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2.0 - 3.0 years

9 - 10 Lacs

Mumbai

Work from Office

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Third Bridge is a market-leading investment research firm. We provide integrated solutions for the world s top investors and business leaders to help them make smarter and faster decisions. No other company in the world provides the same holistic investment offering: our superpower is the combination of human insights and unique investor-led content with a global expert network. We serve over 1,000 investment firms, offering clients 24/7 coverage through our team of 1,300+ employees located across nine offices. Job Description Position Overview At Third Bridge, our Compliance framework is an integral part of our business and we are looking to hire a Compliance Associate dedicated to Third Bridge s Content department to join our Compliance team in Mumbai. Third Bridge content involves an array of interview formats with industry experts and transcripts of those interactions are made available to our clients through our portal. This is a fast-paced role with a focus on problem solving, attention to detail, stakeholder engagement and results to ensure that content is compliant with legislative and regulatory requirements, as well as with our internal policies. Responsibilities Reviewing and approving the proposed subject matters of interviews and experts Reviewing and approving interview transcripts, specifically to identify confidential information and any potentially inappropriate content Working with in-house analysts to finalize content for publication ensuring compliance with internal processes and procedures Answering day-to-day compliance queries from business units and clients Delivering compliance training to new and existing employees Working on ad-hoc projects as directed by management Qualifications Skills Organized with excellent attention to detail for proofreading and identifying compliance issues Excellent oral and written English communication skills Ability to understand and interpret complex financial concepts from a compliance perspective Ability to develop strong working relationships across the organization, working with all levels and all offices globally Qualifications Bachelors Degree with 2 to 3 years of relevant experience within compliance Previous compliance experience within financial services highly desirable but not essential Working Hours: Please note that this role is to predominantly support the UK and US offices. This role will be fully remote and working hours will be 1.30pm to 10.30pm IST Monday to Friday . Additional Information How will you be rewarded Competitive Compensation: Enjoy a competitive salary reflective of your skills and experience. Time Off: Benefit from 18 days of paid time off (PTO), 8 fixed holidays, 1 floating holiday, and 8 casual leaves. PTO increases with tenure. Learning Development: Receive a personal development reimbursement yearly for customised learning programs. Additionally, a dedicated budget supports studies and job-related qualifications. Health Well-being: Access private medical insurance, maternity benefits, and engage in various events promoting mental health. Life Cover: Automatically enrolled in Life Insurance cover from your date of hire, providing coverage 4x the annual CTC. Flexibility: Embrace our work-from-anywhere policy, hybrid work options, and enjoy "Winter Fridays." Fun at Work: Unwind in our breakout area with games like foosball, Table Tennis, and PlayStation5. Recognition Rewards: Earn points through our colleague-to-colleague recognition program, redeemable for hotels, gift cards, charity donations, and more. Snacks Refreshments: Stay energised with daily snacks, tea, and coffee provided. CSR Days: Contribute to social responsibility with 2 CSR days annually - take time off to volunteer. Equal Opportunity Employer: Third Bridge is proud to foster diversity and inclusion. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected under local laws. The successful candidate must, by the start of the employment, have permission to work in the country they are applying We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway and we will be happy to consider your application.

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3.0 - 8.0 years

7 Lacs

Mumbai

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Third Bridge is a market-leading investment research firm. We provide integrated solutions for the world s top investors and business leaders to help them make smarter and faster decisions. No other company in the world provides the same holistic investment offering: our superpower is the combination of human insights and unique investor-led content with a global expert network. We serve over 1,000 investment firms, offering clients 24/7 coverage through our team of 1,300+ employees located across nine offices. Job Description At Third Bridge, we continue to grow our breadth, depth and quality of coverage across companies and industries that are of interest to the investment community. Third Bridge is building the most extensive library of content on PE-/VC-backed companies. Our library allows investors in private markets to identify, track and research investment opportunities. You will be joining an exciting new team with an ambitious mandate, where you will get a start-up experience in an established business and brand. We are recruiting a Proofreader for our Editorial team to ensure we consistently deliver high-quality products. Though starting with our Primer product, the intention is for this role to eventually support several Third Bridge content types, offering a unique chance to learn multiple editorial approaches and a strong path for personal development. You will be responsible for Proofreading to ensure each transcript of a technical conversation is completely accurate, grammatically sound and in alignment with internal guidelines Formatting documents into a templated style Researching important information to confirm accuracy Turning around high-quality content to strict daily deadlines Proactively resolving issues with relevant stakeholders, making client-centric decisions and seeking guidance when needed Escalating transcription errors and Style Guide misalignments Contributing to the development of internal guidelines and processes A successful candidate will Be a self-starter who delivers results independently and can prioritise effectively Have a meticulous eye for detail, with outstanding research and proofreading skills Have exceptional English spelling, grammar and punctuation skills Be able to communicate and collaborate effectively You will gain Exposure to technical content spanning across a range of industries and topics, from cloud computing, retail and pharmaceuticals to aviation, semiconductors and real estate, and themes from ESG to macroeconomic updates Access to first-hand insights from industry experts, ranging from C-level executives at multinational corporations to employees of local start-ups Experience of working on the development of an exciting new product Qualifications 3+ years experience in a proofreading/editorial role Bachelor s degree Familiarity with financial content and business terminology preferable Additional Information We ensure every team member is able to bring their best self to work as well as in their lives outside - take a look at our benefits : How will you be rewarded Competitive Compensation: Enjoy a competitive salary reflective of your skills and experience. Time Off: Benefit from 18 days of paid time off (PTO), 8 fixed holidays, 1 floating holiday, and 8 casual leaves. PTO increases with tenure. Learning Development: Receive a personal development reimbursement yearly for customised learning programs. Additionally, a dedicated budget supports studies and job-related qualifications. Health Well-being: Access private medical insurance, maternity benefits, and engage in various events promoting mental health. Life Cover: Automatically enrolled in Life Insurance cover from your date of hire, providing coverage 4x the annual CTC. Flexibility: Hybrid work options,Work from Anywhere program and flex days, offered at the company s discretion and subject to annual review. Fun at Work: Unwind in our breakout area with games like foosball, Table Tennis, and PlayStation5. Snacks Refreshments: Stay energised with daily snacks, tea, and coffee provided. CSR Days: Contribute to social responsibility with 2 CSR days annually - take time off to volunteer. Equal Opportunity Employer: Third Bridge is proud to foster diversity and inclusion. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected under local laws. The successful candidate must, by the start of the employment, have permission to work in the country they are applying. We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway and we will be happy to consider your application

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4.0 - 9.0 years

7 Lacs

Mumbai

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Third Bridge is a market-leading investment research firm. We provide integrated solutions for the world s top investors and business leaders to help them make smarter and faster decisions. No other company in the world provides the same holistic investment offering: our superpower is the combination of human insights and unique investor-led content with a global expert network. We serve over 1,000 investment firms, offering clients 24/7 coverage through our team of 1,300+ employees located across 12 offices. Job Description Position Overview At Third Bridge, we continue to grow our breadth, depth and quality of coverage across companies and industries that are of interest to the investment community. We are recruiting a Proofreader for our Editorial team to ensure we consistently deliver high-quality products across three Interview products, Forum, Community and Primers, starting with Community. Though starting with a focus on producing our Community product, the intention is for this role to eventually support several Third Bridge content types. You will be responsible for Editing and proofreading to ensure specialist profiles and transcripts of technical conversations is accurate, grammatically sound and aligns with internal guidelines Distributing accurate content to clients, always following Compliance requirements when doing so Researching and communicating with internal stakeholders to confirm accuracy of important information Turning around high-quality content to strict daily deadlines Proactively resolving issues with relevant stakeholders, making client-centric decisions and seeking guidance when needed Escalating transcription errors and Style Guide misalignments Contributing to the development of internal guidelines and processes A successful candidate will Be a self-starter who delivers results independently and can prioritise effectively Have a meticulous eye for detail, with outstanding research and proofreading skills Have exceptional English spelling, grammar and punctuation skills Be able to communicate and collaborate effectively You will gain Exposure to technical content spanning across a range of industries and topics, from cloud computing, retail and pharmaceuticals to aviation, semiconductors and real estate, and themes from ESG to macroeconomic updates Access to first-hand insights from industry experts, ranging from C-level executives at multinational corporations to employees of local start-ups Experience of working on the development of an exciting new product Qualifications 4+ years experience in a proofreading/editorial role Bachelor s degree Familiarity with financial content and business terminology Additional Information We ensure every team member is able to bring their best self to work as well as in their lives outside - take a look at our benefits : How will you be rewarded Competitive Compensation: Enjoy a competitive salary reflective of your skills and experience. Time Off: Benefit from 18 days of paid time off (PTO), 8 fixed holidays, 1 floating holiday, and 8 casual leaves. PTO increases with tenure. Learning Development: Receive a personal development reimbursement yearly for customised learning programs. Additionally, a dedicated budget supports studies and job-related qualifications. Health Well-being: Access private medical insurance, maternity benefits, and engage in various events promoting mental health. Life Cover: Automatically enrolled in Life Insurance cover from your date of hire, providing coverage 4x the annual CTC. Flexibility: Hybrid work options, Work from Anywhere program and flex days, offered at the company s discretion and subject to annual review. Fun at Work: Unwind in our breakout area with games like foosball, Table Tennis, and PlayStation5. Snacks Refreshments: Stay energised with daily snacks, tea, and coffee provided. CSR Days: Contribute to social responsibility with 2 CSR days annually - take time off to volunteer. Equal Opportunity Employer: Third Bridge is proud to foster diversity and inclusion. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected under local laws. The successful candidate must, by the start of the employment, have permission to work in the country they are applying. We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway and we will be happy to consider your application

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0.0 - 5.0 years

1 - 2 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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HIRING FOR BPO Voice Process - Min qualification - 12th & Immediate Joiners - Salary:- 10,700-14,500 for fresher & 12000-18000 for sales experienced in hand plus unlimited - FRESHERS ARE WELCOME - Having basic Knowledge of Computer - Fixed day shift Required Candidate profile Candidate should be willing to work from office. To schedule your interview send your CV through WhatsApp (number mentioned below) HR Sonali :- 8432537262 Perks and benefits Competitive Salary

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0.0 - 5.0 years

1 - 2 Lacs

Kolkata

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Key Responsibilities: Customer Interaction: Handle incoming calls from customers promptly and professionally. Provide information about products, services, and company policies. Address customer inquiries, concerns, and complaints effectively. Issue Resolution: Troubleshoot and resolve customer issues or complaints in a timely manner. Escalate complex issues to appropriate departments for further investigation. Data Entry: Accurately and efficiently input customer information and details into the company's database. Product Knowledge: Stay informed about the company's products, services, and promotions to provide accurate information to customers. Eligibility Criteria: High school diploma or equivalent; college degree is a plus. Proven customer service experience, preferably in a call center environment. Should have minimum 0 - 12 months of relevant experience Excellent communication skills, both verbal and written. Strong problem-solving and decision-making abilities. Proficiency in using call center software and computer systems. Ability to work in a fast-paced and dynamic environment. Strong attention to detail and accuracy. Fresher can Also apply Day Shift and Sunday Fixed off Interested Candidates, please reach out to - Contact Person: Swati Contact No.: 9108382888

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0.0 - 3.0 years

2 - 5 Lacs

Bengaluru

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*"Start Your Call Center Career Right with JobShop Multiple Roles in Bangalore!"** - Join India’s largest BPO recruitment company and explore a world of call center jobs, all in one place. At JobShop, we have openings for voice, non-voice, and customer service roles with top-paying employers in Bangalore. Freshers, here’s your chance to step into a thriving career, and experienced candidates, elevate your career with roles offering competitive pay and growth opportunities. - Your career in the BPO sector begins here – apply today and see what JobShop can do for you! 1)International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call Ambika On-9110657487 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 2). International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call Ambika On-9110657487 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 3). International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call Ambika On-9110657487 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must Call Ambika On-9110657487 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters

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0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

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**"Looking for Call Center Jobs? JobShop Has Multiple Openings!** - Get placed at top BPOs in Bangalore with a single application. Start earning quickly with the best companies in the city. - JobShop has the perfect role for freshers and experienced candidates alike! Join Sagility International Voice Process Hiring! Work Location: AMR Tech Park, Hosur Road, Bangalore Transport: 2-Way Cab Facility (within designated radius) Work Schedule: 5 Days Working 2 Days Off Saturday & Sunday Fixed Off Rotational Shifts Eligibility Criteria: Experience: Open to Freshers & Experienced candidates Qualification: Any Graduate / Undergraduate Salary Details: Freshers: 21,000 Take-Home Experienced: Up to 28,000 Take-Home Interview Rounds: 1 HR Round 2 Assessment Round 3 VNA (Voice & Accent) Round 4 Operations Round Ready to kickstart your career with Sagility? Join a dynamic international voice process team with great pay, fixed weekends off, and a comfortable commute! Call HR Adeeba-7975182651 or 9964080000 or visit jobshop.ai to explore other open positions with us

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0.0 - 3.0 years

2 - 5 Lacs

Bengaluru

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**"One Application, Endless Possibilities in Call Center Jobs!** - JobShop has openings with top BPOs in Bangalore Apply once and get connected to the best. - Freshers and experienced professionals welcome. Start your call center career with the best pay and perks! Location: ITPL, Bangalore Shift: Night Shift (No night shift allowance) Transport: 2-Way Cab Provided Weekly Offs: 2 Rotational Offs Experience: Minimum: 1 Year (Freshers Not Applicable) Salary: Up to 5 LPA Take Home: 40,000/month Incentives: Performance-Based Qualification: Minimum PUC Age Limit: Up to 35 Years Background Verification: Strong BGV Required Rounds: HR Round Assement Round And OPS Rounds Call HR Naim 7406686000 or 9964080000 or visit jobshop.ai to explore other open positions with us

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1.0 - 5.0 years

2 - 5 Lacs

Bengaluru

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**"Hiring Now! Call Center Jobs in Bangalore with JobShop!** - Apply with us to unlock the best BPO jobs across multiple companies in Bangalore. Immediate hiring for voice and non-voice roles. - Freshers can start their career here; experienced candidates can advance theirs. Hiring for International Voice Process ATOM-Voice Location: Manyata Tech Park, Bangalore Work Mode: Work From Office Transport: 1-Way Cab Provided Eligibility Criteria: Qualification: Any Graduate Experience: Minimum 1 year in BPO (Voice Process) Salary & Incentives: Salary: Up to 38,000 (Take-Home) Incentives: Monthly Incentive up to 2,500 Interview Rounds: 1 HR Round 2 AMCAT Assessment 3 Versant Test 4 Operations Round If you have strong communication skills and BPO experience, this is a fantastic opportunity to grow your career with a leading organization. Call HR Neha-797518240 or 9964080000 or visit jobshop.ai to explore other open positions with us ****PLEASE DO REFER YOUR FRIENDS****

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1.0 - 3.0 years

3 - 4 Lacs

Bengaluru

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HI Warm Greetings, Hiring: Banking Process Non-Voice (Day Shift) Location: Whitefield Call us and book your interview slots 8431721735 / 7829336034 / 9380300644 Position Type: Full-Time Work Schedule: 6 days a week Shift Timing: Day Shift Experience Required: Minimum 1 year in customer support Education: Graduation (Any Stream) Role Overview We are seeking dedicated professionals to join our Banking Non-Voice Process team. In this role, you will assist customers with their banking-related inquiries through written communication channels. Key Responsibilities Respond to customer queries related to: Account information Debit/Credit card issues Loan inquiries and interest rates Provide accurate and timely information to customers via chat and email. Maintain detailed records of customer interactions. Collaborate with internal teams to resolve complex issues. Candidate Requirements Bachelor's degree in any discipline. Minimum of 1 year experience in customer support. Excellent written communication skills in English. Strong logical reasoning and problem-solving abilities. Proficiency in using computers and familiarity with banking terminologies. Perks & Benefits Fixed day shift Opportunity to work with a leading banking institution. Professional growth and development opportunities. Supportive work environment.

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

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Greetings from The Job Factory !!!! We are India's Largest BPO Recruitment Company. Golden opportunity for freshers and Experience Salary Range : 6.5L.P.A + Incentive For More Details HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in Role & responsibilities : Manage inbound and outbound calls from international customers to provide assistance and resolve inquiries. Deliver exceptional customer service by efficiently addressing customer queries and providing effective solutions. Assist with product or service-related questions, troubleshooting, and technical support (if applicable). Maintain a high level of product knowledge to provide accurate information and resolve customer concerns. Accurately document and update customer information in the companys CRM system. Follow company policies and service level agreements (SLAs) to ensure high customer satisfaction. Communicate in a clear, polite, and professional manner to ensure a positive customer experience. Meet individual and team performance targets, such as call handling time, customer satisfaction scores, and first-call resolution. Collaborate with other team members and departments to improve service delivery. Preferred candidate profile : Fluency in English: Excellent verbal communication skills in English (knowledge of additional languages is a plus). Communication Skills: Clear, confident, and customer-centric communication skills. Problem-Solving: Ability to handle complex issues with professionalism and patience. Adaptability: Comfortable with a fast-paced environment and adjusting to changing customer needs. Technical Skills: Basic knowledge of computer applications and CRM software. Time Management: Strong time management skills to handle high call volumes efficiently. Experience: Previous experience in customer service, technical support, or a voice-based role is preferred. Freshers are also encouraged to apply. Education: Minimum high school diploma; a college degree is preferred. Shift Flexibility: Willingness to work flexible hours, including weekends and holidays. Perks and benefits : Competitive Salary: Attractive salary based on experience and skills. Performance-Based Incentives: Rewards and incentives for achieving KPIs such as customer satisfaction, call quality, etc. Health Benefits: Comprehensive medical insurance and healthcare plans. Retirement Benefits: Provident fund, retirement savings, or pension options. Paid Time Off: Generous vacation days, sick leave, and public holidays. Employee Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs. Work-Life Balance: Flexible working hours and paid time off to support work-life balance. Career Growth Opportunities: Opportunities for internal promotions and career development. Training & Development: Ongoing training to help you enhance both personal and professional skills. Recognition & Rewards: Regular recognition for top performers, including Employee of the Month awards. For More Details HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in

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0.0 - 5.0 years

1 - 5 Lacs

Mumbai, Thane, Navi Mumbai

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Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 12,500 in-hand to 18,000 in-hand plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mahek:- 7559401618

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0.0 - 5.0 years

1 - 3 Lacs

Mumbai, Thane, Navi Mumbai

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Requirement- Good comms required Salary-12,000/- inhand To 18,000 inhand. Unlimited incentives Shift timing- 9:30-6:30 Sunday off Fresher & Exp both can apply Qualification: Min HSC Need immediate joiner. Work Location: Kapurbavadi junction, Majiwada Thane (w)- 400607 Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mahek:- 7559401618

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1.0 - 10.0 years

2 - 8 Lacs

Thane, Maharashtra, India

Remote

Foundit logo

We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, Andheri, Thane, Vashi for first bucket Collections and Customer service (Voice) Process and Email/Chat Process. Wfh also available CALL OR WhatsApp KABIR 8779897221 Candidates having an excellent command over English and willing to work for US/UK Shift* shall apply. Candidates already working in International call Centers should expect an excellent salary hike when they apply for this posting. Fresher's can apply. PAN INDIA RECRUITMENT FOR ALL THE TOP BPO MNC's GET YOUR DREAM JOB HERE BEST SALARY ASSURANCE IN THE INDUSTRY NO CHARGES EXTENSIVE BRIEFING & DOCUMENTATION SUPPORT PROVIDED Candidates need to possess good English communication skills. FIXED SHIFT - WEEKENDS OFF - SAL UPTO 60K AMAZING INCENTIVES TRANSPORT PICK/DROP FACILITIES GROWTH OPPORTUNITIES Minimum qualification needed is 10th Pass (SSC) 6 months exp. Just give one simple Round of Interview and get your offer letter in Hand. If you want to book your interview immediately then call us now at CaLL Kabir 8779897221 Note: - We do not charge any fees at any stage of the recruitment process. If this profile doesn't suit your profile, kindly ignore & pass it to your friends those who are looking for job or job change in CALL CENTER. Regards, KABIR 8779897221

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0.0 - 5.0 years

1 - 3 Lacs

New Delhi, Gurgaon/ Gurugram, Delhi / NCR

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Get hired in American Express Credit Card Sales Process Prefer- outbound/Inbound sales Confident experienced/freshers both can apply Qualification-12th Pass/Undergraduate/Graduate/PG Job location-Gurgaon WFO Barkha @ 8851644223 Required Candidate profile Freshers can apply too 6 Days working Pure Day shift with Sunday Fixed off Honest and Passionate Must be Confident Strong sales skills Salary Upto 26kCTC Can earn unlimited incentives Perks and benefits +Earn Unlimited incentives (No capping)

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0.0 - 5.0 years

3 - 6 Lacs

Bengaluru

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Greetings from The Job Factory !!!! We are India's Largest BPO Recruitment Company. Golden opportunity for freshers and Experience Salary Range : 6LPA + Incentive For More Details HR Vidhya @ 9901246983 (call or whats app) Email id : vidhyaa@thejobfactory.co.in Role & responsibilities : Manage inbound and outbound calls from international customers to provide assistance and resolve inquiries. Deliver exceptional customer service by efficiently addressing customer queries and providing effective solutions. Assist with product or service-related questions, troubleshooting, and technical support (if applicable). Maintain a high level of product knowledge to provide accurate information and resolve customer concerns. Accurately document and update customer information in the companys CRM system. Follow company policies and service level agreements (SLAs) to ensure high customer satisfaction. Communicate in a clear, polite, and professional manner to ensure a positive customer experience. Meet individual and team performance targets, such as call handling time, customer satisfaction scores, and first-call resolution. Collaborate with other team members and departments to improve service delivery. Preferred candidate profile : Fluency in English: Excellent verbal communication skills in English (knowledge of additional languages is a plus). Communication Skills: Clear, confident, and customer-centric communication skills. Problem-Solving: Ability to handle complex issues with professionalism and patience. Adaptability: Comfortable with a fast-paced environment and adjusting to changing customer needs. Technical Skills: Basic knowledge of computer applications and CRM software. Time Management: Strong time management skills to handle high call volumes efficiently. Experience: Previous experience in customer service, technical support, or a voice-based role is preferred. Freshers are also encouraged to apply. Education: Minimum high school diploma; a college degree is preferred. Shift Flexibility: Willingness to work flexible hours, including weekends and holidays. Perks and benefits : Competitive Salary: Attractive salary based on experience and skills. Performance-Based Incentives: Rewards and incentives for achieving KPIs such as customer satisfaction, call quality, etc. Health Benefits: Comprehensive medical insurance and healthcare plans. Retirement Benefits: Provident fund, retirement savings, or pension options. Paid Time Off: Generous vacation days, sick leave, and public holidays. Employee Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs. Work-Life Balance: Flexible working hours and paid time off to support work-life balance. Career Growth Opportunities: Opportunities for internal promotions and career development. Training & Development: Ongoing training to help you enhance both personal and professional skills. Recognition & Rewards: Regular recognition for top performers, including Employee of the Month awards. For More Details HR Vidhya @ 9901246983 (call or whats app) Email id : vidhyaa@thejobfactory.co.in

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8.0 - 10.0 years

7 - 11 Lacs

Pune

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The Senior Manager - Fundraising will spearhead thedevelopment and execution of a high-impact fundraising strategy to secureresources from CSR initiatives, institutional donors, philanthropicfoundations, and high-net-worth individuals (HNIs). This leadership roledemands strategic vision, exceptional relationship management, and the abilityto drive sustainable financial growth for LAHI\u2019s mission. Key Responsibilities: Strategic Fundraising Leadership Design and implement an advanced fundraising strategy to achieve annual and long-term financial goals. Identify, cultivate, and secure high-value funding opportunities from CSR, domestic and international foundations, trusts, and HNIs. Oversee and expand relationships with key donors, ensuring exceptional engagement and retention. Monitor fundraising performance metrics and provide strategic insights to leadership and the board. Grant Writing & Proposal Excellence Lead the creation of high-quality grant proposals, concept notes, and pitch decks tailored to diverse donor segments. Collaborate with cross-functional teams (Programs, Finance, M&E, Communications) to align proposals with organizational goals and impact metrics. Ensure compliance and timely submission of proposals throughout the grant lifecycle. Corporate & Institutional Partnerships Build and manage strategic relationships with CSR leaders, institutional donors, and funding agencies to secure multi-year commitments. Develop and present innovative corporate engagement models, including employee volunteering, skill-based partnerships, and co-branded initiatives. Represent LAHI at high-profile forums, CSR events, and partnership discussions to enhance visibility and funding opportunities. High-Net-Worth Individual (HNI) & Major DonorEngagement Design and execute a comprehensive major gifts program, targeting HNIs, family offices, and philanthropists. Organize bespoke donor engagement activities, such as impact tours and storytelling sessions, to foster long-term relationships. Develop tailored strategies for legacy giving and endowment funding. Donor Reporting & Compliance Ensure timely, accurate, and compelling donor reports, including financial updates and impact assessments. Maintain a robust CRM system to track donor interactions, segmentation, and reporting deadlines. Collaborate with the Finance team to guarantee fund utilization compliance and transparency. Team Leadership & Development Lead, mentor, and scale the fundraising team to achieve excellence. Design and implement capacity-building programs to enhance team skills and performance. Foster a culture of collaboration, innovation, and results-driven execution. Requirements Key Qualifications & Experience: Master\u2019s degree in Business Administration, Social Work, Marketing,Communications, or a related field. Minimum 8-10 years of progressive experience in fundraising,business development, or donor relations, preferably in the non-profit/socialsector. Proven track record of securing large grants (CSR, institutional, orinternational funding) and managing high-value donor relationships. Experience in corporate fundraising, HNI engagement, and grant writing witha demonstrable success rate. Prior leadership experience in managing and mentoring fundraising teams. Prior experience in vocational education/skilling programs or governmentcollaborations will be preferred. Skills & Competencies: Strategic Fundraising & Business Development Grant Writing & Proposal Development Relationship Management & Networking Data-Driven Decision Making Leadership & Team Management Key Attributes: Mission-Driven Entrepreneurial Mindset High Integrity Resilience & Adaptability Exceptional Communication " , "Job_Type":"Permanent" , "Job_Opening_Name":"Senior Manager - Fundraising" , "State":"Maharashtra" , "Country":null , "Zip_Code":"411016" , "id":"51484000007923750" , "Publish":true , "Date_Opened":null , "Keep_on_Career_Site":false}]

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1.0 - 6.0 years

4 - 6 Lacs

Bengaluru

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Greetings for The Job Factory !!!! Job Description: International Voice Process Executive !! Excellent verbal communication skills in English is required !!! Apply now !!!!! For More Details Call : HR Swathi @ 9538878907 (Call or whatsapp ) Email ID : swathi@thejobfactory.co.in Excellent verbal communication skills in English. Ability to effectively navigate conversations and actively listen to customers' needs. Strong problem-solving abilities and a proactive approach to issue resolution. Ability to work in a rotational shift schedule, including weekends and holidays. Willingness to work from the office location in Bangalore. Prior experience in a customer service or call center role is advantageous but not mandatory for freshers. Salary and Benefits: Competitive salary package with a maximum annual compensation of 6.5 Lakhs per annum. Performance-based incentives and bonuses. Comprehensive training and development programs to enhance skills and career growth opportunities. Health insurance coverage and other employee benefits. Rotational shift schedule with rotational weekly offs to accommodate work-life balance. For More Details Call : HR Swathi @ 9538878907 (Call or whatsapp ) Email ID : swathi@thejobfactory.co.in *****DO REFER YOUR FRIEND'S*****

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0.0 - 5.0 years

1 - 3 Lacs

Bengaluru

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Providing complete information about the product to the customer. Solving all product or service related issues of the customers. Preparing the Customer Service Guidelines Keeping a Record of the Customers Salary up to 35000/- Call @ Nancy 7470918234

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3.0 - 6.0 years

5 - 6 Lacs

Pune, Talegaon, Maharashtra

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We are seeking a highly motivated and confident Project & Partnerships Lead who can drive organization tie-ups, lead the on-ground execution of prosthetic hand distribution projects, and proactively identify areas with high need. The role demands excellent communication, presentation, and leadership skills, and extensive travel across India, including rural areas. The person will be responsible for managing partnerships, executing projects, reporting, and working closely with government and CSR partners. A strong sense of ownership and a balanced work ethic is essential for this impactful role. Exp.- 3+ years preferred

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0.0 - 5.0 years

1 - 3 Lacs

Pimpri-Chinchwad, Pune

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Position:- Outbound Voice Process (sales process) Location:- Viman Nagar Pune- 411014 Department:- Outbound Voice Process (sales process) Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary:- 14,000 in-hand to 18,000 in-hand plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Gaurav :- 7796427055

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0.0 - 3.0 years

1 - 3 Lacs

Mumbai Suburban, Thane, Mumbai (All Areas)

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Location :- New Viva College Virar West Department :- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Shifts Timing : - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 13,000 in-hand to 18,000 in-hand plus incentives. What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Neha : 9168991284

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0.0 - 5.0 years

1 - 4 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Hiring Alert Tata CLiQ Process (Customer Support - Voice) We are hiring for a leading e-commerce brand Tata CLiQ Location: Turbhe, Navi Mumbai Job Role: Customer Support Executive (Voice Process) Process: Tata CLiQ Voice (V4 candidates preferred) Salary: 17,000 (Take Home), 22,500 (CTC) Require experience candidates only Shift: Day rotational shifts Week Off: Rotational Location: Turbhe, Navi Mumbai Candidate Requirements :- Must be a V4 category candidate Good communication skills (Hindi + Basic English) Freshers/Experienced both can apply (Experience in BPO preferred) Immediate joiners preferred Highlights: Fixed salary on-time Growth opportunity in a branded e-commerce process Supportive work environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Komal :- 9822857713

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0.0 - 5.0 years

2 - 2 Lacs

Bangalore/Bengaluru

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Freshers & Experienced Ct: 6364907001 or WhatsAPP 9620551244 Banking BPO Voice Process Good communication in English & Hindi Any Graduate / 12th pass can apply Just 2 rounds of Interview / HR & Ops round Day shift CTC: 18K to 30k Perks and benefits Salary+quarterly Bonus

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0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

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Greetings for The Job Factory !!!! Job Description: International Voice Process Executive !! For More Details Call : HR Lilly @ 9880951682 (Call or whatsapp ) Email ID : lilly@thejobfactory.co.in Excellent verbal communication skills in English. Ability to effectively navigate conversations and actively listen to customers' needs. Strong problem-solving abilities and a proactive approach to issue resolution. Ability to work in a rotational shift schedule, including weekends and holidays. Willingness to work from the office location in Bangalore. Prior experience in a customer service or call center role is advantageous but not mandatory for freshers. Salary and Benefits: Competitive salary package with a maximum annual compensation of 5.5 Lakhs per annum. Performance-based incentives and bonuses. Comprehensive training and development programs to enhance skills and career growth opportunities. Health insurance coverage and other employee benefits. Rotational shift schedule with rotational weekly offs to accommodate work-life balance. For More Details Call : HR Lilly @ 9880951682 (Call or whatsapp ) Email ID : lilly@thejobfactory.co.in

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