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0.0 - 5.0 years
3 - 4 Lacs
Bengaluru
Work from Office
**"Step into a Bright Future with JobShop Multiple Call Center Openings!"** - Looking for a place to start or advance your career? JobShop offers more than just a job; we provide a pathway to success. With multiple call center openings across Bangalores top BPOs, youll find the perfect role suited to your skills and ambitions. Freshers, start with us, and experienced pros, discover new growth! - Apply today with JobShop and unlock many opportunities under one roof! Job Details: Role: Customer Support International Voice Process Location: [Specify location if needed] Experience: Freshers & Experienced candidates welcome Shift: Night Shift (includes night shift allowance) Salary & Benefits: Freshers: 22,000/month + 4,400 Night Shift Allowance + Lucrative Incentives Experienced: 25,000/month + 4,400 Night Shift Allowance + Performance-Based Incentives Additional Perks: One-Way Cab Provided for Easy Commute Attractive Incentives Based on Performance Joining Bonus Get rewarded after completing 3 months! Growth Opportunities within the organization Work in a Dynamic, Supportive, and Fun Environment! Who Can Apply? Excellent Communication Skills in English Freshers & Experienced Candidates (Customer Support/International Process Experience Preferred) Willing to Work in Night Shifts Customer-Oriented with a Problem-Solving Attitude Why Join Alorica? Competitive Salary & Perks Performance-Based Growth Opportunities Work with a Leading Global Brand Friendly & Professional Work Culture Limited Openings Available! Don't Miss This Opportunity! Apply Now & Kickstart Your Career with Alorica! For More Details: Call HR Adeeba-7975182651 or 9964080000 or visit jobshop.ai to explore other open positions with
Posted 1 week ago
0.0 - 5.0 years
1 - 4 Lacs
Chennai
Work from Office
Axis Bank Phones Officer - OMR Road - Chennai Candidates with Excellent English communication only can apply / Hindi speaking must Contact :Ganesa Subramanian Number /whatsapp your cv mention Axis Phones Chennai: 8056659888 (Please dont call only Whatsapp) Please read following points: Education: minimum Graduation completed Immediate joiners only Location: Chennai - OMR Road No cab facility Rotational shifts 24*7 (no night shift for female) Two week offs (Rotational) Active job seekers - Immediate joiners Candidates with Excellent fluency in English only can apply / contact Grade - Officer/ AM Axis Bank India (On-site) #Come As You Are "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply" About Axis Phones: Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact centre to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. Supports sales and operations teams in the day-to-day improvement of transactions and its quality via employee engagement and coaching activities. Keeps a check on any malpractices and defines actions basis severity of incidents. The overall objective is to improve customer engagement leading to superior customer experience with improved productivity and sales effectiveness. About the Role:., The Axis Phones Officer role is focused on rendering services to Axis Bank customers and ensuring satisfactory, first-time resolution is provided for all customer queries. To be successful at this role the incumbent needs to be the best for our customers by ensure process efficiency and cross-sell / up sell set products. Key Responsibilities: Be the best for our customers by - Displaying complete onus to customers queries / problems - Delivering service with requisite courtesy and accuracy - Adhering to product and process requirements, with nil errors - Escalating customer issues to the right internal stakeholders - Effectively resolving customer complaints at the first instance, with excellent customer satisfaction scores Ensure process efficiency and effectiveness by - Complying to service and sales guidelines - Achieving Call Quality targets - Resolving customer queries at the first instance of contact, with minimum call handling time Cross-sell / upsell set products like - Loans and mortgages - Priority / elite accounts Qualifications: Optimal qualification for success on the job is: Graduate or Post graduate from a recognized institution. 0- 5 years relevant role in voice customer servive. Role Proficiencies: For successful execution of the job, the candidate should possess the following: Proficiency in systems related to Banking transactions and services. Good communication skills in both English and local language. Excellent lead generation and conversion skill. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. High sales orientation to meet the sales targets consistently. Teamwork, verbal and written excellence, resilience and highly motivated for developing a new department.
Posted 1 week ago
0.0 - 5.0 years
3 - 4 Lacs
Bengaluru
Work from Office
**"Step into a Bright Future with JobShop Multiple Call Center Openings!"** - Looking for a place to start or advance your career? JobShop offers more than just a job; we provide a pathway to success. With multiple call center openings across Bangalores top BPOs, youll find the perfect role suited to your skills and ambitions. Freshers, start with us, and experienced pros, discover new growth! - Apply today with JobShop and unlock many opportunities under one roof! Now Hiring: Customer Support Voice Process Location: Millennium Towers, Brookefield, Bangalore Transport: Two-way cab provided for a smooth commute Qualification Requirements Open to Graduates & Undergraduates CL11 Level: Minimum 1 year of BPO voice process experience required Additional Requirements Mandatory: Proficiency in Hindi & English communication Salary & Benefits Annual Package: Up to 4 LPA Monthly Take-Home: 28,500 Perks: Performance-Based Incentives Career Growth Opportunities within the organization Recruitment Process & Rounds The selection process includes 5 evaluation rounds to assess your communication, reasoning, and technical capabilities: 1 HR Initial Screening Basic interaction to evaluate communication skills and overall fit 2 Logical Reasoning Round Tests your critical thinking and problem-solving abilities 3 Voice Versant Test – Assesses pronunciation, fluency, grammar, and spoken English 4 Typing Test – Requires 25+ WPM typing speed with 90%+ accuracy 5 Operations Round – Final evaluation by the operations team to assess job readiness Call Sadaf-6362015960 or 9573301095. You can also visit our website jobshop.ai to chat with our HR Recruiters
Posted 1 week ago
0.0 - 4.0 years
1 - 3 Lacs
Noida, Gurgaon/ Gurugram
Work from Office
INTERNATIONAL VOICE PROCES for Gurgoan/Noida location Any grad/ug with or without exp. can apply English is mandatory Salary - UPTO15-29K inhand 5days working+cab Work from office Interested candidates can call or whatsapp me on 9643923850 @pallavi
Posted 1 week ago
0.0 - 3.0 years
3 - 4 Lacs
Bengaluru
Work from Office
WARM Greetings, Hiring: International Non-Voice Telecom Process | Freshers & Experienced Location: [Bangalore] Process: International Non-Voice Telecom Shift: US Rotational Shifts Work Mode: Work from Office Joiners: Immediate Joiners Preferred Job Description: We are hiring for a Non-Voice Customer Support role in a leading international telecom process . This is an excellent opportunity for freshers and experienced candidates looking to build a career in global customer service. Key Responsibilities: Respond to customer queries via email and messaging systems Troubleshoot issues and provide accurate, timely resolutions Maintain high standards of communication and customer satisfaction Log interactions and follow up on open queries as needed Adhere to process guidelines, SLAs, and quality standards Eligibility Criteria: Education: Graduates / Undergraduates Experience: Freshers and candidates with prior BPO/non-voice experience welcome Skills: Excellent written and verbal communication skills Willingness to work in US rotational shifts Strong logical thinking and attention to detail Call and book your interview slots now! 7829336202 / 7829336034 / 9380300644 / Start your international BPO career with a leading telecom client apply today!
Posted 1 week ago
3.0 - 8.0 years
4 - 4 Lacs
Sanand, Ahmedabad
Work from Office
Lead TATA Firewall Quality focusing on APQP, PPAP, FMEA, Control Plan, G8D, Customer Complaints Handling, Root Cause Analysis, Gaugue Concepts, Part FTNs, GD&T, Checking Fixture CMM, CSR, CIR, SCAAF, VAVE Activity, ECN Procedures, QA Procedure etc Required Candidate profile DIP/BE 3+yrs exp into QUALITY with Tier1 Auto Unit Exp in TATA Firewall QA Process preferred Strong exp in INJECTION MOLDING, PAINT SHOP, ASSEMBLY PROCESS etc must Work to SANAND Cll @ 90942 39152 Perks and benefits Excellent perks. Call Mr, Prem @ 90942 39152 now
Posted 1 week ago
0.0 - 4.0 years
4 - 7 Lacs
Kochi
Work from Office
Job Description: The candidate must have a special interest in public health and be willing to serve marginalized populations in challenging environments. Build partnerships with government, CSR donors, and stakeholders. Lead and oversee all health programs in the state level programs run by the organization in the state. Ensure program impact, growth, and operational excellence. Lead the state team and represent Thanal at the higher level. Oversee collaborated programs with partners.. Requirements Must Know Hindi & English ","
Posted 1 week ago
5.0 - 10.0 years
7 - 12 Lacs
Kanpur
Work from Office
Vice President - Business Development CSR & Government Relations, Job Code : SIIC-CSR-VP Job Responsibilities CSR Funding Strategy and Execution Identify and approach companies with CSR mandates aligned with the FIRST/SIIC incubator s mission Develop compelling proposals, concept notes, and funding pitches tailored to CSR objectives. Build relationships with CSR decision-makers in large corporates and PSUs Track CSR trends and maintain a pipeline of funding prospects. Ensure compliance with CSR rules (Section 135 of the Companies Act) andreporting norms. Government Engagement and Program Access Identify relevant central and state government programs that provide grants,subsidies, or technical support to innovation, startups, and incubation. Liaise with ministries, departments (e.g., MeitY, DPIIT, MSME, DST), and state agencies to pitch the incubator s initiatives. Draft grant applications, project proposals, MoUs, and other required documentation. Build relationships with government officials and stay updated on policy shifts and new schemes Strategic Partnerships and Alliances Forge alliances with public and private sector organizations to co-create initiatives or participate in funded programs. Collaborate with educational institutions, NGOs, and foundations for joint CSR/government projects. Represent the organization at government forums, CSR summits, and industry bodies like CII, NASSCOM, FICCI, etc.
Posted 1 week ago
2.0 - 7.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Microsoft Word - Project Co-ordinator - CSR, BLR - JD Project Coordinator CSR BLR.pdf Document Outline Highlight all Match case Presentation Mode Go to First Page Go to Last Page Rotate Clockwise Rotate Counterclockwise Enable hand tool Document Properties Toggle Sidebar of 1 Zoom Out Zoom In If you are interested, please send your resume to recruitments@youthforseva.org with subject line Project Co-ordinator CSR Projects Project Co-ordinator CSR Projects (Candidate from Karnataka are only Eligible) Job Description We are looking for a young and passionate person who has at least 2 - 3 years work experience; preferably in the corporate/social sector to co-ordinate/manage the corporate projects at YFS. Since the position demands the language proficiency, KNOWLEDGE OF ORAL AND WRITTEN COMMUNICATION IN KANNADA IS VERYMUCH ESSENTIAL. The tasks include: Project execution as per the plans/timelines Monitor and tracking of programs/projects; effective monitoring of project goals Ensure timely preparation of reports Interaction with corporates/contractors/vendors etc. and providing timely updates Regular meeting with stakeholders Project documentation Program/project reviews Update Project info in monthly AHMs w.r.t report preparation and presentation Regular visits to project sites. Selection Criteria:
Posted 1 week ago
4.0 - 8.0 years
3 - 3 Lacs
Chennai
Work from Office
We are looking for a young and passionate person fresher (One who engaged in social activities in their college days) or who has at least 1 year work experience, preferably in the social sector to coordinate in the engagement of corporate volunteers in meaningful social activity. He/she will work with Corporates and also on Vidya Chetana Project. The task include: 1. Vidya Chetana: Vidya Chetana Scholarship Program, which aims to provide scholarship support to students with serious financial constraints to pursue College / Higher education. Promoting Vidya Chetana Program to needy children & communities, Help students get registered, Admission guidance for College and Course selections, Coordinate for Values & Volunteering workshops, Career Guidance sessions & Workshops on Soft Skills, 21 st Century Skills workshops, Support Employment readiness program for final year students. Engage with students to mould them into socially conscious citizens & inculcate volunteering as a way of life. 2. Corporate Volunteering: Proactively talking to corporates, understand their CSR and volunteering needs; propose suitable options. Interact with volunteer co-ordinators to understand, identify and document the various volunteering options available Coordinating with all verticals within YFS (Health, Education, Environment) to understand, identify and document the various volunteering options available Updating and Communicating the various volunteering options to the CSR team on regular basis Executing the volunteering activity with the corporate volunteers Conducting YFS orientation sessions to corporate employees during the volunteering activities Mobilizing additional volunteers if required for the volunteering activity Writing a report on the volunteering activities conducted Selection Criteria -
Posted 1 week ago
0.0 - 2.0 years
3 - 3 Lacs
Bangalore/Bengaluru
Work from Office
We are Hiring for Voice process !! Qualification : Grad / UG ( Fresher / exp ) Location:Blore, salary upto 25k Shifts :Rotational Virtual interview !! Call or whatsapp Manya @9606521172 / 9606523804 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.
Posted 1 week ago
0.0 - 2.0 years
2 - 2 Lacs
Hyderabad
Remote
Hi, We have vacancy for Work from home - Hindi, Telugu & English all 3 languages are mandatory. Day Shift. First 3 months work from office, later permanent work from home will be given 6 days work, 1 day rotational off. Graduation not mandatory. WFH Hindi Customer Support ,English and Hindi & Telugu (spoken) mandatory Immediate joining required, First 3 months work from office, later permanent work from home will be given Sal upto 2 lpa to 2.5 lpa + Incentives Pls call S angeta 9176078282 for more info Thanks, S angeta 9176078282
Posted 1 week ago
0.0 - 5.0 years
1 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Location:- Reliable Tech Park, Airoli, Navi Mumbai, Maharashtra- 400708 Qualification :- HSC or Any graduate / Under graduate Preferred candidate profile Good communication required Marathi & Hindi Fixed day shift, Unlimited Incentives HSC Freshers are welcomed, Immediate Joining Age: 18 to 35 Male & Female both can apply Salary 14in hand 20k + unlimited incentives Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Riya :- 8551021894
Posted 1 week ago
0.0 - 5.0 years
2 - 5 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
|| Immediate Joiners Preferred || Were looking for International Voice Process || Blended Process || Chat Support || Associates to join our dynamic team! If you have excellent communication skills and a passion for customer service, this is your chance to grow with us. Job Roles Available: Fresher Openings CTC: 2.75 LPA 3.80 LPA Transport Allowance: 4,000 Training & Growth Opportunities Available Voice Process CTC: Up to 5.50 LPA | Take-Home: 38,061 Transport Allowance: 4,000 | Incentives: 2,500 Blended Process (Voice + Non-Voice) CTC: Up to 5.80 LPA | Take-Home: 40,257 Transport Allowance: 4,000 | Incentives: 2,500 Chat Support CTC: Up to 5.00 LPA | Take-Home: 36,000 Transport Allowance: 4,000 | Incentives: 2,000 Requirements: Graduate/Undergraduate candidates can apply Strong English communication skills (Written & Verbal) Willingness to handle English/Hindi calls as needed Perks & Benefits: Competitive Salary + Performance-Based Incentives Career Growth in a Global Organization Transport: Company Cab Service OR Self-Transport Allowance Supportive & Inclusive Work Environment Interested? Apply now! Apply now to kickstart your career! Interested candidates kindly share your CV: HR Khushi - 8532070200 HR Anjali - 6238069002 HR Afreen - 6206077869
Posted 1 week ago
0.0 - 5.0 years
1 - 2 Lacs
Bangalore/ Bengaluru
Work from Office
*Graduate Candidates Required. *Freshers and Experienced both can apply. *Good Communication skills required. *6 Days working. *Salary up to 4 Lakhs *One side cab in Odd hours. *Only Immediate Joiners if interested pls call Pragati 73795 47131
Posted 1 week ago
0.0 - 5.0 years
2 - 6 Lacs
Noida, Gurgaon/ Gurugram
Work from Office
HIRING FOR TOP INTERNATIONAL BPO'S, CS/SALES SAL UP TO - 2.50 to 6 LPA CTC CANDS CAN APPLY FOR TRAVEL, TELECOM, BANKING, B2B PROFILES VOICE GGN/NOIDA CALL/WHATSAPP Vishal 9811395907 Garvit 9811395422 Mankirat 9811395705 Siddharth 9811395093 Required Candidate profile FINE TO WORK IN 24x7 Shifts UNGERGRAD/GRAD, FRESHER/ EXP ALL CAN APPLY. LOOKING FOR CANDS HAVING GOOD COMMS SKILLS, REFRENCES ARE HIGHLY VALUABLE, SHARE YOUR PROFILE - hr@head-hunters.in Perks and benefits SHIFTS, CABS, INCENTIVES AS PER THE COMPANY REQ.
Posted 1 week ago
1.0 - 6.0 years
2 - 7 Lacs
Noida, Gurugram
Work from Office
Job Summary : As a Customer Service or Sales Representative in an International BPO, your primary responsibility will be to provide exceptional service to customers. You will handle inbound and outbound calls, emails, and chats to address customer inquiries, resolve issues, and promote products/services. Key Responsibilities : Customer Service Responsibilities : Provide customer support through various channels (phone, email, chat) in a timely, friendly, and professional manner. Address customer inquiries and resolve issues efficiently, ensuring customer satisfaction. Handle customer complaints with empathy, professionalism, and quick problem-solving skills. Maintain accurate customer records in the CRM system, ensuring all interactions are documented and followed up on appropriately. Track and follow up on customer cases to ensure all issues are resolved satisfactorily. Provide detailed product/service information to customers, ensuring they fully understand offerings and policies. Sales Responsibilities : Promote and sell products/services during customer interactions, focusing on upselling and cross-selling. Achieve individual and team sales targets and performance metrics. Identify sales opportunities by understanding customer needs and suggesting relevant solutions. Handle objections and close sales by effectively communicating the benefits of the product or service. Track and report sales activities to ensure accurate forecasting and reporting of sales performance. Preferred Qualifications : Experience working with international customers or in an international BPO setting. Experience in handling customer service or sales tasks in a blended role. For more details Call Kamakshi - 9870164156
Posted 1 week ago
0.0 - 5.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Start Your International BPO Journey with JobShop Opportunities Await! Ready to step into a high-growth career in customer service? Whether you're a fresher looking for your first job or an experienced professional aiming higher, we’ve got the right fit for you. Current Openings: International Voice Process – UK Shift / Rotational Shift Customer Support & Retention Roles What We’re Looking For: Excellent communication skills in English Willingness to work in rotational shifts Fresher or experience in a voice-based role Eligibility: Freshers welcome! Experience in BPO/Customer Service adds an edge Salary Package: Freshers: 3.3 LPA Fixed + 2.7 LPA Variable Experienced: 5.3 LPA Fixed + 2.7 LPA Variable What’s in it for You? Smooth onboarding with training & mentoring Multiple job options through one single application Work with reputed BPOs in Bangalore Full-time, permanent roles with growth opportunities Want to Apply? Talk to Us Today! Contact Shefali at 7975181576
Posted 1 week ago
0.0 - 5.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Get Hired in Bangalores Top Call Centers with JobShop! Looking for a call center job? Whether you're a fresher or experienced, JobShop (India’s No.1 BPO recruitment company) brings you top job opportunities in Bengaluru’s leading companies. Apply once and access multiple roles with great pay, shifts & benefits! Open Positions 1 Semi-Technical Voice Process – Brookfield Qualification: 10th / PUC / Graduate Exp: Min 1 year 2 International Tech Support (Non-Voice) – Whitefield US Shift | 5 Days Working | 2-Way Cab Salary: Up to 26,000/month Exp: Min 1 year 3 International Customer Support (Non-Voice) – Manyata Tech Park US Shift | 5 Days Working | 1-Way Cab Salary: Up to 26,000/month Exp: Min 1 year 4 International Voice Support – Bellandur Tech Park US Shift | 5 Days Working | 1-Way Cab Salary: Up to 32,000/month Exp: Freshers & Experienced Call/WhatsApp Neha - 7975182408 to apply now Or chat with us at: www.jobshop.ai Limited seats – Don’t miss your chance to land your dream BPO job!
Posted 1 week ago
0.0 - 3.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice, Domestic Voice, International Semi Voice & Social Media Escalation. Job Discription Company- First Source 1. Process- Sky Suv (Upselling- Voice Process) Unlimited Of Incentives 2. Process- Sky TV (Customer Support- Voice Process) Qualification- 10, Puc, Any Graduate 3. Process- SKY Q (Semi Technical- Voice Process) Qualification- 10, Puc, Any Graduate Fresher/ Experience Location- Brookfield Fresher Salary-21 to 23TK (23CTC) Experience Salary-28 to 35TK (35CTC) Shifts: 5 days working, 2 days rotational off & rotational shift Call HR Muskan-9380964680 or 9964080000 or visit jobshop.ai to explore other open positions with us
Posted 1 week ago
0.0 - 3.0 years
2 - 2 Lacs
Bangalore/Bengaluru
Work from Office
Direct Walk In Freshers & Experienced Ct: 9916839275 or WhatsApp cv 9620551244 Ecommerce BPO Voice Process Any graduates / PUC / Diploma with good communication in English & Hindi Just 2 rounds of Interview / HR & Ops round Day shift Required Candidate profile Direct Walk In for Freshers and Experienced Any graduates / 12th pass CTC:18k to 25k Please bring your documents for Offer Letter processing Ct 991683975 Perks and benefits Salary+quarterly Bonus
Posted 1 week ago
0.0 - 5.0 years
1 - 2 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Hiring Freshers & Experience for Domestic BPO. Voice Process- Customer Support Executive Salary: 12k--16K Inhand Graduation: Not Mandatory 6 Days Working days Languages: Tamil + English Call Swathi 6357012499 for more info. .
Posted 1 week ago
0.0 - 5.0 years
1 - 2 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Process -Customer support associate- Voice English & Hindi Mandatory. *Languages- English with Hindi *Immediate Joiner required *Bangalore- 18k to 22k Inhand *Hyderabad 12k to 16k inhand Call Swathi 6357012499 for more info. Required Candidate profile Hindi Mandatory Graduation Mandatory Immediate joiner. Call Swathi 6357012499 for more info. . ,
Posted 1 week ago
0.0 - 5.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Greetings from THE JOB FACTORY !! Join Our International Voice Process Today! Job description: *"Start Your Call Center Career with India's Largest BPO Recruiter!* - Job Factory is hiring for multiple companies and roles in Bangalore. Apply once and access various opportunities. - Ideal for freshers starting out or experienced professionals looking to grow! Exciting Career Opportunities Await You! For More Details Call : HR Lilly @ 9880951682 (Call or whatsapp ) Email ID : lilly@thejobfactory.co.in Are you looking to build a successful career in an International Voice Process? Whether you are a fresher looking for a great start or an experienced professional seeking a rewarding opportunity, here is the perfect role for you! Job Role: International Voice Process Location: [Bangalore] Shift: Rotational Shift Work Days: [5 days working] Salary & Benefits: Freshers: 22,000 + 4,400 Night Shift Allowance + Performance-Based Incentives Experienced: 25,000 + 4,400 Night Shift Allowance + Performance-Based Incentives One-Way Cab Facility for a safe and convenient commute Attractive Joining Bonus after 3 months of successful completion Exciting Incentives based on performance What Were Looking For: Excellent communication skills in English Willingness to work in a night shift Passion for customer service and a problem-solving attitude Freshers & experienced professionals are welcome to apply! Interview Process: 1 HR Round Initial screening 2 Operations Round Final selection Work with a leading global brand in customer service Competitive salary & great incentives Career growth & development opportunities Supportive & dynamic work environment Apply Now! Limited positions available Don't miss out on this amazing opportunity! For More Details Call : HR Lilly @ 9880951682 (Call or whatsapp ) Email ID : lilly@thejobfactory.co.in
Posted 1 week ago
0.0 - 5.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Greetings from The Job Factory !!!! We are India's Largest BPO Recruitment Company. Golden opportunity for freshers and Experience Salary Range : 6.5L.P.A + Incentive US SHIFT IMMEDIATE JOINERS ONLY UG FRESHERS ALSO CAN APPLY For More Details Call : HR Swathi @9538878907 (Call or whatsapp ) Email id : swathi@thejobfactory.co.in Role & responsibilities : Manage inbound and outbound calls from international customers to provide assistance and resolve inquiries. Deliver exceptional customer service by efficiently addressing customer queries and providing effective solutions. Assist with product or service-related questions, troubleshooting, and technical support (if applicable). Maintain a high level of product knowledge to provide accurate information and resolve customer concerns. Accurately document and update customer information in the companys CRM system. Follow company policies and service level agreements (SLAs) to ensure high customer satisfaction. Communicate in a clear, polite, and professional manner to ensure a positive customer experience. Meet individual and team performance targets, such as call handling time, customer satisfaction scores, and first-call resolution. Collaborate with other team members and departments to improve service delivery. Preferred candidate profile : Fluency in English: Excellent verbal communication skills in English (knowledge of additional languages is a plus). Communication Skills: Clear, confident, and customer-centric communication skills. Problem-Solving: Ability to handle complex issues with professionalism and patience. Adaptability: Comfortable with a fast-paced environment and adjusting to changing customer needs. Technical Skills: Basic knowledge of computer applications and CRM software. Time Management: Strong time management skills to handle high call volumes efficiently. Experience: Previous experience in customer service, technical support, or a voice-based role is preferred. Freshers are also encouraged to apply. Education: Minimum high school diploma; a college degree is preferred. Shift Flexibility: Willingness to work flexible hours, including weekends and holidays. Perks and benefits : Competitive Salary: Attractive salary based on experience and skills. Performance-Based Incentives: Rewards and incentives for achieving KPIs such as customer satisfaction, call quality, etc. Health Benefits: Comprehensive medical insurance and healthcare plans. Retirement Benefits: Provident fund, retirement savings, or pension options. Paid Time Off: Generous vacation days, sick leave, and public holidays. Employee Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs. Work-Life Balance: Flexible working hours and paid time off to support work-life balance. Career Growth Opportunities: Opportunities for internal promotions and career development. Training & Development: Ongoing training to help you enhance both personal and professional skills. Recognition & Rewards: Regular recognition for top performers, including Employee of the Month awards. For More Details Call : HR Swathi @9538878907 (Call or whatsapp ) Email id : swathi@thejobfactory.co.in
Posted 1 week ago
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