Customer Care Executive

0 - 31 years

2 Lacs

Dooravani Nagar, Bengaluru/Bangalore

Posted:1 week ago| Platform: Apna logo

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On-site

Job Type

Full Time

Job Description

Walk-in Interview | Bigbasket – Voice Process (Call Support) | Bangalore Note: Only Male candidates are eligible to apply Work from Home Option After 3 Months πŸ“… Interview Date: Thursday, 17th July 2025 πŸ“ Interview Location: Jayanagar 4th Block, Bangalore 🏒 Company: Bigbasket πŸ“ Job Location: Tin Factory, Bangalore πŸ§‘β€πŸ’Ό Role: Customer Support Executive (Voice Process) Job Highlights: β€’ Voice Process (Inbound/Outbound Customer Calls) β€’ 6 Days Working | 1 Rotational Off β€’ πŸ’° Salary: β‚Ή17,000 – β‚Ή20,000 In-Hand + Incentives β€’ 🏠 Work from Home option after 3 months β€’ ❌ No Cab Facility β€’ Language Requirement: Excellent spoken English & Hindi or English & Kannada is mandatory β€’ Male Candidates: Between 6:00 AM to 12:00 AM (midnight) (Any 9-hour shift) Key Responsibilities: β€’ Handle customer calls professionally, providing prompt and accurate assistance. β€’ Troubleshoot customer issues related to orders, services, and delivery. β€’ Maintain call records and update CRM systems accurately. β€’ Escalate complex or unresolved calls to the appropriate team. β€’ Meet individual performance metrics and quality benchmarks. Candidate Requirements: β€’ Education: 10+2 / Graduate / Post Graduate β€’ Communication: Strong spoken English with a clear and professional tone β€’ Problem-solving: Ability to think quickly and resolve issues over the phone β€’ Personality: Positive attitude, patience, and a customer-first approach β€’ Age Limit: Up to 32 years Important Note: β€’ πŸ“ž It is mandatory to call before attending the interview for document checklist, interview briefing, and other essential details. Contact: Falak (HR Lead) πŸ“± Phone: 9844278670

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