223 Customer Communication Jobs

To develop and deploy quarterly and annual plans, programs and policies for company sales dealers; meet all cross company sales objectives such as budgets, preparation, forecasting of sales targets and so on. To communicate with customers and merchants to improve and develop business relationships, in addition to maintain constant follow up on their feedback To monitor regularly the performance of dealers based on business parameters like volumes, market share, collection, delivery, spare parts sales etc in their allotted territories To analyses data to understand the market share, Tehsil wise coverage, area wise segment, Bank wise retail finance etc of dealership territory to understand the area of development at dealership To provide feedback to seniors and Head Office on the product performance, competitors activities and latest trends in the market for helping in evolving in competitive strategy To assure optimum inventory levels to gain maximum cost and savings without having the sales plans To be responsible for the achievement of company billing and collection targets through distributor and dealer network To increase in company business through subsidy business by doing follow-up of government schemes and subsidies schemes

Job Description: You will be working as a Mobile Automation & Manual Tester in a Health care domain with 4 to 10 years of experience in Automation testing. Your responsibilities will include experience in both Web and mobile application automation, unit testing, and a strong knowledge in STLC. You should also have a strong experience in Automation based on BDD (like Specflow) and Framework development, Test script design. It is essential for you to have expertise in tools like Appium, Python/Java, and be proficient in customer communication. You will be responsible for requirement analysis, writing test cases, test execution, test results reporting, and defect reporting. Exposure to device testing and test data simulation is required for this role. Additionally, you should be experienced in using test and defect management tools like Jira and have a good understanding of Compatibility Testing on Browsers and Mobile. Experience in Embedded Testing/Medical device connectivity and Health Care knowledge would be advantageous. Your duties will involve reading all the documents to understand the testing requirements, designing automation frameworks based on requirements, developing test cases/scripts, prioritizing testing activities, executing test cases, reporting defects, and tracking them till closure.,

Job Description: As a Finance Operations Manager, you will utilize your extensive experience in NBFCs and digital lending to oversee and enhance financial operations and partner integrations. Working closely with B2B clients and finance partners, you will play a pivotal role in delivering smooth EMI financing solutions. Your responsibilities will include managing key B2B sales accounts, integrating third-party finance players, providing customer support, optimizing processes, ensuring compliance, and monitoring the performance of finance partners. You will be responsible for maintaining strong client relationships, explaining financing workflows to clients, and acting as a key point of contact for all financing-related inquiries. Additionally, you will lead the integration and operational setup with third-party finance players, ensuring seamless processing and quick issue resolution. In your role as a Finance Operations Manager, you will serve as a bridge between finance partners, internal sales teams, and end customers, facilitating smooth EMI rollouts and faster disbursals. By analyzing and optimizing current processes, you will aim to improve turnaround times and enhance customer journeys for EMI and lending options. Furthermore, you will be tasked with ensuring compliance with regulatory norms and maintaining accurate documentation for internal and external audits. This is a full-time position based in Navi Mumbai with occasional travel requirements. The role offers benefits such as paid sick time and Provident Fund, with a day shift schedule from Monday to Friday. If you are a seasoned finance professional with a passion for optimizing financial operations and fostering strong client relationships, we invite you to join our dynamic team as a Finance Operations Manager.,

You are applying for a position at Swan Silks, a newly opened Silk Sarees store located near Ashwini Junction, Chembukkav Thrissur 680020. As a candidate, you should be above 25 years of age and must be a male. The ideal candidate will have prior experience in Retail Sales specifically in the Thrissur area. Living near Aswini Junction Chembukkavu Thrissur would be advantageous for this role. Your responsibilities will include managing the morning opening and night closing of the store independently. You will be in charge of daily store operations, communicating with customers both in-store and online, and actively participating in sales to meet daily sales goals. Additionally, you will be responsible for taking product pictures and videos, displaying sarees, handbags, and jewelry on shelves, putting price stickers, and maintaining the cleanliness of the store. The working hours for this position are from 9:00 a.m to 8:00 p.m, six days a week with Mondays being the designated off day. As part of the application process, you will need to provide photocopies of your CV, Experience Certificates, Aadhar Card, and Thuna Kerala Police Clearance Certificate. This is a full-time and permanent position with a fixed shift schedule and the potential for performance bonuses. The work location will be in person at the store. The application deadline is 25/07/2025, and the expected start date is 30/07/2025.,

The job involves various tasks such as order processing, customer communication, sales data management, and coordination with other departments. As a full-time employee, you will be responsible for ensuring efficient order processing, maintaining effective communication with customers, managing sales data accurately, and collaborating effectively with different departments within the organization. In addition to the challenging tasks, you will be entitled to several benefits including food provided, health insurance, and Provident Fund. The compensation package includes a yearly bonus to recognize your hard work and dedication towards achieving the company's goals. The work schedule for this position is during the day shift, allowing for a healthy work-life balance. The work location is in person, providing you with the opportunity to work closely with your colleagues and immerse yourself in the company's culture. If you are interested in this position and would like to learn more about the role, please reach out to the employer at +91 9087355059. Your potential employer is looking forward to speaking with you and discussing how your skills and experience can contribute to the success of the team.,

You are a smart, driven, and passionate individual who is enthusiastic about technology. Join our team of tech enthusiasts at Codelattice who are dedicated to creating impactful innovations. If you are someone who thrives in a dynamic digital environment, this could be the perfect opportunity for you. At Codelattice, we are driven by our passion for technology. We are constantly exploring digital advancements that can revolutionize our clients" businesses. As a team, we believe in collaboration and co-creation, inspiring each other to deliver outstanding work every day. Continuous learning is at the core of our culture. We foster a supportive environment where mentorship and growth are encouraged. We value the freedom for everyone to learn and contribute their unique skills and knowledge. In our workplace, you are your own boss. We empower our team members to take the lead in their areas of expertise without micromanagement. If you encounter challenges, rest assured that we will provide the necessary support to help you overcome them. With a global vision, we aim to be a leading solutions provider on an international scale. Through cutting-edge technology and innovative products, we strive to connect business communities worldwide. As strong advocates for gender diversity in technology, we champion women in the field. We are committed to creating a nurturing and inclusive environment that empowers our female colleagues to excel in their chosen domains. Join us at Codelattice and be part of a team that values creativity, collaboration, and continuous growth. --- **Job Title:** Email Specialist **Location:** Calicut **Job Description:** As an Email Specialist at Codelattice, you will be instrumental in providing technical support and assistance to customers and internal stakeholders. Your role will involve troubleshooting technical issues, maintaining documentation, and contributing to the implementation of technical solutions. Strong communication skills, attention to detail, and a problem-solving mindset are essential for success in this role. **Role and Responsibilities:** - **Provide Technical Support:** Respond to customer inquiries and issues through various communication channels promptly and professionally. Troubleshoot technical problems and offer solutions, escalating complex issues as necessary. - **Issue Resolution:** Diagnose and resolve email-related technical issues effectively. - **Customer Communication:** Clearly communicate technical solutions to customers, ensuring they understand and are satisfied with the resolution. Maintain professionalism and empathy in all interactions. - **Documentation:** Develop and update documentation on technical support processes, troubleshooting guidelines, and knowledge base articles for easy access by the support team and customers. - **Collaboration:** Work collaboratively with cross-functional teams, provide feedback on product enhancements, and contribute to improving support processes. - **Training and Development:** Stay informed about industry trends, new technologies, and best practices in technical support. Engage in training sessions to enhance technical skills and knowledge. **Qualifications:** - Bachelor's degree in Computer Science, IT, or related field preferred. - Strong problem-solving abilities and independent troubleshooting skills. - Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical users. - Familiarity with operating systems, networking principles, and software applications. - Proficiency in help desk software and remote support tools. - Ability to work collaboratively in a fast-paced environment and effectively prioritize tasks. Join us at Codelattice and be part of a team that values innovation, collaboration, and personal development.,

As a Claims Processing & Adjudication professional, you will be responsible for evaluating and processing medical/health insurance claims in accordance with policy terms, SOPs, and quality benchmarks. Your role will involve validating coverage, exclusions, sub-limits, and waiting periods against policy documents to ensure accurate claim processing. Ensuring documentation accuracy and compliance is crucial in this role. You will be required to maintain complete and compliant claim files that adhere to IRDAI guidelines and internal policies. Participation in quality control reviews and corrective actions will be necessary to uphold production and quality standards. Additionally, preparing detailed claim notes, summaries, and system entries with zero data discrepancies will be part of your routine tasks. Effective customer communication is key in this position. Handling inbound/outbound calls and emails to explain policy terms and conditions, claim decisions, and necessary documents to customers is essential. Providing timely status updates and resolving customer queries in a professional manner will be a significant aspect of your daily responsibilities. You will also be responsible for fraud detection and investigation. Identifying suspicious patterns, inconsistencies, or potential fraud and escalating for further investigation when necessary will be part of your duties. Conducting basic fact-finding activities such as doctor/hospital verification and requesting additional documents to support validity checks will also be required. In the realm of issue resolution and coordination, you will play a vital role in liaising with hospitals, TPAs, and internal teams to resolve mismatches, billing errors, and document gaps efficiently. Adaptability and continuous improvement are essential in this role. You will need to be able to work across multiple product lines and processes, supporting your peers during peak workloads. Additionally, suggesting process improvements to enhance turnaround time, accuracy, and customer experience will be encouraged. Participation in refresher trainings and staying updated on regulatory changes will also be expected. Keeping track of daily productivity, pending queues, and exceptions, and reporting them to the team lead/manager will be part of your responsibilities. Maintaining secure records and ensuring the confidentiality of customer data at all times is of utmost importance. If you are looking to embark on a full-time career in the field of Claims Processing & Adjudication and are eager to contribute to a dynamic team, we encourage you to apply now at btwgroup.co/careers. Job Types: Full-time, Fresher Work Location: In person For further inquiries, please contact the employer at +91 9503776369.,

As a Growth Executive at the Founders" Office in Gota, Ahmedabad, you will have the exciting opportunity to work closely with the founders and play a direct role in scaling the brand through marketing, creative design, and data-driven growth strategies. This role offers hands-on experience in key decision-making processes and the chance to be part of something impactful and long-lasting. Your key responsibilities will include designing and developing marketing materials using tools like Canva, engaging with existing and potential customers to maintain relationships and gather insights, monitoring key performance metrics and conversion data to optimize strategies, and assisting in creating a detailed Marketing Manual for future marketing and communication efforts. To excel in this role, you should have a strong understanding and interest in marketing and brand communication, proficiency in Canva and basic design principles, basic knowledge of marketing analytics and customer engagement strategies, excellent verbal and written communication skills, strong organizational skills, self-motivation, and eagerness to learn. You should also be comfortable working directly with founders and in a fast-paced environment. In return, you will receive a fixed monthly salary ranging from 15,000 to 20,000, annual performance incentives, direct exposure to strategic planning with the founders, hands-on experience in building and executing marketing campaigns, and opportunities for learning, growth, and long-term career advancement. If you are a proactive individual between the ages of 21 to 35 with at least 1-3 years of experience in marketing and a desire for a long-term commitment, we would love to meet you and discuss how you can contribute to our team at Helpmate Solution.,

You will be responsible for reaching out to existing and potential customers to present Mahavir Health's product and service offerings. It will be crucial to learn the details about our products and services in order to effectively address any questions or issues customers may have. Communication with customers to understand their requirements and needs will be a key aspect of this role. Based on clients" needs and capabilities, you will offer suitable solutions and direct prospects and leads to the sales team. Meeting sales quotas will be a consistent goal to strive towards. Tracking and documenting calls and sales activities, as well as updating client records, will be part of your routine tasks. This is an incentive-based job with a focus on tele sales executive duties. The employment type for this position is permanent, with a full-time commitment of 9 hours per day. The role falls under the category of Tele Sales Executives. As part of the compensation package, there is a performance bonus structure in place. The work schedule is during the day shift, and the work location is in person. Job Types: Full-time, Commission,

The ideal candidate will have experience in all stages of the sales cycle. You should be confident in building new client relationships and maintaining existing ones while demonstrating evidence of strong skills and possessing good negotiation skills. Responsibilities include building relationships with prospective clients, maintaining consistent contact with existing clients, managing the sales pipeline, analyzing the market to establish competitive advantages, tracking metrics to ensure targets are met, communicating with customers, making outbound calls to potential customers, and following up on leads. You should also focus on understanding customer needs, identifying sales opportunities, answering potential customers" questions, sending additional information, keeping up with product and service information updates, and developing & implementing innovative sales & marketing strategies across multiple channels. Additionally, you will be responsible for analyzing trends, data, demographics, pricing strategies, and other information to potentially improve marketing and sales performance, using alternative & collaborative thinking to generate and realize sales leads, monitoring performance and presenting regular reports, as well as meticulous planning and excellent execution. Qualifications for this position include a Bachelor's degree, 1+ years in the sales industry, experience in the full sales cycle including deal closing, demonstrated sales success, strong negotiation skills, strong communication and presentation skills, preferred software sales experience, exceptional written and oral communication skills, ownership and commitment, proficiency in MS Excel & PowerPoint, self-motivation & passion to achieve results, innovative & out-of-the-box thinking, willingness to travel, and passion for serving clients. This is a Full-time, Permanent position with benefits such as Leave encashment, Provident Fund, and a Performance bonus. The schedule includes Day shift, Fixed shift, and Morning shift availability. Ability to commute/relocate to Mohali, Punjab is required. Proficiency in English is a must, and Day Shift availability is also required. Work Location: In person,

The Client Onboard Analyst 1 is a trainee professional role that requires a good knowledge of the range of processes, procedures, and systems involved in carrying out assigned tasks. You should have a basic understanding of the underlying concepts and principles of the job. It is important to have a good understanding of how your team interacts with others to achieve the objectives of the area. Your role involves making evaluative judgments based on the analysis of factual information. You will be expected to resolve problems by identifying and selecting solutions based on your acquired technical experience, guided by precedents. It is crucial to exchange information in a concise and logical manner and be sensitive to audience diversity. The impact of your role on the business is limited and restricted to your own job. **Responsibilities:** - Processing clients" requests related to system set up, including signatories updates and documentation lodgment. - Co-operating with internal partners to perform systems maintenance based on documentation related to account opening and maintenance processes. - Providing responses to client and internal inquiries. - Preparing documentation for archiving. - Applying appropriate bank regulations while processing requests. - Remaining up to date with current procedures, internal rules, external regulations, and following changes in relevant documents. - Documenting operation procedure updates. - Processing clients" instructions with the highest accuracy and effectiveness, ensuring adherence to deadlines. - Verifying and authorizing data entered in the systems. - Ensuring all queries are dealt with efficiently and timely. - Escalating urgent/risk issues through appropriate channels. - Co-operating with and supporting other teams/employees as per supervisors" instructions. - Performing other crucial tasks as instructed by supervisors, such as participation in trainings, projects, conference calls, and systems testing. - Ensuring high levels of client satisfaction through strong product, process, and client knowledge, while identifying and suggesting process improvements. - Assisting in the implementation of validated process improvements. - Understanding procedures and controls for operational processes, supporting the Manager with the quality assurance process. - Responsible for coordinating projects around internal processes and participating in user acceptance tests of new systems. - Executing day-to-day responsibilities effectively and completing any other work related to this function as instructed by the supervisor. **Qualifications:** - Previous experience in financial services preferred. - Knowledge of bank products related to opening and maintaining bank accounts, customer communication experience (internal/external), and knowledge of finances and banking. - Flexibility, team spirit, loyalty, and high attention to detail. - Good PC skills (Excel, Word) and fluency in both written and spoken English. - Ability to work under pressure and meet deadlines. - Proficient knowledge of English (written and spoken). **Education:** - Bachelors/University degree or equivalent experience If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, please review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.,

Key Responsibilities: Developing and implementing quality control systems: This includes creating procedures for inspecting, testing, and evaluating products and processes. Monitoring and evaluating performance: This involves tracking key metrics, conducting audits, and identifying areas for improvement. Ensuring compliance: This includes adhering to industry regulations, safety standards, and company policies. Analyzing data and reporting: Collecting and interpreting data to identify trends, root causes of quality issues, and areas for improvement. Leading and training staff: Providing guidance and support to employees on quality control procedures and best practices. Fostering a culture of quality: Promoting a mindset of continuous improvement and excellence throughout the organization. Preferred candidate profile Candidate required from sheet metal and heavy fabrication company

Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0-1 Years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoints. Customer communications can happen over the phone, via text, over chat, or face to face. What are we looking for Ability to work well in a teamPrioritization of workloadAbility to perform under pressureAdaptable and flexibleCollaboration and interpersonal skills Ability to work well in a teamPrioritization of workloadAbility to perform under pressureAdaptable and flexibleCollaboration and interpersonal skills Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe Position Summary The Field Service Technician provides preventive maintenance, troubleshooting, repair, calibration and installation support on various mechanical, electro-mechanical, and electronic units The Technician Interacts with customers on a daily basis and completes associated administrative tasks as required Think of this as an electrical- mechanical- plumber- Customer Service Technician all rolled into one Every day, something special happens at STERIS Duties Perform preventive and corrective maintenance required on STERIS and related product lines This includes: disassembling, replacing, or repairing defective parts; reassembling as required; troubleshooting, adjusting/calibrating ready for use by using standard and specialized tools by using technical manuals etc Troubleshoot, repair or refurbish standard and special purpose equipment and systems components Perform administrative duties as assigned to ensure effective planning, utilization, and required paperwork completion This includes, but is not limited to: communicating schedule changes to the Customer Operations Department daily; computer synchronization daily; complete service reports and activities within two business days after completing a customer visit, maintain on-site Customer Service Logs/Total Maintenance Care books according to STERIS procedures; and maintain tools and parts inventory to prescribed levels as required by Service Manager Develop and maintain effective, communicative relationships with customers, managers Communicate activities to customers include scheduling of Preventive Maintenance and estimated time of arrival for unscheduled work Utilize provided product and industry knowledge to assure customers expectations of service are exceeded Respond to routine customer and sales questions regarding equipment operation and performance or direct questions straight to more experienced colleagues Maintains courteous, smart and professional demeanor when working with customers, contractors, management and colleagues Utilize customer protocols when entering and exiting facilities Follows all STERIS and Customer Health & Safety protocols and procedures Learn about STERIS solutions for our customers to enhance sales and growth in the field and pass on leads to management and sales where possible Closely network with all FSR II and FSR III in the team Other duties as assigned This list intends to give an overview of the duties expected from a candidate for this position Tasks may vary and are not limited to the above items Duties cont'd Education Degree Associate's Degree High School Diploma or GED Required Experience Education/License Requirements Associate's degree in Electronics, mechanical or similar degree, plus one year of related experience, or a High School Diploma/GED with a minimum of five years of experience Experience/Skills Requirements Excellent interpersonal and Customer communication skills Strong technical and troubleshooting skills Proficiency in computers and Windows software General knowledge of the following: principles and methods of sterilization, steam generators, operating lights and tables, industrial controls, central processing systems, and modular transport systems Strong organizational and problem-solving skills Ability to work independently without supervision Flexibility to handle multiple and changing priorities Ability to work flexible hours, sometimes outside normal business hours and travel as required The Scientific Division requires general knowledge of GMPs (Good Manufacturing Practices) and GLPs (Good Laboratory Practices) Valid and clean drivers license Working Conditions Position requires routine walking, bending, kneeling, and squatting, sitting, standing, reaching, and twisting Must perform work from floor level to above shoulder height Must routinely lift/lower/carry 1 to 35 pounds (daily), occasionally lift/lower 36 to 49 pounds (8 per month), and lift/lower 50 to 100+ pounds periodically (2 per year) Must climb ladders and/or scaffolds and work above floor height Must crouch, stoop or squat to work inside or under equipment, or move through low headroom spaces Position requires routine pushing, pulling, grasping and manual dexterity in the use of hands, arms and shoulders Walking great lengths at a time and standing for extended periods of time Able to work in tight spaces Push/pull wheeled transporters and/or palletized product using up to approximately 50 lbs of force Work in and around hospital personnel, sensitive medical equipment and patients Must travel to customer sites that include, but are not limited to: hospitals, operating rooms, laboratories, surgi-centers, pharmaceutical production facilities, animal research centers, and possibly morgues May be subject to customer drug testing, customer specific safety training, or customer SOP training Flexible scheduling may be required to accommodate customer needs This may include working outside of an 8:00 AM to 5:00 PM workday and weekends Required to live within 50 miles of the center of the territory Commute within assigned territory is compensable after the first 30 minutes (or 25 miles) of drive time in the morning and the last 30 minutes (or 25 miles) of drive time in the evening The expectation is that all FSR Is pass an assessment for promotion to FSR II by no later than their 4th annual review with STERIS Continued employment with STERIS in an FSR capacity is dependent upon successful completion of the assessment and promotion to FSR II

Key Skills : Linux/UNIX, firewall configuration (Checkpoint, Cisco, Juniper, Fortinet), network security support, scripting (PERL, Shell), SRE/DevOps basics, customer communication, problem-solving, multitasking. Roles & Responsibilities: Support global customers via email, phone, and webcasts. Guide customers, partners, and Sales Engineers in installation, operations, and troubleshooting. Maintain and update the knowledge base. Contribute to the setup and growth of the support organization. Introduce and implement new support methodologies and tools. Work closely with global support teams, R&D, Delivery, and Product Management. Experience Requirement: 3-7 years of experience in a similar technical support role within a software company. Hands-on experience with Linux/UNIX environments. Experience in firewall administration and configuration (Checkpoint, Cisco, Juniper, Fortinet, etc.). Experience in supporting network security software products. Comfortable working in a 24x7 support environment, including irregular hours. Education: Any Graduation.

As a Purchase Coordinator, your primary responsibility will be to manage vendor relationships in order to identify, evaluate, and maintain partnerships with suppliers and vendors. You will be tasked with negotiating pricing and terms to ensure cost-effective purchasing for the organization. Additionally, you will process purchase requisitions, obtain quotes, and initiate purchase orders based on business requirements. Your role will also involve inventory management to ensure that stock levels are monitored and maintained effectively to prevent stockouts or excess inventory. You will be responsible for tracking orders and ensuring timely delivery of goods and services, while also ensuring proper documentation of all transactions. Collaboration with the quality assurance team will be required to ensure that purchased items meet the required standards. In terms of delivery coordination, you will be responsible for managing logistics by coordinating with internal teams and external logistics providers to ensure the timely and accurate delivery of purchased items to their respective locations. You will need to track shipments regularly to ensure adherence to delivery schedules and provide updates to relevant teams. Addressing any issues or delays in deliveries promptly and taking necessary actions to resolve them will also be part of your responsibilities. Furthermore, you will be in charge of ensuring that all delivery documentation is completed and filed correctly, including delivery notes, invoices, and receipts. Customer communication will also be essential as you coordinate with customers, whether internal or external, for the timely and efficient delivery of goods. This is a full-time position with benefits such as cell phone and internet reimbursement, a morning shift schedule, and a yearly bonus. The ideal candidate will have at least 4 years of experience in furniture purchase and coordination. The work location is in person.,

As a Telesales Executive at BERG INFOTECH LLP, your main responsibility will be to convert leads for the company by engaging in telephonic conversations with potential clients. It is essential to maintain accurate records of all conversations in order to track progress and follow up effectively. While communicating with leads, you should adhere to the provided sales script and strategy. However, you should also be prepared to adapt and improvise within the scope of your role as a telesales executive to better engage with potential customers. In addition to converting leads, part of your role will involve updating customers about new product launches and recording their reactions. This feedback will be valuable for the company to understand customer preferences and improve future sales strategies. As a telesales executive, it is important to stay informed about the latest industry trends. By keeping up-to-date with industry developments, you will be better equipped to engage in meaningful conversations with potential clients and address their needs effectively. If you are passionate about sales and technology, BERG INFOTECH LLP offers you the opportunity to work with a company that provides reliable business solutions in the dynamic technology market. Join us in guiding organizations of all sizes through the challenges and opportunities of technological growth. Contact us today to learn more about how you can contribute to our team.,

As a member of our team at Fantek, you will be expected to collaborate effectively with individuals across various departments. Your responsibilities will encompass self-study and research to enhance your proficiency in solid modeling, utilizing the appropriate software packages to develop models that reduce manual intervention. We are seeking candidates with a solid understanding of Solidworks, particularly for specific applications. Eligibility is limited to students in their 3rd or final year of study. While domain knowledge and expertise are beneficial, they are not mandatory requirements for this role. Your tasks will include creating 3D models based on 2D drawings provided by clients, conducting analysis through computer simulation to enhance designs and bolster reliability, and generating reports to present findings to customers. Engaging with vendors and clients to discuss designs and analyses, as well as corresponding with customers to gather essential input and output data, are essential aspects of the position. Moreover, preparing training materials derived from acquired knowledge for simulation purposes will be part of your responsibilities. This full-time position is ideal for individuals with a background or interest in Mechanical or Industrial Engineering.,

As a Technician or Senior Technician in this role, your primary focus will be on configuring and installing CCTV systems (both IP and Analog) as well as installing and configuring Fire Detection Systems (both Addressable and Conventional). Additionally, you will be responsible for leading a team, communicating effectively with customers, and possessing knowledge of fire protection systems. Your responsibilities will include configuring and installing CCTV systems, installing and configuring Fire Alarm Systems, and having knowledge of Hydrant systems. Effective communication with customers to understand their requirements and generating new business opportunities will also be part of your role. Key skills required for this position include the ability to handle teams and customers effectively, knowledge of fire detection and protection systems, CCTV systems, electrical work, Fire Protection systems, and EPBX systems. Additionally, having strong reporting skills will be beneficial in this role. This position also offers the opportunity for growth as a Senior Technician or Team Leader.,

The Relationship Officer plays a crucial role in establishing and nurturing strong connections with clients, thereby contributing significantly to the company's sales endeavors through effective customer communication and relationship management. Acting as a key intermediary between the organization and its clientele, the Relationship Officer is instrumental in ensuring client satisfaction and fostering long-term client retention. Key responsibilities of the Role include developing and sustaining relationships with clients, comprehending their needs, and providing tailored solutions. Serving as the primary point of contact for clients, the Relationship Officer excels in delivering exceptional customer service, identifying new business opportunities within the existing client base, and collaborating closely with the sales and marketing teams. Furthermore, the incumbent is tasked with monitoring customer accounts, promptly addressing client concerns, meeting sales targets, and generating reports on client accounts. Participation in networking events, staying abreast of industry trends, and implementing strategies for client retention are also integral aspects of the position. The ideal candidate for this role possesses a Bachelor's degree in Business Administration, Marketing, or a related field, coupled with prior experience in sales or customer service. A proven track record of meeting sales targets, along with excellent communication, interpersonal, negotiation, and networking skills, are essential requisites. Proficiency in CRM software and MS Office, exceptional time management and organizational abilities, adept problem-solving skills, and a knack for critical thinking are also key qualifications. Demonstrating adaptability and resilience in a fast-paced environment, a good understanding of market trends and industry regulations, and the capability to work both independently and collaboratively within a team are vital attributes. Additionally, being highly motivated, results-driven, and customer-centric, while possessing certifications in sales or customer relationship management (CRM), is advantageous for this role. Required Skills: negotiation, certifications, client retention strategies, problem-solving, teamwork, marketing, networking, results-driven mindset, client retention, sales, customer service, customer communication, client satisfaction, report preparation, CRM software, communication, marketing strategies, retention, independent work, industry regulations, motivation, adaptability, time management, organizational skills, business opportunities, relationship management, resilience, results-driven, business development, interpersonal skills, MS Office, critical thinking, industry trends, sales targets, market trends.,

Mission As a member of the IBA family and acting as a leading player in the field of Quality Assurance in Radiation Therapy and Medical Imaging, IBA Dosimetry continuously innovates solutions that enhance quality and outcome of cancer treatments Our products are distributed worldwide and we are very proud of our international cultural diversity Employees from over 30 different nations come to work every day sharing the same passion for developing product solutions that protect, enhance and save lives You consider yourself as a professional in your field yet you are also eager to learn continuously Team spirit is part of your genes and new challenges boost your motivation Responsibilities Systematically troubleshot, solve, and document customer complaints related to product issues by leveraging equal parts intuition and technical acumen Routine follow-ups to ensure resolution and customer satisfaction Communication with customers related to handling customers requests and complaints, providing answers and solutions in timely fashion and in accordance with implemented process Manage and dispatch all incoming customer communications (calls and emails) from both external (end users and distributors) and internal users in a timely fashion Acquire deep product knowledge (technical and physics related) with the goal of providing comprehensive responses to customer queries Maintain detailed records of customer interactions, process customer accounts, and file documents Escalate complex customer issues to appropriate support teams Follow communication procedures, guidelines, and policies Recommend potential products or services to management by collecting customer information and analyzing customer needs Remain continually informed and ready to deploy newly acquired knowledge towards resolution of new issues that may stem from recent product updates or newly discovered bugs Requirements Masters degree in Medical Physics from a recognized institution or Dip R P from BARC(Govt of India) Clinical experience is most preferred Intermediate familiarity with MS-Office SuiteExcel, Powerpoint, Word, etc Familiarity with applicable Medical Device Quality Systems (FDA, ISO) Basic knowledge of IT and networking fundamentals In depth-networking knowledge and/or certification (e-g Cisco) is a plus Proficiency in spoken and written English Affinity for teamwork and well-developed interpersonal skills Ability to learn and apply newly acquired product training quickly Willingness to work nights, up to 33% of workdays Self-driven mindset and ability to work independently Devotion to customer success and a desire to put things right in under tight timelines Life at IBA At IBA, we value creativity, innovation, and a commitment to excellence As a certified B Corporation (B Corp), we uphold the highest standards of social and environmental performance If youre ready to embark on a journey where your skills and ideas can truly make an impact, apply now to join our dedicated team Lets shape the future of technology together! Apply today and be part of a mission that matters!

OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we dopowering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us. Your Impact: Reporting to Sr. Manager of Technical Success Services, the primary responsibility of this position is to oversee, develop, and grow the OpenText xECM practice from India COE. At present, 100% of global technical delivery is supported by this team based out of India. This includes aligning with the vision and mission of Technical Success Services, managing and building the practice for scale, prioritizing & managing escalated and large accounts, interfacing with customers, and ensuring governance & compliance with the OpenText Technical Success Services organization. What the role offers: Strong background and pedigree in delivering Managed Services (preferably on the Cloud). Customer-first & Services mindset & Experience. Good grasp of Technology Operations and managing stakeholder relationships. Experience in driving automation and process improvement initiatives. Can independently create and present a vision and roadmap for their org, push the team to achieve more, and also represent challenges (with solutions) effectively. Prior knowledge of xECM or any other industry CCM (Customer Communications Management) products or any of the OpenText products would be an added advantage. What you need to succeed: Relevant managerial experience in Enterprise Production support or managed services environment preferably Cloud with an overall experience of 12+ years. Out of which minimum of 3+ years experience in direct team management as a manager. Leverage the services mindset and culture to build relationships with our top customers. The face of the TSS Team for our xECM customers. Manage relationships with Internal stakeholders (Success Mgmt, Cloud Ops, Engineering & Product Management, Service Management, Professional Services, etc.) Strong analytical skills combined with the ability to work in a fast-paced environment with geographically distributed teams. Experience in Cloud Operations and ITIL is preferred. Required to perform duty manager role in a 24x7 on-call model and flexible to work in EMEA/Americas time zones. Provide a strategic vision & direction to the TSS xECM practice. Strong team building and talent management skills are required. Excellent interpersonal and communication skills, written and verbal. Articulate problems in an executive-friendly manner. Solution mindset to offer potential solutions to each problem.

Variety Innovation Venture Pvt. Ltd. (VIV) is a Gurugram-based Research & Development and Industrial Automation company. We are currently looking for a positive, motivated, and energetic marketing executive to join our team. The candidate will support demand generation initiatives including email campaigns, digital marketing, blog writing, surveys, customer acquisition, and event marketing. Key Responsibilities: Execute digital marketing campaigns across LinkedIn, Facebook, Instagram, Twitter, YouTube, Google, and other platforms. Write technical blogs for product and service awareness through web and social media platforms. Create content for website, social media, and video channels, and manage promotions. Assist in creating advertisements, brochures, inserts, banners, and digital displays. Manage marketing plans and ensure deadline adherence. Update and maintain website content and functionality. Support exhibitions and corporate events. Track and analyze website, social media, and sales data. This is an in-office position (not remote). Perform other assigned duties as required. Required Skills: Excellent writing skills for emails, newsletters, case studies, videos, and presentations. Knowledge of SEO, SEM, B2B platforms, lead generation, and email campaigns. Understanding of CRM, CMS, and website management is a plus. Engineering or technical background preferred. Strong passion for marketing, branding, and customer communication. Relationship-building and PR skills. Creative thinking and idea articulation for innovative marketing approaches. Basic PC skills; proficiency in MS Word, Excel, PowerPoint, and Outlook. Experience with image and video editing tools. Keen interest in learning about automation and latest technologies from a marketing lens

As an Account Manager for Customer Acquisition at Housing.com, you will be responsible for the entire process of lead management, sales, and business development in the region. Your duties will include data management to ensure complete coverage in the assigned territory, tracking key parameters, executing client acquisition campaigns, and generating leads to establish the brand as a leader in property services. You will also be accountable for service delivery, client retention, and providing market intelligence and insights for the marketing team's initiatives. Your role will involve achieving targets in designated areas, developing and maintaining databases, as well as regular reporting and follow-ups. This position will require you to engage in B2B frontline sales activities, map new projects and builders in the territories, acquire new projects and builders to ensure coverage, and meet revenue and coverage targets. To be successful in this role, you should possess a graduation degree with 3 to 5 years of experience in B2B/Channel sales, preferably in real estate, e-commerce, or online business sectors. Strong presentation skills, a passion for selling, personal ambition, resilience, persistence, and the ability to communicate effectively with individuals at all levels are essential qualities for this position.,

As a Technical Support Specialist, you will be responsible for providing timely and effective technical assistance to customers. Your main duties will include troubleshooting and resolving technical issues related to the product, installing and implementing new programs, upgrading operating systems and hardware, taking data backup, and conducting recovery processes. You will also be required to analyze customer problems, diagnose root causes, and implement solutions promptly to resolve issues. Maintaining a professional and courteous demeanor in all customer communications is essential, along with keeping customers proactively informed about the progress of issue resolution. Developing a deep understanding of the product or service offerings is crucial to providing accurate and relevant support. It is important to stay updated on product changes, updates, and new features to better assist customers. In situations where technical issues are complex, you will need to escalate them to the appropriate teams within the organization for further investigation and resolution. Following up with customers to ensure that escalated issues are resolved satisfactorily is also part of your responsibilities. Additionally, you will be responsible for gathering feedback from customers regarding their experiences with the service provided. Collaboration with cross-functional teams, including logistics, is essential to ensure defective or unused parts are returned promptly after the call. You should also be able to check environmental parameters such as earthling for the proper functioning of the product. To qualify for this position, you should have a Diploma/Degree and 1-3 years of relevant experience. Knowledge of desktop operating systems like MS Windows, product problem symptoms and associated root causes, hardware installation, troubleshooting, and maintenance is required. Proficiency in networking concepts, protocols, and troubleshooting, as well as experience with software installation, configuration, and support, is essential. Knowledge of antivirus software, firewalls, and security best practices will be beneficial in this role.,