuring timely triage and assignment. Global Collaboration: Utilize instant messenger and other tools to collaborate globally. Shift Work: Work in rotational shifts and be flexible with timings. Goal Achievement: Meet organizational and team-level goals. Customer Satisfaction: Improve customer satisfaction by providing quality and timely solutions and follow-up until case closure. Process Automation: Identify areas for improvement and scope for automation in routine tasks or activities. Team Player: Help in meeting team-level goals and be a team player. What We Are Looking For: Educational Background: Bachelor s degree (STEM preferred) with a minimum of 5 to 7 years of experience. Team Experience: Experience in working as a team. Skills: Good communication and strong analytical skills. Technical Proficiency: Experience in working with SQL/Oracle DB complex queries. Domain Knowledge: Fair understanding of the Supply Chain domain. Support Engineering Experience: Experience in support engineering roles. Techno-Functional Expertise: Possess strong techno-functional expertise. Tech Savviness: Ability to adapt to any technology quickly. Critical Issue Support: Provide technical and solution support during critical/major issues. Tool Experience: Experience with varied tools such as AppDynamics, Splunk, and ServiceNow. Shift Flexibility: Flexible to work in shift timings: Shift 1: 6 am to 3 pm Shift 2: 2 pm to 11 pm Shift 3: 10 pm to 7 am

Date Posted: 2025-06-23 Country: India Location: 126/31, 4th Floor, Shalimar Square, B N Road , Lal Bagh, Lucknow, India Job Description Will be responsible for providing safe working site for installation workmen at various construction job sites. Will adhere to Otis Safety, Ethics & Quality guidelines. The Person will be responsible for Installation of New Elevators and modernization execution. The role requires involvement with the Sales Team during Pre-Bid Meetings and further to Site Readiness, Lift Installation, Quality Inspections, Customer Interaction, Lift Handover both Internally and Externally. The Profile requires managing Portfolio of Lifts both in Commercial & Residential sites and ensuring timely handover of Lifts with positive Margins and complying to Otis Safety & Quality Standards. Role requires managing team of Otis Employees namely Commissioning Engineers and Field Partner teams for Lift Installations. To ensure relationship management with customers at site. To ensure regular interaction with internal stake holders namely Factory, Finance, Field Engineering etc for smooth functioning of the Installation work in defined area. Cordial relationship with builders, architects, owners, Govt. Inspectors etc. Candidate specifications: Candidate should be BE/B.Tech- Electrical/Mechanical with relevant work experience of 5 to 6 years. Candidate should have prior experience of working in an elevator company and should possess team handling skills. Good communication skills- written & verbal for customer interaction. Should be proactive and self-starter. .

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

Position Title: Supervisor, Credit and AML/ATF Analysts Status: Full Time Work from Office Hours: Monday Friday, 9:00am - 8:00pm EST Rate of Pay: Competitive salary based on experience and qualifications Key Responsibilities: Team Management: Supervise and lead a team of Credit Analysts and AML/ATF Analysts. Provide guidance, training, and support to team members to ensure high performance and professional development. Conduct regular team meetings to review performance, address issues, and communicate updates. Fraud and Credit Risk Review: Oversee the review of new applications for fraud and credit risk, including outbound calls for fraud and employment verification. Supervise real-time analysis of conversations with applicants to assess potential fraud risk. Ensure documentation and approval requirements are based on analysis of credit policies. Credit Management: Administer and control credit terms and limits. Perform credit limit reviews, reinstatements, and account maintenance. Assess creditworthiness of prospective customers, approving, recommending, and negotiating credit terms and limits appropriate to the customer s requirements and ability. Customer Interaction: Communicate directly with applicants, adhering to brand standards. Liaise effectively with other areas impacting the Credit Department. Provide exceptional customer service while maintaining high efficiency and accuracy in data analysis and report tracking. Compliance and Reporting: Maintain/exceed established standards and targets, adhering to all credit policies, procedures, and guidelines to mitigate risk. Ensure high levels of accuracy in report maintenance and tracking. Alert Review and Investigation: Investigate accounts and internet sources to determine cardholder eligibility as Politically Exposed Persons/Foreign Persons (PEP/PEFP). Conduct thorough investigations to make determinations related to the Suppression of Terrorism and Economic Sanctions (SOT). Review and analyze unusual transactions that may qualify for reporting under the Prevention of Money Laundering Act (PMLA) guidelines. Data Analysis and Reporting: Analyze data quickly and efficiently to identify potential risks and ensure compliance with AML/AFT regulations. Maintain a high level of accuracy in report maintenance and tracking, ensuring all findings are documented and reported appropriately. Compliance and Risk Management: Ensure all activities are conducted in compliance with relevant AML/AFT legislation and internal policies. Collaborate with other departments to address and mitigate identified risks. Qualifications and Requirements: Educational Background: Bachelors degree in Finance, Business Administration, or a related field preferred. Experience: Minimum of 5 years of experience in credit and AML operations or related fields. Previous supervisory experience in the financial sector is an asset. Fluent in English; proficiency in French is an asset. Skills and Competencies: Strong communication skills with an excellent command of English (French is an asset) and a professional telephone manner. Demonstrated analytical and judgment skills required in dealing with moderately complex procedures and situations. Ability to communicate tactfully with various levels of business management in a professional manner. Strong organizational and time management skills with the ability to prioritize and manage a heavy workload. Demonstrated ability to implement change efforts. Highly motivated with the ability to work independently in a fast-paced team environment. Knowledge of PCs and strong keyboarding skills. Proficiency in MS Word, Excel, and Outlook is an asset. TSYS/ADM system knowledge is an asset. Flexibility and willingness to work overtime as required. Additional Information: This role requires rotational shifts, which may include evenings, weekends, and holidays. The position offers opportunities for professional growth and development within the Credit Card Operations department.

Position Title: Supervisor, Credit and AML/ATF Analysts Status: Full Time Work from Office Hours: Monday Friday, 9:00am - 8:00pm EST Rate of Pay: Competitive salary based on experience and qualifications Key Responsibilities: Team Management: Supervise and lead a team of Credit Analysts and AML/ATF Analysts. Provide guidance, training, and support to team members to ensure high performance and professional development. Conduct regular team meetings to review performance, address issues, and communicate updates. Fraud and Credit Risk Review: Oversee the review of new applications for fraud and credit risk, including outbound calls for fraud and employment verification. Supervise real-time analysis of conversations with applicants to assess potential fraud risk. Ensure documentation and approval requirements are based on analysis of credit policies. Credit Management: Administer and control credit terms and limits. Perform credit limit reviews, reinstatements, and account maintenance. Assess creditworthiness of prospective customers, approving, recommending, and negotiating credit terms and limits appropriate to the customer s requirements and ability. Customer Interaction: Communicate directly with applicants, adhering to brand standards. Liaise effectively with other areas impacting the Credit Department. Provide exceptional customer service while maintaining high efficiency and accuracy in data analysis and report tracking. Compliance and Reporting: Maintain/exceed established standards and targets, adhering to all credit policies, procedures, and guidelines to mitigate risk. Ensure high levels of accuracy in report maintenance and tracking. Alert Review and Investigation: Investigate accounts and internet sources to determine cardholder eligibility as Politically Exposed Persons/Foreign Persons (PEP/PEFP). Conduct thorough investigations to make determinations related to the Suppression of Terrorism and Economic Sanctions (SOT). Review and analyze unusual transactions that may qualify for reporting under the Prevention of Money Laundering Act (PMLA) guidelines. Data Analysis and Reporting: Analyze data quickly and efficiently to identify potential risks and ensure compliance with AML/AFT regulations. Maintain a high level of accuracy in report maintenance and tracking, ensuring all findings are documented and reported appropriately. Compliance and Risk Management: Ensure all activities are conducted in compliance with relevant AML/AFT legislation and internal policies. Collaborate with other departments to address and mitigate identified risks. Qualifications and Requirements: Educational Background: Bachelors degree in Finance, Business Administration, or a related field preferred. Experience: Minimum of 5 years of experience in credit and AML operations or related fields. Previous supervisory experience in the financial sector is an asset. Fluent in English; proficiency in French is an asset. Skills and Competencies: Strong communication skills with an excellent command of English (French is an asset) and a professional telephone manner. Demonstrated analytical and judgment skills required in dealing with moderately complex procedures and situations. Ability to communicate tactfully with various levels of business management in a professional manner. Strong organizational and time management skills with the ability to prioritize and manage a heavy workload. Demonstrated ability to implement change efforts. Highly motivated with the ability to work independently in a fast-paced team environment. Knowledge of PCs and strong keyboarding skills. Proficiency in MS Word, Excel, and Outlook is an asset. TSYS/ADM system knowledge is an asset. Flexibility and willingness to work overtime as required. Additional Information: This role requires rotational shifts, which may include evenings, weekends, and holidays. The position offers opportunities for professional growth and development within the Credit Card Operations department.

Position Overview: As a Credit Analyst, you will be part of a team performing outbound calls and offline work, adjudicating credit, conducting thorough investigations on credit bureaus, and deciding on the customer s creditworthiness. Reporting to the Supervisor, Operations, this role offers a solid foundation for a career in Credit Card Operations. Position Details: Position: Credit Analyst Status: Full Time Work from Office Hours: Monday Friday, 9:00am 8:00pm IST Department: President s Choice Financial Rate of Pay: Competitive salary based on experience and qualifications Key Responsibilities: Fraud and Credit Risk Review: o Review new applications for fraud and credit risk, making outbound calls for fraud and em+D120ployment verification. o Analyze conversations with applicants in real-time to assess potential fraud risk. o Document and approve requirements based on analysis of credit policies. Credit Management: o Administer and control credit terms and limits. o Perform credit limit reviews, reinstatements, and account maintenance. o Assess creditworthiness of prospective customers, approving, recommending, and negotiating credit terms and limits appropriate to the customer s requirements and ability. Customer Interaction: o Communicate directly with applicants, adhering to brand standards. o Liaise effectively with other areas impacting the Credit Department. o Provide exceptional customer service while maintaining high efficiency and accuracy in data analysis and report tracking. Compliance and Reporting: o Maintain/exceed established standards and targets, adhering to all credit policies, procedures, and guidelines to mitigate risk. o Ensure high levels of accuracy in report maintenance and tracking. Qualifications and Requirements: Educational Background: o Bachelors degree in Finance, Business Administration, or a related field preferred. Experience: o Previous experience reviewing and approving credit is an asset. o Minimum of 2-3 year of customer service experience. o Credit card experience required; credit and fraud experience is an asset. Skills and Competencies: o Strong communication skills with an excellent command of English (French is an asset) and a professional telephone manner. o Demonstrated analytical and judgment skills required in dealing with moderately complex procedures and situations. o Ability to communicate tactfully with various levels of business management in a professional manner. o Strong organizational and time management skills with the ability to prioritize and manage a heavy workload. o Demonstrated ability to implement change efforts. o Highly motivated with the ability to work independently in a fast-paced team environment. o Knowledge of PCs and strong keyboarding skills. o Proficiency in MS Word, Excel, and Outlook is an asset. o TSYS/ADM system knowledge is an asset. o Flexibility and willingness to work overtime as required. Additional Information: This role requires rotational shifts, which may include evenings, weekends, and holidays. The position offers opportunities for professional growth and development within the Credit Card Operations department.

"Position Overview: As a Credit Analyst, you will be part of a team performing outbound calls and offline work, adjudicating credit, conducting thorough investigations on credit bureaus, and deciding on the customer s creditworthiness. Reporting to the Supervisor, Operations, this role offers a solid foundation for a career in Credit Card Operations. Position Details: Position: Credit Analyst Status: Full Time Work from Office Hours: Monday Friday, 9:00am 8:00pm IST Department: President s Choice Financial Rate of Pay: Competitive salary based on experience and qualifications Key Responsibilities: Fraud and Credit Risk Review: o Review new applications for fraud and credit risk, making outbound calls for fraud and employment verification. o Analyze conversations with applicants in real-time to assess potential fraud risk. o Document and approve requirements based on analysis of credit policies. Credit Management: o Administer and control credit terms and limits. o Perform credit limit reviews, reinstatements, and account maintenance. o Assess creditworthiness of prospective customers, approving, recommending, and negotiating credit terms and limits appropriate to the customer s requirements and ability. Customer Interaction: o Communicate directly with applicants, adhering to brand standards. o Liaise effectively with other areas impacting the Credit Department. o Provide exceptional customer service while maintaining high efficiency and accuracy in data analysis and report tracking. Compliance and Reporting: o Maintain/exceed established standards and targets, adhering to all credit policies, procedures, and guidelines to mitigate risk. o Ensure high levels of accuracy in report maintenance and tracking. Qualifications and Requirements: Educational Background: o Bachelors degree in Finance, Business Administration, or a related field preferred. Experience: o Previous experience reviewing and approving credit is an asset. o Minimum of 3-5 year of customer service experience. o Credit card experience required; credit and fraud experience is an asset. Skills and Competencies: o Strong communication skills with an excellent command of English (French is an asset) and a professional telephone manner. o Demonstrated analytical and judgment skills required in dealing with moderately complex procedures and situations. o Ability to communicate tactfully with various levels of business management in a professional manner. o Strong organizational and time management skills with the ability to prioritize and manage a heavy workload. o Demonstrated ability to implement change efforts. o Highly motivated with the ability to work independently in a fast-paced team environment. o Knowledge of PCs and strong keyboarding skills. o Proficiency in MS Word, Excel, and Outlook is an asset. o TSYS/ADM system knowledge is an asset. o Flexibility and willingness to work overtime as required. Additional Information: This role requires rotational shifts, which may include evenings, weekends, and holidays. The position offers opportunities for professional growth and development within the Credit Card Operations department. "

JOb Responsibilities: Manage Customer Queries/Issues. Determine, collect, and document all information necessary to process customer requests for product shipment on a daily basis. Communicate with customers, warehouses, and freight carriers with regard to expediting sales orders, carrier transit times, warehouse cut off times and late fees. Act as a single point of contact for Account Managers and Sales Partners on behalf of the customer. Conduct root cause analysis to diagnose problem and suggest the best possible solution to the customer in lines with UPL’s policy and procedures. Liase with different teams to expedite the resolution to provide quick resolution/ feedback to customer. Prepare Sales order for all domestic plants and warehouses while ensuring 90 % dispatches within 3 days after schedule. Provide plant wise dispatch plan on daily basis and keep tracking for the same. Track plant wise sales on daily basis and communicate the same to relevant team members. Coordinate with Supply chain and production team through regular plant visit resulting in efficient business transactions. Keeps records of customer interactions, process customer accounts and file documents. Provide logistic support by coordinating with different local transporters for arranging required vehicle ensuring smooth dispatches. Follow up with sales team for purchase orders and provide information around material availability. Knowledgeable of all resources available within UPL to respond to customer’s requirements and/or concerns with timely decision making and problem solving Performs special assignments and related duties to improve customer service as business dictates. Must be able to interact with customers and project a positive and professional image of UPL during high stress situations. REQUIRED EDUCATION AND EXPERIENCE: Graduation Required 3-5 years of professional experience Ability to assist customers in various situations Good Communication Skills LOCATION: Mumbai, India KEY SKILLS REQUIRED: Must possess sales and customer relation skills. Good problem solving and analytical skills and detail oriented. Ability to maintain professional conduct that exemplifies the corporate policies at all times, particularly when interacting directly with internal and external customers. Ability to handle sensitive information with confidentiality and discretion. Proficient at multi-tasking.

Apac Financial Services Private Limited is looking for Relationship Officer to join our dynamic team and embark on a rewarding career journey Building and maintaining strong relationships with clients and customers, regularly communicating with them to understand their needs and provide appropriate solutions Responding to customer inquiries and complaints in a prompt and professional manner, and resolving any issues that arise Actively seeking new business opportunities and conducting sales presentations to potential clients Collaborating with other departments such as product development, marketing, and operations to ensure customer needs are met and exceeded Maintaining accurate records of customer interactions and transactions Identifying trends in customer behavior and providing insights to the organization on ways to improve customer satisfaction Ensuring compliance with company policies and procedures and regulatory requirements Participating in team meetings and contributing to the overall success of the organization Excellent communication and interpersonal skills, including the ability to build rapport and trust with customers Strong problem-solving and decision-making skills

Apac Financial Services Private Limited is looking for Relationship Officer to join our dynamic team and embark on a rewarding career journey Building and maintaining strong relationships with clients and customers, regularly communicating with them to understand their needs and provide appropriate solutions Responding to customer inquiries and complaints in a prompt and professional manner, and resolving any issues that arise Actively seeking new business opportunities and conducting sales presentations to potential clients Collaborating with other departments such as product development, marketing, and operations to ensure customer needs are met and exceeded Maintaining accurate records of customer interactions and transactions Identifying trends in customer behavior and providing insights to the organization on ways to improve customer satisfaction Ensuring compliance with company policies and procedures and regulatory requirements Participating in team meetings and contributing to the overall success of the organization Excellent communication and interpersonal skills, including the ability to build rapport and trust with customers Strong problem-solving and decision-making skills