1037 Csr Jobs - Page 12

||Customer service For International BPO|| Resolve client queries & assess their needs to achieve satisfaction Build sustainable relationships and trust with customer Provide accurate, valid and complete information Contact: HR Abhishek @9639871135 Required Candidate profile Excellent English Communication UG/Grad/PG Fresher/Exp. Rotational Shifts ( 24*7) Work from office Immediate joiners only Candidate must be available for face to face round of interview WFO Perks and benefits 5.5 days Incentives Cabs EPF Unlimited incentive

Work From Office Only for Chandigarh & Mohali Location PLZ CALL SOURABH @ 9779924404 Hey Job Seekers !!! We would like to invite you for the Premium Payment Bank Inbound Process Interview Freshers & those who are already working looking for Job Change & Better Salary shouldcontactusimmediately Our client has a large Contact Centre in Tri-City Chandigarh with Capacity of 3000+ Seats This role is an inbound call centre in a friendly team for a full-time role with full on the job training. They are looking for an excellent customer service representative to join their team. You would be providing support and advice to the Premium Customers of Leading Payment Bank with friendly and efficient customer service. Main duties include: Answering inbound calls Providing detailed answers, support, and assistance Managing and resolving issues Data entry in CRM The perfect person for this job will: Have Good Communication Skills to apply as Fresher Have 1+ years of previous call centre experience to apply as Sr. CSR Have a great phone manner Be patient and willing to learn Have good technical skills in MS Office If you think you're the best person for this job Call Us Now Note :- We don't charge any kind of Consultancy Fee or Registration amount for our services Best Regards, Sourabh Bakshi Connecting The Dots +91 9779924404

Location:- Near New Viva College Virar West- 401303 Department:- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Boys Shift Timing:- 2pm to 11pm 3pm to 12am Girls Shift Timing:- 7am to 4pm 8am to 5pm 9am to 6pm Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 10,000 in-hand to 15,000 CTC plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Rohan:- 8177871758

JOB TITLE: Chat Service Representative - Work from Office @ Ahmedabad Site- CTC: 30,000 to 40,000 (based on experience and last drawn salary) Job Responsibilities: Respond to customer inquiries via chat and email Weekly Off: Two rotational days Required Candidate profile Should be ready to move to Ahmedabad Must Have Excellent Command On Spoken English and Written Flexible to work in rotational shifts Perks and benefits House Allow +Food Allow + Transportation Allow

Hiring for International BPO in Gurugram loaction Process:- E commerce Shifts :- Rotational CTC: 2.65 LPA upto 4.2 LPA as per experience 05 days working cab facility Call or whatsapp CV now to schedule interview HR 79827 39499 Required Candidate profile The ideal candidate will possess a combination of excellent communication skills, empathy, problem-solving abilities, and a genuine passion for providing exceptional service.

Outbound Calling Profile, Good Communication required, No Sound Errors or MTI, Both Fresher and Experienced candidates can apply Salary :- 14k to 30k + Incentives Share cv on WhatsApp 6367194878

We are looking for a Customer Care Executive to support our US-based clients via voice calls, chat, and/or email. The ideal candidate will handle customer queries, resolve issues and deliver quality services. Call/WhatsApp- HR Nitasha @8869058612 Required Candidate profile Excellent verbal & written communication skills in English. Comfortable working in night shifts & rotational weekends. UG/Grad/PG Fresher/Min. 1 year documented exp. in BPO Immediate joiners only WFO Perks and benefits Great Incentives PF+ESIC

Job Description As a Lead Recruitment Coordinator, you will play a crucial part in the Talent Acquisition team at Third Bridge. You will be responsible for assisting the continued growth of our company by managing a global team of recruitment coordinators, constantly evaluating our coordination processes to seek out efficiencies, and not being deterred from doing some coordination activities yourself. You will build relationships with candidates, teammates, hiring managers, and cross-functional stakeholders to provide an optimal candidate and stakeholder experience. You will report to the Senior Talent Acquisition Manager in London. Role Responsibilities Manage a global team of recruitment coordinators; being responsible for their day-to-day activities as well as performance, objective setting and career development Continuously review recruitment processes to ensure the Talent Acquisition team runs as efficiently as possible Ensure a fantastic candidate and hiring manager experience Build and maintain strong relationships with internal stakeholders, candidates and other departments Schedule phone screens, virtual interviews and in-person interviews and send the relevant confirmations to attendees Create and distribute interview materials to candidates and interviewers alike Create offer letters and contracts to send to successful candidates Complete background checks on all future new starters Check the right-to-work status of all confirmed new starters Help manage the data integrity and compliance of our applicant tracking system (SmartRecruiters) and ensure that all recruitment activity is recorded via this system Guide our Recruiters on best practices in SmartRecruiters whilst working with the Recruitment Coordinators to help improve processes Generate reports on specific recruitment metrics, as needed Working with the broader HR team to ensure a smooth onboarding process Qualifications Clear English communication skills, both written and verbal Experienced people manager of a coordination function, ideally within HR or Talent Acquisition Experience working with global stakeholders Ability to prioritise a high volume, fast-changing workflow Self-motivated, organised, and highly detail-oriented A team player with the ability to also work independently, and someone who is not afraid to ask for help when they need it Sense of urgency to complete tasks Strong relationship management skills Willing to support UK and US recruitment activities Additional Information Why work for us? Competitive Compensation: Enjoy a competitive salary reflective of your skills and experience. Time Off: Benefit from 18 days of paid time off (PTO), 8 fixed holidays, 1 floating holiday, and 8 casual leaves. PTO increases with tenure. Learning & Development: Receive a personal development reimbursement yearly for customised learning programs. Additionally, a dedicated budget supports studies and job-related qualifications. Health & Well-being: Access private medical insurance, maternity benefits, and engage in various events promoting mental health. Life Cover: Automatically enrolled in Life Insurance cover from your date of hire, providing coverage 4x the annual CTC. Flexibility: Hyrbid work options, Work from Anywhere program and flex days, offered at the company s discretion and subject to annual review. Snacks & Refreshments: Stay energised with daily snacks, tea, and coffee provided. CSR Days: Contribute to social responsibility with 2 CSR days annually - take time off to volunteer. Equal Opportunity Employer: Third Bridge is proud to foster diversity and inclusion. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected under local laws. The successful candidate must, by the start of the employment, have permission to work in the country they are applying. We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway and we will be happy to consider your application

At Third Bridge, we re a primary research business providing professional services to Private and Public Equity Investors, Investment Consultants, Investment Managers, and more. We help those investors understand companies and the issues they face. We build and share intelligence on key industry drivers and the latest sector trends. And we offer the kind of critical knowledge that s regularly overlooked by conventional investment research, and which investors won t find anywhere else on the planet. Put simply, we re creating the world s largest database of human insights and we re the architects of an incredible ecosystem that fuels better and faster investment decisions. Together, were on a mission designing, building and delivering a different kind of future. It s all about creating a space where people are empowered to make bold moves. To explore new ways of working. To go where no-one has ever gone before. Job Description As a Senior Associate, your primary responsibility is to fuel the commercial growth of Third Bridge s Credit and Public Equity business through the management and growth of our existing client accounts across our product and service portfolio. Position responsibilities: Team Management: Make calls to relevant experts based in Europe and Americas to explain the opportunity and persuade them to take part in a consultation with our client. Negotiate terms for, and setting up, the consultation - scheduling, contracts, compliance requirements. Building, developing and strengthening relationships with existing Third Bridge industry contacts and building new relationships with experts you have identified. Help drive high performance in your team through regular 1:1s, coaching, feedback and performance management tools Align with regional Leadership team to promote best practice and encourage global collaboration Qualifications A successful candidate will have: Senior Associate/ Associate 2 with 18 months+ experience in an Expert Network industry Strong leadership skills and demonstrable experience training and mentoring team members A strong understanding of Third Bridge s product offering Demonstrable experience prioritizing a high volume, fast changing workflow and success working with Credit and Public Equity clients Demonstrable experience engaging with and understanding client investment strategies and tailoring execution on requests on the basis of that understanding Demonstrable experience executing to an exceptional standard along with successfully collaborating with internal stakeholders to accomplish commercial goals. Proven track record of growing accounts, client user engagement and exceeding targets Additional Information How will you be rewarded? Competitive Compensation: Enjoy a competitive salary reflective of your skills and experience. Time Off: Benefit from 18 days of paid time off (PTO), 8 fixed holidays, 1 floating holiday, and 8 casual leaves. PTO increases with tenure. Learning & Development: Receive a personal development reimbursement yearly for customised learning programs. Additionally, a dedicated budget supports studies and job-related qualifications. Health & Well-being: Access private medical insurance, maternity benefits, and engage in various events promoting mental health. Life Cover: Automatically enrolled in Life Insurance cover from your date of hire, providing coverage 4x the annual CTC. Flexibility: Hybrid work options, Work from Anywhere program and flex days, offered at the company s discretion and subject to annual review. Fun at Work: Unwind in our breakout area with games like foosball, Table Tennis, and PlayStation5. Snacks & Refreshments: Stay energised with daily snacks, tea, and coffee provided. CSR Days: Contribute to social responsibility with 2 CSR days annually - take time off to volunteer. Equal Opportunity Employer: Third Bridge is proud to foster diversity and inclusion. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected under local laws. The successful candidate must, by the start of the employment, have permission to work in the country they are applying. We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway and we will be happy to consider your application

Third Bridge is a market-leading investment research firm. We provide integrated solutions for the world s top investors and business leaders to help them make smarter and faster decisions. No other company in the world provides the same holistic investment offering: our superpower is the combination of human insights and unique investor-led content with a global expert network. We serve over 1,000 investment firms, offering clients 24/7 coverage through our team of 1,300+ employees located across twelve offices. Job Description Position Overview Based at our Mumbai office, the Travel Team Coordinator is an essential member of the Workspace team. We are looking for someone who can provide a top-tier travel experience for team members across the globe. Someone who will ensure exemplary customer service regarding all things corporate travel, partner with external stakeholders, and ensure compliance with corporate policies. Reporting to the Travel Team Manager, the main responsibilities of this role will include but are not limited to: Liaise with service providers to procure travel arrangements Provide exceptional service to key stakeholders with planning and booking business trips directly - including flights, accommodations, commute, etc. Communicate with employees via phone, mail, or in person about the travel itineraries and address any concerns or questions they may have during or after their trip Ensure all trips are in line with travel policies and insurance Maintain relationships with employees, vendors, travel partners, and other stakeholders Input trip details onto our 3rd party system, International SOS, as part of our H&S policy and to allow Finance to track for taxable reasons Educate employees regarding the cancellation policy, refunds, or any penalties Qualifications Prior experience as a travel consultant, travel agent, or similar role with an exceptional customer service record Experience working in corporate travel is preferred Meticulous planner with attention to detail with bookings, payments or other travel-related requirements Excellent communication and managing skills to build and maintain client relationships Ability to work under tight deadlines and manage multiple client bookings Proficiency in English (written and spoken) Additional Information We ensure every team member is able to bring their best self to work as well as in their lives outside - take a look at our benefits : How will you be rewarded? Competitive Compensation: Enjoy a competitive salary reflective of your skills and experience. Time Off: Benefit from 18 days of paid time off (PTO), 8 fixed holidays, 1 floating holiday, and 8 casual leaves. PTO increases with tenure. Learning & Development: Receive a personal development reimbursement yearly for customised learning programs. Additionally, a dedicated budget supports studies and job-related qualifications. Health & Well-being: Access private medical insurance, maternity benefits, and engage in various events promoting mental health. Life Cover: Automatically enrolled in Life Insurance cover from your date of hire, providing coverage 4x the annual CTC. Flexibility: Flexible work options, such as Work from Anywhere program and flex days, offered at the company s discretion and subject to annual review. Fun at Work: Unwind in our breakout area with games like foosball, Table Tennis, and PlayStation5. Snacks & Refreshments: Stay energised with daily snacks, tea, and coffee provided. CSR Days: Contribute to social responsibility with 2 CSR days annually - take time off to volunteer. Equal Opportunity Employer: Third Bridge is proud to foster diversity and inclusion. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected under local laws. The successful candidate must, by the start of the employment, have permission to work in the country they are applying. We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway and we will be happy to consider your application

Mega hirings for Lucknow location. Free to call : 9076544893 HR Isha, If call not receive please share your resume on WhatsApp. Profile : Customer Support profile Process : Voice Process and Non voice process Sector : BPO Location : Noida And Gurugram Skills : G ood Communication in English For Gomti Nagar Undergraduate & Graduate Freshers and Experience Salary :- 26k Ctc (Depends upon skills and process) incentive also. For Hazratganj Undergraduate & Graduate Freshers and Experience 5 days working Salary :- 20k ctc (Depends upon skills and process) 4k for cab allowance Incentives. Role & responsibilities Resolve the query and complaints of customers Resolve the issues and proper time Preferred candidate profile Good English communication Fresher and experience both can apply Perks and benefits Monthly incentives PF Mandatory notes Immediate joiners only.

Phone banking, Day shift, immediate joining Average communication welcomed Min HSC Openings for inbound as well as outbound process available Location- Malad, Thane, Airoli, Rabale Required Candidate profile if interested then call/whats app Sujal @ 9867369341

Excellent English speaking and written skills Blended Customer service process Min 1 year exp in any BFSI process Min HSC Pick up and Drop till Thane station Easy selection (only 3 rounds) Fixed Day shift with Sat & Sun off Required Candidate profile If interested then call or whats app Sujal @ 9867369341

Inbound Customer Service Voice Process Pure Day shift Job Location - Thane west Min HSC Excellent communication Skills. Work from office Immediate joiners Required Candidate profile Interested candidates can call or whats app HR Sujal at 9867369341

Outbound Calling Profile, Good Communication required, No Sound Errors or MTI, Both Fresher and Experienced candidates can apply Salary :- 14k to 20k + Incentives Share cv on WhatsApp 6367194878

Conduct Trainings implement intervention strategies to build capacity and ensure development of Mentors, Mentees, Team members and other stakeholders Implement the Program objectives and execution of the Mentoring program Execute the Monitoring, Evaluation and Impact assessment processes for the program Manage a Team of Program Coordinators Supervise Volunteers and beneficiaries Resolve challenges coming up in the program in relation to Mentors-Mentees, Communities others Stakeholders Work Experience: : 6-12 years in either Social or Corporate Sector, CSR, Training, Team lead, Program Coordination Operations Management Salary: 9 lakhs p.a. to 14.40 lakhs p.a.

Coordinate between Mentors, Mentees their Parents, and NGO partners to ensure that mentoring sessions take place smoothly Developing implementing intervention strategies to build capacity and ensure knowledge enhancement among Mentors, Mentees and other stakeholders Ensuring program objectives are attained during the course of mentoring Monitor and evaluate effectiveness of the mentoring program Maintain records and create a database for analysis of the program Work Experience: 2-6 years in either Social or Corporate Sector, CSR, Education, Training, Team lead, Program Coordination, Operations Management. Salary: 4.20 lakhs p.a. to 5.40 lakhs p.a.

Role Coordinate between Mentors, Mentees their Parents, and NGO partners to ensure that mentoring sessions take place smoothly Developing implementing intervention strategies to build capacity and ensure knowledge enhancement among Mentors, Mentees and other stakeholders Ensuring program objectives are attained during the course of mentoring Monitor and evaluate effectiveness of the mentoring program Maintain records and create a database for analysis of the program Work Experience: 3-8 years in either Social or Corporate Sector, CSR, Education, Training, Team lead, Program Coordination, Operations Management

Third Bridge is a market-leading investment research firm. We provide integrated solutions for the world s top investors and business leaders to help them make smarter and faster decisions. No other company in the world provides the same holistic investment offering: our superpower is the combination of human insights and unique investor-led content with a global expert network. We serve over 1,000 investment firms, offering clients 24/7 coverage through our team of 1,300+ employees located across nine offices. Job Description Position Overview You will be managing relationships with new, existing and tenured Consultants (Experts) using our Internal tools. You will have to comply with strict Compliance procedures (GDPR and PII) to ensure the highest quality of response and resolution, whilst collaborating with other Customer Care and Network Management Team members across the globe. Responsibilities In this role you will act as a mediator between Third Bridge and external experts through: Managing specialist relationships to effectively provide their services to clients Resolving and addressing customer questions and complaints, provide appropriate solutions and alternatives within a timely manner; follow up to ensure resolution Ensure data is up to date and accurate Ensure positive experience for our internal/external stakeholders Answer and respond to queries through various forms of communication (e.g., phone and email) Listen and respond to internal/external stakeholder needs, feedback and concerns Ensure smooth handover between internal departments and teams where needed Work in a collaborative environment to meet and exceed assigned goals Qualifications Skills A successful candidate will have: 1+ years relevant administrative and/or customer service experience Excellent interpersonal, written and verbal (over the phone) communication skills Ability to handle stringent deadlines/multi-tasking Ability to cultivate and manage strong relationships with senior executives Adept at conflict management and resolution Flexibility in time management, particularly when working across international time zones and working hours Motivated self-starter, organized, detailed-oriented and ability to work independently Additional Information How will you be rewarded Competitive Compensation: Enjoy a competitive salary reflective of your skills and experience. Time Off: Benefit from 18 days of paid time off (PTO), 8 fixed holidays, 1 floating holiday, and 8 casual leaves. PTO increases with tenure. Learning Development: Receive a personal development reimbursement yearly for customised learning programs. Additionally, a dedicated budget supports studies and job-related qualifications. Health Well-being: Access private medical insurance, maternity benefits, and engage in various events promoting mental health. Life Cover: Automatically enrolled in Life Insurance cover from your date of hire, providing coverage 4x the annual CTC. Flexibility: Hyrbid work options, Work from Anywhere program and flex days, offered at the company s discretion and subject to annual review. Fun at Work: Unwind in our breakout area with games like foosball, Table Tennis, and PlayStation5. Snacks Refreshments: Stay energised with daily snacks, tea, and coffee provided. CSR Days: Contribute to social responsibility with 2 CSR days annually - take time off to volunteer. Equal Opportunity Employer: Third Bridge is proud to foster diversity and inclusion. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected under local laws. The successful candidate must, by the start of the employment, have permission to work in the country they are applying We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway and we will be happy to consider your application.

Third Bridge is a market-leading investment research firm. We provide integrated solutions for the world s top investors and business leaders to help them make smarter and faster decisions. No other company in the world provides the same holistic investment offering: our superpower is the combination of human insights and unique investor-led content with a global expert network. We serve over 1,000 investment firms, offering clients 24/7 coverage through our team of 1,300+ employees located across twelve offices. Job Description Position Overview Third Bridge s Community content is generated from 1:1 consultations between investors and leading industry experts. Interviews are recorded, transcribed, quality checked, anonymised and made available to our client base via our Forum platform following an embargo period. As this content type continues to grow rapidly, we are recruiting a Proofreader to join our Editorial team and transform raw, verbatim transcripts of technical conversations into polished, error-free end products that are highly accurate, digestible, navigable and consistent in style, and that our clients can trust. Though starting with a focus on our Community product, you will eventually be trained on the editorial styles/tasks of all of our transcript-based content types and support with creating editorial guidelines for new products. You will be responsible for Editing and proofreading transcripts, ensuring each one is accurate, clear, grammatically sound, anonymised and aligned with our internal Style Guide Curating specialist profiles that highlight the experience that is most relevant to the piece of content Researching market events, acronyms, abbreviations, terminology, figures and other important datapoints/information to ensure they are captured accurately Making client-centric editorial and prioritisation decisions Distributing content to clients, always following strict Compliance requirements when doing so Consistently delivering high-quality content to strict daily deadlines while managing time effectively across multiple workflows and tasks Proactively and quickly resolving issues with internal and external stakeholders to get content to clients as soon as possible Escalating transcription errors and Style Guide misalignments, and contributing to the development of internal guidelines and processes to continually improve our content quality A successful candidate will Have a meticulous eye for detail, with outstanding listening, research and proofreading skills Have an exceptional command of English spelling, grammar, syntax and punctuation Have confidence to make editorial judgements that balance consistency, adherence to internal guidelines and client experience Demonstrate a curiosity and ability to read text with two mindsets - as an editor and as a reader - to identify and fix stylistic errors and subtle mistranscriptions, and to make edits that actively improve content Be a reactive self-starter who can deliver results independently and balance multiple tasks, deadlines and workflows effectively Be able to communicate effectively in written and verbal formats with stakeholders globally You will gain Exposure to technical content spanning across a range of industries and topics, from cloud computing, retail and pharmaceuticals to aviation, semiconductors and real estate, and themes from ESG to macroeconomic updates Thorough ongoing training on editing in several styles and contexts and on effective prioritisation that keeps client impact/experience at its core Access to first-hand insights from industry experts, ranging from C-level executives at multinational corporations to employees of local start-ups Experience of contributing to the development of exciting new products and guidelines that will influence Third Bridge s company-wide Style Guide Qualifications 3+ years professional experience in a proofreading/editorial role Bachelor s degree Familiar with financial content and business and/or industry-specific terminology Additional Information We ensure every team member is able to bring their best self to work as well as in their lives outside - take a look at our benefits : How will you be rewarded Competitive Compensation: Enjoy a competitive salary reflective of your skills and experience. Time Off: Benefit from 18 days of paid time off (PTO), 8 fixed holidays, 1 floating holiday, and 8 casual leaves. PTO increases with tenure. Learning Development: Receive a personal development reimbursement yearly for customised learning programs. Additionally, a dedicated budget supports studies and job-related qualifications. Health Well-being: Access private medical insurance, maternity benefits, and engage in various events promoting mental health. Life Cover: Automatically enrolled in Life Insurance cover from your date of hire, providing coverage 4x the annual CTC. Flexibility: Hybrid work options, Work from Anywhere program and flex days, offered at the company s discretion and subject to annual review. Snacks Refreshments: Stay energised with daily snacks, tea, and coffee provided. CSR Days: Contribute to social responsibility with 2 CSR days annually - take time off to volunteer. The successful candidate must, by the start of the employment, have permission to work in the country they are applying. We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway and we will be happy to consider your application

Third Bridge is a market-leading investment research firm. We provide integrated solutions for the world s top investors and business leaders to help them make smarter and faster decisions. No other company in the world provides the same holistic investment offering: our superpower is the combination of human insights and unique investor-led content with a global expert network. We serve over 1,000 investment firms, offering clients 24/7 coverage through our team of 1,300+ employees located across nine offices. Job Description Job Description As an Account Management Associate, you ll help your book of clients to access the full suite of research solutions Third Bridge offers. You will proactively contact investment professionals and/or consultants within our client base on a day-to-day basis, building rapport and credibility to drive end-users towards our services. With training and support from your close-knit team, you ll gain a deep understanding of our products, our clients preferences and needs, and ensure they can access the most relevant investment research when they need it most. With a helping not selling approach, you ll drive account growth by identifying relevant content or connecting them to industry experts to optimise their usage and increase our mindshare. You ll keep our systems up to date with client user preferences and other pertinent account data to help you and the wider team deliver a tailored content delivery service. In this role, you will: Support Account Managers on renewals and cross-sell opportunities by working closely with them to execute on territory and account plans to achieve strategic goals. Identify and engage inactive or potentially new users across priority accounts and to increase utilisation of Third Bridge offerings Maintain constant dialogue with clients to understand their research processes and gather feedback on Third Bridge s services Support clients by offering training and demo sessions on how to use Third Bridge s services. Maintain and update team structures, client user preferences, client investment coverage sectors and geographies, and pertinent account and contact data in our systems, ensuring tailored content and service delivery to exceed client expectations Collaborate with internal stakeholders - legal, marketing, research, sales and product teams, to ensure client requests are executed quickly and effectively Address and/or triage inbound client questions and requests; assess solutions and next steps alongside the Account Manager and execute the agreed approach Qualifications Qualifications Bachelor s degree 2 to 4 years of account management and/or client support experience, preferably in a similar industry in B2B domain Strong communication, active listening, interpersonal and presentation skills Has remarkable upselling, cross-selling farming experience with existing client accounts Well honed skills to build trusted working relationships with key contacts in your clients Highly motivated with a track record of consistent achievement of quota(s) for at least 1 year Effectively leverages internal resources, tools and systems daily Experience applying industry and product knowledge in written and verbal client communications Successful past adoption and effective use of internal workflows, processes and technologies to accomplish work objectives Portrays sales drive, intellectual curiosity and a passion for learning Easily adaptable to changing, ambiguous and fast-paced environments Strong time management skills with the ability to multitask and prioritise work Familiarity with Salesforce.com as well as Microsoft Office and G-Suite tools Additional Information How will you be rewarded Competitive Compensation: Enjoy a competitive salary reflective of your skills and experience. Time Off: Benefit from 18 days of paid time off (PTO), 8 fixed holidays, 1 floating holiday, and 8 casual leaves. PTO increases with tenure. Learning Development: Receive a personal development reimbursement yearly for customised learning programs. Additionally, a dedicated budget supports studies and job-related qualifications. Health Well-being: Access private medical insurance, maternity benefits, and engage in various events promoting mental health. Life Cover: Automatically enrolled in Life Insurance cover from your date of hire, providing coverage 4x the annual CTC. Flexibility: Hybrid work options, Work from Anywhere program and flex days, offered at the company s discretion and subject to annual review. Snacks Refreshments: Stay energised with daily snacks, tea, and coffee provided. CSR Days: Contribute to social responsibility with 2 CSR days annually - take time off to volunteer. Equal Opportunity Employer: Third Bridge is proud to foster diversity and inclusion. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected under local laws. The successful candidate must, by the start of the employment, have permission to work in the country they are applying We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway and we will be happy to consider your application.

Third Bridge is a market-leading investment research firm. We provide integrated solutions for the world s top investors and business leaders to help them make smarter and faster decisions. No other company in the world provides the same holistic investment offering: our superpower is the combination of human insights and unique investor-led content with a global expert network. We serve over 1,000 investment firms, offering clients 24/7 coverage through our team of 1,300+ employees located across nine offices. Job Description Job Description As an Account Management Associate, you ll help your book of clients to access the full suite of research solutions Third Bridge offers. You will proactively contact investment professionals and/or consultants within our client base on a day-to-day basis, building rapport and credibility to drive end-users towards our services. With training and support from your close-knit team, you ll gain a deep understanding of our products, our clients preferences and needs, and ensure they can access the most relevant investment research when they need it most. With a helping not selling approach, you ll drive account growth by identifying relevant content or connecting them to industry experts to optimise their usage and increase our mindshare. You ll keep our systems up to date with client user preferences and other pertinent account data to help you and the wider team deliver a tailored content delivery service. In this role, you will: Support Account Managers on renewals and cross-sell opportunities by working closely with them to execute on territory and account plans to achieve strategic goals. Identify and engage inactive or potentially new users across priority accounts and to increase utilisation of Third Bridge offerings Maintain constant dialogue with clients to understand their research processes and gather feedback on Third Bridge s services Support clients by offering training and demo sessions on how to use Third Bridge s services. Maintain and update team structures, client user preferences, client investment coverage sectors and geographies, and pertinent account and contact data in our systems, ensuring tailored content and service delivery to exceed client expectations Collaborate with internal stakeholders - legal, marketing, research, sales and product teams, to ensure client requests are executed quickly and effectively Address and/or triage inbound client questions and requests; assess solutions and next steps alongside the Account Manager and execute the agreed approach Qualifications Qualifications Bachelor s degree 2 to 4 years of account management and/or client support experience, preferably in a similar industry in B2B domain Strong communication, active listening, interpersonal and presentation skills Has remarkable upselling, cross-selling farming experience with existing client accounts Well honed skills to build trusted working relationships with key contacts in your clients Highly motivated with a track record of consistent achievement of quota(s) for at least 1 year Effectively leverages internal resources, tools and systems daily Experience applying industry and product knowledge in written and verbal client communications Successful past adoption and effective use of internal workflows, processes and technologies to accomplish work objectives Portrays sales drive, intellectual curiosity and a passion for learning Easily adaptable to changing, ambiguous and fast-paced environments Strong time management skills with the ability to multitask and prioritise work Familiarity with Salesforce.com as well as Microsoft Office and G-Suite tools Additional Information How will you be rewarded Competitive Compensation: Enjoy a competitive salary reflective of your skills and experience. Time Off: Benefit from 18 days of paid time off (PTO), 8 fixed holidays, 1 floating holiday, and 8 casual leaves. PTO increases with tenure. Learning Development: Receive a personal development reimbursement yearly for customised learning programs. Additionally, a dedicated budget supports studies and job-related qualifications. Health Well-being: Access private medical insurance, maternity benefits, and engage in various events promoting mental health. Life Cover: Automatically enrolled in Life Insurance cover from your date of hire, providing coverage 4x the annual CTC. Flexibility: Work from Anywhere program, hybrid work options, and flex days, offered at the company s discretion and subject to annual review. Snacks Refreshments: Stay energised with daily snacks, tea, and coffee provided. CSR Days: Contribute to social responsibility with 2 CSR days annually - take time off to volunteer. Equal Opportunity Employer: Third Bridge is proud to foster diversity and inclusion. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected under local laws. The successful candidate must, by the start of the employment, have permission to work in the country they are applying We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway and we will be happy to consider your application.

Third Bridge is a market-leading investment research firm. We provide integrated solutions for the world s top investors and business leaders to help them make smarter and faster decisions. No other company in the world provides the same holistic investment offering: our superpower is the combination of human insights and unique investor-led content with a global expert network. We serve over 1,000 investment firms, offering clients 24/7 coverage through our team of 1,300+ employees located across nine offices. Job Description Position Overview At Third Bridge, our Compliance framework is an integral part of our business and we are looking to hire a Compliance Associate dedicated to Third Bridge s Content department to join our Compliance team in Mumbai. Third Bridge content involves an array of interview formats with industry experts and transcripts of those interactions are made available to our clients through our portal. This is a fast-paced role with a focus on problem solving, attention to detail, stakeholder engagement and results to ensure that content is compliant with legislative and regulatory requirements, as well as with our internal policies. Responsibilities Reviewing and approving the proposed subject matters of interviews and experts Reviewing and approving interview transcripts, specifically to identify confidential information and any potentially inappropriate content Working with in-house analysts to finalize content for publication ensuring compliance with internal processes and procedures Answering day-to-day compliance queries from business units and clients Delivering compliance training to new and existing employees Working on ad-hoc projects as directed by management Qualifications Skills Organized with excellent attention to detail for proofreading and identifying compliance issues Excellent oral and written English communication skills Ability to understand and interpret complex financial concepts from a compliance perspective Ability to develop strong working relationships across the organization, working with all levels and all offices globally Qualifications Bachelors Degree with 2 to 3 years of relevant experience within compliance Previous compliance experience within financial services highly desirable but not essential Working Hours: Please note there are two roles available to predominantly support the UK and US offices. This role will be fully remote and working hours will be 6.30pm to 3.30am IST or as adjusted to support 9am-6pm ET (New York), Monday to Friday. Additional Information How will you be rewarded Competitive Compensation: Enjoy a competitive salary reflective of your skills and experience. Time Off: Benefit from 18 days of paid time off (PTO), 8 fixed holidays, 1 floating holiday, and 8 casual leaves. PTO increases with tenure. Learning Development: Receive a personal development reimbursement yearly for customised learning programs. Additionally, a dedicated budget supports studies and job-related qualifications. Health Well-being: Access private medical insurance, maternity benefits, and engage in various events promoting mental health. Life Cover: Automatically enrolled in Life Insurance cover from your date of hire, providing coverage 4x the annual CTC. Flexibility: Embrace our work-from-anywhere policy, hybrid work options, and enjoy "Winter Fridays." Fun at Work: Unwind in our breakout area with games like foosball, Table Tennis, and PlayStation5. Recognition Rewards: Earn points through our colleague-to-colleague recognition program, redeemable for hotels, gift cards, charity donations, and more. Snacks Refreshments: Stay energised with daily snacks, tea, and coffee provided. CSR Days: Contribute to social responsibility with 2 CSR days annually - take time off to volunteer. Equal Opportunity Employer: Third Bridge is proud to foster diversity and inclusion. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected under local laws. The successful candidate must, by the start of the employment, have permission to work in the country they are applying We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway and we will be happy to consider your application.

Third Bridge is a market-leading investment research firm. We provide integrated solutions for the world s top investors and business leaders to help them make smarter and faster decisions. No other company in the world provides the same holistic investment offering: our superpower is the combination of human insights and unique investor-led content with a global expert network. We serve over 1,000 investment firms, offering clients 24/7 coverage through our team of 1,300+ employees located across nine offices. Job Description Position Overview You will be maintaining our internal Helpdesk portal using a ticket management interface that consists of a priority queue alongside our Internal tools. The key operations are to ensure effective coverage of tickets and process improvement therein and adhering to our SLAs (Service Level Agreements) on behalf of our internal (Researchers) and external customers (Specialists). You will have to comply with strict Compliance procedures (GDPR and PII) to ensure the highest quality of response and resolution, whilst collaborating with other Customer Care Team members across the globe. Responsibilities In this role you will act as liaison between internal departments and external clients to assist with an array of customer service queries: Resolve customer questions and complaints, provide appropriate solutions and alternatives within a timely manner; follow up to ensure resolution Ensure positive experience for our internal/external clients Answer inquiries through various forms of communication (e.g., phone and email) Listen and respond to internal/external client needs and concerns Work in a collaborative environment to meet and exceed assigned goals Qualifications Skills A successful candidate will have: 1+ years relevant administrative and/or customer service experience Excellent interpersonal, written and verbal (over the phone) communication skills Ability to handle stringent deadlines/multi-tasking Motivated self-starter, organized, detailed-oriented and ability to work independently Additional Information How will you be rewarded Competitive Compensation: Enjoy a competitive salary reflective of your skills and experience. Time Off: Benefit from 18 days of paid time off (PTO), 8 fixed holidays, 1 floating holiday, and 8 casual leaves. PTO increases with tenure. Learning Development: Receive a personal development reimbursement yearly for customised learning programs. Additionally, a dedicated budget supports studies and job-related qualifications. Health Well-being: Access private medical insurance, maternity benefits, and engage in various events promoting mental health. Life Cover: Automatically enrolled in Life Insurance cover from your date of hire, providing coverage 4x the annual CTC. Flexibility: Flexible work options, such as Work from Anywhere program and flex days, offered at the company s discretion and subject to annual review. Fun at Work: Unwind in our breakout area with games like foosball, Table Tennis, and PlayStation5. Snacks Refreshments: Stay energised with daily snacks, tea, and coffee provided. CSR Days: Contribute to social responsibility with 2 CSR days annually - take time off to volunteer. Equal Opportunity Employer: Third Bridge is proud to foster diversity and inclusion. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected under local laws. The successful candidate must, by the start of the employment, have permission to work in the country they are applying We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway and we will be happy to consider your application.

Third Bridge is a market-leading investment research firm. We provide integrated solutions for the world s top investors and business leaders to help them make smarter and faster decisions. No other company in the world provides the same holistic investment offering: our superpower is the combination of human insights and unique investor-led content with a global expert network. We serve over 1,000 investment firms, offering clients 24/7 coverage through our team of 1,300+ employees located across nine offices. Job Description Position Overview At Third Bridge, our Compliance framework is an integral part of our business and we are looking to hire a Compliance Associate dedicated to Third Bridge s Content department to join our Compliance team in Mumbai. Third Bridge content involves an array of interview formats with industry experts and transcripts of those interactions are made available to our clients through our portal. This is a fast-paced role with a focus on problem solving, attention to detail, stakeholder engagement and results to ensure that content is compliant with legislative and regulatory requirements, as well as with our internal policies. Responsibilities Reviewing and approving the proposed subject matters of interviews and experts Reviewing and approving interview transcripts, specifically to identify confidential information and any potentially inappropriate content Working with in-house analysts to finalize content for publication ensuring compliance with internal processes and procedures Answering day-to-day compliance queries from business units and clients Delivering compliance training to new and existing employees Working on ad-hoc projects as directed by management Qualifications Skills Organized with excellent attention to detail for proofreading and identifying compliance issues Excellent oral and written English communication skills Ability to understand and interpret complex financial concepts from a compliance perspective Ability to develop strong working relationships across the organization, working with all levels and all offices globally Qualifications Bachelors Degree with 2 to 3 years of relevant experience within compliance Previous compliance experience within financial services highly desirable but not essential Working Hours: Please note that this role is to predominantly support the UK and US offices. This role will be fully remote and working hours will be 1.30pm to 10.30pm IST Monday to Friday . Additional Information How will you be rewarded Competitive Compensation: Enjoy a competitive salary reflective of your skills and experience. Time Off: Benefit from 18 days of paid time off (PTO), 8 fixed holidays, 1 floating holiday, and 8 casual leaves. PTO increases with tenure. Learning Development: Receive a personal development reimbursement yearly for customised learning programs. Additionally, a dedicated budget supports studies and job-related qualifications. Health Well-being: Access private medical insurance, maternity benefits, and engage in various events promoting mental health. Life Cover: Automatically enrolled in Life Insurance cover from your date of hire, providing coverage 4x the annual CTC. Flexibility: Flexible work options, such as Work from Anywhere program and flex days, offered at the company s discretion and subject to annual review. Fun at Work: Unwind in our breakout area with games like foosball, Table Tennis, and PlayStation5. Snacks Refreshments: Stay energised with daily snacks, tea, and coffee provided. CSR Days: Contribute to social responsibility with 2 CSR days annually - take time off to volunteer. Equal Opportunity Employer: Third Bridge is proud to foster diversity and inclusion. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected under local laws. The successful candidate must, by the start of the employment, have permission to work in the country they are applying We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway and we will be happy to consider your application.